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Cancun Bay All Inclusive Hotel

Cancun , Boulevard Kukulkan Km 3 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCancun Bay All Inclusive Hotel is a great choice for travelers seeking a central location with easy access to Cancun's beaches and amenities. The hotel offers mixed reviews on their breakfast, dinner and wifi, but the majority of guests enjoy the diverse food options and clean, comfortable rooms. The staff stands out as being exceptionally friendly and accommodating, providing excellent customer service. The hotel's pool area and private beach are well-maintained and offer a relaxing ambiance for families and guests of all ages. Although the hotel may not be suitable for partygoers, it provides an excellent value for an affordable beach vacation. Overall, Cancun Bay All Inclusive Hotel exceeds expectations and receives praise for its exceptional quality-price ratio.
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Categories

Resort for Honeymoon

The hotel features a Honeymoon Package which includes accommodation in an ocean view room, romantic dinner by the sea, special decoration, massage sessions for two, breakfast in your room and a bottle of sparkling wine, ensuring the most relaxed and enjoyable honeymoon.

Luxury Resort

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort near Nightlife Spots

Resort with Swimming Pool

Pool Swim Up Bar Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort for Yoga

4-Star Resort

Resort with Outdoor Pool

Resort with Swim Up Bar

Room Types

Standard Double Room This double or twin room has a private balcony or terrace with views of the lagoon or gardens. It also features cable TV, a safe and a bathroom with a hairdryer.

Junior Suite Kids Stay Free This air-conditioned junior suite has a private balcony or terrace with views of the sea, pool or gardens. It features 1 double bed and 1 king size bed, cable TV, a safe and a bathroom with a hairdryer. Please note that the price is based on number of chosen guest. Maximum occupancy is 5 (see Hotel Policies).

Master Suite Kids Stay Free This very spacious, air-conditioned suite has a private balcony or terrace with partial views of the sea, pool or gardens. It features 2 double beds and 2 King size bed, cable TV, a safe and a bathroom with a hairdryer. Please note that the price is based on Number of choosen guests. Maximum occupancy is 8 (see Hotel Policies).

Superior Ocean View Guests will have a special experience as the twin/double room offers a pool with a view. The spacious twin/double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a shower.

About Cancun Bay All Inclusive Hotel

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Guest Reviews

7.8

Good

Location

Cancun Bay All Inclusive Hotel is a hotel located in a good spot, close to bus stops, Puerto Cancun shopping mall and with easy access to the beautiful beaches of Cancun. The location is described as central, between large hotels and downtown with good access to transportation. The pool also has a good location within the hotel. Guests found the proximity to amenities convenient and described the hotel as being within the hotel zone of Cancun. The hotel is also located near the ferry to Isla Mujeres and an OXXO convenience store is located across the street. Overall, guests found the location of Cancun Bay All Inclusive Hotel to be very good with easy access to everything they needed during their stay.

Breakfast

The breakfast at Cancun Bay All Inclusive Hotel receives mixed reviews, but mostly positive. Guests rave about the great food, varied selection and amazing chef named Fernando. The buffet offers different themes each day and the dinner selection is also great. However, some criticize the lack of variety and the mediocre quality of the food, particularly at breakfast. A few guests also encountered unhelpful staff members. Despite these issues, many guests enjoyed the delicious and diverse meals and recommend trying the omelettes made to order.

Dinner

If you're looking for a hotel with great food options, Cancun Bay All Inclusive Hotel might just be your perfect pick. The meals were very good for the most part and there was always a variety of food, including delicious sushi. Some guests had negative experiences with the buffet food, which they found repetitive and not very tasty. However, there is also an option for a la carte dinner. The specialty restaurants are well-rated, although there may be a bit of a wait to get in. The breakfast options were great too. Unfortunately, some guests experienced issues with the temperature of the food, it being lukewarm or cold. And a few unfortunate ones even got food poisoning. But overall, the majority of guests enjoyed the food options. The only downside is that there are limited dining hours, which may not be suitable for everyone.

Rooms

Cancun Bay All Inclusive Hotel offers a comfortable stay with spacious and clean rooms with some offering sea views. The beds are large and comfortable, perfect for a good night's sleep. While some guests noted that the rooms are old and in need of an update, they still found them to be clean and functional. The hotel offers a variety of room options, including suites and guests appreciate the amenities stocked in their rooms daily. The location is also a plus with many guests raving about the beautiful surroundings. Some guests did have issues with noise and room views, but overall, the hotel provides a cozy and convenient option for travelers.

Beds

The Cancun Bay All Inclusive Hotel offers comfortable and spacious rooms with ideal pillows and beds for restful sleep. Many guests enjoyed the comfortable beds and noted them as being one of the highlights of their stay. However, some guests had negative experiences with their rooms, such as not having a view or being cramped. Despite these issues, many guests still found the beds to be very good and the rooms to be spacious with great views. Overall, the beds at this resort seem to be a positive aspect of the guest experience.

Cleanliness

Guests of Cancun Bay All Inclusive Hotel rave about the cleanliness and comfort of the spacious rooms, as well as the overall cleanliness of the hotel. Many reviewers note that the staff does an exceptional job keeping the facility clean with friendly and helpful service. The beach is also reportedly very clean and calm. While some guests note minor issues such as worn bedding or furniture, the cleaning service is generally praised as exceptional. The hotel grounds and facilities are also well maintained. Despite a few negative comments about bathroom cleanliness or sensitive cleaning staff, overall guests describe a clean, tidy environment at this lovely resort.

