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The Royal Islander – An All Suites Resort

Cancun , Kukulcan Boulevard Km 17.5 L-51 Zona Hotelera (Show on Map)

7.5

Good

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Info The Royal Islander, a family resort in Cancun's Hotel Zone, features 179 spacious suites, fine dining, warm hospitality and breathtaking views of the Caribbean and Nichupte Lagoon. The beachfront resort offers a peaceful ambiance with pools, tennis courts, daily activities for all ages and three restaurants. The Activity Center provides entertainment for adults, teens and children, and the Royal Marina offers sail boating experiences. The resort's secluded location and beautiful white sand beach make it perfect for weddings, with expert planning services available. Guests can visit the Thomas More travel desk to book adventures, day trips, yacht cruises and water sports, or opt for car rental to explore at their own pace. The Royal Islander is close to the Cancun Maya Museum, San Miguelito archaeological site, the Royal Marina, El Rey Maya temples, a golf course, El Mirador at Playa Delfines and top Cancun malls. Cancun Airport is just 20 minutes away.

Summary of reviewsThe Royal Islander – An All Suites Resort is a prime beachfront location within the Zona Hotelera with easy access to transportation and an airport shuttle service. Guests rave about the excellent beach access and stunning sea views from their rooms. The breakfast options are highly recommended by guests with many noting the extensive range and helpful staff. While the dining experience can be hit or miss, the rooms are spacious, comfortable, clean and well-equipped with a stunning ocean view. The hotel has maintained a high standard of cleanliness throughout with friendly and helpful staff. The pool area is beautiful and clean with many options available for adults and children and is perfect for relaxation. Despite being a small, eroded beach, guests still appreciate the beautiful beach views. For families, The Royal Islander – An All Suites Resort is highly recommended, especially the double rooms and large family suite accommodating up to six people. Guests prioritize comfort at this hotel and the beds are praised for being firm and cozy. The outdoor pool is a highlight for many guests with a pool bar and stunning beach view. However, guests note an issue with guests reserving pool chairs with towels and books, despite the hotel's policy prohibiting the practice. Overall, The Royal Islander – An All Suites Resort has many positive aspects, making it a pleasant and relaxing vacation destination.
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Categories

Resort for Honeymoon

The resort features luxurious suites with double beds or king-size beds, private bathrooms, sea view or beachfront and they are fully equipped with all the necessary amenities making them ideal for a romantic and private honeymoon retreat.

Luxury Resort

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Pool Swim Up Bar Outdoor Pool

Resort with Parking

Accessible Resort

Resort with Tennis Courts

4-Star Resort

Resort with Outdoor Pool

Resort with Swim Up Bar

Room Types

About The Royal Islander – An All Suites ResortThe Royal Islander, a family resort in Cancun, offers a relaxing getaway in the heart of the Hotel Zone. This beachfront resort boasts 179 spacious suites, fine dining and the warm hospitality that has become synonymous with Royal Resorts. Guests can enjoy breathtaking views of the Caribbean and Nichupte Lagoon while relishing the resort's peaceful ambiance, pools, tennis courts, daily activities for all ages and three restaurants. The Royal Islander's secluded location and stretch of soft white sand make it an ideal resort for weddings.

The resort features an Activity Center that offers daily activities for adults, teens and children, as well as a terrace for pottery painting. The center is open daily from 9 a.m. to 6 p.m. during the week and 9 a.m. to 5 p.m. on weekends. Guests can also try their hand at sail boating at the Royal Marina, located on the shores of the lagoon, with reservations available at the Sports desk. For those considering a beach wedding, The Royal Islander's Wedding Experts ensure that every detail is taken care of to make the special day memorable, with the sparkling Caribbean waters as a breathtaking backdrop.

Visitors looking to explore the area can visit the Thomas More travel desk to book exciting adventures, day trips, yacht cruises, snorkeling excursions and water sports. The on-site travel agency also offers airport transportation, private tours, fishing charters and more. For guests who prefer to explore at their own pace, car rental is available at the resort. The Royal Islander is within walking distance of the Cancun Maya Museum, San Miguelito archaeological site and the Royal Marina. Additionally, it is conveniently located near Maya temples at El Rey, a golf course, the famous El Mirador at Playa Delfines and two of Cancun's top malls. Cancun Airport is a mere 20-minute drive from the resort.

