Bursa, Odunluk Mah. Akpinar Cad. Nilufer40.207566,28.999389(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 26 Aug - Thu, 27 Aug26 Aug - 27 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Sheraton Bursa Hotel is generally well-regarded by guests, standing out for its exceptional location, spacious accommodations and top-tier service. Conveniently positioned near major shopping attractions like Marka Mall and within walking distance to Kent Park, the hotel offers guests easy access to the city’s best shopping, dining and leisure options. The modern and upscale neighborhood ensures a safe, lively and accessible environment, making it suitable for both business travelers and tourists.
The breakfast at Sheraton Bursa Hotel receives positive feedback for its delicious offerings and variety, including well-prepared Turkish traditional dishes. While some guests note that the breakfast could benefit from more options and improved consistency, the overall experience remains satisfying with many praising the quality and reasonable pricing.
Dinner at the hotel's restaurant is appreciated for its pleasant atmosphere and commendable service, although there is room for improvement in the room service menu and food flavor. However, the cleanliness of the food and flexible dining hours are noted as positives.
Guests praise the hotel's spacious, well-furnished rooms, especially the corner rooms with panoramic views, for their cleanliness and comfort. Although some feedback mentions the need for renovations and updates to the furniture and lighting, the overall quality of the rooms remains high. The hotel’s cleanliness is consistently highlighted, contributing significantly to the guest experience.
The staff at Sheraton Bursa Hotel receive high accolades for their friendliness, helpfulness and professional demeanor. Specific individuals such as Mr. Mohammed, Mr. Ersin and Miss Seda are frequently mentioned for their exceptional service, contributing to the hotel’s welcoming and tranquil atmosphere.
The hotel’s Wi-Fi, however, is a noted area of weakness with many guests commenting on its slow and unreliable connection. The spa facilities receive mixed feedback; while some guests praise the quality and variety of treatments, others find the services overpriced. The pool facilities, both indoor and outdoor, are generally well-maintained and appreciated, providing guests with leisure and relaxation options.
Ideal for families, the hotel offers a serene and accommodating environment, enhanced by its prime location. The beds are generally praised for their comfort, although there are occasional reports of issues with bedding quality.
Sheraton Bursa Hotel is frequently recognized for maintaining the high standards expected of a five-star hotel with many guests regarding it as one of Bursa's finest, deserving of even higher distinction. It is particularly favored by business travelers for its comprehensive business amenities and well-equipped meeting rooms.
Overall, Sheraton Bursa Hotel successfully combines luxury, comfort and convenience, catering to a wide range of guest needs and establishing itself as a premier destination in Bursa.
Categories
Sustainability Journey
AI-generatedThis hotel is Green Key certified and part of the Türkiye Sustainable Tourism Program. It has received awards including Best Green Hotel and Greenest Hotel. The hotel supports sustainable transport by offering electric car charging and implements guest room recycling.
Questionnaire
Answers last updated by our editors
Certifications:
Green Key (greenkey.global)
Honeymoon
AI-generatedFeatures a modern spa and wellness center for relaxation and rejuvenation. Offers stylish and comfortable rooms with city views. Provides a sophisticated ambiance for a romantic getaway.
Spa
AI-generatedThe Sheraton Bursa Hotel includes spa facilities, offering guests a relaxing experience during their stay. It maintains high ratings and is known for its quality service.
Family
AI-generatedOffers connecting rooms for larger families. Features a kids' play area.
Pool
AI-generatedThis hotel offers a range of pool options, including an indoor pool and a beautiful outdoor pool. The indoor pool has been noted for its cleanliness and maintenance.
Indoor Pool
Business
AI-generatedThe Sheraton Bursa Hotel provides unrestricted access to a business center with computer workstations, printing, photocopying, and fax services. Its proximity to Bursa's city center makes it convenient for business travelers.
Parking
AI-generatedThis hotel is a popular choice that provides parking facilities. It is well-regarded for offering convenient parking options, ensuring an easy and stress-free experience for guests with vehicles.
EV charging stations
Accessible
AI-generatedThis hotel offers wheelchair access to common and public areas. It provides accessible features such as grab bars near the toilet, in-room roll-in showers, lever door handles, low-height counters and sinks, raised toilet seats, visual fire alarms, wheelchair-accessible bathroom vanity, business center, gym, parking, path of travel, pool, and registration desk.
