Grupotel Gran Vista & Spa
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Summary of reviewsGrupotel Gran Vista & Spa in Can Picafort is celebrated for its prime location near a beautiful sandy beach and various local amenities, including shops, restaurants and public transport options. The peaceful garden and swimming pools offer a serene retreat amid vibrant surroundings, making it a convenient and comfortable choice for families and travelers.
The breakfast at the hotel receives widespread acclaim for its extensive and varied buffet, catering to numerous dietary preferences with high-quality offerings. Guests highlight the ample selection and the generous nature of the breakfast, marking it as a standout aspect of their stay. Dinner also receives positive remarks, particularly for its themed nights and vegetarian options, though some guests note room for improvement in terms of cleanliness and variety.
Rooms at Grupotel Gran Vista & Spa are generally described as spacious and modern, especially the apartments, which feature large terraces and pleasing views. However, some guests mention issues such as out-of-date furnishings, noise and occasional maintenance problems. Despite these concerns, the hotel's overall facility maintenance and the appeal of the spa, pools and garden areas contribute positively to the guest experience.
Cleanliness is largely commendable with many guests noting the immaculate condition of both rooms and communal areas. However, there are occasional reports of inconsistent cleanliness and dated towels. The friendly and professional staff consistently earn high praise for their helpfulness, politeness and multilingual capabilities, contributing significantly to a welcoming atmosphere.
Free WiFi is available but experiences mixed reviews due to inconsistent connectivity, particularly outside the main building. The spa facilities are highlighted as a major feature of the hotel, offering a relaxing and well-maintained environment with a variety of amenities. However, maintenance issues and occasional overcrowding are noted, suggesting room for improvement.
The gym is well-equipped and clean, though some equipment needs updating and the absence of air conditioning is mentioned. The pool facilities are a highlight, offering ample space and variety, including heated and kid-friendly options, although some amenities could benefit from maintenance.
The hotel’s proximity to a stunning, family-friendly beach adds to its appeal, providing a perfect setting for a relaxing vacation with convenient access to nearby attractions and spectacular ocean views.
Overall, Grupotel Gran Vista & Spa stands out for its excellent location, comprehensive amenities, attentive staff and variety of dining options, making it a highly recommended destination for a pleasant holiday experience.
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The breakfast at the hotel receives widespread acclaim for its extensive and varied buffet, catering to numerous dietary preferences with high-quality offerings. Guests highlight the ample selection and the generous nature of the breakfast, marking it as a standout aspect of their stay. Dinner also receives positive remarks, particularly for its themed nights and vegetarian options, though some guests note room for improvement in terms of cleanliness and variety.
Rooms at Grupotel Gran Vista & Spa are generally described as spacious and modern, especially the apartments, which feature large terraces and pleasing views. However, some guests mention issues such as out-of-date furnishings, noise and occasional maintenance problems. Despite these concerns, the hotel's overall facility maintenance and the appeal of the spa, pools and garden areas contribute positively to the guest experience.
Cleanliness is largely commendable with many guests noting the immaculate condition of both rooms and communal areas. However, there are occasional reports of inconsistent cleanliness and dated towels. The friendly and professional staff consistently earn high praise for their helpfulness, politeness and multilingual capabilities, contributing significantly to a welcoming atmosphere.
Free WiFi is available but experiences mixed reviews due to inconsistent connectivity, particularly outside the main building. The spa facilities are highlighted as a major feature of the hotel, offering a relaxing and well-maintained environment with a variety of amenities. However, maintenance issues and occasional overcrowding are noted, suggesting room for improvement.
The gym is well-equipped and clean, though some equipment needs updating and the absence of air conditioning is mentioned. The pool facilities are a highlight, offering ample space and variety, including heated and kid-friendly options, although some amenities could benefit from maintenance.
The hotel’s proximity to a stunning, family-friendly beach adds to its appeal, providing a perfect setting for a relaxing vacation with convenient access to nearby attractions and spectacular ocean views.
Overall, Grupotel Gran Vista & Spa stands out for its excellent location, comprehensive amenities, attentive staff and variety of dining options, making it a highly recommended destination for a pleasant holiday experience.
