Caldas Novas, Av. Santo Amaro n°1.600-17.730635,-48.625333(Show on Map)
9.0
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 27 Jun - Sun, 28 Jun27 Jun - 28 Jun
1 Room2 Guests
Info
Summary of reviews
Império Romano Thermas - BVTUR is frequently praised for its prime location, providing easy access to key attractions like Parque DiRoma while maintaining a peaceful environment. The nearby amenities, good parking facilities and accessible routes make it convenient for travelers. Guests appreciate the clean, family-friendly atmosphere and robust structure, though some find it slightly far from downtown.
The hotel's breakfast is highly acclaimed for its variety, quality and organization. Guests enjoy the delicious offerings, especially items like tapioca and cheese bread, despite minor issues with vegan options and some breakfast items. Dinner services, particularly lunch, are also applauded for their taste and quality, although the absence of dinner options and the high cost of lunch are points of critique.
Rooms at Império Romano Thermas - BVTUR are noted for their spaciousness, cleanliness and comfort, featuring well-maintained amenities and bright, airy spaces. However, minor maintenance issues and the need for some renovations are mentioned by guests. Cleanliness extends to pool areas, garnering significant praise for their upkeep and inviting conditions.
The dedicated and friendly staff consistently enhance the guest experience with their attentiveness and professional service. However, the free Wi-Fi service is a common complaint due to its weak and unreliable performance.
The hotel offers a variety of well-maintained pools, including children's and heated options, which are overwhelmingly appreciated by guests. The outdoor pool area is also noted for its cleanliness and comfortable environment, contributing to the overall positive feedback for Império Romano Thermas - BVTUR.
In summary, Império Romano Thermas - BVTUR stands out for its advantageous location, excellent breakfast, comfortable rooms and outstanding pool facilities. The dedicated staff and family-friendly atmosphere further enhance its appeal, making it a favored choice for travelers despite minor inconveniences related to internet connectivity and room maintenance.
Categories
Outdoor Pool
This hotel offers multiple geothermal outdoor pools, including one with a water slide, and a swim-up bar.
Children's Pool
Recognized as a top family hotel, it provides a kids' space, an outdoor pool, and a playground, offering areas for children to enjoy water and other activities.
Indoor Pool
Império Romano Thermas features thermal pools, some of which are accessible 24 hours a day. In the Caldas Novas region, 24-hour thermal pools often include covered or indoor options.
Heated Pool
This hotel provides a heated pool and a thermal water park with pools ranging from 30 to 42 degrees, waterslides, showers, a wet bar, whirlpool, and jacuzzi.
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
Parking
Small
4 Star
Room Types
Standard RoomThe triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. Featuring a patio, this triple room also offers a wardrobe and a flat-screen TV. The unit has 3 beds.
Guest Reviews
9.0
Excellent
Review Summaries
Location
Império Romano Thermas - BVTUR benefits from a prime location that is continuously praised by guests. Visitors consistently comment on its great, perfect and excellent positioning, describing it as well-located and ideal for easy access to key attractions like Parque DiRoma. The tranquility of the area, despite its proximity to the city center, is highlighted, making it a suitable option for those seeking peace without sacrificing convenience.
The hotel offers picturesque views and is near essential amenities such as markets, restaurants and even a Japanese garden. Guests appreciate the good parking facilities and the simple access routes, making it an accessible option for those arriving by car. Additionally, the property is highly regarded for its clean and pleasant environment, family-friendly atmosphere and robust structure.
While some reviews note that it is a bit far from downtown to walk, especially for those without a vehicle, the hotel compensates for this with its overall exceptional location and ease of access. The service, cleanliness and above-average gym facilities further enhance the guest experience. In summary, Império Romano Thermas - BVTUR’s strategic location, coupled with its amenities and peaceful surroundings, makes it a favorable choice for travelers.
Breakfast
The breakfast at Império Romano Thermas - BVTUR has garnered positive acclaim from guests, reflecting its high quality and variety. Many reviews highlight the breakfast as excellent, delicious and wonderful, praising its extensive options and well-organized presentation. Guests frequently mention the plentiful and varied selections, describing the breakfast as hearty and abundant with items like tapioca and cheese bread receiving special mentions. The breakfast's quality and the attentive service from staff contribute to an overall positive dining experience. Though a few reviews note limitations in vegan options and occasional issues with certain items like machine-made coffee and cold bread, the overwhelming consensus is that the breakfast is a standout feature of the hotel.
