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Hotel Serra Nevada

Canela , Av. Oswaldo Aranha, 610 (Show on Map)

9.2

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Serra Nevada is a highly recommended hotel for travelers seeking a cozy and welcoming experience with top-notch service. The hotel's strategic location in Canela allows guests to explore the city on foot and enjoy nearby shops, restaurants and attractions like the famous Stone Cathedral. The hotel's exterior is beautiful and well situated, surrounded by a lovely neighborhood suitable for guests to take walks. The breakfast is excellent with many varieties and tasty local dishes served until noon, making it perfect for late-risers. The hotel offers spacious and clean rooms with great service and a wonderful breakfast. The hotel is well-maintained with comfortable beds and a good shower. The hotel's immaculate cleanliness is frequently commended, describing the rooms and common areas as spotless and well-organized with clean towels and linens. The attentive staff also received praise for their excellent service and attention to hygiene. The hotel is a great option for travelers looking for a hotel with a pool with many guests enjoying the heated pool and mentioning how warm and comfortable the water was. Families with children appreciated the thoughtful menu options and play area. The hotel's kid-friendly atmosphere makes it a great option for families looking to relax and have fun together. While the beds at Hotel Serra Nevada received mixed reviews, many guests still found them to be comfortable and suitable for a restful night's sleep. Overall, Hotel Serra Nevada is an excellent choice for travelers seeking a clean and comfortable stay with excellent service.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Deluxe Apartment This heated room offers a private bathroom, cable TV, fan, telephone and minibar. Wi-Fi is free.

Duplex Suite With street views, this heated duplex suite has a seating area with a ceiling fan, minibar and cable TV. It also features a private bathroom with a hot shower and hairdryer. Wi-Fi is free. This suite can accommodate 4 adults and 1 child.

About Hotel Serra Nevada

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Guest Reviews

9.2

Excellent

Location

Hotel Serra Nevada is a great choice for travelers looking for a strategic location in Canela. The hotel staff is attentive and guests can enjoy the convenience of garage and pool facilities. The hotel is conveniently located right at the city entrance and allows travelers to explore the city on foot. The location is excellent and offers easy access to nearby shops, restaurants and the famous Stone Cathedral. Guests can feel safe walking around at night to enjoy the Christmas decorations. The hotel's exterior is beautiful and well situated, surrounded by a lovely neighborhood suitable for guests to take walks. The breakfast is excellent and compliments the overall experience at Hotel Serra Nevada.

Breakfast

If you're a breakfast person, you'll love Hotel Serra Nevada! Guests rave about the excellent breakfast with many varieties and tasty local dishes. What's even better is that breakfast is served until noon, making it perfect for late-risers. You'll also find clean and comfortable rooms, attentive staff and fantastic facilities like a heated pool. Plus, the hotel's location is perfect for exploring the city. Although some guests mention that there could be delays in restocking the breakfast items, overall, it's a top-notch experience. If you're looking for a hotel with a delicious breakfast, Hotel Serra Nevada is the place to stay!

Rooms

Hotel Serra Nevada offers spacious and clean rooms with great service and a wonderful breakfast. The hotel is well-maintained with comfortable beds and a good shower. While some guests noted a lack of organization in the rooms, many others appreciated the rooms being tidied up whenever they left. The majority of guests found the rooms to be cozy and comfortable, although a few noted issues with the beds and some had complaints about the small size and limited TV channels. Some of the rooms were older and in need of updating, but overall guests enjoyed the spaciousness and cleanliness of the accommodations. The hotel also received favorable remarks for its location and amenities.

Beds

The beds at Hotel Serra Nevada received mixed reviews. Some guests found them to be comfortable and soft with pleasant-smelling linens and pillows. However, there were complaints about some of the beds being too small or narrow with some guests suggesting that a larger mattress would be more comfortable. Some guests also noted issues with the heating in the rooms. While some guests found the beds to be a bit unstable, others described them as comfortable and well-maintained. Overall, it seems that while the beds at Hotel Serra Nevada could use some improvement, many guests still found them to be comfortable and suitable for a restful night's sleep.

