Pullman Cairns International

Cairns , , 17 Abbott Street (Show on Map)


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Summary of reviewsPullman Cairns International is a highly recommended hotel located in a fantastic location, making it convenient for guests to explore the city. The hotel's water views from the rooms are stunning and the proximity to the town centre, esplanade, marina, reef terminal, shops, night markets, woolies, the casino and restaurants is a big plus. The breakfast buffet is generally good with plenty of options to choose from, although some guests found it to be limited in vegan options or stale, bland and dry. The rooms are spacious, clean and comfortable, although some guests found them to be a bit dated and in need of a refresh. The hotel is exceptionally clean and beautiful with attentive staff keeping the rooms tidy. The staff are friendly, professional and go above and beyond to ensure guests have an enjoyable stay. The pool area has mixed reviews with some guests praising its size and comfort, while others suggest it needs maintenance. The hotel is family-friendly with spacious rooms accommodating families of different sizes. The beds are very comfortable with high-quality pillows. The hotel is an exceptional five-star property with beautiful facilities and services highly recommended by guests. The outdoor pool is convenient and lovely, although some guests commented on the lack of shaded areas and the pool needing some TLC. The hotel is luxurious and aesthetically pleasing with a magnificent lobby and entry setting the tone for a classy and indulgent stay. Overall, guests had a fantastic time and absolutely loved their stay at Pullman Cairns International.
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Hotel for Honeymoon

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  Outdoor Pool  


Business Hotel

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Hotel with Outdoor Pool

Room Types
Classic Queen Room with City and Mountain View This room has a private balcony with views of the city and the mountains.

Classic Queen Room with Harbor View This air-conditioned room has a private balcony with views of the city and Trinity Bay.

Classic Twin Room with City and Mountain View This room has a private balcony with views of the city and the mountains.

Classic Twin Room with Harbor View This air-conditioned room has a private balcony with views of the city and Trinity Bay.

Rejuvenated Superior Twin with City and Mountain View This spacious room has a private balcony with views of the city and the mountains. Please note that there is no capacity for additional guests.

Rejuvenated Deluxe Twin with Harbour View This spacious room has a private balcony with views of the city and the mountains. Please note that there is no capacity for additional guests.

Rejuvenated Deluxe King Room with Harbor View The spacious triple room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

Rejuvenated Superior King Room with City and Mountain View The spacious triple room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Grand Superior Twin Room with City or Mountain View The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with pool views, this suite also offers a minibar and a flat-screen TV. The unit offers 1 bed.

Executive Suite with City/Mountain View The spacious suite offers air conditioning, a minibar, a balcony with mountain views as well as a private bathroom boasting a shower.

Executive King Suite with Harbour View The spacious suite offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower.

Superior Executive Suite The spacious suite provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a shower.

About Pullman Cairns International
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Guest Reviews
8.0
Very Good
Location
Pullman Cairns International is a hotel sitting in a fantastic location, according to guests' reviews. Everything seems to be nearby, making it a convenient location for those who want to explore the city. The hotel's position is perfect for those who want to be close to the town centre, esplanade and marina, among others. Guests especially loved the water views from their rooms, which made their stay even more wonderful. The hotel's proximity to the reef terminal, shops, night markets, woolies, the casino and restaurants was also a big plus. Overall, the location of Pullman Cairns International seems to be its biggest selling point, as it allows guests to access the city's main spots with ease.

Breakfast
The breakfast at Pullman Cairns International is a hit or miss for some guests. However, most guests positively reviewed the breakfast, describing it as amazing, delicious, great and having a good variety of food. The buffet breakfast was a favorite among guests with plenty of options to choose from such as fresh fruit, hot food and cold meats. Despite some feedback about the breakfast costing too much, most guests enjoyed the substantial buffet and the lovely complimentary bathroom supplies. There were also comments about the breakfast buffet not being well organized, but this did not detract from most guests' enjoyable experience. However, some guests found the breakfast to be limited in vegan options or stale, bland and dry. Overall, the breakfast at Pullman Cairns International seems to be a good start to the day for most guests.

Rooms
The Pullman Cairns International hotel offers a range of room options for guests. While some guests expressed that the rooms were a bit dated and in need of a refresh, others raved about the newly renovated rooms that were clean, spacious and beautifully appointed. Many guests also highlighted the comfortable beds, stunning views of the harbor and excellent facilities. Some guests did report issues with cleanliness, outdated furniture and musty smells in certain rooms. However, the majority of guests had positive experiences with the hotel staff and enjoyed their stays.

Beds
One thing guests at Pullman Cairns International can rest assured about is the comfort of their beds. Although the room sizes and bed configurations may vary, the overall consensus from guests is that the beds are very comfy and comfortable. Some guests mention the high quality of the pillows while others rave about the super comfy beds and pillows. Although a few guests commented that they were given a room with smaller beds than they expected, they were thankful that the beds provided were still very comfortable and of high quality. Despite some negative comments about uncomfortable airbeds and pillows, the positivity outweighs the negativity when it comes to guests' experiences with the beds at Pullman Cairns International.

