Steigenberger Icon Wiltcher's

Brussels , , Avenue Louise 71 (Show on Map)


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Summary of reviewsThe Steigenberger Icon Wiltcher's is a luxurious 5-star hotel located in the Louise district, offering easy access to luxury boutiques, shops and fantastic restaurants. While some guests have mixed opinions about the breakfast and room conditions, the hotel boasts beautifully decorated and spacious rooms with comfortable beds and luxurious bathrooms. The staff is exceptionally friendly and helpful and the hotel exudes luxury and sophistication. The spa and pool are available to the public and the parking situation is varied. Overall, the Steigenberger Icon Wiltcher's is a grand and beautiful hotel, perfect for those seeking a touch of luxury during their travels.
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5-Star Hotel

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Room Types
Superior Room This room features a 40-inch flat-screen TV and a marble bathroom with a shower and separate bath. Coffee and Tea facilities.

Deluxe Room These spacious room includes a living area, Free high-speed Wi-Fi and loud speaker phone. The luxurious marble bathrooms have a separate bath and shower and provide bathroom amenities. Espresso machine and tea facilities.

Junior Suite Spacious suite with semi-separate living area with a flat-screen TV, desk, divan, and an armchair and espresso machine and tea facilities. . The marble bathroom has a shower and separate bath.

Executive Suite This spacious suite includes a spacious living area with a flat-screen TV, sofa, armchairs and a coffee table. The living room leads into a separate (45 sq m) bedroom and some open onto a terrace. All Executive Suites have a separate bath and shower. Espresso machine and tea facilities.

Duplex Suite The Duplex Suites are designed over two levels: The bedroom, with a striking wooden four-poster bed accompanied by a relaxing chaise longue, and bathroom are situated on the upper level. Espresso machine and tea facilities. The living area with separate powder room on the lower level, and each has its own private entrance.

Presidential Suite The presidential suite's 130-140sqm offer separate living and meeting areas for up to eight people as well as a small kitchen. From an occupancy of 3 persons over 13 years, an additional room is offered free of charge. Espresso machine and tea facilities.

Double Room with Terrace Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

About Steigenberger Icon Wiltcher's
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Guest Reviews
8.4
Very Good
Location
Steigenberger Icon Wiltcher's is a beautiful and luxurious hotel that boasts a great location according to guest reviews. The hotel is situated in the Louise district, offering easy access to luxury boutiques, shops and fantastic restaurants, making it an ideal spot for both business and leisure travelers. Visitors have praised the location, labeling it as "strategically placed" and "central." The hotel is a short walk from the touristic city center, ensuring visitors are close enough to explore the city but far enough to enjoy some peace and quiet when they want it. Additionally, the area is considered to be safe for travelers who are new to the city. Guests who drove to the hotel were pleased to find ample parking close by. Overall, the location of Steigenberger Icon Wiltcher's is one of its major draws with guests commending it and returning for that experience alone.

Breakfast
Guests have mixed opinions about the breakfast at Steigenberger Icon Wiltcher's. Some visitors rave about the all-you-can-eat Sektfrühstück (sparkling wine breakfast) and the allerlei Leckereien (assorted delicacies). They appreciate the friendliness of the staff and the quality of the food, which is fresh, varied and made with high-end ingredients. Others criticize the petit déjeuner for being overpriced and poorly diversified. Some travelers feel that the breakfast offering is poor with limited food options and monotonous dishes. There are also complaints about the chaotic atmosphere, disastrous service and the fact that the breakfast is cleared well before the end of the session. Despite the mixed reviews, guests enjoy having breakfast on the outdoor terrace and appreciate the respectful and helpful hotel staff.

Rooms
Steigenberger Icon Wiltcher's boasts beautifully decorated and spacious rooms, some with large terraces and high ceilings. Guests praise the cleanliness and quality of the rooms with comfortable beds and luxurious bathrooms. However, some rooms are described as outdated and below average for a 4-star hotel. While some guests enjoyed their rooms, others were disappointed by the size or outdated decor. Noise was also a common complaint with some rooms being very noisy day and night. Overall, the hotel is grand and beautiful, but some guests experienced issues with the room service, temperature control, water pressure and noise. Despite these mixed reviews, the hotel provides necessary items and decent breakfast with fresh products.

Beds
Guests have mixed reviews about the beds at Steigenberger Icon Wiltcher's. Some guests found the beds too small for the number of people in the room or too hard, causing back pain. However, many guests praised the comfortable and excellent quality of the beds with some even describing the mattresses as amazing and high. One guest appreciated the option of choosing a pillow at the reception. Despite the varied reviews, most guests seem to have had a good night's sleep with some raving about the fantastic bedding and duvets.