Cleanliness

Hotel Serra Nevada is a fantastic choice for anyone seeking a clean and comfortable stay. Numerous guests have commended the hotel's immaculate cleanliness, describing the rooms and common areas as spotless and well-organized with clean towels and linens. The attentive staff also received praise for their excellent service and attention to hygiene. Despite a few isolated incidents, such as an unpleasant odor in one guest's bathroom or a lack of attention to cleanliness in one hallway, the vast majority of guests had a flawless experience. Additionally, the hotel's location, facilities and breakfast spread were also frequently commended. Overall, Hotel Serra Nevada is an excellent choice for travelers looking for a clean and comfortable stay with excellent service.

Staff

If you're looking for a hotel with exceptional service, look no further than Hotel Serra Nevada. Guests consistently rave about the attentive and helpful staff, from the front desk to the housekeeping staff. The hotel's employees are praised for their friendliness, hospitality and attention to detail. Many guests specifically mention certain staff members, such as Eduardo, Lupércio and Renata, for going above and beyond to make their stay comfortable. The hotel also offers a range of amenities, including a warm pool, sauna and activities led by a dedicated recreation specialist. The rooms are spacious, comfortable and well-maintained and the breakfast is varied and delicious. Overall, Hotel Serra Nevada is an excellent choice for travelers seeking a cozy and welcoming experience with top-notch service.

Pool

Hotel Serra Nevada is a great option for travelers looking for a hotel with a pool. Many guests enjoyed the heated pool and mentioned how warm and comfortable the water was. Guests appreciated the location, friendly staff and convenient parking. The hotel also had an excellent breakfast offering with plenty of variety and attention to social distancing measures. Families with children appreciated the thoughtful menu options and play area. While a few guests mentioned the pool being a little small, many guests were happy with the pool's size and overall quality. The hotel also provides bikes for guests to use. Overall, Hotel Serra Nevada is a highly recommended option for those looking for a comfortable and enjoyable experience with a pool.

Parking

The parking situation at Hotel Serra Nevada has received mixed reviews from guests. On one hand, many noted that the parking was ample, free and included in the price of their stay, while others complained about the narrow parking spots or the fact that the lot filled up quickly. Some guests also had issues with the location of their room in relation to the parking lot, as the exhaust from buses or chimneys could create an unpleasant atmosphere. However, overall it seems that guests can expect a decent parking experience at Hotel Serra Nevada, as many reviews describe the lot as large and secure.

Family

Looking for a family-friendly hotel for your next vacation? Look no further than Hotel Serra Nevada! Guests highly recommend this hotel for families, citing the excellent kids' activities and amenities as a major highlight. The hotel has a dedicated kids' area with a playroom and a recreationist to supervise children and the brinquedoteca (playroom) is stocked with toys and games to keep children entertained. Parents also appreciate that the hotel offers dishes specifically for kids, as well as the option to bring frozen food that the kitchen will prepare for them. Many guests mention that their children loved the warm pool and some even pestered their parents to return to the hotel on their next trip! The hotel's kid-friendly atmosphere makes it a great option for families looking to relax and have fun together.

Heated Pool

Looking for a hotel with a fantastic heated pool? Look no further than Hotel Serra Nevada. Guests rave about the wonderfully warm waters of the indoor pool with many describing it as "super quentinha" or very warm. Families with children sing its praises, as they can enjoy the "pequena piscina térmica no subsolo" or small heated pool on the lower level, while the hotel also offers customized children's meals. The pool is referred to as "piscina térmica" or "piscina aquecida" throughout the reviews, showcasing its consistently warm temperature. Overall, guests highly recommend this hotel's heated pool for a relaxing and enjoyable stay.

Yes, Hotel Serra Nevada has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hotel Serra Nevada.

No, Hotel Serra Nevada doesn't allow dogs.

Yes, parking facilities are available at Hotel Serra Nevada.

Yes, Hotel Serra Nevada has a gym.

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