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Novotel Cairns Oasis Resort

Cairns , 122 Lake Street (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Novotel Cairns Oasis Resort is a fantastic hotel for families with a prime location in the heart of Cairns. Visitors appreciate being within walking distance to all important attractions in the area, including the Esplanade, waterfront, eateries and marina. The hotel offers a good selection of food and drinks for breakfast, lunch and dinner and the Moku Restaurant's pacific inspired menu is enjoyable. Guestrooms are modern and comfortable, boasting beautiful beds that offer guests a cozy night's sleep. The hotel is commendable for its cleanliness with friendly and efficient housekeeping staff who maintain the rooms and facilities well. The staff is extremely friendly and professional, making guests feel welcomed and at home throughout their stay. The pool is a particular highlight for families with fantastic amenities for both children and adults, including a swim-up bar and mini-beach. Although some guests found the hotel to be a bit overpriced, the overall experience justifies the cost, making it an excellent choice for families in search of affordable accommodations.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Standard King Room with Pool View Comfortable room with contemporary furnishings and king-size bed. All rooms have a balcony that overlooks the lagoon-style pool.

Standard King Room Includes contemporary furnishings and a king-size bed. All rooms have a balcony or terrace that face either the gardens, mountains or city.

Standard Room with Two Double Beds and Pool View The triple room provides air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Standard Room with Two Double Beds The triple room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Deluxe Room with Two Double Beds The triple room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Deluxe Room with Two Double Beds - Pool View The triple room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Deluxe King Room The spacious double room provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Deluxe King Room with Pool View The spacious double room provides air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Deluxe Family Suite

Suite

About Novotel Cairns Oasis Resort

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Guest Reviews

8.1

Very Good

Location

The Novotel Cairns Oasis Resort is highly praised by guests for its prime location in the heart of Cairns. Visitors laud the convenience of being within walking distance to all important attractions, great for families with kids. The hotel is close to the Esplanade with its waterfront and eateries. The property is a great starting point to explore Cairns with easy access to the marina for boat tours. Guests appreciate the central location with the amenities and facilities nearby for their convenience. The hotel is just a quick walk away from the city's highlights, including restaurants and shops and within an easy walking distance to the beachfront and pier. The location is perfect for exploring Cairns without a car with many attractions within walking distance, making it a fantastic base for a tropical getaway.

Breakfast

The breakfast buffet at Novotel Cairns Oasis Resort offers a good selection of breads, sweets and fruits. Guests appreciated the touches such as cinnamon sticks on stewed fruits which made the breakfast experience enjoyable. The café da manha was great and guests praised the service provided by the reception's staff. The breakfast had a great selection of food including amazing vegan options. The hotel restaurant, offering views of the pool, was also enjoyable. However, some guests found the hot food section limited and a bit same same every day. The buffet breakfast was overpriced, while the food and drinks were excellent. Despite some issues, guests generally rated the breakfast at Novotel Cairns Oasis Resort positively.

Dinner

The Novotel Cairns Oasis Resort offers lunch and dinner specials every day/night with a good selection of food. Despite the absence of service at the restaurant due to Covid-19 hygiene measures, guests enjoyed the Moku Restaurant's pacific inspired menu. The bar and restaurant were great with good prices and nice drinks and food. Some guests experienced inconsistency in service and no assistance with luggage. Despite limited options for meals, guests found the food offered to be tasty. Many guests enjoyed dining at the hotel restaurant, which features a beautiful view of the pool. However, some experienced issues with incorrect orders and long wait times during steak and schnitzel night. Overall, guests had positive dining experiences at the Novotel Cairns Oasis Resort.

Rooms

If you're looking for a hotel with modern and comfortable rooms, Novotel Cairns Oasis Resort could be a great choice. Many of the rooms are clean and spacious with up-to-date amenities like chromecast and coffee makers. While some guests have mentioned that the rooms are a bit small or in need of an update, the lovely pool area and beautiful beds make up for it. Some guests did encounter maintenance issues or noise problems, but overall, the rooms seem to be a decent value for the price.

