Brooklyn, 252 Schermerhorn Street40.687819,-73.983733(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 01 Nov - Mon, 02 Nov01 Nov - 02 Nov
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Ace Hotel Brooklyn offers an exceptional experience for guests, characterized by its prime location, stylish design and high level of comfort. Strategically situated in downtown Brooklyn, the hotel provides convenient access to both Brooklyn and Manhattan via multiple subway stations, making it ideal for leisure and business travelers alike. Guests appreciate the proximity to local attractions, restaurants, cafes and shops in a neighborhood known for its calm and safety.
The interior design of the hotel is lauded for its chic and modern aesthetic, particularly the well-decorated and spacious rooms. Many rooms feature large windows with stunning city views, adding charm to the comfortable stay. Beds are a highlight with numerous guests praising their exceptional comfort and high-quality bedding. The rooms come equipped with thoughtful amenities like well-stocked minibars, cute fridges and luxurious toiletries, contributing to a pleasant and convenient lodging experience. Although there are minor complaints about bathroom amenities and occasional cleaning lapses, overall cleanliness is consistently praised with immaculate rooms and attentively maintained property.
Dining at Ace Hotel Brooklyn is another standout feature. Although breakfast is not included, the on-site dining options are highly regarded for their quality and variety. The restaurant and café receive acclaim, particularly for dishes like the Taylor ham, egg and cheese sandwich on an English muffin. The presence of a bakery and a bagel store next door further enhances the convenience for guests. While some criticize the high prices and absence of complimentary breakfast, the vibrant atmosphere and excellent food make the dining experience memorable.
The evening dining experience is equally impressive with the "As You Are" restaurant being a favorite. Guests commend the creative menu, stylish decor and warm ambiance. The lobby bar serves as an inviting after-dinner hangout, despite some mentions of limited options and shorter operating hours. Generally, the restaurant and bar are well-regarded for their superb cuisine and friendly service.
The staff at Ace Hotel Brooklyn is frequently highlighted for their outstanding service. Guests describe the team as professional, welcoming and eager to go above and beyond to ensure a comfortable stay. The front desk, housekeeping and bartenders receive particular mention for their courteous and efficient service, despite occasional minor lapses in helpfulness at the restaurant and bar.
The hotel's free wifi is another positive aspect with many guests complimenting its fast and reliable connection. While the lobby can get crowded with people using the wifi, it affirms the service's popularity and reliability.
In terms of facilities, the gym receives mixed feedback. While well-equipped, some guests find it small and in need of modernization. The hotel is also noted for being pet-friendly, accommodating pets comfortably with amenities and nearby dog park access, although the occasional barking dog can be a minor nuisance.
Despite some drawbacks such as noisy air conditioning and high on-site dining prices, Ace Hotel Brooklyn stands out with its stylish, comfortable and clean accommodations, excellent location and superb customer service. The combination of these elements makes it a top choice for travelers seeking a welcoming and vibrant atmosphere in Brooklyn.
Categories
Honeymoon
AI-generatedAce Hotel Brooklyn provides a modern and artistic vibe, appealing to couples who appreciate contemporary design. It is known for its comfortable rooms and central location, offering easy access to explore Brooklyn's cultural attractions.
Dog Friendly
AI-generatedThis hotel is a pet-friendly accommodation and offers exceptional service. The hotel welcomes pets and provides a comfortable and stylish environment. It is well-regarded for its design and guest experience.
Accessible
AI-generatedAce Hotel Brooklyn offers accessible rooms with en suite bathrooms featuring grab bars and either a bathtub or a roll-in shower with grab bars.
Gym
AI-generatedThe hotel provides a modern fitness center with essential equipment for a comprehensive workout. The gym offers a clean and comfortable space for guests to exercise.
4 Star
AI-generatedAce Hotel Brooklyn offers a modern and artistic vibe with well-appointed rooms and a focus on local culture. Its central location and unique design make it a standout choice.
Free Wi-Fi
Family
Business
Check-in - Check-out
Check In:
15:00 - 00:00
Check Out:
01:00 - 12:00
Facilities
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Facilities for disabled guests
Family rooms
Internet services
Lift
Safety deposit box
Heating
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
ATM/cash machine on site
Daily housekeeping
WiFi available in all areas
Wheelchair accessible
Wine/champagne
Fitness
24-hour security
Key card access
Security alarm
Smoke alarms
Fire extinguishers
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Cashless payment available
Invoice provided
Room Types
QueenOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.
SmallThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
MediumFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Medium SkylineProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
DoubleFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The quadruple room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
ADA MediumThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
One Bed SuiteThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Review Summaries
Summarized by AI
Location
Ace Hotel Brooklyn stands out with its prime location ideal for both leisure and business travelers. Nestled in downtown Brooklyn, the hotel is steps away from multiple subway stations, making it incredibly convenient to explore both Brooklyn and Manhattan. Guests appreciate that it's just a short walk to main subway lines, allowing for quick commutes to key city attractions such as the Barclays Center, Brooklyn Heights and Fort Greene.
