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Summary of reviewsFlacalco Hotel & Apartments is highly praised for its prime location in Cala Ratjada. Conveniently positioned near the town center and various beautiful beaches, the hotel offers easy access to shops, restaurants, bars and the bustling harbor, all within walking distance. Despite being close to lively areas, the hotel remains tranquil, providing a peaceful retreat. The proximity to bus stops, markets and parking spots enhances the convenience for guests, who can enjoy scenic walks to the sea promenade and notable beaches like Cala Agulla.
The hotel's breakfast offerings receive positive feedback for their variety and abundance. The breakfast buffet is noted for its range of sweet and savory dishes, including fresh fruit and pastries, all at an affordable price. However, some guests wish for more fruits and vegetables and occasional comments suggest improvements could be made.
Dinner at the hotel receives mixed reviews. While some guests appreciate the pleasant evening atmosphere and the availability of regional specialties, others find the food quality lacking and dinner times too early. Drinks not being included with dinner is an additional inconvenience noted by some. However, the variety of nearby dining options offers guests alternatives.
The rooms at Flacalco Hotel & Apartments are generally spacious and comfortable with many guests praising the large balconies and well-equipped spaces. Although some rooms show signs of aging and could use updates, they are functional and offer good value for the price, especially given the excellent location. However, occasional issues with cleanliness and outdated furniture are noted, but overall, the rooms provide a satisfactory stay.
The cleanliness of the hotel's common areas and certain rooms is appreciated with daily attention from the cleaning staff often highlighted. Nonetheless, there are inconsistencies with some guests reporting cleanliness issues in specific rooms, such as mold and dirty floors. Despite these concerns, the hotel maintains a generally clean facility.
The staff at Flacalco Hotel & Apartments are frequently praised for their friendliness, warmth and professionalism. Key individuals such as Mohammed at the bar, Alex and Alejandro at reception and others are highlighted for their exceptional service. The staff's attentiveness and readiness to help significantly enhance the hotel experience, creating a welcoming atmosphere.
The hotel's free Wi-Fi is reliable in the main areas, though the connection in the apartments can be less consistent and comes at an additional cost. While some guests experience disruptions, others find the internet speeds satisfactory for their needs.
The pool facilities are well-maintained and clean with guests enjoying the relaxing ambiance and well-kept surroundings. The two pools, although small, are not overcrowded and provide a pleasant spot to unwind. The poolside bar service and daily cleaning add to the enjoyable experience.
Flacalco Hotel & Apartments offers a balanced environment with proximity to nightlife for those seeking entertainment while providing a peaceful setting for rest. Some noise from party-oriented guests is occasionally reported but does not significantly detract from the overall positive experience.
Opinions on the beds are mixed with some guests finding them comfortable, while others complain about hard mattresses and noisy frames. Improvements in bed quality could enhance the comfort of the stay.
In summary, Flacalco Hotel & Apartments delivers good value for money as a three-star establishment, meeting the expectations for its category. The excellent location, friendly staff, spacious accommodations and clean facilities contribute to a largely positive stay, despite some areas needing improvement. Show more
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Categories
Luxury Aparthotel
Aparthotel Taking Steps Towards Sustainability
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Outdoor Pool
Accessible Aparthotel
4-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Double or Twin Room with BalconyThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.
One-Bedroom Apartment with BalconyThis air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace, this apartment also provides a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 4 beds.
Guest Reviews
8.0
Very Good
Location
Flacalco Hotel & Apartments enjoys an enviable location in Cala Ratjada, drawing acclaim for its easy access to both the town center and a variety of beautiful beaches. Centrally situated, it allows guests to enjoy quick access to shops, restaurants, bars and the bustling harbor area, all within walking distance. Despite its proximity to lively areas, the hotel is nestled in a quiet street, ensuring a peaceful stay without the typical noise associated with central locations.
The convenience extends to amenities such as bus stops, markets and parking spots, facilitating stress-free travel around the island. Guests appreciate the short, pleasant walks to the sea promenade, scenic coves and notable beaches like Cala Agulla, often through charming routes like shaded forest paths or picturesque streets. The hotel's positioning also offers easy access to nightlife and leisure areas, making it a balanced spot for those wanting to explore the vibrant local scene while retreating to a tranquil abode.
Moreover, the setting provides an excellent base for a variety of beach day-trips and evening outings to the picturesque port, all contributing to a highly relaxed and enjoyable stay. The sentiment is echoed by many who find it an ideal location that balances convenience, tranquility and proximity to key attractions.
Breakfast
Flacalco Hotel & Apartments generally receives positive feedback regarding its breakfast offerings. Guests appreciate the variety and abundance of options, noting that the breakfast buffet is both complete and diverse. Common praise includes the availability of sweet and savory dishes with fresh fruit and pastries frequently highlighted. The breakfast is also described as sufficient and good value for money, particularly given the affordability of €8 per person.
Many reviewers commend the quality and presentation, pointing out that the buffet is continuously replenished and always maintains a high standard of cleanliness. The breakfast periods are generously timed, drawing appreciative comments for the leisurely experience they enable.