Cleanliness
If you're looking for a clean and comfortable hotel in Cairns, Pullman Cairns International is a great option. Although some reviewers mentioned a few ants and bugs in their rooms or that the cleaning staff could improve some aspects of their job, most guests were extremely satisfied with the level of cleanliness at the hotel. In fact, some reviewers described the hotel as exceptionally clean or even beautiful. The rooms are spacious, modern and well-presented with attentive staff keeping them tidy. However, some guests did report issues with cockroaches in their bathrooms and dirty glasses and bottles left under the bed. Additionally, the pool area could use some maintenance as some reviewers thought it was in poor condition and not regularly cleaned. Overall, Pullman Cairns International is a very clean and beautiful property that is well worth considering for your stay in Cairns.

Staff
Pullman Cairns International boasts of some of the most amazing staff in the hospitality industry. Majority of the guests had only positive things to say about the friendly and professional nature of the staff. They were praised for their attention to detail, making guests feel special and their exceptional customer service skills. The hotel staff were always willing to go above and beyond to ensure their guests had an enjoyable stay. Notably, the concierge service was described as "awesome" and "fantastic" by multiple reviewers. While a few guests had reported some incidents of slow check-in, lack of staff and communication issues, most guests found the staff to be courteous, attentive and helpful. Elizabeth, the assistant outlets manager, was specifically mentioned as an exceptional staff member by a guest. Overall, the staff at Pullman Cairns International were rated highly by the guests for their friendly, informative and attentive customer service.

Pool
The Pullman Cairns International hotel has a mixed track record with its pool area with some guests saying that it needs maintenance, while others praise its size and comfort. Some guests have found issues with the lack of shade areas and loungers have been noted as being old and saggy. However, a handful of guests have praised the great pool deck/bar and remarkable view from the room. Unfortunately, a few guests have complained about the pool being cold and not clean with leaves being present in the water. Some guests have suggested that the pool needs a makeover and others have noted that the pool bar was not open or lacked service. Despite the mixed reviews of the pool area, the hotel staff have been praised for their friendliness and hospitality.

Family
The Pullman Cairns International hotel is a great choice for families looking for a comfortable stay in Australia. The rooms are spacious and accommodating for families of different sizes. The receptionists, like Junko, are extremely helpful and even go out of their way to invite kids to fun activities like cupcake making by the pool. While some guests had minor issues like not enough towels or missing spoons/milk in their family rooms, the hotel staff is quick to address them. Families with babies appreciate the hotel's efforts to cater to their needs. However, some guests felt that the hotel was not ideal for families due to the lack of supervision of some children and small bed sizes for families of four. The only downside of the hotel is the temperature of the pool, which was too cold for some children. Overall, Pullman Cairns International is a family-friendly hotel where kids can enjoy quality time with their parents.

5 Star
The Pullman Cairns International is an exceptional five-star hotel located in Cairns. The hotel's facilities and services are highly recommended by its guests. The lobby is beautiful and the rooms are spacious, clean and comfortable. The friendly and helpful staff made every guest feel at home. The location, vibe, facilities and service are highly praised. The hotel was recently renovated and has exceeded expectations. Although some guests have mentioned that there were too few staff, it did not affect the overall experience. The hotel's room service team and receptionist Junko were exceptional, the cupcake making event by the pool being an extra highlight. The hotel is highly recommended for everyone visiting Cairns.

Outdoor Pool
Pullman Cairns International boasts of its convenient outdoor pool which is perfect for a refreshing dip after a day of exploring. Guests can enjoy a warm water jacuzzi and lounging by the pool area which many described as lovely. The pool deck/bar is a great place to relax and take in the picturesque view of the surroundings. However, some guests commented on the lack of shaded areas and the pool needing some TLC. The cold and tired-looking pool with slippy broken floor boards may be a downside for some guests. Despite this, the great pool facilities were appreciated by most guests who stayed at the hotel.

Luxury
The Pullman Cairns International is an absolutely stunning hotel, easily one of the most beautiful in all of Cairns. The property has been recently renovated and the result is a luxurious and aesthetically pleasing environment that guests can't help but love. Although it's not quite a five-star hotel, it certainly feels like one once you step inside. The magnificent lobby and entry immediately set the tone for a classy and indulgent stay. While some guests found the breakfast to be of low quality, the overall impression left by the hotel was overwhelmingly positive. Even though the service wasn't always up to the standards that you might expect from an international 5-star hotel, guests still had a fantastic time and absolutley loved their stay at the Pullman Cairns International.


Yes, Pullman Cairns International has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Pullman Cairns International.

No, Pullman Cairns International doesn't allow dogs.

Yes, parking facilities are available at Pullman Cairns International.

Yes, Pullman Cairns International has a gym.
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