Beds

The Novotel Cairns Oasis Resort boasts modern rooms featuring comfortable and beautiful beds, perfect for a cozy night's sleep. Guests raved about the comfy and big beds, although some noted that the pillows were uncomfortable. Unfortunately, a few guests experienced discomfort due to poor conditions and squeaky beds. Overall, the hotel's beds received many positive remarks and were a highlight for guests during their stay.

Cleanliness

The Novotel Cairns Oasis Resort is a lovely hotel situated in a great location with facilities that are perfect for families. Guests have praised the hotel's cleanliness with many commenting on the clean and modern rooms, as well as the friendly and efficient housekeeping staff. The hotel facilities are clean and well-maintained and guests have noted that everything from the rooms to the pool area is spotless. Although some guests noted minor maintenance issues in their rooms, overall guests have reported that the hotel is good quality and clean with the exception of a few negative reviews where rooms were not serviced daily or did not feel properly cleaned. Despite some minor issues, guests agree that the hotel is a great option for those looking for a clean and comfortable stay in Cairns.

Staff

Going on a trip to the Novotel Cairns Oasis Resort, you can expect to be welcomed by a fantastic team of staff. Guests have described the staff as friendly, accommodating and professional making their stay a wonderful experience. The hotel's restaurant had an exceptional hostess named Mel and Deborah, who was great with taking care of kids during their activities. The hotel is also recognized as family-friendly with courteous staff. Some guests had experiences of hit-and-miss service or some bar staff being not very friendly, but the majority appreciated the staff's lovely service. Moreover, Ima from reception was amazing and went above and beyond to assist guests. The location, facilities and friendly staff were praised as amazing by guests who appreciated the accommodating and helpful service they received throughout their stay.

Pool

The Novotel Cairns Oasis Resort is a great location for families on vacation with a fantastic pool area that includes a swim-up bar and mini beach. The pool is clean, enjoyable and big enough to accommodate everyone with plenty of fun activities for kids. The sandy beach and kid-friendly play equipment kept the little ones entertained, while the adults enjoyed the pool deck bar and happy hour specials. The staff is friendly and the resort provides good service. Though at times the pool was closed for renovations or could have been heated, overall it's a beautiful pool surrounded by tropical foliage and a perfect spot to relax and unwind.

Family

If you're looking for a family-friendly hotel, Novotel Cairns Oasis Resort is an excellent choice! With tons of kids' activities available and a great location, it's perfect for a relaxing family vacation. The pool is a particular highlight for the little ones and there are plenty of amenities, including a swim-up pool bar for adults. The buffet breakfast is another highlight - guests loved the cinnamon sticks on the stewed fruits. The hotel staff also go out of their way to accommodate families, helping with adjoining rooms and providing camp cots if needed. While some rooms may be a bit small for families of four and the balconies could be more spacious, the overall experience is overwhelmingly positive. The only downside is that the pool water can be quite chilly, which may limit kids' enjoyment. However, this didn't seem to be a problem for most guests, who had a great time with their families at Novotel Cairns Oasis Resort.

4 Star

In the heart of Cairns sits the Novotel Cairns Oasis Resort, a fantastic hotel for families in search of affordable accommodations. The rooms may be a bit dated, but they are kept immaculately clean, making for a great stay. This four-star hotel provides great facilities and services at a very reasonable price point. Despite some guests feeling that the hotel was a bit overpriced with one guest stating that it did not feel like a four-star hotel, most agree that the benefits of the hotel make up for the cost. Overall, this hotel is a great choice for those looking for a nice, clean hotel that offers great value for money.

Outdoor Pool

Novotel Cairns Oasis Resort boasts of an amazing outdoor pool that offers a refreshing and cooling escape from the tropical weather. The pool area is well-located and offers fantastic views of the lush tropical surroundings. Families with children will find the pool area very accommodating as it is child-friendly. Guests appreciate the pool's cleanliness and staff friendliness, as well as the swim-up bar. Reviewers love the location of the hotel and the good buffet breakfast. Although some found the outdoor area dated and in need of a refresh, the pool itself is often described as wonderful or amazing.

Yes, Novotel Cairns Oasis Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Novotel Cairns Oasis Resort.

No, Novotel Cairns Oasis Resort doesn't allow dogs.

Yes, parking facilities are available at Novotel Cairns Oasis Resort.

Yes, Novotel Cairns Oasis Resort has a gym.

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