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Peppers Gallery Hotel

Canberra , 15 Edinburgh Avenue (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPeppers Gallery Hotel is a great choice for those looking for a centrally located, comfortable and enjoyable stay in Canberra. The hotel's convenient location, being close to the city centre, ANU, museums and Lake Burley Griffin, has been repeatedly praised by guests. The hotel is situated in a heritage building adding to its considerable charm. The breakfast service is outstanding with friendly and efficient customer service, although some guests report limited breakfast menus, chaotic service and long wait times. The dining areas and facilities at Peppers Gallery Hotel provide guests with various options for meals throughout their stay. The rooms are spacious and well-appointed with comfortable beds and large bathrooms, although some guests found the rooms small, outdated or had issues with cleanliness. The hotel staff truly make you feel at home and go above and beyond to ensure a pleasurable stay. Peppers Gallery Hotel offers a secure parking option with a few challenges but is well-worth the investment for visitors driving to the hotel. The hotel is an excellent choice for business trips and appreciated its excellent location. Overall, guests would definitely recommend Peppers Gallery Hotel.
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Hotel near Vineyards

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

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Business Hotel

Hotel with Parking

Accessible Hotel

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Room Types

Peppers Queen Room Includes a modern en suite bathroom, a work desk and a flat screen TV. It also offers superior linen and down pillows. A 24-hour minibar menu is available. Please note that the price is based on 2 guests. There is no capacity for additional guests.

Peppers Queen Room with Bath Includes a modern en suite bathroom with bathtub, large work desk and a flat screen TV. It also offers superior linen and down pillows. A 24-hour minibar menu is available. Please note that the price is based on 2 guests. There is no capacity for additional guests.

Peppers King Room Includes en suite bathroom and a flat-screen TV. A 24-hour minibar menu is available. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Peppers Petite Room This air-conditioned room features a luxurious pillow top and pillows. It also includes a work desk, flat screen TV and WiFi access. It has a modern en suite bathroom with a rain shower. Please note that the price is based on 2 guests. There is no capacity for additional guests.

Peppers Suite This suite is the largest room in the heritage building. It features a separate lounge and dining area and a luxurious en suite bathroom. There is also a flat-screen TV.

Peppers King Room with Bath Spacious and elegant room with king-size bed, flat screen TV, large bathroom with rain shower and a luxurious over-sized bath. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Peppers Queen Room - Weekly Housekeeping Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 1 bed.

Peppers King Room - Weekly Housekeeping The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Peppers Petite Room - Weekly Housekeeping Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

Peppers Queen Room with Bath - Weekly Housekeeping Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.

Peppers King Room with Bath - Weekly Housekeeping The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

About Peppers Gallery Hotel

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Guest Reviews

7.7

Good

Location

If you’re looking to stay in a great location in Canberra, Peppers Gallery Hotel is definitely worth considering. Guests have repeatedly praised the hotel's convenient location, being close to the city centre, ANU, museums and Lake Burley Griffin. For those attending conferences, weddings or concerts, the hotel is also ideally situated. The area around the hotel is noted for being quiet, interesting and creative with plenty of good restaurants nearby. The New Acton precinct across the road from the hotel is a great spot to check out cafes, restaurants and street art. The hotel itself is in a heritage building adding to its considerable charm. Parking is easy and staff are friendly and welcoming. Overall, Peppers Gallery Hotel would be an excellent choice for anyone wanting a centrally located, comfortable and enjoyable stay in Canberra.

Breakfast

The breakfast at Peppers Gallery Hotel seems to have mixed reviews. However, many guests praise the accommodating menu with options for gluten-free and dairy-free requirements. Some highlight the mix and match of cereals, fresh fruit, yoghurt and toast with optional cooked breakfast. The breakfast service is outstanding with friendly and efficient customer service. Food quality is often noted as great and the restaurant serves fantastic, well-priced meals for dinner. On the downside, some guests report limited breakfast menus, chaotic service and long wait times. A few note issues with the quality of coffee or specific food items, such as acidic sausages. Some guests would have preferred a buffet-style breakfast, allowance for room service, or better room amenities like brighter bathroom lights. Finally, a few guests opt not to have breakfast at Peppers Gallery Hotel or complain about external options.

