Caldas Novas, Rua Francisca Alla Cunha, Qd. 3 - Lt. 7-17.737165,-48.626863(Show on Map)
8.6
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 29 Jun - Tue, 30 Jun29 Jun - 30 Jun
1 Room2 Guests
Info
Summary of reviews
Acqua Bella Thermas Hotel consistently impresses guests with its vibrant and central location in Caldas, providing easy access to the city's attractions and conveniences. Visitors commend its proximity to shops, restaurants, and tourist spots, making it an ideal starting point for exploring and a family-friendly choice. The breakfast at Acqua Bella Thermas Hotel stands out for its delightful, quality offerings, featuring a variety of fruits, cold cuts, breads, cakes, and coffee, ensuring a memorable start to the day despite some repetitive menu items and limited space.
The hotel dining experience receives praise for its appealing food and excellent meals, particularly for lunch and dinner options, enhanced by good service and attractive pricing. Despite minor concerns about limited variety and occasionally cold dishes, the overall impression is positive. The spacious and comfortable rooms, equipped with balconies, are consistently well-organized and clean, though some noise issues and the need for improved bathroom facilities are noted.
Impeccable cleanliness throughout the property, including the immaculately maintained pools, significantly enhances guest satisfaction, supported by professional and attentive staff who contribute to the hospitable atmosphere. Acqua Bella Thermas Hotel's staff are frequently recognized for their cordiality and efficient service, ensuring guests feel well cared for during their stays.
The delightful pool experience, featuring clean, warm, and well-maintained pools for all ages, alongside a comprehensive water park, adds to the hotel's appeal despite occasional overcrowding. While the parking facility poses challenges due to limited space, impacting convenience and security, families appreciate the child-friendly amenities and cozy environment, enhancing the family-centric experience.
Beds at the hotel generally provide comfort with fresh sheets and spring mattresses, though some guests find certain beds less satisfactory due to double bed setups or mattress quality. Overall, Acqua Bella Thermas Hotel maintains a strong reputation as a clean and organized lodging, ideal for families and tourists alike, with room for minor improvements in specific areas.
Categories
Spa
This family-friendly hotel has seven outdoor swimming pools and a full-service spa. Guests can enjoy free access to a water park, along with other amenities such as a restaurant and poolside bars.
Family
This family-friendly hotel features seven outdoor swimming pools, a full-service spa, and free water park access. It offers a variety of amenities, including a restaurant, poolside bars, and complimentary Wi-Fi.
Pool
This hotel includes hot springs, offering a relaxing and therapeutic experience for guests. It provides a comfortable stay with essential amenities.
Heated Pool
Children's Pool
Outdoor Pool
Business
The hotel provides a structure for meetings or events and offers 1,076 sq. ft. of meeting space. It is located close to the city's commercial area.
Cheap
Combines affordability with access to thermal waters, a key attraction in Caldas Novas. Provides a balance of cost and leisure, appealing to budget-conscious travelers seeking thermal experiences.
Accessible
Acqua Bella Thermas Hotel is listed as having a lift.
3 Star
This hotel offers an outdoor pool, a water park, and a bar. It also has breakfast, a hot tub, and a spa and wellness center. These amenities provide a balanced mix of relaxation and entertainment.
Outdoor Pool
This hotel offers a significant outdoor pool experience with 7 outdoor swimming pools and a complimentary water park. It also features 2 poolside bars for convenience.
Children's Pool
This family-friendly hotel features seven outdoor swimming pools and free water park access. A children's pool is available, along with a full-service spa, offering a blend of relaxation and entertainment for all ages.
Heated Pool
Acqua Bella Thermas Hotel features a water park area with a total of 7 pools, of which 6 contain thermal water, along with a hot tub for guest relaxation.
Parking
Room Types
Standard Family RoomBoasting a balcony, this air-conditioned room features a cable TV, minibar and private bathroom with a hot shower. Room service is available 24 hours a day.
Please specify before arrival if you prefer 1 double or 2 single beds.
Guest Reviews
8.6
Very Good
Review Summaries
Location
Situated in the vibrant heart of Caldas, Acqua Bella Thermas Hotel offers guests a remarkable location with easy access to all the city's attractions. Its proximity to the bustling center means that visitors can enjoy shops, restaurants, and key tourist spots all within walking distance, eliminating the need for a car. The hotel's central placement makes it an ideal starting point for exploring Caldas, whether visiting the nearby Luar Market or simply soaking in the lively atmosphere. The recreational areas are inviting, adding to the appeal of this well-organized and pristine lodging. Family-friendly and with a breakfast that has a wide array of options, Acqua Bella Thermas Hotel ensures a comfortable and convenient stay in a superb location.
Breakfast
Acqua Bella Thermas Hotel leaves a strong impression with its breakfast offerings, which consistently delight guests with their quality and variety. Many reviews describe the breakfast as great, excellent, and very well served, emphasizing both the freshness and abundance of choices available. Guests appreciate the selection, which includes fruits, cold cuts, breads, cakes, and warm coffee, catering to diverse preferences. The coffee is particularly highlighted as very good.
While the breakfast offers a lot to enjoy, there are mentions of limitations in variety, with some guests noting a repetitive menu and a desire for healthier options. The space allocated for breakfast is considered small for the number of guests, yet the overall experience remains positive. Despite minor shortcomings, such as occasional industrialized food and a lack of whole grain bread, the breakfast at Acqua Bella Thermas Hotel stands out as a fantastic experience for many, contributing to a memorable stay with its hearty offerings and convenient location.