Dinner
Império Romano Thermas - BVTUR offers guests a commendable dining experience, particularly praised for its lunch options. Multiple reviews highlight the high quality and prompt service of the food, remarking that it is very good and tasty. The breakfast and lunch at the hotel are often described as delicious with particular acclaim for the cheese pancakes which come with multiple options. Additionally, the coffee served is notably strong, catering to those who appreciate a robust brew.
However, there are areas of concern mentioned by guests. The cost of lunch is frequently criticized for being steep with some pointing out that nearby restaurants offer more affordable options. Guests also expressed disappointment over the absence of a dinner service, noting the inconvenience this poses, particularly as there are no food or drink options available after 10 pm, except for water.
While the food is generally lauded and the portions are described as good value, the dining area itself is noted to be quite compact. There's also feedback suggesting the addition of variety, such as evening soup options, to enhance the dining experience. Despite these drawbacks, the positive reviews regarding food quality and prompt service make dining at Império Romano Thermas a generally pleasant experience for many guests.
Rooms
'Império Romano Thermas - BVTUR' offers an array of room attributes that cater to guests’ comfort and space needs. Many reviews highlight the spaciousness and cleanliness of the rooms with particular praise for well-maintained and up-to-date accommodations. Comfortable beds, clean and fresh linens and large rooms with ample space are frequently noted, ensuring a restful stay.
The hotel seems to excel in providing bright rooms with good air conditioning, daily cleaning and essential amenities, creating an attractive and cozy atmosphere for families and individuals alike. Guests appreciated the large and well-organized rooms, often mentioning how these spaces exceeded their expectations in terms of size and comfort. The presence of a balcony in some rooms added to the overall positive experience, providing a nice outdoor space.
However, there are a few areas for improvement. Some guests noted issues with room maintenance, such as stained bathrooms, peeling walls and old furniture. Specific practical concerns included the lack of outlets near the bed, insufficient hooks for hanging wet clothes and minor plumbing issues. The need for a bit of renovation was mentioned to enhance the overall appeal and functionality of the rooms.
Despite these occasional drawbacks, many guests found the accommodations very comfortable with effective cleanliness and good service. The attractive and spacious rooms, combined with convenient amenities, make 'Império Romano Thermas - BVTUR' a commendable choice for those seeking a roomy and comfortable stay.
Beds
Império Romano Thermas - BVTUR receives mixed but largely positive feedback regarding its beds. Guests frequently mention the comfort with many highlighting that the beds are very good and of high quality. Comfortable beds are a recurring theme and visitors appreciate the soft and firm pillows provided. However, some comments indicate variability, noting that some single beds are uncomfortable and a few double beds have worn-out mattresses. Cleanliness is generally praised with sheets and towels being described as clean and fresh. There are reports of bed linens not being changed frequently, which could be a concern for some. Overall, many guests find the beds at Império Romano Thermas very comfortable, contributing positively to their stay.
Cleanliness
Império Romano Thermas - BVTUR receives high praise for its cleanliness, particularly regarding its pools and general facilities. Guests frequently highlight the consistently clean and well-maintained swimming pools, finding them inviting and spotless. The overall environment of the hotel is noted as very clean, tidy and organized with impeccable cleanliness extending to the rooms and common areas. Bed linens and housekeeping services are also recognized for their excellence.
However, while the positive aspects dominate, some reviews point out areas for improvement. A few guests noted issues such as poorly maintained rooms, the need for mold removal and bathrooms that were not thoroughly cleaned. Despite occasional maintenance concerns and some isolated cleanliness issues in specific rooms, the general sentiment is overwhelmingly positive.
The cleanliness and upkeep of the pools are standout features, contributing significantly to the excellent overall experience. Combined with good service and a tidy environment, Império Romano Thermas - BVTUR generally meets guests' expectations for a clean and orderly stay.
