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Heritage Village Resort & Spa Goa

Cansaulim , Arossim Beach (Show on Map)

8.6

Very Good

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Summary of reviewsHeritage Village Resort & Spa Goa is a highly recommended resort for a peaceful and relaxing getaway in Goa. The location is a big draw for guests with access to a nearby beach that is perfect for swimming and some great food shacks. The breakfast options offered at the hotel are wide-ranging and delicious with an emphasis on Indian cuisine. The dinner options are also outstanding with the Pan Asian restaurant, Mama Miso, being a particular standout. The rooms are spacious, comfortable and well-furnished with a lovely rustic look. The staff are friendly, helpful and attentive, providing exceptional customer service. The pool area is fantastic with plenty of sun loungers and a lovely setting for relaxation. The resort is also very kid-friendly, offering many activities to keep everyone entertained. The pet-friendly atmosphere is also highly praised with special treatment for furry friends. While some guests have noted minor issues with cleanliness and food options, the vast majority of guests recommend this resort and many rated it higher than 5 stars. Overall, Heritage Village Resort & Spa Goa is an excellent and extraordinary holiday location in Goa.
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Categories

Luxury Resort

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Dog Friendly Resort

Romantic Resort

Resort with Swimming Pool

Children's Pool Pool Swim Up Bar Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Resort with Swim Up Bar

Resort with Children's Pool

Room Types

Superior Twin Room Air-conditioned room features a TV with satellite channels, safety deposit box and a balcony with garden view. Tea/coffee making facilities are available. The attached bathrooms are fitted with a shower, hairdryer and free toiletries.

Deluxe Pool Facing Rooms Larger room Includes a seating area and sofa bed. The room offers contemporary interiors and elegant décor.

Club Room Room is fitted with a 43" Flat Screen TV. A sofa bed is provided. It includes customised room, balcony and bath amenities.

Executive Suite with Bathtub The spacious suite comes with a panoramic view of the resort pool and a personal balcony to enjoy the amazing view. It has antique furniture, private workstation and specially done flooring.

About Heritage Village Resort & Spa Goa

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Guest Reviews

8.6

Very Good

Location

The location of Heritage Village Resort & Spa Goa is a big draw for guests with access to the nearby beach being excellent and just a short stroll away. The area around the hotel is lovely with a beautiful and quiet beach nearby that is perfect for swimming and some great food shacks. For those wanting to escape the crowds, this is the ideal location. Additionally, the hotel is only 20 minutes from the airport and drivers are on hand to take guests to other nearby attractions. However, it should be noted that public transport options are limited. Overall, the location is a big plus for guests and the hotel is just 200 meters from the beach.

Breakfast

Guests at Heritage Village Resort & Spa Goa are delighted with the breakfast options offered at the hotel. Reviewers often mention the wide variety of food available, from Indian and continental recipes to omelettes and freshly made pancakes and waffles. Many appreciate the emphasis on Indian cuisine and the option for made-to-order eggs. Some guests even rave about the fantastic Pan Asian restaurant attached to the hotel. While a few guests have noted slow service or limited options, overall the reviews are positive with many describing the breakfast as delicious with a great variety of choices.

Dinner

Guests of the Heritage Village Resort & Spa Goa raved about the dinner options at the hotel with some describing the food as simply amazing. The Pan Asian restaurant, Mama Miso, was a particular standout with guests recommending it for its great menu and excellent taste. Chutney restaurant was also praised for its amazing food. The daily buffet received several compliments for its excellent quality, while the gala dinners for special celebrations like Christmas and New Year were described as outstanding with a great selection and beautifully displayed dishes. However, some guests felt that the food choices outside of these restaurants were poor and not 5-star quality with one even experiencing food poisoning on the first night. Despite this, the majority of guests found the service and food of top quality and would recommend trying out the various restaurants offered at the resort.

Rooms

The Heritage Village Resort & Spa in Goa offers a great variety of rooms to choose from. Many past guests enjoyed the spacious and comfortable accommodations that were very clean and well furnished. The traditional Goan exteriors combined with contemporary and modern rooms created a lovely rustic look. The deluxe club rooms were particularly appreciated for their amenity-filled and clean spaces. The higher categories of rooms were especially spacious. Each room had all the facilities that one would need for a comfortable stay including a comfy bed, spacious bathrooms with toiletries and even a sewing kit. Some guests mentioned enjoying the quirky and beautifully decorated rooms. However, a few negative comments were made about cleanliness issues such as dust and small cockroaches. Additionally, some guests experienced issues with amenities such as the a/c and bathtub not functioning in certain rooms. Despite these occasional issues, overall the property is well-maintained and offers many comfortable room options for guests.