However, some guests would like to see more fruits and vegetables and a few mention specific shortcomings such as artificial-tasting juices and cold eggs. There are also occasional mentions of breakfast becoming repetitive over longer stays, although variety is generally praised.
Overall, the breakfast at Flacalco Hotel & Apartments is well-regarded for its diversity, quality and value with minor areas for improvement noted by some guests.
Dinner
Flacalco Hotel & Apartments receives mixed reviews regarding its dinner offerings. Guests generally appreciate the pleasant atmosphere of the evening bar and the availability of lovely cocktails by the pool. Some reviews highlight the dinner's variety with a buffet style that includes regional specialties and is generally delicious and abundant. However, there are recurring criticisms about the quality and freshness of the food.
Visitors note that the dinner selection, although somewhat varied, can lack in both quality and fresh options. The limited choice of vegetables and occasional issues with food being served still frozen are particular points of concern. Many guests feel that the price of dinner does not correspond to the quality and variety available with some mentioning that the €14-15 charge feels overpriced for what is offered.
The hotel’s dinner schedule, ending at 8:30 p.m., also draws some criticism for being too early, particularly for local guests. Additionally, drinks are not included with dinner and must be purchased separately, which some guests find inconvenient.
Positively, the proximity to various supermarkets, shops and a wide range of nearby restaurants offers alternative dining options for guests, which many appreciate. While there is room for improvement in the hotel’s dinner service, including extending dinner times and enhancing meal quality, the overall dining experience is considered average with some memorable highlights.
Rooms
Flacalco Hotel & Apartments boasts a range of accommodations that are generally spacious and comfortable, making it a good value for money. Many guests appreciated the beautiful and roomy spaces with particular praise for the large balconies and terraces which offer pleasant spots to relax. The apartments are well-equipped, featuring essentials like air conditioning, comfortable loungers and kitchenettes with basic necessities. The living areas are complemented by good showers and adequate water flow, making for a comfortable stay.
Though the hotel features an attractive outdoor area and attentive staff, some rooms show signs of aging and could benefit from modern updates. Noise levels in certain rooms and limited cleaning services received criticism, but rooms were generally described as functional and offering plenty of space. Guests also noted that while some furniture seemed outdated, the overall condition of rooms was satisfactory for the price, especially given the hotel’s excellent location in the center of Cala Ratjada, close to various attractions.
The breakfast buffet is well-regarded with a variety of options. However, there were mentions of inconsistencies in room quality—with some rooms not matching online photos, issues with cleanliness and occasional lack of facilities like microwaves or fridges. Despite these drawbacks, the hotel remains a favorable option for travelers looking for spacious, well-located apartments at a reasonable price.
Beds
At Flacalco Hotel & Apartments, opinions on the beds are divided. The establishment offers a variety of bedding options including spacious rooms with rollaway cots, sleeper sofas in the living room and double beds, although some double beds are merely two singles pushed together. Certain guests appreciated the cleanliness of the sheets and found the mattresses comfortable, praising the overall comfort of the bed and room with its air conditioning.
However, a significant number of reviews highlighted issues with the bed quality. Many guests found the mattresses too hard or described them as uncomfortable, leading to discomfort and even back pain. The beds, often noisy and creaky, left some guests discontented with their sleep experience. There were also mentions of low-quality bed linens and noisy frames, including rollaway cots of poor quality.
In summary, while some guests were satisfied with the cleanliness and spaciousness of the rooms, many felt that the beds at Flacalco Hotel & Apartments could be significantly improved for a more comfortable stay.
Cleanliness
Flacalco Hotel & Apartments offers a mixed experience when it comes to cleanliness. While the hotel's common areas and some rooms are described as very clean and well-maintained, there are considerable inconsistencies. Guests appreciate the daily attention from the cleaning staff, who are often praised for their efforts, including regularly changing towels and sheets and maintaining a generally clean facility. The breakfast area and pool are frequently noted as well-kept and clean, contributing to a pleasant stay.
However, there are recurring complaints about shortcomings in room cleanliness. Issues such as mold, outdated and slightly damaged bathrooms, dirty floors and occasional unclean kitchenware surface frequently in reviews. Specific criticisms also point out problems with infrequent or insufficient cleaning, including dusty rooms, dirty common areas and insufficient attention to detail in the bathrooms. Some guests reported encounters with insects and unclean balcony areas.
Despite these concerns, the hotel's prime location close to the beach and city center, combined with clean and cozy apartments and a satisfactory breakfast, ensure a generally positive experience. Nonetheless, potential guests should be prepared for variability in room cleanliness and maintenance.
Staff
At Flacalco Hotel & Apartments, guests frequently praise the warm and welcoming staff who contribute significantly to the positive experiences at the property. From the reception to the housekeeping team, the staff are consistently described as friendly, kind and accommodating. Key figures such as Mohammed at the bar, Alex and Alejandro at reception and José, Nur and Barbara on the front desk have been highlighted for their exceptional service and professionalism.