Gym
AI-generatedIncludes a spa, swimming pool, and gym, making it a strong choice for fitness-conscious travelers. Offers a complete set of amenities for both exercise and relaxation.
EV charging stations
AI-generatedThe hotel provides an electric car charging station for guests. Complimentary self and valet parking are available. Additional amenities include indoor and outdoor pools and a spa.
Indoor Pool
AI-generatedThe hotel features an indoor pool, complemented by a seasonal outdoor pool. Its spa facilities include a personalized fitness room, sauna, and special hammams with a Turkish bath.
Free Wi-Fi
5 Star
Luxury
Romantic
Room Types
Club King RoomThis tastefully decorated modern double room features air conditioning, sofa, desk and private bathroom. Guests can enjoy free access to Shine Spa for Sheraton™ and Sheraton Fitness.
Deluxe Corner RoomThis double room has air conditioning, work desk, flat-screen TV, electric kettle, sofa bed and minibar. Private bathroom comes with free toiletries, bathrobe, hairdryer and slippers.
Classic Twin RoomFeaturing river view, this double room offers air conditioning, work desk, flat-screen TV, electric kettle, sofa bed and minibar. Private bathroom comes with free toiletries, bathrobe, hairdryer and slippers. Guests can benefit from free access to Shine Spa for Sheraton™ and Sheraton Fitness.
Classic King RoomThis double room has air conditioning, work desk, flat-screen TV, electric kettle, sofa bed and minibar. Private bathroom comes with free toiletries, bathrobe, hairdryer and slippers. Guests can benefit from free access to Shine Spa for Sheraton™ and Sheraton Fitness.
Club Twin RoomThis double room has air conditioning, work desk, flat-screen TV, electric kettle, sofa bed and minibar. Private bathroom comes with free toiletries, bathrobe, hairdryer and slippers. Guests can benefit from free access to Club Lounge, Shine Spa for Sheraton™ and Sheraton Fitness.
Deluxe Club RoomThis double room has air conditioning, sofa, work desk, flat-screen TV, electric kettle and minibar. Private bathroom comes with free toiletries, bathrobe, slippers and hairdryer. Guests can benefit from free access to Club Lounge.
Executive SuiteThis suite features air conditioning, flat-screen TV, electric kettle, dining table, sofa, minibar and work desk. A kitchen with kitchenware is also available. Private bathroom comes with free toiletries, bathrobe, hairdryer and slippers. Guests can benefit from free access to Club Lounge, Shine Spa for Sheraton™ and Sheraton Fitness.
Deluxe Suite Room with Mountain ViewFeaturing mountain view, this suite offers air conditioning, flat-screen TV, electric kettle, dining table, sofa, minibar and work desk. Private bathroom comes with free toiletries, bathrobe, hairdryer and slippers. Guests can benefit from free access to Club Lounge, Shine Spa for Sheraton™ and Sheraton Fitness.
Presidential SuiteThis luxurious suite features air conditioning, flat-screen TV, sofa and dining table. Private bathroom offers hot tub and rain shower. Guests can enjoy the Mount Uludağ view from their window. Club Lounge provides free breakfast, afternoon hors d'oeuvres and a variety of alcoholic and non-alcoholic beverages throughout the day.
About Sheraton Bursa Hotel
Registry or License or Notification Number: 14267
Guest Reviews
8.7
Very Good
Review Summaries
Summarized by AI
Location
Sheraton Bursa Hotel enjoys an advantageous location praised by numerous guests for its close proximity to various conveniences. Positioned near the largest shopping attractions in the city, including Marka Mall, the hotel is an ideal choice for those looking to shop, dine and relax. Moreover, the hotel is within walking distance of Kent Park, offering serene green spaces along with plentiful dining and coffee shop options.
Located in a modern, upscale neighborhood of Bursa, it ensures easy access to both the city center and a variety of services such as hospitals, pharmacies and entertainment venues. The area is not only commercial but also lively and safe, making it suitable for business travelers and tourists alike. Guests have highlighted the hotel's accessibility to markets, famous malls and the new Bursa area, contributing to its reputation as a strategically calm and convenient location.
Overall, Sheraton Bursa Hotel stands out for its excellent, central positioning, making it a perfect hub for anyone looking to explore the best of Bursa’s shopping, dining and leisure opportunities.
