Lotte Hotel Busan

Busan, 772, Gaya-daero, Busanjin-gu35.157381,129.055501(Show on Map)

8.9

Excellent

+5 Photos

+ 3 Photos3

Checkin - Checkout datesFri, 26 Jun - Sat, 27 Jun26 Jun - 27 Jun

Info

Summary of reviews

Lotte Hotel Busan is a luxurious 5-star hotel located in the heart of the city, making it an ideal location for travelers. The hotel is conveniently connected to a shopping and dining area within the building and is directly above a train/subway station, providing easy access to transportation. The breakfast buffet is highly recommended with guests calling it phenomenal, fantastic, excellent and great. The hotel rooms are clean, comfortable and well-appointed with quality bedding and beautiful views. The hotel staff is exceptional, providing excellent customer service and speaking fluent English. The hotel's spa and outdoor pool are must-visit amenities for travelers seeking ultimate relaxation. Lotte Hotel Busan is also a great recommendation for families traveling together with free baby equipment rental and excellent customer service. The hotel is located in the perfect spot for those looking for an exciting nightlife experience, surrounded by bars and restaurants. Overall, Lotte Hotel Busan is a luxurious and elegant hotel that exceeds expectations and leaves guests feeling pampered and comfortable.

Categories

Luxury

Lotte Hotel Busan is a 5-star hotel in the city center with generously sized rooms, some of the most spacious in Busan. It offers an all-season outdoor spa pool, a comprehensive fitness club with gym, sauna, and indoor/outdoor swimming pools. The hotel also features a foreigner-only casino and multiple dining options.

Parking

Although specific parking details are not available, Lotte Hotels generally offer parking facilities for their guests. As a luxury hotel, it is expected to provide convenient parking options.

Indoor Pool

Lotte Hotel Busan features a stunning indoor pool in addition to an outdoor pool, two hot tubs, a full-service spa, a health club, and a sauna. Guests are required to wear swimming caps when using the indoor pool.

Pool Lap Lanes

This hotel is known to have a large indoor pool. Its size makes it suitable for lap swimming.

Outdoor Pool

Lotte Hotel Busan provides a renovated, year-round heated outdoor pool that offers stunning Busan city views. The pool also features adults-only sessions after 8:00 PM, catering to both relaxation and a more serene atmosphere.

Skyscraper

41 floors: 173 metres (568 ft)

5 Star

Located in the heart of Busan's commercial district, Lotte Hotel Busan provides luxurious accommodations with a wide range of facilities. Guests can enjoy fine dining, a duty-free shop, a fitness center, and a swimming pool, making it ideal for both leisure and business travelers.

Gym

Lotte Hotel Busan offers an extensive fitness club with an indoor and outdoor pool, a well-equipped gym, and a sauna. Free access is provided for guests staying in Premier room types or higher, making it a great choice for fitness enthusiasts.

Accessible

Lotte Hotel Busan offers an accessible airport shuttle, and its accessible rooms feature bathroom emergency pull cords, Braille/raised signage, doorbell and phone notification, and roll-in showers. The hotel is wheelchair accessible (though it may have limitations) and provides wheelchair-accessible parking and lifts.

Business

Located in Seomyeon, the commercial hub of Busan, this hotel features a business center, a gym, indoor and outdoor swimming pools, a golf driving range, and a sauna. It also offers diverse dining options, including Chinese and Japanese cuisine, a bakery, a lounge, and a bar.

Sustainability Journey

As part of LOTTE HOTELS & RESORTS, this hotel adheres to the company's sustainable management vision and 'Green Hospitality' initiatives. The group is actively pursuing various ESG initiatives to promote a sustainable vacation culture.

Free Wi-Fi

This hotel offers free Wi-Fi, making it convenient for guests to stay connected. It is a well-regarded hotel with comprehensive facilities and services.

Pool

Lotte Hotel Busan provides a luxurious stay with excellent pool facilities. The hotel includes a sauna and fitness center, enhancing the overall guest experience with its top-notch amenities.

Indoor Pool

Pool Lap Lanes

Outdoor Pool

Nightlife

Located in Seomyeon, the heart of Busan's nightlife, this five-star hotel offers immediate access to numerous bars, clubs, and entertainment venues. It is connected to a department store and duty-free shops, providing additional convenience for guests seeking late-night shopping and dining options.

Romantic

Provides luxurious accommodations, impeccable service, and a range of facilities including spa, swimming pool, and fine dining. Offers fantastic views of the downtown and various spa options for relaxation.

