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Cairns Harbourside Hotel

Cairns , 209-217 The Esplanade (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Cairns Harbourside Hotel, is a great choice for guests looking for a hotel with a perfect location, amazing views and proximity to downtown restaurants, shops and the night market. The breakfast buffet is excellent with a great variety of options and the staff is accommodating and friendly. The rooms are spacious and comfortable, although some guests noted outdated bathrooms and furniture that could use a renovation. The hotel values cleanliness and the staff is dedicated to maintaining it. The pool and spa provide a relaxing atmosphere, perfect for enjoying a refreshing swim or unwinding with a drink or lunch from the restaurant. Families have had a great time at the hotel and the beds are described as awesome and comfy. Overall, the hotel is praised for being a good and pleasant stay with good value for money, despite some negative remarks about the need for refurbishment and overestimated rating.
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Categories

Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Double Room with Two Double Beds The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a wardrobe, a safe deposit box, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.

Standard King Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this double room also provides a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

Premium King Room - Seafront The spacious double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Standard Triple Room with King and Single Bed - Sea View The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Premium Double Room with Two Double Beds and Sea View This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

King Suite - Seafront The spacious double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

One-Bedroom King Suite with Sofa Bed The well-equipped kitchenette features a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony.

Premium King Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.

Standard Room This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony.

Standard Triple Room with King and Single Bed This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Standard Double Room with Two Double Beds and Sea View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

Premium King Room with Sofa Bed This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Premium Double Room with Two Double Beds - Seafront This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

One-Bedroom King Suite with Sofa Bed and Sea View Meals can be prepared in the kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony.

Standard King Room - Accessible The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

About Cairns Harbourside Hotel

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Guest Reviews

7.7

Good

Location

The location of Cairns Harbourside Hotel, has received high praise from guests. Many have described it as perfect with amazing views of the esplanade and proximity to downtown restaurants, shops and the night market. Despite being a bit far from the ferry terminals, guests have found the location easy to explore Cairns from and loved that it was on the edge of town, away from the bustle. The hotel's proximity to the foreshore and the airport has also been appreciated. Though some guests noted a bit of a walk to the city centre, the hotel's waterfront location, beautiful views and overall excellent amenities have made up for the distance. Overall, guests have loved the location of this hotel for its ease of access and lovely surroundings.

Breakfast

Guests of the Holiday Inn Cairns Harbourside, an IHG Hotel, have raved about the breakfast provided during their stay. Words such as "excellent," "yummy," and "outstanding" have been used to describe the breakfast buffet, which offers a great variety of options such as eggs, bacon, cereal and breads. Some guests have even said it was the best buffet breakfast they've had in a long time. The breakfast was included in some packages, which guests found convenient and accommodating for all ages. However, others were disappointed when it wasn't included and found it too expensive at AUD 30 or more. Some guests did note that the same breakfast was offered every day, but they still found it good or even delicious. The hotel staff were accommodating and the atmosphere was nice, although some guests found it too busy and that some items on the buffet ran out quickly. Nevertheless, most guests enjoyed their breakfast experience.

Rooms

The rooms at the Holiday Inn Cairns Harbourside offer a mix of modern and old-fashioned decor. Some of the rooms have been recently refurbished and are spacious and comfortable with great views from the balcony. Comfortable beds and clean rooms are reported frequently, although some guests mention outdated bathrooms and furniture that could use a renovation. Negative feedback relates to the need for maintenance, outdated features and small room/bathroom sizes. The housekeeping service is not always prompt and several guests had issues with the wifi. However, some guests were pleased with the cleanliness of the rooms, the large size and the amazing views. Overall, a nice, clean resort in a beautiful location that could use a bit of updating.

Beds

The 'Cairns Harbourside Hotel' provides a comfortable stay with its awesome and comfy beds and pillows. Guests consistently mention that the beds were wonderful and comfy with some even describing their bed as soooo comfortable. The hotel also provides guests with a choice of soft or hard pillows. However, some guests did note that the mattresses were hard with no spring in them and a few mentioned poor quality pillows. Overall, guests seem to be satisfied with the comfort of the beds and pillows, making for a good night's sleep during their stay.

Cleanliness

The Holiday Inn Cairns Harbourside proves to be a hotel that values cleanliness and has a staff dedicated to maintaining it. The majority of guests had no complaints and described the hotel as exceptionally clean and tidy. Many praised the staff for their excellent help and positive attitude towards cleanliness. The bedrooms received mixed reviews with some guests stating that their rooms were clean and well-appointed, while others noted dirty carpets and poor cleaning services. The hallway and bathroom cleanliness also had mixed reviews with some guests stating that they were below average, while others found them to be very clean. Despite some complaints, the pool and restaurant facilities were praised for their cleanliness. Overall, the hotel is a good choice for guests who prioritize a clean and well-maintained accommodation.

Staff

Holiday Inn Cairns Harbourside's staff have received glowing praise from guests who have stayed at the hotel. Friendly, helpful and accommodating are just some of the positive words used to describe the hotel's reception, concierge and restaurant staff. Many guests praised the customer service with some staff members going above and beyond to make their stay enjoyable. The hotel's location and breakfast also received praise, but it was the staff who truly stood out for many guests. However, there were a few negative reviews about unhelpful staff members and a lack of hospitality training. Overall, guests have found the staff to be professional, friendly and welcoming.

Pool

The Cairns Harbourside Hotel offers a beautiful location overlooking the bay and a nice clean resort. The pool and spa provide a relaxing atmosphere, perfect for enjoying a refreshing swim or unwinding with a drink or lunch from the restaurant. While some guests wished for more shade in the mornings and longer pool hours, many found the pool to be the perfect addition to their stay with its beautiful view and decent size. Families appreciated the kid-friendly pool, though some felt it was too small for the size of the hotel and became crowded. Despite some concerns about the cold temperature of the pool and spa and short hours of operation, overall guests enjoyed spending time around the pool area and considered it an added bonus to the already enjoyable location.

Family

Are you looking for a family-friendly hotel in Cairns? Look no further than the Cairns Harbourside Hotel! Our guests have raved about their pleasant stays with their children in our spacious rooms and suites, which are accommodating for families of four. Plus with the option for kids to eat for free, you'll save money while still enjoying a delicious breakfast.

Parents will appreciate the convenient laundry facilities, which are perfect for personal use. And while some guests felt the pool wasn't directly catered towards kids, it still provides a refreshing escape with stunning views.

Overall, families have had a great time at the Holiday Inn Cairns Harbourside. We're happy to be a good value for money and recommend our hotel for families with children. So why not plan your next family vacation in Cairns with us?

4 Star

Cairns Harbourside Hotel offers very good value for money with its superb facilities and services. Although some guests expected a more modern property for the price, the hotel still maintains its great location close to the city centre. The beds may not be comfortable for some, but overall, the hotel is praised for being a good and pleasant stay with good value for money. While there are some cons, such as the need for refurbishment, guests have had an enjoyable stay and many would come back again. Despite negative remarks about the rating of the hotel being overestimated, the majority of guests have given positive comments and recommend the hotel as a pretty great option.

Yes, Cairns Harbourside Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Cairns Harbourside Hotel.

No, Cairns Harbourside Hotel doesn't allow dogs.

Yes, parking facilities are available at Cairns Harbourside Hotel.

Yes, Cairns Harbourside Hotel has a gym.

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