The staff's attentiveness and readiness to assist with any request leave a lasting impression, ensuring that every guest feels well-cared-for. Many reviews specifically mention the helpfulness and efficiency of the reception team in providing information and locating rooms, as well as the friendliness of the bar and cleaning staff. Whether it's prompt communication, meeting all needs or maintaining a clean and well-kept environment, the dedication and positive attitude of the Flacalco staff stand out.
Overall, the kind and welcoming nature of the staff significantly enhances the hotel's reputation, creating a comfortable and enjoyable atmosphere for its guests.
Wi-Fi
Flacalco Hotel & Apartments boasts a strong and free Wi-Fi connection in its main hotel areas, providing high value for guests looking to stay connected. The internet speeds are generally fast and good, making it reliable enough for activities such as team meetings. However, some guests found the Wi-Fi in the apartments to be less reliable and noted that, unlike the free Wi-Fi in the hotel, it is offered at an additional cost.
Several reviews indicate satisfaction with the overall functionality of the Wi-Fi, though opinions on its consistency vary with some guests reporting frequent disruptions. While the connection worked perfectly for some, others noted a need for significant improvements, such as higher speeds or a complete overhaul. The varying experiences suggest that while the hotel's main areas offer a solid and free internet connection, attention may be needed to enhance the Wi-Fi provision in the apartments.
Pool
The pool facilities at Flacalco Hotel & Apartments receive high marks for cleanliness and ambiance. Guests consistently highlight the beauty and maintenance of the pool areas with many appreciating the well-kept gardens and pleasant surroundings. There are two pools available and although some reviews mention the pools as small, they are deemed refreshing and not overcrowded. The poolside areas are described as relaxing, equipped with free sunbeds and complemented by background music that doesn't disturb guests. The service at the pool bar is frequently praised, adding to the overall enjoyment of the pool experience. For families, there is even a playground integrated within the beautiful pool area. The pools' upkeep, including daily cleaning, is noted by several guests, contributing to a high standard of hygiene and comfort. Despite some remarks about the water being slightly cold or minor issues like broken tiles, the overall sentiment remains positive. The serene atmosphere, coupled with the good bar service and comfortable lounging areas, makes the pools at Flacalco Hotel & Apartments a highlight of guests' stays.
Nightlife
Flacalco Hotel & Apartments is situated in a commendable location that seamlessly balances tranquility with accessibility to vibrant nightlife. Positioned in a quiet area, the hotel offers guests a peaceful environment conducive to rest while still being conveniently close to beautiful beaches, coves and a variety of dining and entertainment options. It’s just a short walk to a lively scene with notable restaurants, bars and clubs just minutes away, making it ideal for those looking to explore nightlife without compromising on a good night's sleep.
The hotel benefits from its proximity to the town's nightlife hotspots, yet it's far enough to ensure that nights are quiet within the hotel premises. Guests can enjoy daytime leisure activities by the pool and wander into town for some evening entertainment, comfortably knowing they can return to a serene base afterward. The village itself, while geared heavily towards German guests, offers a broad range of amenities close by, including shops, the port and various spots for enjoying the Mediterranean outdoors.
However, it should be noted that the presence of party-oriented guests and occasional noise does punctuate the otherwise tranquil setting. Instances of noisy gatherings, drinking games by the pool and music from portable systems indicate a youthful, hostel-like atmosphere at times. Despite these occasional disruptions, Flacalco's advantageous location and the surrounding area's array of leisure options continue to attract visitors seeking a balanced vacation experience.
3 Star
Flacalco Hotel & Apartments offers good value for money, especially for its three-star rating. Most guests felt that the facilities and services provided were reasonable, noting that the hotel successfully meets the expectations for its category. Despite some opinions that the hotel rating isn't fully reflected, others praised the breakfast buffet, suggesting that many four-star hotels would envy it. The apartments and rooms were generally described as nice and on the premium side. However, a few reviews mentioned irregular room service check for cleanliness and a lack of variety in the breakfast options. Overall, the consensus is that the hotel offers a satisfactory experience that aligns well with its three-star standing.
Outdoor Pool
The outdoor pool area at Flacalco Hotel & Apartments has been widely praised for its spacious and inviting environment. Guests consistently highlighted the ample room available around the pool, making it an excellent spot for relaxation. The hotel boasts not just one, but two pools, both of which are modern, well-maintained and very clean, ensuring a pleasant experience for all visitors. Many reviews mentioned the pools being cleaned every morning, contributing to their pristine condition. The surrounding area is described as nice and suitable for children, making it a family-friendly option. Additionally, the pools are accessible for extended hours, providing flexibility and convenience for guests. Overall, the outdoor pool spaces at Flacalco Hotel & Apartments are a standout feature, offering a great setting for both relaxation and enjoyment.
Yes, Flacalco Hotel & Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Flacalco Hotel & Apartments.
No, Flacalco Hotel & Apartments doesn't allow dogs.
No, parking facilities aren't available at Flacalco Hotel & Apartments.
No, Flacalco Hotel & Apartments doesn't have a gym.