Aparthotel with Tennis Courts
At Grupotel Gran Vista & Spa guests have access to excellent artificial turf tennis courts and can stay fit and rejuvenate their body while enjoying their holidays.
Aparthotel with EV Charging Stations
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Spa
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Pool Lap Lanes Outdoor Pool
Aparthotel with Parking
EV charging stations
Cheap Aparthotel
Accessible Aparthotel
Aparthotel with Gym
Aparthotel for Yoga
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Pool Lap Lanes
Aparthotel with Children's Pool
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
Guest Reviews
Grupotel Gran Vista & Spa boasts an excellent location in Can Picafort, making it a convenient choice for holidaymakers. Situated just a short stroll from a beautiful sandy beach and surrounded by a variety of shops, restaurants and supermarkets, the hotel's setting is perfect for both relaxation and exploration. Guests appreciate the proximity to the promenade, public transport options and the city center, all within walking distance. Free parking is an added convenience for those traveling by car. The peaceful garden and swimming pools provide a serene environment amidst the bustling surroundings. While the area may feel a bit urban and characterless for some, the hotel's amenities, friendly staff and clean, spacious rooms make it a favorable destination for families and travelers seeking both comfort and accessibility.
The breakfast offerings at Grupotel Gran Vista & Spa consistently receive high praise from guests. Descriptions emphasize an extensive, varied buffet with an abundant selection of high-quality and delicious food. Many reviews highlight the wide range of options available, accommodating dietary restrictions and preferences. The breakfast features an array of sweet and savory choices, ensuring that there is something for everyone.
Guests particularly appreciate the generous and hearty nature of the breakfast buffet, mentioning its completeness and the plethora of choices. The overall diversity and quality of the breakfast make it stand out with guests often noting it as one of their favorite aspects of their stay.
Despite the overwhelmingly positive feedback, some guests pointed out areas for improvement. A few mentioned the poor quality of the coffee and the absence of freshly squeezed juices. A handful of reviews also critiqued the repetitiveness of certain items over longer stays and the use of reheated canned foods.
Overall, the breakfast at Grupotel Gran Vista & Spa receives high marks for its variety, quality and the ability to cater to different tastes and needs, making it a memorable part of the guest experience.
At Grupotel Gran Vista & Spa, the dinner experience garners mixed reactions from guests. On the positive side, many appreciate the wide selection and high quality of both breakfast and dinner buffets with specific praise for themed dinners, delicious meals and varied, fresh, regional and international dishes. The daily changing menu, live-cooking stations and good options for vegetarians contribute to a generally positive dining experience. Many guests found the dinner buffet excellent, hearty and delicious with good value for money.
However, some concerns were raised about the cleanliness of plates and the availability of diverse and high-quality food options. Numerous reviews mentioned that the variety and quality of food, particularly at dinner, have declined over time. Complaints also include repetitive menus, lukewarm dishes and a lack of options for vegans and children. Moreover, the dinner schedule, which ends at 9 pm, seems to be poorly timed for some guests, especially Spanish tourists who might prefer later dining.
Despite these issues, positive notes about the food, staff and cleanliness frequently emerge, highlighting that, for many, the dining experience at Grupotel Gran Vista & Spa remains enjoyable.
Grupotel Gran Vista & Spa offers a diverse range of rooms that receive mixed reviews, although many guests praise the spaciousness and modern decor of certain accommodations. Apartments within the hotel are frequently highlighted for being roomy, well-equipped and boasting large terraces with pleasant views, especially those facing the sea or garden areas.
Most guests find the rooms clean with daily housekeeping ensuring that cleanliness standards are generally upheld. However, there are consistent mentions of initial cleanliness issues upon arrival and lapses in daily cleaning routines. Some rooms and their furnishings are noted to be outdated with complaints about old, uncomfortable beds, worn-out materials and minor maintenance issues such as broken fixtures and poor air conditioning performance. Noise is a recurring concern due to insufficient soundproofing, leading to frequent disturbances from adjacent rooms or external noise.
While the size of the rooms accommodates couples and families well, the rooms intended for three guests tend to be cramped, drawing some dissatisfaction. Bathrooms vary in size and functionality with a few guests experiencing minor plumbing issues. Despite these setbacks, rooms with modern finishes are commended for their aesthetic appeal and comfort.