Family

Lotte Hotel Busan is a top choice for families seeking convenience and comfort. It offers easy access to popular attractions such as the Busan Aquarium and Gwangalli Beach. Families will appreciate the spacious family rooms, indoor swimming pool, and a variety of dining options that cater to all tastes.

Spa

Lotte Hotel Busan provides a luxurious spa offering massages, body treatments, and facials using traditional and modern techniques. The hotel also features a superb sauna facility with a luxury vibe. Its convenient location connected to a shopping mall and train station is an added benefit.

Casino

Located on the 3rd floor of Lotte Hotel Busan, the Seven Luck Casino is open 24/7 and offers a wide variety of games and slot machines in an area of 1,583m².

Honeymoon

Lotte Hotel Busan is a luxurious hotel in the heart of Seomyeon, offering excellent shopping and dining options. Its central location, spacious rooms, and high-end facilities provide a comfortable and exciting honeymoon experience.

Yoga

Room Types

Deluxe Double RoomThis spacious air-conditioned room comes with free bottled water, daily newspapers and a flat-screen TV. The room features sweeping city views.

Premier Double with swimming pool, fitness, sauna access for 2paxDecorated in bright colours, this room is located on higher levels than deluxe double rooms and offers city views. This room includes one double bed and has no capacity for an extra bed.

Club Deluxe Double with swimming pool, fitness, sauna access for 2paxThis spacious air-conditioned room comes with free bottled water, daily newspapers and a flat-screen TV. Deluxe Double with Club Lounge Access is located on levels 31 to 35 and offers free access to Club Lounge. Please note that this room cannot accommodate children under 14 years old. Breakfast will be available at Club Lounge. Guests under the age of 14 are not allowed to use the club lounge. Club Deluxe, Club Premier, Club Premier Suite guests can use the Club Lounge 20% off on the restaurant Club Lounge Benefits: Breakfast (06:30-10:00) / Afternoon Tea (14:00-17:00) / Cocktail Service (17:30-20:00) Club Lounge benefits are only available in the club lounge. (Additional payment is required on site if you want La Seine breakfast.)

Deluxe Twin RoomThis spacious air-conditioned room comes with free bottled water, daily newspapers and a flat-screen TV. This room includes two single beds and offers port view.

Premier Twin with swimming pool, fitness, sauna access for 2paxAir-conditioned rooms with city views come with free bottled water, free toiletries, daily newspapers and flat-screen TV.

Club Deluxe Twin with swimming pool, fitness, sauna access for 2paxRooms on the club floor boast a fantastic downtown view from the center of the Seomyeon, and have spacious work desks to help with the perfect business. Don't miss the service only for club floor guests and the benefits of using Lotte Hotel Busan's Club Lounge. Breakfast and club lounge benefits are provided in the club lounge (you will have to pay an additional on-site fee for breakfast in La Seine.) Club Lounge Benefits: Breakfast (6:30-10:00), Afternoon Tea (14:00-17:00), Cocktail Service (17:30-20:00) Children under the age of 14 cannot stay in this room, and the club lounge is not available, so please refer to it.

Deluxe Family RoomThis twin room features a cable TV, minibar and seating area. For breakfast included products, the price is for 2 people breakfast included. If 3 people stay, the hotell will charge an additional fee for 1 person.

Club Premier Double with swimming pool, fitness, sauna access for 2paxRooms on the club floor boast a fantastic downtown view from the center of the Seomyeon, and have spacious work desks to help with the perfect business. Don't miss the service only for club floor guests and the benefits of using Lotte Hotel Busan's Club Lounge. Breakfast and club lounge benefits are provided in the club lounge (you will have to pay an additional on-site fee for breakfast in La Seine.) Club Lounge Benefits: Breakfast (6:30-10:00), Afternoon Tea (14:00-17:00), Cocktail Service (17:30-20:00) Children under the age of 14 cannot stay in this room, and the club lounge is not available, so please refer to it.

Superior Double RoomThe spacious double room provides a TV, a minibar, a seating area and a wardrobe. The unit offers 1 bed.

Superior Twin RoomThe single room is furnished with a desk and a seating area and provides a minibar and a wardrobe. The unit offers 2 beds.

Run of House (Randomly assigned)This twin room offers a hot tub. Providing bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as city views. The unit offers 2 beds.

Family Junior SuiteThe spacious suite features a minibar, a seating area, a wardrobe, as well as a TV. The unit has 2 beds.

Junior Suite King Double with swimming pool, fitness, sauna access for 2paxThe spacious double room provides a minibar, a seating area, a wardrobe and a TV. The unit offers 1 bed.