Amidst a neighborhood known for its calm and safety, the hotel is surrounded by trendy restaurants, cafes and shops, ensuring a vibrant stay. The interior is lauded for its stylish design, decor and spacious rooms, which provide a comfortable yet chic atmosphere. The versatile lobby space and ambiance further enrich the guest experience, offering a cool and hip vibe right from the entrance.
Guests frequently mention the superb facilities and excellent staff that contribute to the welcoming environment. The hotel's close proximity to transportation hubs, like the Atlantic Avenue, expands its appeal for visitors aiming to fully explore New York City. Overall, Ace Hotel Brooklyn offers an ideal blend of style, comfort and a fantastic location, making it a top choice for those visiting the area.
Breakfast
The breakfast experience at Ace Hotel Brooklyn centers around a variety of dining options, both on-site and nearby. While breakfast is not included in the room price, guests consistently praise the quality of food available at the hotel's restaurant and café. The breakfast menu is comprehensive and well-regarded with standout mentions for the delicious pastries and the addictive Taylor ham, egg and cheese sandwich on an English muffin.
In addition to the main restaurant, the hotel hosts a notable bakery famous for its amazing pastries, as well as a convenient bagel shop, making it easy for guests to enjoy a tasty breakfast without leaving the premises. The Black Seed bagel store next door receives special acclaim for both its breakfast offerings and convenience.
Guests appreciate the vibrant atmosphere in the hotel’s bar areas, complemented by good music and a cool-looking crowd, enhancing their overall dining experience. The hotel also provides beautiful sitting areas in the lobby and even a DJ on weekends, creating a lively backdrop for meals.
Despite the high quality of food and friendly service, some guests note the absence of a complimentary breakfast, a coffee machine in the rooms and the relatively high prices of the on-site dining options. Additionally, a few reviews mention a desire for more kid-friendly room service menus and a breakfast buffet.
Overall, while the breakfast service at Ace Hotel Brooklyn is not without some minor drawbacks, the variety, quality and convenience of the on-site and adjacent dining options receive high marks from guests, making it a notable feature of their stay.
Dinner
Ace Hotel Brooklyn offers guests an excellent dining experience, highlighted by the highly praised As You Are restaurant. Guests repeatedly commend the restaurant for its delicious food and warm, inviting atmosphere. The creative dishes are particularly appreciated, as is the stylish decor. Both the restaurant and the bar serve as perfect spots to start and end the day with beautifully curated drink options and a cool vibe adding to the overall ambiance.
The lobby bar is noted as an ideal after-dinner hangout spot, providing a comfortable and low-key environment for guests. Additionally, the bar’s options, while somewhat limited, are generally well-received for their quality.
However, some guests mention less favorable aspects, such as the limited and sometimes unclear menu, relatively high prices and shorter operating hours. Despite a few criticisms about the food and service, the restaurant’s overall reputation remains positive due to its excellent cuisine and friendly service.
The location is ideal, allowing access to great nearby food and shopping options, further enhancing the appeal of dining at Ace Hotel Brooklyn. The vibrant lobby area, often buzzing with people and featuring diverse activities, adds to the hotel's charm and makes it a standout place in the Brooklyn neighborhood.
Rooms
Ace Hotel Brooklyn boasts rooms that epitomize modern comfort and style, making it a standout choice for travelers. The rooms are spacious by New York City standards, offering ample desk space and thoughtful amenities such as well-stocked minibars and cute in-room fridges. The stylish and contemporary decor, coupled with high cleanliness standards, leaves a lasting impression. Guests appreciate the peaceful atmosphere afforded by the well-insulated, quiet rooms.
Many rooms feature large windows providing stunning views of the city skyline, adding an extra touch of charm to the stay. Beds are consistently praised for their comfort, ensuring a restful night’s sleep. The rooms are well-equipped, featuring everything from hooks and storage space to Malin and Goetz toiletries, contributing to an overall feeling of convenience and luxury.
Although there were minor complaints about bathroom amenities and some occasional cleaning lapses, the majority of guests find the room size and decor to exceed expectations. The hotel’s understated, cool vibe is evident throughout, making it a favorite among visitors to Brooklyn.
Overall, the clean, quiet and aesthetically pleasing rooms equipped with modern comforts create a highly recommended lodging experience at Ace Hotel Brooklyn.
Beds
Ace Hotel Brooklyn boasts a reputation for delivering exceptional comfort, particularly when it comes to their beds. Numerous guests have enthusiastically praised the hotel's super comfortable and big beds, often highlighting the luxurious bedding and impeccable linens. The beds, described as extremely comfortable and even "the comfiest bed ever," seem to consistently exceed expectations, making for an indulgent night's sleep.
The hotel also provides high-quality bedding, including down pillows and comforters, which contribute to the overall sense of luxury. Positive feedback about the large king-sized beds and clean linens further enhances the appeal. However, a small number of reviews note some discomfort with mentions of old futon mattresses and bed corners causing minor issues.