The overall property is well-maintained with vast facilities and the hotel's spa, pools and garden areas receive acclaim. Consequently, Grupotel Gran Vista & Spa stands out for its spacious and modern accommodations, although greater consistency in maintenance, soundproofing and housekeeping would enhance guest satisfaction.
Guest reviews of Grupotel Gran Vista & Spa reveal a mixed experience regarding the beds. Many guests found the beds to be very comfortable and clean, contributing positively to their stay. However, a significant number of reviews noted issues with bed comfort and arrangements. The most common complaints mentioned uncomfortable or very hard mattresses and beds that frequently slide apart due to having wheels or being made up of two single beds pushed together.
Other reviews highlighted the small size of the beds and the lack of double bed options, which some guests found disappointing for a hotel of this standard. The existence of hard, seemingly old mattresses and inadequate pillows also detracted from the overall sleeping experience for some visitors. Despite these concerns, there were still several reviews praising the comfort of the beds, though it’s clear that consistency in comfort could be improved.
Grupotel Gran Vista & Spa generally receives high praise for its cleanliness with numerous guests highlighting the spotless condition of both the rooms and common areas. The hotel's facilities, such as the pool area and gardens, are noted for being well-maintained and immaculate. Many guests appreciate the modern and comfortable rooms, which are frequently described as clean and well-kept.
However, there are some reports of inconsistent cleanliness with specific issues like dirty floors, stained curtains and remnants of hair in bathrooms being mentioned. Some guests noted a need for better attention to details in areas like under beds, sofas and terraces. Additionally, there are mentions of the towels being old and not always fully replaced.
Overall, the hotel is described as very clean and tidy with friendly and helpful staff contributing to the pleasant atmosphere. Despite a few isolated cleanliness issues, the majority of guests seem satisfied with the hygiene and maintenance of the hotel’s facilities and rooms.
Grupotel Gran Vista & Spa is celebrated for its attentive and friendly staff, who receive high praise for their politeness and professionalism. Numerous guests highlight the cheerful and accommodating nature of the staff, describing them as always smiling and helpful. The hotel is particularly noted for the exceptional service provided by the restaurant and bar staff, who are often mentioned for their kindness and efficiency.
The multilingual capabilities of the staff add to the positive experience with many employees fluent in multiple languages, enhancing communication and support for international guests. The hotel's various facilities, including the spa and numerous swimming pools, are managed competently, contributing to a pleasant and enjoyable stay for visitors.
While the majority of the feedback is positive, a few reviews point out occasional lapses in service quality, especially from certain reception and grill staff who were described as less friendly or professional. However, these instances appear to be exceptions rather than the norm. Overall, the well-trained staff's commitment to excellent service and their genuine friendliness leave a lasting impression on guests, making Grupotel Gran Vista & Spa a highly recommended destination for visitors seeking a welcoming and vibrant holiday experience.
Grupotel Gran Vista & Spa offers free WiFi, which guests find quite convenient; however, the quality and reliability of the connection vary significantly. While some guests appreciate the availability of good WiFi on site, many reviews highlight issues with weak or poor signals, particularly in rooms and outdoor areas. The WiFi appears to be inconsistent, often becoming unreliable and sometimes non-existent, especially outside the main building and in public areas. Guests have reported that the WiFi only works well in specific parts of the room, on balconies or primarily in the lobby. The internet connection frequently drops or fails to connect altogether, impacting a seamless online experience. This aspect of the hotel's amenities could benefit from improvement to meet guest expectations better.
The spa facilities at Grupotel Gran Vista & Spa receive a blend of feedback, majorly tilting towards positive. Guests frequently describe the spa area as beautiful, well-maintained and very relaxing. It's highlighted as one of the top features of the hotel with a wide variety of amenities including saunas, hammams, jacuzzis and multiple pools, both indoor and outdoor. The spa is seen as a great added bonus to the hotel's offerings, particularly during bad weather or for extended relaxation.