Breakfast
Sheraton Bursa Hotel offers a breakfast experience that generally garners positive feedback from its guests. The breakfast receives praise for its deliciousness and the plethora of options available, including Turkish traditional dishes and diverse choices that are prepared properly to add a homey touch. Guests have noted the excellent variety and the hearty, good quality food, often mentioning how well the breakfast pairs with the hotel's great location and service.
However, some guests felt that the breakfast could use more variety and pointed out that it sometimes does not meet expectations for a 5-star hotel. Remarks indicated that the breakfast can be repetitive, monotonous and basic at times. Moreover, a few reviewers noted a lack of options such as decaffeinated coffee and mentioned that the breakfast area may be somewhat limited in size.
Despite these occasional criticisms, many guests still found the breakfast to be generally good and reasonably priced compared to similar hotels in Istanbul. Special positive mentions include the breakfast being varied with plenty of options and prepared with quality. Breakfast did not come included with the room price for some guests, which affected their perception of its value.
Overall, Sheraton Bursa Hotel's breakfast mostly satisfies with its diversity and taste, even though there's room for improvement in variety and consistency.
Dinner
The Sheraton Bursa Hotel offers an inviting atmosphere for dinner with certain areas needing improvement. Guests noted that the food and service in the restaurant are commendable with a particular mention of the dinner experience being very good. However, the menu for room service is rather limited and the overall food quality does not consistently meet the high standards typically associated with the Sheraton brand. Diners pointed out that the food could use more flavor and the restaurant and kitchen require enhancements. Despite these critiques, the cleanliness of the food was appreciated. Additionally, the restaurant’s late opening hours provide flexibility for late-night dining. Overall, while the dining experience has its positives, there is clear room for improvement to match the esteemed reputation of the Sheraton name.
Rooms
The Sheraton Bursa Hotel earns praise for its spacious and comfortable rooms, offering ample space and well-furnished interiors. Many guests highlight the cleanliness and comfort with rooms described as clean, beautiful and inviting. The corner rooms come highly recommended for their larger size and amazing panoramic views. Rooms also offer excellent insulation, ensuring a quiet stay.
The large suites, some featuring a bedroom, living room and two bathrooms, provide additional luxury. However, some feedback suggests a need for renovation, mentioning old furniture and dim lighting both in the rooms and hallways. Bathrooms received mixed reviews with some guests noting narrow layouts and outdated bathtub systems.
The hotel’s rooms also feature windows that can be opened and air conditioning that keeps the rooms very cold. Occasionally, guests noted issues like unpleasant smells or inadequate room curtain coverage for sunlight.
Despite these minor drawbacks, the Sheraton Bursa Hotel stands out for its comfortable and private rooms that come well-equipped to meet the needs of travelers. Its prime location near Marca Mall and a public park adds to its appeal.
Beds
At the Sheraton Bursa Hotel, guests frequently highlight the comfort of the beds, describing them as comfortable, big and clean. Many visitors appreciate the large, comfortable beds, adding to the overall quality of their stay. However, some guests have noted issues with the bedding, mentioning uncomfortable or old mattresses and bedding that was not clean. Despite these isolated concerns, the overall consensus points to the beds being a major plus, contributing positively to a restful experience.
Cleanliness
Sheraton Bursa Hotel is often praised for its high cleanliness standards with many guests highlighting the spotless condition of the rooms and common areas. Numerous reviews mention the superb cleanliness throughout the hotel, from the reception area to the corridors and rooms. The hotel is frequently described as very clean, hygienic and well-maintained with some guests considering it the cleanest hotel in the city.
The lobby and other public areas are also noted for their cleanliness and tidiness. Additionally, the hotel combines cleanliness with a sense of luxury, making for a comfortable and pleasant stay. The spacious and clean rooms stand out in the reviews, contributing to the overall positive experience of the guests.
However, a few guests mentioned issues such as unpleasant smells and unclean rooms, indicating that there have been inconsistencies in maintaining the cleanliness on some occasions. Some reviews also pointed out specific areas requiring attention, such as the windows and carpets.
Despite these occasional drawbacks, the general sentiment remains highly favorable towards the Sheraton Bursa Hotel’s cleanliness, establishing it as a well-regarded choice for travelers prioritizing hygiene and comfort.