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Guest Reviews

7.5

Good

Location

The Royal Islander – An All Suites Resort boasts a prime beachfront location with all windows facing the sea. Guests rave about the excellent beach access and stunning sea views from their rooms. The hotel is conveniently situated within the Zona Hotelera with easy access to transportation and an airport shuttle service. While some guests note that the hotel is a bit far from city center and local public beaches, there are still plenty of activities to enjoy within the resort. On-site there is a well-stocked market and close proximity to the Iberostar golf course. The small, eroded beach may be a downside for some, but the waves are perfect for others. Overall, visitors appreciate the convenient and well-located resort away from bustling nightlife and shopping areas.

Breakfast

Guests at The Royal Islander - An All Suites Resort have plenty of positive things to say about the hotel's breakfast offerings. Many describe it as "super good" and "very good," with a wide range of options including international and Mexican dishes, fresh fruit, juices, made-to-order omelets and waffles and a variety of bread. Some guests also note that the staff was helpful and attentive during breakfast service. While a few guests had complaints about the breakfast, including limited variety and slightly overpriced items, most guests highly recommend it. Additionally, many guests enjoyed the tasty meals in the hotel's restaurants outside of breakfast service. Overall, guests at The Royal Islander seem to be satisfied with the breakfast options available during their stay.

Dinner

When it comes to dining at The Royal Islander - An All Suites Resort, guests seem to have mixed feelings. Some found the menu options limited and quality of the food disappointing, while others enjoyed amazing meals at the resort's restaurants. The grill bar seems to be the only operating restaurant, which disappointed some guests who longed for more variety. However, those who did dine at the on-site restaurant had positive experiences with some calling it "really good" and even "wonderful." Prices were noted to be quite expensive and some guests wished for more options, including traditional Mexican cuisine. Nevertheless, there were standout dishes, such as an amazing chocolate cake at El Conquistador. All in all, the dining experience seems to be hit or miss, but those who found great dishes were thoroughly satisfied.

Rooms

If you're looking for the perfect beachside getaway, The Royal Islander – An All Suites Resort could be just what you need. With spacious and comfortable rooms that are designed well, this hotel will not disappoint. Many guests noted that the rooms were clean and any issues were promptly attended to by the friendly staff. The ocean view from the room was amazing and balcony which was large enough to accommodate a small party. While the hotel may be older, guests were pleased to find that the rooms were updated and well taken care of. The spacious villas are especially noteworthy and offer an incredible view of the ocean. Some guests did note that the facilities were certainly very dated and 80s style, especially the TV, but the fridge in the room was excellent. The air conditioning was effective but some guests mentioned that it could be quite noisy. The bathrooms, while mostly functional, could use an update in some cases. However, the good news is that the room was generally incredibly clean and equipped with everything you need for a comfortable stay. There are a few downsides, such as the fact that the room wasn't ready until late in the day for some guests and that some rooms may be smaller than expected. Additionally, some guests noted that the outlets in the rooms were limited or not conveniently located. Overall, most guests agreed that the rooms were basic, but clean and comfortable with the added bonus of a stunning ocean view.

Beds

The Royal Islander – An All Suites Resort is a great choice for travelers who prioritize comfort in their stays. Guests have praised the spacious and clean rooms with some even describing them as "large and efficient". The beds have received glowing reviews with a lot of guests mentioning how comfortable they are. The mattresses are firm and cozy with some guests even calling them "gemütliches Bett". The linens are also remarked upon with several guests commenting on "las camas y las sábanas". Some guests commented on the beds being too small for two people, but overall, guests found them to be comfortable. The only complaints were regarding outdated bed lamps and the fact that some beds were too hard. However, the positive reviews and good value make it a small price to pay for a comfortable stay.