Despite the overwhelmingly positive reviews, some issues do arise. Many guests noted that various features, such as spa jets and showers, were often non-functional or broken. Complaints about the cold water temperature and the spa being somewhat dated were also recurrent. The spa tends to get crowded at times with some guests suggesting better crowd management through reservations would improve the experience.
On the plus side, the spa staff is regularly commended for their kindness and professional service. The spa area, while sometimes criticized for lack of organization, is generally praised for its cleanliness and completeness. Some facilities, particularly for children, seem neglected, but the range of options available still manages to impress.
In summary, Grupotel Gran Vista & Spa offers an extensive and enjoyable spa experience, marred slightly by maintenance issues and overcrowding during peak times. However, the positive aspects like the friendly staff, beautiful and varied facilities and overall relaxing environment make it a notable feature of the hotel.
Grupotel Gran Vista & Spa offers a largely positive gym experience with many recognizing its excellent and spacious facilities. The gym is well-equipped and very clean, featuring a variety of fitness equipment. Guests appreciate the additional amenities that come with the wellness center, including access to sauna, indoor pools and daily classes. The gym is accessible and easy to use, making it a favorable spot for fitness enthusiasts.
However, there are some areas for improvement. Several reviews highlight that some equipment is outdated or in need of maintenance. The absence of air conditioning is noted and could be an inconvenience for some users. Additionally, there are age restrictions on the gym, which may not be ideal for families with teenagers. Despite these drawbacks, the overall sentiment remains positive with many guests enjoying the gym and its facilities.
Grupotel Gran Vista & Spa boasts an impressive array of pool facilities that cater to both adults and children, making it an excellent destination for families. Visitors frequently laud the expansive pool areas set amidst beautifully maintained gardens. With several outdoor pools, including a heated pool and multiple kid-friendly options, there's something for everyone. The indoor pools and spa facilities, which offer an array of treatments, also receive positive remarks, although some guests noted maintenance issues with spa equipment.
The outdoor pool area is described as spacious with plentiful sunbeds, providing ample space for relaxation. Cleanliness is a recurring theme with many praising the well-kept pools and surroundings. The hotel’s location, just a few hundred meters from the beach and close to a seaside tourist avenue, adds to its appeal.
Despite the positive feedback, some guests mention that the pool water can be cold, including the children's pool, which a few found too chilly for use. Additionally, while the poolside bar and entertainment received high marks, the condition of some poolside amenities like deck chairs could use some improvement.
Overall, Grupotel Gran Vista & Spa offers a variety of pool settings and family-friendly activities, making it a delightful spot for guests of all ages.
Grupotel Gran Vista & Spa boasts an excellent location, particularly for beach lovers. The hotel is situated within a short walking distance, typically ranging from 3 to 10 minutes, to a beautiful sandy beach. This proximity is frequently highlighted as a significant advantage with numerous reviewers appreciating that the beach is only a few minutes' walk away. The area is described as quiet and family-friendly, making it perfect for a relaxing vacation. Guests also enjoy the added convenience of nearby amenities such as restaurants, shops and public transport.
The beach itself is often characterized as stunning, child-friendly and offering various activities, although some reviews mention it can be crowded at times. Additionally, the beach promenade and the scenic bay of Alcudia contribute to the allure of the seaside experience. The hotel provides easy access to parking and has ocean views from certain spots, which further enhance the stay for many visitors. Overall, the hotel’s close proximity to the beach and surrounding amenities is a recurring highlight among guests.
Grupotel Gran Vista & Spa provides a range of sports facilities that cater to active guests with tennis being a particularly prominent feature. The hotel offers very nice and well-maintained tennis courts, contributing to the overall positive experience. Additionally, there are tennis classes available for those interested in improving their game.
Guests have access to other recreational options as well, such as mini golf, volleyball, basketball and soccer facilities, making it easy to engage in various activities. Indoor amenities like table tennis and a games room with a pool table provide further entertainment.
The hotel's family-friendly environment is highlighted by the presence of a children's pool, kids club and casual seating areas with sea views, ensuring that both adults and children can find something enjoyable to do. However, some reviews indicated that certain tennis courts are in need of refurbishment, pointing to occasional issues with maintenance. Despite these minor drawbacks, the overall sports and leisure offerings at Grupotel Gran Vista & Spa are well received.
