Four Points by Sheraton Caguas Real
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Summary of reviewsFour Points by Sheraton Caguas Real is a fantastic choice for travelers looking for a comfortable and clean place to stay in Caguas. The hotel boasts of an excellent location that combines the serenity of the countryside with the conveniences of a metropolitan area. Reviewers repeatedly praise the staff for their kindness, professionalism and helpfulness. The facilities are kept in excellent condition and the rooms are spacious, clean and decorated tastefully. The pool area, which is described as family-friendly, is also highly commended by guests. Some guests have criticized the price of the hotel, but overall, the hotel provides an excellent experience for those who don't mind paying a premium.
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Pool Water Slide Outdoor Pool
Hotel with Pool Water Slide
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About Four Points by Sheraton Caguas Real
Guest Reviews
Situated in the heart of Caguas, the Four Points by Sheraton Caguas Real boasts a great location that combines the serenity of the countryside and the conveniences of a metropolitan area. Guests enjoy quick access to highways and a variety of restaurants nearby, making it the perfect location for both work and leisure. The hotel is strategically situated with easy access to a casino and a great choice of shops, entertainment and dining options that are all within proximity. The facilities are commendable and the staff is great. While there may be a lack of certain amenities, the reasonable daily charges reflect this. However, some guests complained that the places to eat are far from the hotel. Overall, the excellent location and facilities make this hotel an easy choice for any traveler.
Guests of Four Points by Sheraton Caguas Real had mixed reviews about the breakfast. Some called it "spectacular" and "excellent," with a lot of good choices for breakfast, lunch and dinner. Others felt it was expensive, limited and not worth the money. Some guests were disappointed to find that breakfast was not included in the room rate and had to pay extra for it. Some also had issues with the restaurant's limited hours and availability, closing as early as 6 pm and only open for breakfast on weekends. Despite these concerns, some guests still enjoyed the hotel's restaurant and felt the food overall was "amazing."
If you're looking for a comfortable and clean place to stay, then look no further than Four Points by Sheraton Caguas Real. Past guests have raved about the spacious and well-decorated rooms with many saying that it exceeded their expectations. The beds are comfortable and the bathrooms are modern, providing a perfect place to rest after a long day of exploring. The hotel staff is also praised for being accommodating and friendly, making sure that guests feel welcome throughout their stay. Additionally, the facilities are kept in excellent condition and there is plenty of room to relax in the comfortable and clean bedrooms. There were a few minor complaints, such as a TV not working, but overall this hotel provides a fantastic experience for travelers in Caguas.
Guests of the Four Points by Sheraton Caguas Real can rest easy in the comfy beds provided by the hotel. Many positive reviews praise the comfort of the extra-large beds and the cleanliness of the rooms. Some guests note that the mattresses are on the softer side, while others mention the height of the beds being a concern for those who may need a stool or step. Despite a few negative comments about the beds being too hard, guests overall seem to be impressed with the excellent quality of the rooms and accommodations.
The Four Points by Sheraton Caguas Real offers a comfortable and pristine environment that exceeds expectations. The facilities, services, staff and food are all excellent. The rooms are spacious, clean and come with useful amenities such as a mini fridge and coffee maker. The staff is extremely friendly and the location is ideal. Guests comment on the extreme cleanliness throughout the hotel with special mentions for the rooms and facilities. Some guests note that the carpet in the rooms needs a deep clean, although this does not overshadow the positive reviews. The hotel has undergone a noticeable renovation, making the overall experience more enjoyable. Overall, guests are impressed with the excellent protocol in place to ensure a clean and comfortable stay.
If you're looking for a hotel with amazing staff, then look no further than Four Points by Sheraton Caguas Real. The personal touch of the staff cannot be overstated - from the warm welcome and attentiveness to the service and attention to detail throughout your stay. Reviewers repeatedly commended the staff for their kindness, professionalism and helpfulness. They truly go the extra mile to make guests feel like family. The food is also delicious and worth writing home about. The location is excellent and the facilities are clean and well-maintained. While there were a couple of comments about staff needing more training in customer service, these were vastly outnumbered by the many glowing reviews of the friendly and attentive staff. In summary, Four Points by Sheraton Caguas Real offers a top-notch experience with excellent facilities, services, staff and food.
The pool at Four Points by Sheraton Caguas Real is a popular spot for guests to relax and enjoy their stay. Guests appreciate the cleanliness and maintenance of the pool which is described as family-friendly with water slides and a separate area for babies. Some reviewers mention the pool area could be more spacious but overall, guests give high marks for the pool and other amenities such as the casino. The pool area is open until at least 9 pm and guests can enjoy drinks from the bar while taking in the view. Some guests do note that noise from poolside music can be disruptive but praise the helpful staff and the overall comfort of their stay, including the beds.
Four Points by Sheraton Caguas Real seems to be an excellent choice for families with children. The pool area is described as great and spectacular, especially the kiddie pool with sprays and waterfalls. The hotel is conveniently located near Caguas Plaza, which offers a carousel, good food and nice scenery. The hotel staff is praised for being great and friendly while accommodating families well. Multiple reviewers recommend the hotel to friends and family. There are also mentions of denied breakfast, but overall, the hotel is described as comfortable and an excellent place to spend a few days with family.
Four Points by Sheraton Caguas Real may not come cheap, but it offers passable facilities and services for its guests. While some reviewers felt that the cost was too high for what they received and were disappointed with the lack of information provided to them, others thoroughly enjoyed their stay and loved the hotel. The parking fee, bedroom air conditioning and the fact that no other amenities were available were some downsides reported. However, the hotel maintained a high standard of cleanliness and the staff was helpful and accommodating during the COVID-19 pandemic. Despite some negative points, guests who are willing to pay the price can expect a very good stay at Four Points by Sheraton Caguas Real.
Yes, Four Points by Sheraton Caguas Real has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Caguas Real.
No, Four Points by Sheraton Caguas Real doesn't allow dogs.
No, parking facilities aren't available at Four Points by Sheraton Caguas Real.
No, Four Points by Sheraton Caguas Real doesn't have a gym.