Staff

If you want to experience excellent customer service during your vacation, Cancun Bay All Inclusive Hotel is the place to be! The staff is known for being always ready to help, very friendly and accommodating. Most of the guests highlighted their favourite servers like Fernando, Andres, Rogers, Arturo, Virginia and Elpidio. The staff is attentive and willing to go above and beyond to ensure that the guests have a comfortable stay. You'll find that the personnel is super friendly, sociable and willing to help. A few reviews had complaints about some staff being overworked or not friendly, but the majority praised the team's impeccable service. You'll even find names of specific staff like Jesus, Wilber, Freddie and Victor who made guests feel welcomed and special. Despite some language barrier issues, most employees spoke English and guests appreciated their helpfulness and good management. Overall, the hotel's personnel is one of its strengths, providing a warm and attentive service that guests appreciated.

Wi-Fi

As for the wifi at Cancun Bay All Inclusive Hotel, some guests have reported unstable and weak internet connection, while others have had no issues with it whatsoever. There have been requests for assistance and mentions of intermittent service that frequently cuts out. However, some guests have found that the wifi works very well and has great coverage. In some cases, the wifi password has been provided without any issues. Nevertheless, there are still some complaints about poor internet connectivity offered by the hotel, both with the wifi and network data connections.

Pool

Cancun Bay All Inclusive Hotel offers a great pool experience with multiple pools, including a lovely beach pool and a relaxing courtyard pool with available sun loungers. The pools are quite big with good resources and there is even a heated jacuzzi with a bar. The beach area is also nice and quiet, featuring a relaxing pier and hammocks both in and out of the water. Although there are not enough sun loungers by the pool, the more seating available by the beach makes up for it. The hotel offers many activities, including water polo and bingo games by the pool. The only downside is that some guests found the pools to be very cold. However, Cancun Bay All Inclusive Hotel is in a great location with a small and beautiful beach and the restaurant and snack bar offer excellent service.

Beach

If you're looking for a hotel with a beautiful private beach, Cancun Bay All Inclusive Hotel might just be the perfect place to stay. Guests have raved about the wonderful and clean beach, which is great for a relaxing swim. While the beach may be small, it offers enough space for guests to enjoy the sun and sea. Some guests have noted that the beach is tiny and restricted by marinas and buoys, but it is still lovely and well-maintained. The hotel is situated right on the beach, offering direct access to the sand and clear water. Guests also appreciate the close proximity of the hotel's amenities to the beach. The hotel's pool area offers a relaxing ambiance combined with the beach. However, some guests have noted that there could be more sun loungers available on the beach. Overall, guests enjoy this private beach and recommend it over other beaches in the area.

Family

If you're looking for a family-friendly resort in Cancun, the Cancun Bay All Inclusive Hotel is your perfect choice. The cleanliness and comfort of the hotel were praised by many guests who recommended it for a long weekend with the family. Especially if you're traveling with children, this resort is an ideal option. There are plenty of activities for kids, including sandcastle competitions, basketball at the pool and a great beach for the little ones to play. Even guests traveling with three kids were pleasantly surprised by the offerings at the hotel. Additionally, the entertainment for kids received high marks, as the hotel does everything they can to make both parents and children feel well. Overall, the Cancun Bay All Inclusive Hotel is recommended for families or groups of friends who want to relax, enjoy great food and fun activities for all ages.

Nightlife

If you're looking for a party atmosphere, Cancun Bay All Inclusive Hotel may not be the best choice. While the hotel is located near the ferry port to Isla Mujeres where there are always people partying, after 11 pm the on-site bar is closed and there is no beverage service. Similarly, after 10 pm there is no food service. Some guests found the restaurant outside the hotel to be unpleasant. However, there are plenty of offers nearby for those willing to venture out. One guest enjoyed a New Year's Eve party and there was live music, a DJ and dancers at the hotel. Some guests thought the hotel could improve its entertainment offerings, but overall, the activities were limited. Keep in mind that the location of Cancun Bay All Inclusive Hotel is a little farther from the hotel zone and nightlife and shopping are not within walking distance.

4 Star

If you're looking for a small and charming all-inclusive resort that offers excellent value, look no further than Cancun Bay All Inclusive Hotel. Located directly on the beautiful white sand beach, this place is a great option for those seeking an affordable beach vacation. Although officially rated as a four-star resort, the majority of guests believe it exceeds that rating. The resort offers a variety of facilities and services, including a quality restaurant, beach bar and multiple swimming pools. Guests praise the resort's excellent quality-price ratio and appreciate that they receive good value for what they pay. Overall, Cancun Bay All Inclusive Hotel is a great choice for those who want to experience a lovely tropical vacation without breaking the bank.

Yes, Cancun Bay All Inclusive Hotel has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.

Yes, a spa is available at Cancun Bay All Inclusive Hotel.

No, Cancun Bay All Inclusive Hotel doesn't allow dogs.

Yes, parking facilities are available at Cancun Bay All Inclusive Hotel.

Yes, Cancun Bay All Inclusive Hotel has a gym.

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