Grupotel Gran Vista & Spa offers ample and convenient parking options for its guests. The hotel features a spacious parking lot with free parking available right in front of the premises, making it easy for guests to find a spot. In addition to the large, accessible parking area, there are secure and private parking spaces, ensuring peace of mind for those traveling by car. The hotel also provides free EV charging stations and rental car parking spaces for added convenience. However, there have been occasional mentions of insufficient parking spaces during peak times, but generally, there is plenty of parking available and guests rarely struggle to find a spot. Overall, the parking facilities are well-maintained and add to the positive experience at the hotel.
Grupotel Gran Vista & Spa in Mallorca holds a four-star rating, which reflects a mix of positive and negative reviews from guests. Generally, the hotel provides excellent service and competent, attentive staff that tend to enhance the overall experience. The place is described as beautiful and many guests express that the service and prices offer high value for money.
However, the facilities and amenities show some inconsistency with the four-star classification. While the hotel features a mini-club for kids and appealing room rates, some aspects such as the spa condition, specifically with many areas not functioning, were disappointing. The rooms are considered basic and some details, such as the quality of beds and pillows, fall short of four-star expectations. Updates to the facilities have been flagged as necessary with particular mentions of soft mattresses and varied pillow quality not meeting the standards typically anticipated at a hotel of this caliber.
The food offerings, although receiving praise for breakfast and dinner by some, are generally thought to have declined over the years. Some guests feel that the buffet and dinner don't quite measure up to the quality of other four-star hotels.
In summary, Grupotel Gran Vista & Spa in Mallorca offers a pleasant stay with standout service and reasonable pricing. However, for a four-star hotel, certain facilities and amenities, including the spa and food quality, need attention and improvement to fully meet guests' expectations.
Grupotel Gran Vista & Spa offers some accessible features but presents several challenges for guests with disabilities. The hotel's location is described as accessible and there are elevators and ramps throughout the property, providing good access for people with general mobility requirements. Additionally, the large and varied breakfast buffet and fantastic facilities enhance the overall experience.
However, numerous reviews indicate significant accessibility issues for wheelchair users. Many rooms and designated areas are technically not accessible, making wheelchair maneuverability difficult. There are also reports of receiving incorrectly assigned rooms and facing inaccessible pathways within the resort. The Hammam sauna and indoor pools are not wheelchair accessible and difficulties with properly using the shower were noted.
While the hotel makes some efforts to accommodate guests with disabilities, it does not fully meet the needs of wheelchair users, indicating a need for improvement in its accessibility infrastructure.
Grupotel Gran Vista & Spa is a well-regarded destination for families, boasting several outdoor pools, including ones specifically designed for children. The variety of pools features both shallow and deeper areas, ensuring children of different ages can enjoy their time in the water. Families have appreciated the hotel's fantastic facilities and child-friendly environment. The mini club is particularly popular, offering a range of activities and nightly events that keep the young ones entertained, including evening mini discos.
However, the temperature of the children’s pools has been a point of contention. Some guests found the water to be too cold, even in the heated children's pool, which could be uncomfortable for the little ones. Despite these issues, the children's pool areas are often highlighted for their spaciousness and overall appeal. The playground and organized children’s and adult shows add to the family-friendly atmosphere, making it a top choice for peaceful vacations with kids.
Grupotel Gran Vista & Spa has a variety of pools to suit different preferences. Guests have appreciated the availability of multiple pools, including some that are heated. The indoor heated pool is a highlight, offering a pleasant swimming experience even when outdoor temperatures are cooler. The magical sky pool, which is also heated, adds an enchanting touch to the facility.
For families, the hotel provides a heated pool next to the kids’ pool, ensuring comfort for younger swimmers. However, it’s important to note that some guests found the temperature of the heated pool to be cooler than expected.
The pool area overall receives praise for its pleasant water temperature. Additionally, the indoor facilities, including a heated sauna and jacuzzi, have been described as great features, enhancing the relaxation experience at the hotel.
While the outdoor pools are not heated and therefore not usable during colder months, the heated indoor options provide a comfortable alternative.