Cleanliness

If you're looking for a clean and comfortable stay in Goa, you can't go wrong with Heritage Village Resort & Spa. Though there were a few minor issues with room cleanliness, staff were always quick to resolve any problems and keep everything spick and span. Guests consistently praised the well-maintained facilities, including quirky rooms with all the amenities you could need, sparkling bathrooms and beautiful grounds kept tidy by the friendly and helpful staff. Some guests did note that the hotel might feel understaffed at times and that there was some occasional tension among restaurant staff, but overall the focus on cleanliness and guest comfort shines through. So if you're ready for a tranquil and clean stay in Goa, Heritage Village Resort & Spa is a great option.

Staff

If you're looking for a hotel with exceptional staff, look no further than Heritage Village Resort & Spa Goa. Reviewers have raved about the friendly, helpful and attentive nature of the staff with many mentioning specific employees who went above and beyond. The well-trained staff at this lovely property are efficient, polite and willing to make your stay perfect. From reception to housekeeping to restaurant and bar staff, every team member is highly praiseworthy. The attention and personalised service provided by the staff is truly amazing with many reviewers noting how the staff go above and beyond to make guests' stays enjoyable and comfortable. Special shoutouts go to Anne on guest relations, Ivo at the swim-up bar and the very engaged Front Office/Sales Manager, Herr Ganesh. Some reviewers did note that there were a few employees who could benefit from more training, but overall, the staff at Heritage Village Resort & Spa Goa provide a level of customer orientation rarely experienced elsewhere. The friendly and supportive staff make this hotel a great choice for your stay in Goa.

Spa

Guests of Heritage Village Resort & Spa Goa recommend checking out the spa despite its small size and unimpressive interior. The massages are described as incredibly soothing and amazing, making a visit well worth the price. Guests also praise the nearby wellness center for yoga and meditation. However, some negatives are mentioned such as poor timings, long wait times and a small/hot room. Some guests weren't asked if they wanted a drink during their treatment. Additionally, one negative mention is not related to the spa itself, but rather the taxis outside that control prices. Overall, while the quality of service may be average, the spa therapies receive positive feedback, particularly the ayurvedic massage.

Pool

The Heritage Village Resort & Spa in Goa boasts a fantastic pool area that receives high praise from guests. From the well-maintained outdoor pool and swim-up bar to the dedicated children's pool, the pool area offers plenty of sun loungers and a lovely setting for relaxation. The pool bar serves complimentary drinks, including tea and coffee and the bar staff are friendly and professional, making the best cocktails. The hotel's location near a quiet and clean beach and having cycles available for guests to ride makes this an ideal place to stay for a beach holiday. In addition, there are lots of activities to keep guests engaged, from table tennis, foosball and daily planned activities. Overall, the pool is the highlight of the resort with guests raving about its cleanliness, size and lively atmosphere. While some guests indicate that the swimming pool needs some renovation, others find the pool area and surrounding loungers lovely. The only downside mentioned was the occasionally muddy pool water.

Family

If you're looking for a fun and personal stay with your family, Heritage Village Resort & Spa Goa has got you covered. With activities like family cycle rides and games organized for kids, the resort is perfect for holidaymakers with children. The place is very kid-friendly and offers many activities to keep everyone entertained. Many guests have enjoyed their stay with their families, feeling at home all throughout. It's also a great place to unwind and recharge, whether solo or with a group or family. While some guests have noted that the kids' activities may not be abundant, the resort caters well for families with excellent stay thoroughly enjoyable for the entire family group. Whether with babies or older children, this resort is a great family getaway and comes highly recommended.

5 Star

Heritage Village Resort & Spa Goa has been described as an exceptional resort, offering guests a peaceful and relaxing getaway with superb 5-star facilities. The staff are friendly and hospitable, which makes a significant impact on a vacation. The property is situated perfectly by the beach, providing beautiful scenery. The reviews recommend this hotel as a perfect holiday destination in Goa. However, some reviews comment that the breakfast and food options were not up to the standards of a 5-star hotel and some found the gym disappointing. Nonetheless, the vast majority of guests recommend this resort and many rated it higher than 5 stars. Overall, the Heritage Village Resort & Spa Goa is a colorful, excellent and extraordinary holiday location in Goa.

Dog Friendly

If you're looking for a pet-friendly resort in Goa, look no further than Heritage Village Resort & Spa. Guests have raved about the truly pet-friendly atmosphere with special treatment for furry friends, including beds in the rooms, toys, food and access to common areas and the Mama Miso restaurant. The staff have also received high praise for their care for pets with many travellers noting that they travelled with their pet and found the hotel's pet policies to be some of the best they've encountered. One guest even mentioned that the front office team upgraded their room to a Club room to accommodate their pet. The hotel's owners also deserve a round of applause for supporting a Pet Centre onsite. Whether you're travelling with your pet or not, it's comforting to know that so many other pet-owners have had positive experiences at this dog-friendly resort.

Yes, Heritage Village Resort & Spa Goa has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.

Yes, a spa is available at Heritage Village Resort & Spa Goa.

Yes, Heritage Village Resort & Spa Goa welcomes dogs.

Yes, parking facilities are available at Heritage Village Resort & Spa Goa.

Yes, Heritage Village Resort & Spa Goa has a gym.

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