Lodge where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes Health certificate not mandatory but we shall do checks at the time of check . However those with a health certificate can check in on line
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 8 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 70% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Other limitations Our check in and check out time is flexible and depend on the prevailing circumstances
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: We have contacts of the medical officers of the near by hospital which is about 2km away from the the lodge
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? According to the Ministry of Health guidelines services of the spa , Gym and indoor pool are not allowable to guests for now.
Has the hotel closed during the pandemic? Yes Reopening Date: 06/04/2020
Additional Information: All our guests are advised to adhere to guidelines and SOPs as given by the Ministry of Health and are further advised to keep safe.
Answers last updated by Trackers Safari Lodge Bwindi
Standard Double RoomThe spacious double room offers a private entrance, a minibar, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Luxury Triple RoomThe spacious triple room offers a private entrance, a minibar, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.
Family SuiteBoasting a private entrance, this suite also features 2 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. The unit has a minibar, mountain views, a patio and wine/champagne is offered for guests. The unit has 4 beds.
Yes, Trackers Safari Lodge Bwindi has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Trackers Safari Lodge Bwindi.
Yes, Trackers Safari Lodge Bwindi welcomes dogs.
Yes, parking facilities are available at Trackers Safari Lodge Bwindi.
No, Trackers Safari Lodge Bwindi doesn't have a gym.