The Grupotel Gran Vista & Spa offers an impressive array of outdoor pools, making it an excellent choice for families and pool enthusiasts. Guests highlight the hotel's multiple and well-maintained pools, including specific areas for children, ensuring something for everyone. The pool areas are spacious with plenty of shaded green areas providing a comfortable environment for relaxation. Despite some guests noting that the outdoor pools are not heated and may be chilly during cooler seasons, the overall pool facilities receive praise for their excellent maintenance and the diversity of pool options available.
The pools are described as featuring small attractions, adding to the entertainment factor and the animation activities at the pool are well-received, contributing to a lively atmosphere. The great location near the sea enhances the outdoor experience, making it easy for guests to enjoy both the hotel's amenities and nearby seaside. Overall, the pool experience at Grupotel Gran Vista & Spa is highlighted as a significant positive aspect of the stay, ideal for guests looking for a family-friendly resort with diverse and enjoyable pool options.
Grupotel Gran Vista & Spa offers guests access to a variety of pool options, including multiple indoor pools. The indoor facilities include a heated pool and a children's pool, which, while not very warm, provide a dedicated play area for younger guests. The indoor pools are generally well-maintained with a relaxing atmosphere, making them a favored spot for visitors. Families appreciate the separate indoor children's pool and many children have thoroughly enjoyed their time there. The indoor pool area is kept in good order, ensuring a pleasant visit for all guests. Overall, the well-maintained and accessible indoor pools add to the hotel’s amenities, offering a relaxing and enjoyable aquatic experience for both adults and children.
Grupotel Gran Vista & Spa offers a variety of yoga facilities and activities appreciated by guests. The yoga area provides a tranquil setting for sessions and classes are conducted by a friendly yoga teacher, making them an enriching addition to the vacation experience. Yoga and pilates classes are well received and guests find that the yoga sessions significantly enhance their stay. Besides yoga, the hotel also organizes other activities such as daily water gymnastics and water polo, adding to the overall wellness and fitness options available. The comprehensive range of activities ensures guests have ample opportunities to stay active and relaxed during their stay.
Grupotel Gran Vista & Spa emerges as a notable destination for those seeking a romantic getaway. Ideal for couples, the hotel boasts a romantic ambiance, complete with a rooftop bar offering stunning views and an engaging entertainment program. Guests have found the balcony views and sunset drinks especially enchanting, adding to the overall romantic experience. Perfect for a honeymoon or a peaceful stay with a loved one, the serene atmosphere is conducive to relaxation and intimate moments. However, while the setting and amenities cater well to couples, some reviews note that it might not be ideal for those who prefer larger beds or a more family-oriented environment. Overall, Grupotel Gran Vista & Spa stands out for its beautiful resort features and tranquil romantic appeal.
Location Show Map
Location
Breakfast
Guests particularly appreciate the generous and hearty nature of the breakfast buffet, mentioning its completeness and the plethora of choices. The overall diversity and quality of the breakfast make it stand out with guests often noting it as one of their favorite aspects of their stay.
Despite the overwhelmingly positive feedback, some guests pointed out areas for improvement. A few mentioned the poor quality of the coffee and the absence of freshly squeezed juices. A handful of reviews also critiqued the repetitiveness of certain items over longer stays and the use of reheated canned foods.
Overall, the breakfast at Grupotel Gran Vista & Spa receives high marks for its variety, quality and the ability to cater to different tastes and needs, making it a memorable part of the guest experience.
Dinner
However, some concerns were raised about the cleanliness of plates and the availability of diverse and high-quality food options. Numerous reviews mentioned that the variety and quality of food, particularly at dinner, have declined over time. Complaints also include repetitive menus, lukewarm dishes and a lack of options for vegans and children. Moreover, the dinner schedule, which ends at 9 pm, seems to be poorly timed for some guests, especially Spanish tourists who might prefer later dining.
Despite these issues, positive notes about the food, staff and cleanliness frequently emerge, highlighting that, for many, the dining experience at Grupotel Gran Vista & Spa remains enjoyable.