Deluxe SuiteA seating area with a TV, a minibar and a wardrobe are provided in this spacious suite. The unit offers 2 beds.

Premier Suite Twin with Swimming Pool Access for 2Guests will have a special experience as this suite features a pool with a view and a hot tub. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Superior Double Room with 1pax's BreakfastThe unit has 1 bed.

Deluxe Double Room with 1pax's BreakfastThe unit has 1 bed.

Premier Double Room with 1pax's BreakfastThe unit has 1 bed.

SuiteA seating area with a TV, a minibar and a wardrobe are available in this spacious suite.

Double RoomA seating area with a TV, a minibar and a wardrobe are offered in this spacious double room. The unit has 2 beds.

About Lotte Hotel Busan

Registry or License or Notification Number: 제1998-000001호

Guest Reviews

8.9

Excellent

Review Summaries

Location

The Lotte Hotel Busan is located in the heart of the city and is conveniently connected to a shopping and dining area within the building, making it an ideal location for travelers. The hotel is located directly above a train/subway station, providing easy access to transportation. There are numerous restaurants, cafes and markets in the surrounding area, which are perfect for exploring the city. The hotel is connected to the Lotte Department Store and Duty Free Shops, providing guests with access to great shopping. Its central location and proximity to transportation make it easy to explore other tourist destinations in Busan. Despite the central location, the hotel offers a peaceful atmosphere without excess noise.

Breakfast

The breakfast at Lotte Hotel Busan receives high praise from guests. Many reviewers comment on the variety and quality of the food with options ranging from local cuisine to typical American breakfast items. The breakfast buffet is spread across three rooms, catering to every taste. Additionally, the staff is friendly and offered great service during breakfast time. Guests appreciate the convenience and value of having breakfast included in their stay, as well as the discounts for other hotel amenities available to guests who have enjoyed breakfast. Overall, the breakfast at Lotte Hotel Busan is highly recommended with guests calling it phenomenal, fantastic, excellent and great.

Rooms

Stay in luxurious and spacious hotel rooms with a beautiful view and quality bedding at Lotte Hotel Busan. Despite some reviews mentioning that the decor is outdated and the furniture is old, the hotel rooms are still clean, comfortable and well-appointed. Some rooms may be small, but there are also spacious ones with amazing facilities such as a nice sized bath to enjoy. The hotel staff is also very accommodating, especially in fixing inconvenient issues such as dim lighting and uncomfortable pillows. Plus, the hotel's excellent location makes it easy to access shopping centers and public transportation.

Beds

Lotte Hotel Busan offers quality bedding for a comfortable sleep. Guests love the spacious rooms with beautiful views and nice-sized baths. The mattresses are just right - not too hard nor too soft. Some reviewers mentioned that the pillows were flat, though. Nevertheless, the beds are clean and comfy. Parents traveling with babies appreciated the hotel's free rental of baby equipment such as cots, guards, strollers and even bottle sterilizers. Overall, the state of the beds and hygiene are excellent.

Cleanliness

The Lotte Hotel Busan is a truly luxurious experience with a clean and comfortable atmosphere that makes you feel right at home. While some guests noted that the decor may be a bit dated, the hotel is kept in top condition with common areas that are immaculate. The hotel staff does an outstanding job of keeping the rooms clean and guests rave about the cleanliness of the beds, linens and bathrooms. Despite some negative comments about dust and outdated facilities, the overall impression of this hotel is one of spotless perfection. Whether you're looking to relax by the remodelled outdoor pool or enjoy a night of restful sleep, you'll find everything you need at the Lotte Hotel Busan.

Staff

Guests of Lotte Hotel Busan have repeatedly praised the hotel's staff for their exceptional service, saying that they were polite, accommodating and spoke good English. The hotel's customer service has been described as excellent with guests noting that the staff were well-trained, warm and helpful. The hotel's location, conveniently located near the train station and a department store, was also a plus. Despite some minor issues with check-in time, guests were satisfied with the level of service they received from the staff, including from concierge and reception, who were singled out as being especially great. Guests also appreciated the free luggage service from the hotel to the train station. Overall, Lotte Hotel Busan's staff were described as friendly, kind and knowledgeable, creating a welcoming and comfortable environment for guests during their stay.