Cleanliness
Guests of Steigenberger Icon Wiltcher's hotel have shared mixed feelings about the cleanliness of the hotel. Some guests have had a great experience and have praised the hotel's cleanliness, calling it impeccable and of a high standard. They also appreciated the efforts of the housekeeping staff who kept their rooms clean and tidy throughout their stay. On the other hand, some guests were disappointed with the level of cleanliness and noted dirty carpets or stained floors. There were reports of poor housekeeping, unpleasant odors and unsatisfactory cleaning services in some areas of the hotel. Some guests also had issues with the bathrooms, such as outdated faucets or unclean toilets. While some guests enjoyed the spacious and clean bathrooms, others were unimpressed. Finally, some guests experienced issues with the check-in process or rude staff, who were not able to provide the necessary services.

Staff
The staff at Steigenberger Icon Wiltcher's is known for being exceptionally friendly and helpful. Many guests have commented on how courteous and accommodating the staff are throughout the hotel. The front desk, valet parking and concierge services in particular have received praise from guests. However, there have been a few negative comments about some inexperienced and inattentive staff members. Overall, guests appreciate the level of service delivered by the friendly and well-trained staff at this luxurious hotel.

Spa
The Steigenberger Icon Wiltcher's hotel has a luxurious fitness and spa with great equipment and high-quality service. However, some guests were disappointed to find out that the spa was closed for a month upon arrival. The spa and pool are also available to the public, making it difficult to secure a reservation. Booking is required for the associated SPA and pool, but some guests were not informed of this in advance and were unable to secure a reservation slot. The SPA offers a complete range of services, including hammams, saunas and a pool accessible by appointment. The swimming pool charge of €30 per day is considered high by some guests. The wellness area is limited and is part of a sports club, making it feel disconnected from the hotel. Finally, some guests reported that accessing the pool comes with an additional fee.

Pool
If you're a family with children looking for a fun and relaxing swim, you might be disappointed with the pool situation at Steigenberger Icon Wiltcher's. The pool can only be accessed by reservation and is strictly for adults only with a steep fee of 30 euros per person for just 30 minutes. Those who didn't know about this policy beforehand were understandably let down and some felt that the charge was too high for the experience. Overall, if a hotel pool is a priority for you, it might be best to look elsewhere or factor in the added cost.

Parking
The parking situation at the Steigenberger Icon Wiltcher's is varied according to guest reviews. Some guests appreciate the convenience of the public underground parking with charging stations, while others mention the wait times for the valet service. Top marks are given to the location and proximity of the parking, but some reviews mention confusion and miscommunication regarding parking tickets. Overall, the front desk and valet staff receive praise for their excellent service, although some guests have noted chaos with the valet service. The price of parking is mentioned in a few reviews with some guests finding it affordable while others feel it is too expensive.

5 Star
The Steigenberger Icon Wiltcher's is a 5-star hotel that left some guests disappointed. Some complained about the room condition with issues like the TV not being in front of the bed, holes in the walls and faulty bathroom fixtures. The staff also received criticism for being unqualified and indifferent to feedback. The breakfast quality was also subpar according to some guests. Facilities like the pool required prior reservation, which wasn't always communicated clearly. As a result, some guests didn't consider it a true 5-star hotel but rather a below-average 4-star. However, there were positive reviews with words like exceptional, superb and magnificent used to describe the hotel's overall impression, imposing architecture and top-level breakfast. The hotel is in a prime location and has comfortable beds, making it a smart historic choice for some guests. However, the hotel falls short of expectations, especially in terms of service, for a true 5-star experience.

Luxury
The Steigenberger Icon Wiltcher's is a 5-star hotel that exudes luxury and sophistication. Past guests have described it as a typical "Steigenberger" establishment, offering grand comfort and high-end amenities. The hotel's location on Avenue Louise is ideal with proximity to gastronomic restaurants and designer shopping destinations. While some guests may have found the service to be lacking their expectations for a 5-star hotel, others have raved about the exceptional service and impeccable cleanliness of the premises. The hotel may be classic in its design, but its facilities are modern and excellent. Overall, the Steigenberger Icon Wiltcher's is a beautifully appointed and sumptuous hotel, perfect for those seeking a touch of luxury during their travels.


Yes, Steigenberger Icon Wiltcher's has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Steigenberger Icon Wiltcher's.

Yes, Steigenberger Icon Wiltcher's welcomes dogs.

Yes, parking facilities are available at Steigenberger Icon Wiltcher's.

Yes, Steigenberger Icon Wiltcher's has a gym.
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