Rooms
Most guests find the rooms clean with daily housekeeping ensuring that cleanliness standards are generally upheld. However, there are consistent mentions of initial cleanliness issues upon arrival and lapses in daily cleaning routines. Some rooms and their furnishings are noted to be outdated with complaints about old, uncomfortable beds, worn-out materials and minor maintenance issues such as broken fixtures and poor air conditioning performance. Noise is a recurring concern due to insufficient soundproofing, leading to frequent disturbances from adjacent rooms or external noise.
While the size of the rooms accommodates couples and families well, the rooms intended for three guests tend to be cramped, drawing some dissatisfaction. Bathrooms vary in size and functionality with a few guests experiencing minor plumbing issues. Despite these setbacks, rooms with modern finishes are commended for their aesthetic appeal and comfort.
The overall property is well-maintained with vast facilities and the hotel's spa, pools and garden areas receive acclaim. Consequently, Grupotel Gran Vista & Spa stands out for its spacious and modern accommodations, although greater consistency in maintenance, soundproofing and housekeeping would enhance guest satisfaction.
Beds
Other reviews highlighted the small size of the beds and the lack of double bed options, which some guests found disappointing for a hotel of this standard. The existence of hard, seemingly old mattresses and inadequate pillows also detracted from the overall sleeping experience for some visitors. Despite these concerns, there were still several reviews praising the comfort of the beds, though it’s clear that consistency in comfort could be improved.
Cleanliness
However, there are some reports of inconsistent cleanliness with specific issues like dirty floors, stained curtains and remnants of hair in bathrooms being mentioned. Some guests noted a need for better attention to details in areas like under beds, sofas and terraces. Additionally, there are mentions of the towels being old and not always fully replaced.
Overall, the hotel is described as very clean and tidy with friendly and helpful staff contributing to the pleasant atmosphere. Despite a few isolated cleanliness issues, the majority of guests seem satisfied with the hygiene and maintenance of the hotel’s facilities and rooms.
Staff
The multilingual capabilities of the staff add to the positive experience with many employees fluent in multiple languages, enhancing communication and support for international guests. The hotel's various facilities, including the spa and numerous swimming pools, are managed competently, contributing to a pleasant and enjoyable stay for visitors.
While the majority of the feedback is positive, a few reviews point out occasional lapses in service quality, especially from certain reception and grill staff who were described as less friendly or professional. However, these instances appear to be exceptions rather than the norm. Overall, the well-trained staff's commitment to excellent service and their genuine friendliness leave a lasting impression on guests, making Grupotel Gran Vista & Spa a highly recommended destination for visitors seeking a welcoming and vibrant holiday experience.
Wi-Fi
Spa
Despite the overwhelmingly positive reviews, some issues do arise. Many guests noted that various features, such as spa jets and showers, were often non-functional or broken. Complaints about the cold water temperature and the spa being somewhat dated were also recurrent. The spa tends to get crowded at times with some guests suggesting better crowd management through reservations would improve the experience.
On the plus side, the spa staff is regularly commended for their kindness and professional service. The spa area, while sometimes criticized for lack of organization, is generally praised for its cleanliness and completeness. Some facilities, particularly for children, seem neglected, but the range of options available still manages to impress.
In summary, Grupotel Gran Vista & Spa offers an extensive and enjoyable spa experience, marred slightly by maintenance issues and overcrowding during peak times. However, the positive aspects like the friendly staff, beautiful and varied facilities and overall relaxing environment make it a notable feature of the hotel.
Gym
However, there are some areas for improvement. Several reviews highlight that some equipment is outdated or in need of maintenance. The absence of air conditioning is noted and could be an inconvenience for some users. Additionally, there are age restrictions on the gym, which may not be ideal for families with teenagers. Despite these drawbacks, the overall sentiment remains positive with many guests enjoying the gym and its facilities.
Pool
The outdoor pool area is described as spacious with plentiful sunbeds, providing ample space for relaxation. Cleanliness is a recurring theme with many praising the well-kept pools and surroundings. The hotel’s location, just a few hundred meters from the beach and close to a seaside tourist avenue, adds to its appeal.
Despite the positive feedback, some guests mention that the pool water can be cold, including the children's pool, which a few found too chilly for use. Additionally, while the poolside bar and entertainment received high marks, the condition of some poolside amenities like deck chairs could use some improvement.