Staff
Sheraton Bursa Hotel has received numerous accolades for its exceptional staff. Guests consistently highlight the friendliness, helpfulness and cheerful attitude of the hotel team. The reception staff notably earns frequent praise, particularly individuals like Mr. Mohammed, Mr. Ersin and Miss Seda, who were mentioned for their exemplary service. The personnel are described as cooperative, polite, professional and welcoming with multiple mentions of their fluency in English, underscoring their capability to assist international travelers effectively.
The hotel's hospitality extends beyond the reception to include the buffet staff, cleaning team and housekeeping, all noted for their friendliness and accommodating nature. The warm welcome and personal attention provided by the staff significantly enhance the guest experience, creating an atmosphere of tranquility and generosity. Additionally, the staff's rapid response and courteous demeanor are consistently appreciated, ensuring that all guest needs are met promptly and with a smile.
Overall, Sheraton Bursa Hotel is commended for the superb quality of its staff, solidifying its reputation as a state-of-the-art destination with an unparalleled commitment to guest satisfaction.
Wi-Fi
The Wi-Fi experience at Sheraton Bursa Hotel appears to be generally lacking in strength and speed. Multiple guests have remarked on the slow and weak internet connection with some even describing it as almost non-existent or disastrous. While there are mentions of good Wi-Fi on occasion, the predominant sentiment leans towards dissatisfaction due to connectivity issues. This indicates that guests often face challenges when trying to use the hotel's internet services.
Spa
The Sheraton Bursa Hotel features a spa that receives mixed feedback from guests. Many highlight the spa and its facilities as excellent and of top quality with specific praise for the hamam and Balinese massages. The spa area is described as large and the treatments offered are considered exceptional by some. However, multiple reviews mention that the spa services are quite expensive, suggesting that the prices could be reduced to be more reasonable. Some guests also note areas for improvement in the spa regulations and overall service quality.
Pool
The Sheraton Bursa Hotel offers a range of pool options that cater to different preferences with both an indoor pool and a beautiful outdoor pool available to guests. The indoor pool has been noted for its cleanliness and maintenance, ensuring a pleasant swimming experience. The outdoor pool also receives positive mentions, although there was a minor remark about leaves affecting the pool's usability on one occasion. Overall, the pools at Sheraton Bursa Hotel consistently provide a good setting for relaxation and recreational swimming, contributing to a well-rounded aquatic center experience for guests.
Family
Sheraton Bursa Hotel stands out as an ideal choice for families, offering a comfortable and accommodating environment. Its convenient location significantly appeals to those traveling with children, providing ease and accessibility. The hotel emanates a calm and classy atmosphere, ensuring a pleasant stay for all family members. Guests appreciate the family-oriented nature and the complete privacy afforded during their visit. Overall, Sheraton Bursa is highly recommended for families seeking a perfect and serene getaway.
5 Star
The Sheraton Bursa Hotel maintains a high standard that embodies the quality expected of a true five-star establishment. While some reviews suggest that the hotel falls short of the five-star level, the majority highlight its upscale feel and luxurious amenities. Frequently described as one of the best hotels in Bursa, it garners praise for deserving even more than the five-star rating with some guests suggesting it warrants seven stars. Overall, the Sheraton Bursa Hotel is recognized as a true high-class, luxury hotel that meets or exceeds the five-star criteria for many of its visitors.
Business
Sheraton Bursa Hotel stands out as a top choice for business travelers. Recognized as a great business hotel, it offers a wide array of business amenities that cater to professionals. The meeting rooms are well equipped and the executive lounge remains open until 10 PM, providing a conducive environment for work and relaxation. The hotel is considered a business center, integrating comprehensive business services and a big, nice international structure that enhances its appeal for corporate guests. It's a good hotel for business trips, consistently praised as one of the best business hotels in the area.
Indoor Pool
The Sheraton Bursa Hotel features an indoor pool, providing guests with a convenient option for swimming regardless of the weather. The pool remains open until 11 pm, offering ample time for a relaxing swim after a day of activities. While it is noted to be clean and mold-free, some guests feel the space could be larger to better accommodate visitors. Unfortunately, the hotel does not include a Jacuzzi or steam room in its amenities. Despite these limitations, the cleanliness and availability of the indoor pool contribute positively to the overall guest experience.
FAQ
Yes, Sheraton Bursa Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Sheraton Bursa Hotel.
No, Sheraton Bursa Hotel doesn't allow dogs.
Yes, parking facilities are available at Sheraton Bursa Hotel.