Staff
At Império Romano Thermas - BVTUR, the staff consistently earns high marks for their exemplary service and genuine care for guests. Descriptions of the team highlight their friendliness, politeness and unwavering willingness to help, creating a welcoming atmosphere from reception to housekeeping. The staff's high level of education and training shines through in their interactions, providing prompt and respectful service that guests sincerely appreciate.
Guests commend the employees for being incredibly attentive and supportive, always ready to assist with any need. From the moment of arrival to departure, the hotel maintains a high standard of customer care, ensuring a pleasant and comfortable stay.
Service quality is often described as excellent, reflecting the team's commitment to making guests' experiences enjoyable. Additionally, the polite and considerate demeanor of the staff effectively contributes to the hotel's reputation for providing a warm and hospitable environment.
Wi-Fi
The guest reviews of Império Romano Thermas - BVTUR highlight consistent issues with the hotel's Wi-Fi. Many guests found the internet signal to be weak, slow and unreliable, often facing trouble with connectivity throughout their stay. Remarks point to the Wi-Fi sometimes not working at all, dropping connections frequently and being nearly unusable in the rooms. Although the hotel claims to offer Wi-Fi, several reviews suggest the service is largely ineffective and this has been a frequent source of frustration for visitors seeking reliable internet access during their stay.
Pool
Império Romano Thermas - BVTUR offers an array of swimming pools that consistently receive high marks for cleanliness and maintenance. Guests frequently praise the pristine condition of the pools with many noting they are super clean, always warm and provide a pleasant swimming experience. The pool area includes numerous options, ensuring there is something for everyone and features such as heated pools and a wet bar add to the overall enjoyment.
Families appreciate the accessible pools and the serene atmosphere in the mornings, while the 24-hour availability of the pools is a standout feature. The pools maintain a comfortable temperature, contributing to a relaxing and delightful bathing experience. Despite some mentions of occasional lapses in cleanliness and maintenance issues with pool features, the overall sentiment about the pools remains positive, making them a significant highlight of the hotel.
Parking
Império Romano Thermas - BVTUR offers its guests free parking, which is a notable convenience. The facility provides ample parking spaces and includes specific spots for disabled guests. While the parking area is secure and generally easy to navigate, it can be challenging for larger vehicles to maneuver due to the tight space and limited spots. Some guests have observed that the spaces are quite close together, leading to cars occasionally encroaching on adjacent spaces. Despite these minor inconveniences, the parking facilities are generally well-received.
Children's Pool
The children's pool at Império Romano Thermas - BVTUR generally receives positive feedback for being clean and maintaining a good water temperature. Guests appreciate the several pool options available and find the hotel particularly suitable for kids. The children's pools are described as lively and great for young visitors. However, some guests mentioned that the children's pool was not functional during their stay and the fountain feature was not activated at any time. There were also suggestions to add more options to the children's aquatic area to enhance their experience.
Heated Pool
The heated pools at Império Romano Thermas - BVTUR are a major attraction, frequently praised for their cleanliness and good water temperature. Guests found the pools very warm with some describing the temperature as perfect. The hotel also features a heated hydromassage pool, adding to the relaxing experience. However, it's worth noting that there have been instances when the heated pool was lukewarm or even closed due to renovations. Overall, the well-maintained and clean heated pools are a standout feature, contributing to a pleasant stay.
Outdoor Pool
The outdoor pool area at Império Romano Thermas - BVTUR is highly praised for its cleanliness and ample space, ensuring guests can enjoy a refreshing experience without feeling crowded. The pools are well-maintained and consistently clean, contributing to a pleasant environment. The availability of heated pools adds to the comfort, making them enjoyable throughout different times of the day. Although there were minor mentions of occasional dirtiness near specific areas, the overall impression is overwhelmingly positive. The large and numerous pools offer a wonderful space for relaxation and leisure, highlighting the excellent upkeep and inviting atmosphere of the facility.
FAQ
Yes, Império Romano Thermas - BVTUR has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Império Romano Thermas - BVTUR.
No, Império Romano Thermas - BVTUR doesn't allow dogs.
Yes, parking facilities are available at Império Romano Thermas - BVTUR.
No, Império Romano Thermas - BVTUR doesn't have a gym.