Overall, Grupotel Gran Vista & Spa offers a variety of pool settings and family-friendly activities, making it a delightful spot for guests of all ages.
Beach
The beach itself is often characterized as stunning, child-friendly and offering various activities, although some reviews mention it can be crowded at times. Additionally, the beach promenade and the scenic bay of Alcudia contribute to the allure of the seaside experience. The hotel provides easy access to parking and has ocean views from certain spots, which further enhance the stay for many visitors. Overall, the hotel’s close proximity to the beach and surrounding amenities is a recurring highlight among guests.
Tennis
Guests have access to other recreational options as well, such as mini golf, volleyball, basketball and soccer facilities, making it easy to engage in various activities. Indoor amenities like table tennis and a games room with a pool table provide further entertainment.
The hotel's family-friendly environment is highlighted by the presence of a children's pool, kids club and casual seating areas with sea views, ensuring that both adults and children can find something enjoyable to do. However, some reviews indicated that certain tennis courts are in need of refurbishment, pointing to occasional issues with maintenance. Despite these minor drawbacks, the overall sports and leisure offerings at Grupotel Gran Vista & Spa are well received.
Parking
4 Star
However, the facilities and amenities show some inconsistency with the four-star classification. While the hotel features a mini-club for kids and appealing room rates, some aspects such as the spa condition, specifically with many areas not functioning, were disappointing. The rooms are considered basic and some details, such as the quality of beds and pillows, fall short of four-star expectations. Updates to the facilities have been flagged as necessary with particular mentions of soft mattresses and varied pillow quality not meeting the standards typically anticipated at a hotel of this caliber.
The food offerings, although receiving praise for breakfast and dinner by some, are generally thought to have declined over the years. Some guests feel that the buffet and dinner don't quite measure up to the quality of other four-star hotels.
In summary, Grupotel Gran Vista & Spa in Mallorca offers a pleasant stay with standout service and reasonable pricing. However, for a four-star hotel, certain facilities and amenities, including the spa and food quality, need attention and improvement to fully meet guests' expectations.
Accessible
However, numerous reviews indicate significant accessibility issues for wheelchair users. Many rooms and designated areas are technically not accessible, making wheelchair maneuverability difficult. There are also reports of receiving incorrectly assigned rooms and facing inaccessible pathways within the resort. The Hammam sauna and indoor pools are not wheelchair accessible and difficulties with properly using the shower were noted.
While the hotel makes some efforts to accommodate guests with disabilities, it does not fully meet the needs of wheelchair users, indicating a need for improvement in its accessibility infrastructure.
Children's Pool
However, the temperature of the children’s pools has been a point of contention. Some guests found the water to be too cold, even in the heated children's pool, which could be uncomfortable for the little ones. Despite these issues, the children's pool areas are often highlighted for their spaciousness and overall appeal. The playground and organized children’s and adult shows add to the family-friendly atmosphere, making it a top choice for peaceful vacations with kids.
Heated Pool
For families, the hotel provides a heated pool next to the kids’ pool, ensuring comfort for younger swimmers. However, it’s important to note that some guests found the temperature of the heated pool to be cooler than expected.
The pool area overall receives praise for its pleasant water temperature. Additionally, the indoor facilities, including a heated sauna and jacuzzi, have been described as great features, enhancing the relaxation experience at the hotel.
While the outdoor pools are not heated and therefore not usable during colder months, the heated indoor options provide a comfortable alternative.
Outdoor Pool
The pools are described as featuring small attractions, adding to the entertainment factor and the animation activities at the pool are well-received, contributing to a lively atmosphere. The great location near the sea enhances the outdoor experience, making it easy for guests to enjoy both the hotel's amenities and nearby seaside. Overall, the pool experience at Grupotel Gran Vista & Spa is highlighted as a significant positive aspect of the stay, ideal for guests looking for a family-friendly resort with diverse and enjoyable pool options.
Indoor Pool
Yoga
Romantic
Yes, Grupotel Gran Vista & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Grupotel Gran Vista & Spa.
No, Grupotel Gran Vista & Spa doesn't allow dogs.
Yes, parking facilities are available at Grupotel Gran Vista & Spa.
Yes, Grupotel Gran Vista & Spa has a gym.
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