Overall, Ace Hotel Brooklyn offers a sleep experience that is overwhelmingly described as exceptional, making it an appealing choice for travelers prioritizing comfort.
Cleanliness
Ace Hotel Brooklyn stands out for its exceptional cleanliness, as echoed by numerous guest reviews. The hotel is described as spotless with immaculately clean rooms and a well-kept property. Many guests appreciate the consistently high level of cleanliness, highlighting the efficiency and attention to detail of the housekeeping staff. The rooms and bathrooms are frequently noted for being very clean and comfortable.
While the air conditioning has been mentioned as aggressive and noisy by some guests, the overall impression remains positive with regard to hygiene standards. The hotel's modern and stylish decor further adds to its allure, creating a comfortable and inviting atmosphere. Despite some feedback regarding the lack of wardrobes and occasional issues with cleaning expectations, the majority of reviews commend the hotel's ability to maintain an impressively clean environment, making it an attractive choice for travelers.
Staff
Ace Hotel Brooklyn consistently impresses guests with its outstanding service, characterized by an exceptionally friendly and professional staff. The hotel's team is often described as welcoming, attentive and willing to go above and beyond to ensure a comfortable and enjoyable stay. Employees at all levels, from the front desk to housekeeping and bartenders, are praised for their courteous and efficient service.
Guests frequently highlight the staff's responsiveness and availability, reflecting their commitment to guest satisfaction. The reception team, in particular, is noted for their friendliness and ability to make every guest feel like a priority with some employees even speaking additional languages to assist international travelers. Moreover, the staff's proactive approach and genuine warmth contribute significantly to the positive atmosphere of the hotel.
There are occasional mentions of less helpful interactions, predominantly at the restaurant and bar, but these are far outweighed by the numerous accolades for the hotel’s overall service quality. The professional demeanor and helpful nature of the staff ensure that most issues are resolved quickly and efficiently, leaving a lasting positive impression on guests.
Pairing excellent service with the hotel's stylish design and cleanliness, Ace Hotel Brooklyn stands out as a top choice for travelers who value a warm and supportive environment during their stay.
Wi-Fi
Ace Hotel Brooklyn offers a notably strong internet experience for its guests with numerous reviews highlighting the good, fast and reliable wifi available in the rooms. The free wifi provided is not just consistent but also excellent in signal strength, ensuring that guests can stay connected with ease. While the lobby can sometimes be crowded with people taking advantage of the free wifi, making seating a bit challenging, this overall affirms the popularity and reliability of the hotel's internet service. Additionally, the hotel boasts larger rooms compared to other accommodations in Brooklyn and the 12pm checkout time provides a relaxed departure experience.
Gym
The gym at Ace Hotel Brooklyn receives mixed feedback from guests. Many travelers appreciate its well-equipped facilities and enjoy using it daily, highlighting its value during their stay. However, some note that the gym is small and can feel cramped. There are also suggestions for modernization and improvements, as some guests find it dark and uncomfortable. The process of obtaining a pass from the front desk each time one needs to access the gym is seen as inconvenient. Overall, while the gym has good equipment, there are areas for enhancement to improve the guest experience.
4 Star
Ace Hotel Brooklyn offers a stylish and calm retreat in the heart of the city. The hotel's modern and clean design, along with its hip and trendy vibe, creates a great atmosphere that guests love. Its contemporary style and sophisticated ambiance make it feel almost like a five-star experience. Visitors are particularly impressed by the luxurious and high-quality accommodations, noting the impressive interior design and well-thought-out decor. The hotel stands out as one of the most remarkable places to stay with a great location adding to its appeal. However, some guests did mention that the air-conditioning could be noisy. Despite this minor issue, the overall experience at Ace Hotel Brooklyn is one of comfort and luxury, making it a top choice for travelers seeking a trendy and vibrant atmosphere.
Dog Friendly
Ace Hotel Brooklyn has garnered positive feedback for its pet-friendly atmosphere, making it a welcoming choice for travelers with dogs. Guests have highlighted the hotel’s accommodating and genuinely pet-friendly policies with amenities that make it comfortable for pets to stay. The nearby dog park adds an extra layer of convenience for dog owners wanting to give their pets some outdoor time.
Rooms and common areas are designed to be pet-friendly, allowing pets to feel at home. Notably, the hotel's policy permits guests to bring their dogs to the bar, a rare and appreciated feature.
However, there have been occasional issues with unattended dogs barking, which might disturb other guests. Overall, though, Ace Hotel Brooklyn receives high marks for its dedication to providing a pleasant stay for both pets and their owners, despite the surrounding area lacking in dining options.
FAQ
No, Ace Hotel Brooklyn doesn't have any pool.
No, a spa isn't available at Ace Hotel Brooklyn.
Yes, Ace Hotel Brooklyn welcomes dogs.
No, parking facilities aren't available at Ace Hotel Brooklyn.