Dinner
The Acqua Bella Thermas Hotel offers a dining experience with several highlights noted by guests. Many praise the appealing food and excellent meals, with lunch and dinner often described as very good and attractively priced. The restaurant's service receives compliments, with some guests enjoying delicious lunches and the great service provided. Despite these positives, some guests mention a limited food variety for dinner, noting repetition and occasionally cold food. However, the overall impression is one of satisfaction, with the hotel's restaurant often acknowledged for serving good quality food.
Rooms
The Acqua Bella Thermas Hotel offers rooms that are predominantly spacious and comfortable, with many guests appreciating the additional feature of balconies equipped with drying racks for convenience. Cleanliness and organization are consistently highlighted, ensuring a pleasant and tidy environment for visitors. Many find the rooms to be of good size, with comfortable bedding that enhances the overall stay.
Although some bathrooms might not boast luxurious amenities, they are deemed satisfactory for guests' needs. Rooms are generally simple, yet they maintain a level of comfort that suits most travelers. The presence of noise in some areas, particularly from rooms located near machinery or facing the pools, can be a downside. Additionally, improvements in certain aspects, like bathroom facilities or addressing noise issues, could enhance the guest experience further.
Overall, the rooms at Acqua Bella Thermas Hotel provide a clean, comfortable, and spacious retreat, aligned well with individuals seeking simplicity accompanied by comfort.
Beds
The Acqua Bella Thermas Hotel receives mixed reviews when it comes to the comfort of its beds. Many guests appreciate the beds for being comfortable, with several praising the large size and fresh-smelling sheets. The presence of spring mattresses also adds to the comfort level for some, contributing to a restful night's sleep. However, there are mentions of certain beds being less comfortable, notably in cases where double beds consist of two single beds, or when mattress quality is questioned. Despite these criticisms, the overall sentiment leans towards a positive experience in terms of bed comfort, enhancing the hotel's reputation as a clean and organized place to stay. Nonetheless, minor issues such as worn-out beds and occasional discomfort from the mattresses are acknowledged, suggesting room for improvement in certain areas.
Cleanliness
At Acqua Bella Thermas Hotel, guests have consistently praised the remarkable cleanliness throughout the property. The hotel environment is described as very clean and well-organized, with particular emphasis on the immaculate pools that are frequently and meticulously maintained. Despite some isolated comments about room cleaning being superficial or not up to par, many reviews highlight the great cleaning service and the very clean rooms. Hotel staff are commonly noted for being professional and attentive, contributing to the overall exceptional cleanliness and hospitality experience. While there might be occasional feedback about staff friendliness or cleaning prioritization, the general consensus mirrors a commitment to maintaining high standards of cleanliness, ensuring that the hotel provides a well-kept and inviting atmosphere for guests.
Staff
Visitors to the Acqua Bella Thermas Hotel consistently highlight the exceptional nature of the staff as a standout feature of their stay. Guests frequently praise the staff for their cordiality and efficient service, often describing them as attentive and friendly. The reception team receives particular recognition for its attentive and welcoming approach, ensuring guests feel well cared for from the moment they arrive. Words like "helpful," "polite," and "courteous" appear consistently in reviews, underscoring the team’s dedication to customer satisfaction.
Employees are commended for their professionalism and the genuine warmth they bring to their interactions. Guests appreciate the initiative shown by staff members, who appear eager to assist with a smile. This attention to detail and service appears to contribute significantly to a peaceful and well-handled experience during stays. Highlights in service agility and the team's concerted effort to ensure guest comfort further enhance the overall atmosphere and satisfaction. Specific mentions, such as the receptionist “Daniel” being notably professional and cordial, further cement the hotel's reputation for remarkable staff service.
Pool
The Acqua Bella Thermas Hotel offers a delightful pool experience that has garnered positive attention from guests. The standout features are the warm, clean, and well-maintained pools that cater to both adults and children, providing a variety of options that suit all preferences. The water park adds to the appeal, offering an excellent and comprehensive pool infrastructure that meets guests' expectations. Visitors appreciate the consistent maintenance and attention to detail, ensuring that the pools remain in optimal condition. Although there are occasional reports of overcrowding, the overall pool experience is one of enjoyment and relaxation, making it a well-regarded feature of the hotel.
Parking
Acqua Bella Thermas Hotel offers a variety of amenities, but the parking situation presents some challenges. The parking lot is notably small, making it a tight squeeze for vehicles, and guests often find themselves leaving cars exposed to the elements or having to park on the street due to limited spaces. While finding a spot is possible, it may require a bit of luck, as the hotel's capacity often exceeds what the parking area can accommodate. Some visitors appreciated that parking was decent, though improvement is necessary to meet the demands of the hotel's size and guest count. Overall, while the presence of a parking facility is beneficial, its constraints can be a concern for those looking for a convenient and secure parking solution.
Family
Acqua Bella Thermas Hotel offers a welcoming and relaxing environment, particularly appealing to families with children. The hotel is well-regarded for its child-friendly amenities and comfortable, cozy atmosphere. Guests traveling with children find the hotel particularly convenient, noting the availability of a kitchenette equipped with a microwave for heating baby bottles. The proximity to the pool area is another perk that enhances the family experience. The hotel shares an extensive leisure complex with another establishment, providing ample activities for children, though some guests suggest the addition of more water slides. Overall, the hotel's family-centric focus and good structure for accommodating babies and children contribute to a positive family-friendly experience.
FAQ
Yes, Acqua Bella Thermas Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Acqua Bella Thermas Hotel.
No, Acqua Bella Thermas Hotel doesn't allow dogs.
Yes, parking facilities are available at Acqua Bella Thermas Hotel.