Spa

The Lotte Hotel Busan's spa is a must-visit for travelers seeking ultimate relaxation. Guests raved about the superb sauna facilities offering a truly sublime experience. The hot springs were also highlighted as a great amenity. While access is limited to one time per day, the spa and gym offer excellent value for guests. Despite the sauna being off-limits for children under 13, those who enjoyed it exclaimed it was the ultimate experience. Although the pool and spa were closed during some stays, the facilities that were open were exceptional. All in all, the hotel's spa is a must-visit for travelers seeking a relaxing and rejuvenating getaway.

Pool

Lotte Hotel Busan offers a beautiful outdoor pool that has been recently remodeled and is highly praised by guests. However, it does require an entry fee. While some guests found it smaller than expected, the night view was spectacular. The hotel also has an indoor pool and a jacuzzi available. Although one guest was disappointed due to the crowded outdoor pool, overall it received positive reviews. The only downside was that it was under construction during the visit of a few guests. The indoor pool did receive some negative comments about the acoustics and overall uncomfortable atmosphere. But, the buffet and sauna on the high floor were enjoyable and clean.

Family

Lotte Hotel Busan is a great recommendation for families traveling together. Kids will have a blast in the Hello Kitty-themed rooms, although some rooms may not be suitable for families with kids. However, the hotel provides free baby equipment rental, such as a baby bed and a sterilizer, making it easier for parents to pack light. Breakfast buffet isn't always convenient for families with young children, but the hotel staff is always accommodating and helpful. The hotel manager even offered a bed rail when needed. Overall, Lotte Hotel Busan is a family-friendly hotel with excellent customer service that'll make parents feel appreciated and welcomed.

Nightlife

Lotte Hotel Busan is located in the perfect spot for those looking for an exciting nightlife experience. Surrounded by bars and restaurants, guests will have no trouble finding amazing food choices and trendy cafes to people-watch. The hotel is in the heart of the city's bustling market district, providing easy access to tasty street food late into the night. Don't worry if you want to keep the party going after 11 PM, there are plenty of bars just outside the hotel. Be sure to check out the hidden eateries in the back alleys of Seomyeon at night for some delicious surprises. Overall, Lotte Hotel Busan is the ideal choice for those who love a vibrant, urban environment.

5 Star

If you're looking for a luxurious stay in Busan, look no further than Lotte Hotel Busan. This five-star hotel boasts exceptional quality and service that puts European hotels to shame. The location is central with easy access to shopping and dining options within the Lotte department store connected to the hotel. The staff is extremely friendly and knowledgeable, speaking English fluently, which is rare in Korea. The outdoor pool offers a beautiful view and the rooms feature comfortable beds, spacious layouts and high-quality bedding. The breakfast buffet is also worth mentioning for its cleanliness and deliciousness. While the nearby transportation may not be ideal, the overall experience of Lotte Hotel Busan is sure to make your stay in Busan comfortable and enjoyable.

Outdoor Pool

The outdoor pool at Lotte Hotel Busan is highly praised by guests. Many reviewers commented on the beauty of the pool and how much they enjoyed using it during their stay. Some guests even mentioned that the pool had been remodeled recently and they loved the new design. However, there were a few comments noting that the pool was under construction during their visit, which was disappointing. Despite this, the overall sentiment towards the pool is positive. Additionally, guests appreciated the great views of the pool from higher floors of the hotel and found the buffet and sauna to be enjoyable amenities as well.

Indoor Pool

The Lotte Hotel Busan boasts a beautiful indoor pool that offers breathtaking night views. While some guests found the pool to be on the smaller side, many praised the hotel jacuzzi as a highlight of their stay. Although a few guests mentioned low water pressure, the pool is well-maintained and only permits those wearing swim caps to enter. Guests can enjoy a refreshing swim followed by a peaceful 10-minute rest period before hitting the showers. Overall, the indoor pool at Lotte Hotel Busan provides a relaxing and enjoyable experience for guests.

Luxury

If you're looking for a luxurious getaway in Busan, Lotte Hotel Busan is the place to be. This 5-star hotel boasts beautiful decor and excellent service, leaving guests feeling truly pampered. The spacious rooms offer stunning window views and are fitted with top-of-the-line amenities. Location-wise, the hotel is conveniently located near a mall and public transport. The hotel's maintenance ensures it maintains a classic, elegant look with high-quality materials. Guests rave about the fantastic service and European-level hospitality. Overall, Lotte Hotel Busan will exceed your expectations of a hotel stay and leave you feeling like royalty in a truly luxurious setting.

FAQ

Yes, Lotte Hotel Busan has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Lotte Hotel Busan.

No, Lotte Hotel Busan doesn't allow dogs.

Yes, parking facilities are available at Lotte Hotel Busan.

Yes, Lotte Hotel Busan has a gym.

Location

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