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Kempinski Hotel Cancun

Cancun , Retorno Del Rey, 36 (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hotel Cancun- Managed by Kempinski provides an exceptional hotel experience. The level of cleanliness is unrivaled with installations and facilities maintained to immaculate standards. The staff is praised for being friendly, helpful and going above and beyond to ensure guests have a pleasurable stay. The hotel director and Ladies in Red are commended for their kindness and attentiveness. The beach service is also commendable with staff readily available to attend to guests' needs. The restaurant staff provides fantastic dining experiences and room service is impeccable. Overall, the hotel provides a peaceful and private retreat for those seeking a high-quality vacation.
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Categories

Luxury Resort

Beachfront Resort

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Panoramic View Pool Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

smith Machine

Cost for using the gym: Free for guests

Gym opening hours: 06:00 - 21:00

Resort with Tennis Courts

5-Star Resort

Resort with Outdoor Pool

Resort with Panoramic View Pool

Resort with Heated Pool

Room Types

The Presidential Suite The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV.

Deluxe Seafront King Room The spacious triple room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.

Deluxe Seafront Double Room The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

Deluxe Seaside King Room The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.

Deluxe Seaside Double Room The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

Club Seaside King Room The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.

Club Seaside Double The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds.

Club Seafront Suite The spacious suite provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.

Club Seaside Suite The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony.

The Saasil Suite The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony.

Seaside Suite The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony.

Seafront Suite The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony.

Panoramic Suite The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony.

Club Seafront King Room The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.

Club Seafront Double Room The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

About Kempinski Hotel Cancun

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Guest Reviews

9.1

Excellent

Cleanliness

If you're looking for a pristine and immaculately clean hotel experience, then the Grand Hotel Cancun- Managed by Kempinski is the place for you. Guests consistently rave about the hotel's level of cleanliness with many describing it as the cleanest hotel they've ever been to. The quality of the installations and facilities are praised just as highly with visitors noting the impeccable appearance of everything from the lobby to the rooms to the dining area. Whether you're concerned about hygiene or simply looking for a place that radiates an air of luxury and sophistication, the Grand Hotel Cancun- Managed by Kempinski is definitely worth considering.

Staff

Kempinski Hotel Cancun is a hotel that boasts outstanding staff. Guests have praised the hotel's personnel for being friendly, helpful and going above and beyond to make their stay pleasurable. From the reception desk to the Ladies in Red who are always ready to answer any questions, the level of customer service is fantastic. The beach service is also commendable with staff readily available to attend to guests' needs. Room service is impeccable with guests noting that their rooms were cleaned twice a day. The restaurant staff is also top-notch, serving guests with a smile and making sure they have a fantastic dining experience. Reviews also praise the hotel director for being kind, present and adding to the overall fantastic stay. Overall, guests have noted that the hotel provides a peaceful and private retreat for those looking for a high-quality vacation.

Yes, Kempinski Hotel Cancun has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Kempinski Hotel Cancun.

No, Kempinski Hotel Cancun doesn't allow dogs.

Yes, parking facilities are available at Kempinski Hotel Cancun.

Yes, Kempinski Hotel Cancun has a gym. For more information, read the answers to the Gym questionnaire

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