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Sheraton Buenos Aires Hotel & Convention Center

Buenos Aires , San Martin 1225 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Buenos Aires Hotel & Convention Center receives high praise from guests for its excellent location in a safe and attractive part of the city with many nearby attractions. The hotel features comfortable, clean and spacious rooms with comfortable beds and good water pressure in the showers. Again, the staff is praised for their friendliness, attentiveness and exceptional service with individual staff members being mentioned in reviews. While the breakfast receives mixed reviews, guests appreciate that it is included in the room rate and the hotel's Italian restaurant receives good reviews for its food. The pool and terrace bar are also enjoyed by guests with views over the river, although some reviewers note the pool could benefit from maintenance. Overall, the Sheraton Buenos Aires Hotel & Convention Center provides a luxurious and comfortable stay, although some guests believe there are better options for the same price. But, in general, it is highly recommended for those looking for a five-star hotel experience.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room - Club Lounge and Pool Access The spacious double room offers air conditioning, a tea and coffee maker and city views. The unit has 1 bed.

Twin Room - Club Lounge and Pool Access The spacious double room provides air conditioning, a tea and coffee maker and city views. The unit offers 2 beds.

One-Bedroom Premier Suite - Club Lounge The spacious double room provides air conditioning, a tea and coffee maker and city views. The unit offers 1 bed.

Single Room – Club Lounge Access/High Floor The spacious double room provides air conditioning, as well as a private bathroom featuring a bath. The double room features city views. The unit offers 1 bed.

Belgrano Suite - Club Lounge/High Floor This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has pool views. The unit has 5 beds.

San Martin Suite - Club Lounge The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a tea and coffee maker and pool views. The unit has 1 bed.

Classic, Guest room, 1 King, Pool access The double room provides air conditioning and city views. The unit offers 1 bed.

Classic Twin Room - Pool Access The double room offers air conditioning and city views. The unit offers 2 beds.

Classic, Smaller Guest room, 1 Twin/Single Bed(s) The double room offers air conditioning and city views. The unit has 1 bed.

About Sheraton Buenos Aires Hotel & Convention Center

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Guest Reviews

8.1

Very Good

Location

The Sheraton Buenos Aires Hotel & Convention Center boasts an excellent location that guests cannot get enough of. The hotel is situated in a good and safe part of town, close to Puerto Madero with many attractions nearby. Guests praise the hotel's great staff and service with an excellent breakfast included in the room rates. The renovated lobby and parking add to the convenience of the hotel, making it the perfect place for visitors to stay in Buenos Aires. Overall, the hotel's location, quality and price are the best in the city, making it a highly recommended place to stay. However, some reviews do mention that although the location is good, it is not very central.

Breakfast

The breakfast at the Sheraton Buenos Aires Hotel & Convention Center receives mixed reviews from guests with some describing it as spectacular, great, excellent and very complete, while others find it limited or leaving much to be desired. However, most guests agree that the staff is friendly and the service is impeccable during breakfast time. Some guests note that the breakfast space is small and the pastry selection is lacking, but the menu is varied and well-served. Overall, the hotel provides good food in its Italian restaurant and guests appreciate the fact that the breakfast is included in the room rate. Some guests express disappointment that the hotel charges extra for breakfast or does not offer a more complete selection given the hotel's size and level.

Rooms

If you're looking for a comfortable stay in Buenos Aires, the Sheraton Buenos Aires Hotel & Convention Center might just fit the bill. The majority of guest reviews mention that the rooms are clean, comfortable and spacious with comfortable beds and soft sheets. The bathrooms are also praised for their size and brightness. Some guests note that the rooms are a bit dated and in need of renovation with old furniture and carpets, but others point out that despite this, they are still clean and comfortable. Some guests also praise the views from their rooms, particularly from the higher floors. The service at the hotel is frequently praised, as is the convenience of the location. Some guests note minor issues like outdated TVs, lack of bathrobes or an electric kettle or maintenance issues in certain rooms. However, the general consensus seems to be that the rooms at the Sheraton Buenos Aires Hotel & Convention Center provide a comfortable base from which to explore the city.