Dinner

The dining experience at Peppers Gallery Hotel offers a variety of options for guests. While some reviews noted that the restaurant and bar closed early in the night, others found the restaurant wonderful and the food to be great. A few guests were disappointed with a large function being held in the bar area causing the dinner to lack atmosphere and taste. However, those who chose to dine at Bicicletta Restaurant enjoyed a pleasant and delicious experience. While the restaurant and bar are closed on Sundays, guests can still access nearby restaurants, cafes and bars within the hotel grounds. Room service was also available with some guests noting that it exceeded the promised amount of time for delivery. Overall, the dining areas and facilities at Peppers Gallery Hotel provide guests with various options for meals throughout their stay.

Rooms

The Peppers Gallery Hotel offers a variety of accommodation types with interesting and clean spaces. The rooms are spacious and well-appointed with comfortable beds and large bathrooms. The mix of historical architecture and modern facilities creates a lovely ambience. While some guests found the rooms small, outdated or had issues with cleanliness, others loved the beautiful appearance and decor of their rooms. Most guests enjoyed comfortable and quiet rooms, although some experienced uncomfortable beds or poor TV options. Overall, the hotel provided satisfactory rooms for a good price in a great location.

Beds

For those in search of a comfortable night's sleep, Peppers Gallery Hotel does not disappoint. Many guests rave about the comfortable beds and quality bedding, describing them as fantastic, extremely comfy and even "wow, so comfy!" Though some found the beds a bit too soft or hard, the majority enjoyed a peaceful night's slumber in their cozy accommodation. A few negative reviews expressed concerns about worn-out mattresses or uncomfortable dips in the middle, but these were far outweighed by the positive experiences of guests who found the beds clean, comfortable and "awe." Some guests wished for a better matching of the bedspread to the room's décor, but overall the beds offered a welcome respite at the end of a day spent exploring the city.

Cleanliness

Guests of Peppers Gallery Hotel have varying experiences when it comes to the cleanliness of the hotel. However, many guests reported that the hotel is generally clean and well-maintained. The rooms are comfortable, modern and tidy. The bathrooms are clean with some exceptions of mold and unclean drains. Shower facilities are great, but some guests experienced leaks and flooding. Some guests complained about dirty dishes and glasses in the bar and unclean common areas. The hotel is in need of renovations as there are some issues with carpets, walls and outdated facilities. Despite some negative reviews, the majority of guests praise the cleanliness of Peppers Gallery Hotel.

Staff

Peppers Gallery Hotel boasts an amazing team whose warm welcome and helpfulness has received high praise from guests. Many reviews highlighted the staff for their excellence, friendliness and willingness to accommodate special requests. The front desk staff were always welcoming and happy to help with check-in, while the restaurant staff were accommodating, serving great food with kindness. There were a few negative reviews about unhelpful staff, but overall, the majority of guests had positive experiences. The hotel staff truly make you feel at home and go above and beyond to ensure a pleasurable stay.

Parking

Peppers Gallery Hotel offers secure and safe underground parking, albeit a little complex in terms of access. Guests can be sure of their vehicle's safety during their stay. However, the car parking option and distance to rooms with bags have been reported to be rather inconvenient. Guests have mentioned that the paid parking, while minimal, can be difficult to locate and comes with no clear instructions for the use of keys to activate the numerous sensors. Additionally, some reviews have mentioned a lack of explanation about allocated parking and issues with pre-booked parking. While some have found the parking to be expensive and misleading in terms of quoted prices, others have praised the good car parking and secure parking onsite. It is important to pre-book before arrival, as parking gets full quickly and there is no free car park available. Overall, Peppers Gallery Hotel offers a secure parking option with a few challenges but is well-worth the investment for visitors driving to the hotel.

Business

The Peppers Gallery Hotel is a prime choice for business travelers seeking a central location in Canberra. Guests appreciated the hotel's proximity to the city and other attractions. The rooms were generally well-appointed with some minor complaints such as tired finishes and noise from air conditioning. However, the hotel's excellent facilities more than made up for any minor issues. Guests especially raved about the apartment-style accommodations and the hotel's suitability for work groups. While there were some minor inconveniences such as difficulty contacting the hotel and no late-night room service, guests generally felt that the Peppers Gallery Hotel was an excellent choice for a business stay. The restaurant was lovely, although it didn't open until 7.00 am, which was a slight inconvenience for early risers. The hotel also offered value for money, although some guests wished that breakfast was included in the room rate. Overall, guests would definitely recommend the Peppers Gallery Hotel for business trips and appreciated its excellent location.

No, Peppers Gallery Hotel doesn't have any pool.

No, a spa isn't available at Peppers Gallery Hotel.

No, Peppers Gallery Hotel doesn't allow dogs.

Yes, parking facilities are available at Peppers Gallery Hotel.

Yes, Peppers Gallery Hotel has a gym.

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