Cleanliness

The Royal Islander – An All Suites Resort has received high praise from guests for its cleanliness. Many have described the hotel as "extremely clean" and "impeccably clean". Guests have specifically pointed out the beautiful, clean beach as a highlight of their stay. The hotel's facilities have also been praised with guests noting the comfortable rooms and good breakfast. Some guests have mentioned minor issues with cleanliness, but overall, the hotel has maintained a high standard of cleanliness throughout. The pool has also been noted as clean and well-maintained and the staff have been friendly and helpful. COVID-19 precautions have been taken seriously with on-site testing available. The few negative review comments regarding cleanliness seem to be isolated incidents. Overall, The Royal Islander – An All Suites Resort is a clean and tidy option for a resort stay.

Staff

The staff at The Royal Islander - An All Suites Resort have received mixed reviews from past guests. While some guests praised the super friendly and gracious staff, efficient service and attentive customer service, others were disappointed with the unfriendly, unpolite and rude behavior of certain staff members. A few guests complained about the poor reception, unhelpful management and lack of warmth expected from Mexican hotels. However, many guests found the staff to be kind, courteous and professional, especially the cleaning and activities window staff. Zuleyma, the concierge, received special mentions for being amazing. The breakfast was a hit with guests, thanks to the wide range of offers and helpful staff. Overall, the high number of staff willing to help with any needs and the tranquility and attention of the staff were appreciated by past guests, making it a pleasant stay.

Pool

The Royal Islander – An All Suites Resort boasts of a beautiful and clean pool area with stunning beach views. Many guests have commended the pool staff for keeping it immaculately maintained. The pool area is nicely landscaped and offers plenty of chairs for relaxation, but unfortunately, some guests have noted that chairs are often reserved early in the morning with towels, books and the like. Despite this, the variety of pools available is great, including options for adults and children, large and heated pools, which should provide something for everyone. Lifeguards at the beach are also highly praised. The pool bar received many compliments from guests with drinks flowing and staff tending efficiently to guests' needs. Overall, this is a perfect place to relax and unwind with a peaceful and quiet atmosphere at night.

Beach

The Royal Islander - An All Suites Resort boasts a beautiful and clean beach, perfect for admiring the stunning views of the Caribbean Sea. Guests can easily access the private beach, though some found it a little cramped. Unfortunately, recent rains caused some agitation in the sea and some seaweed on the sand, but overall, the beach was great. Families with children may want to be cautious due to the waves and some areas were not suitable for swimming due to dangerous rocks. Despite the property being right next to the ocean, not all rooms had a direct view of the beach. Some guests were disappointed as the "beach" was actually a cliffside full of rocks instead of the sandy shore depicted in adverts. However, this did not stop guests from enjoying the tranquility and infrastructure by the sea. Despite some challenges, the beautiful beach views from The Royal Islander make it worth a visit.

Family

If you're in search of a family-friendly resort, look no further than The Royal Islander – An All Suites Resort. Many guests have rated this hotel very highly for families with children, thanks to its excellent facilities and proximity to everything. Double rooms are particularly good for families, while the large family suite is perfect for groups of up to six people with two bedrooms featuring extra large beds, a full kitchen, a comfortable living room with two additional beds, a large balcony and two bathrooms. Guests rave about the comfortable beds and cannot think of anything negative to say about this hotel. Overall, this resort comes highly recommended for families looking for a relaxing and pleasant vacation.

Outdoor Pool

The outdoor pool at The Royal Islander – An All Suites Resort is a highlight for many guests with phrases such as "nice pool and beach view" and "good large pool" being common. Guests also enjoyed the convenience of the pool bar and the overall area of the swimming pool. However, some reviewers noted an issue with guests "reserving" pool chairs with items such as towels and books, despite the hotel's policy prohibiting the practice, making it difficult to "just relax and enjoy the facilities." Overall, the resort's swimming pools were highly regarded by guests with one even using the Spanish word for "pools" in their review, "las albercas."

Yes, The Royal Islander – An All Suites Resort has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.

No, a spa isn't available at The Royal Islander – An All Suites Resort.

No, The Royal Islander – An All Suites Resort doesn't allow dogs.

Yes, parking facilities are available at The Royal Islander – An All Suites Resort.

No, The Royal Islander – An All Suites Resort doesn't have a gym.

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