Beds

If you're planning a trip to Buenos Aires and looking for a comfortable stay, you should definitely check out the Sheraton Buenos Aires Hotel & Convention Center. According to guest reviews, the beds at this hotel are incredibly comfortable with soft sheets and comfortable mattresses. Many reviewers noted that the double rooms come with two queen-sized beds, providing ample space to relax and get a good night's sleep. Additionally, guests raved about the beautiful views from their rooms with some lucky ones receiving rooms overlooking the river. The outdoor pool also received high marks with guests loving the opportunity to soak up some rays while enjoying the spectacular view. Overall, the rooms were noted as being very comfortable with guests appreciating the plush bedding and good water pressure in the showers. Some even noted that the king-sized beds were actually two beds pushed together, providing even more room to stretch out. If you're looking for a comfortable stay in Buenos Aires with great views and luxurious bedding, the Sheraton Buenos Aires Hotel & Convention Center should definitely be on your list.

Cleanliness

The Sheraton Buenos Aires Hotel & Convention Center is praised for its comfortable and clean rooms, as well as excellent service from friendly staff. The hotel has a nice swimming pool and a good bar that serves olives with beer. While there are some outdated rooms that need maintenance, the hotel is generally clean and tidy with clean hallways and facilities. Although some guests experienced delays in room cleaning, others found the cleanliness to be impeccable. The hotel could benefit from modernization with newer furniture, but overall it offers tranquility, comfort and cleanliness with a convenient location.

Staff

Guests of the Sheraton Buenos Aires Hotel & Convention Center have praised the hotel staff for being friendly, helpful, attentive and warm. They have also complimented the staff for their excellent service and attention to detail, especially when it comes to the check-in and check-out process. The reviewers have praised individual staff members like Daniel in concierge, Cristian in the Cafe sector, Hugo and Carlos in breakfast, Sergio in the Restaurant Dinner and Sergio Méndez in the Lobby. Additionally, guests have noted the great breakfast and room service, good restaurant and bar and the excellent attention of the hotel staff, making their stay a comfortable and pleasant experience. However, some guests have mentioned a few staff members lacking in friendliness or language skills. Despite this, the Sheraton Buenos Aires Hotel & Convention Center stands out for the exceptional service provided by the majority of their staff, which sets it apart as an excellent destination for guests looking for a five-star hotel experience.

Pool

At Sheraton Buenos Aires Hotel & Convention Center, guests can enjoy a variety of pool options to escape the intense heat of the city. One guest describes the outdoor pool as simply incredible with beautiful facilities and a great terrace bar offering excellent service. While some reviewers note that the outdoor pool is in need of maintenance and feels cheap, others rave about the two pools available, including a heated indoor pool perfect for winter. The gym and complete facilities are also a plus. Overall, the pool and solarium space may need some updating, but the pleasant temperature and peaceful atmosphere make it a great spot to relax and take in the lovely views. Whether you're looking for an enjoyable weekend escape or simply need to cool off after a busy day of sightseeing, the pool at this hotel is definitely worth checking out.

5 Star

The Sheraton Buenos Aires Hotel & Convention Center is a beautiful and enormous hotel with exceptional service from polite and friendly staff that are fitting for a 5-star hotel. Despite a few negative comments about check-in time and staff mood, the hotel still receives high praise for its overall excellence from guests. The facilities are reasonable, although some guests believe there are better options available for the same price. However, others consider it an excellent hotel with a 5-star rating and price.

Yes, Sheraton Buenos Aires Hotel & Convention Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Sheraton Buenos Aires Hotel & Convention Center.

Yes, Sheraton Buenos Aires Hotel & Convention Center welcomes dogs.

No, parking facilities aren't available at Sheraton Buenos Aires Hotel & Convention Center.

Yes, Sheraton Buenos Aires Hotel & Convention Center has a gym.

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