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Southern Sun Cape Sun

Cape Town , Strand Street (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSouthern Sun Cape Sun is a luxurious hotel located in the Central Business District of Cape Town, making it the perfect location for exploring the city's major attractions. The hotel offers a diverse and delicious breakfast buffet with Western and Indian options, fresh fruit and pastries. The rooms range in quality with some guests praising the beautiful and spacious rooms with spectacular views of Table Mountain and Robben Island, while others found them outdated and in need of an upgrade. However, most guests found the rooms comfortable with excellent quality bedding. The hotel is well-maintained and clean with daily cleaning of the rooms and modern amenities. The staff are exceptional with guests consistently praising their friendliness, professionalism and helpfulness. The hotel offers an indoor swimming pool, which some guests found enjoyable despite its small size. The hotel provides parking for guests, although it may require payment and can be a bit of an inconvenience. The hotel is also family-friendly with childminding facilities and accommodating staff. The beds, pillows and linens are exceptional, providing guests with a comfortable and restful stay. While some guests felt the hotel did not meet the standards of a four-star hotel, others found it to be a great value for money and even considered it a five-star hotel. Overall, Southern Sun Cape Sun is an excellent choice for those seeking a clean, comfortable and well-located stay in Cape Town.
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Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

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Accessible Hotel

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4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard King Room - Non-Smoking These spacious, air-conditioned rooms feature views of Table Mountain, Robben Island, or Table Bay. Each has an antique-style décor and an en suite with a bath and shower.

Suite - Non-Smoking This spacious suite features walk-in cupboards and dressing tables. It has an en suite lounge and dining room. It comes equipped with a coffee station, flat screen TV and WiFi access.

Double Room with Two Double Beds - Non-Smoking Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.

Executive King Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 1 bed.

Presidential Suite This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

Penthouse Suite This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Suite - Smoking This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as mountain views. The unit offers 1 bed.

Double Room with Two Double Beds - Smoking Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.

Standard King Room - Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

About Southern Sun Cape Sun

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Guest Reviews

8.0

Very Good

Location

If you're planning a trip to Cape Town, look no further than Southern Sun Cape Sun! This classic hotel is located conveniently in the Central Business District, making it the ideal location for those wanting to explore the city. Not only is it within easy walking distance of museums, Company Garden, City Hall and Long Street, but it's also near major attractions like the Table Mountain, Red Bus and V&A Waterfront. Plus with several restaurants, shopping malls and laundry facilities nearby, you'll have everything you need at your fingertips. The hotel also offers beautiful views of the city landscape and Table Mountain from its lifts and rooms. Being located opposite Table Mountain and in a pretty central location, it is definitely the perfect place to stay. What more can you ask for? With its excellent location and flexible approach in accommodating guests, Southern Sun Cape Sun is the ideal home for a memorable vacation in Cape Town.

Breakfast

Southern Sun Cape Sun offers a delicious and diverse breakfast that has been described as amazing, excellent and even the best breakfast in any hotel. The buffet spread includes Western and Indian options, along with fresh fruit and many pastries. The food quality is great with people ready to make egg dishes on request. Guests appreciate the wide range of choices and the fact that the hotel always replenishes the food. While a few guests commented that the breakfast could have had more vegetarian options, overall, the breakfast was very good and exceeded expectations. The only downside is that some guests found the breakfast to be the same every day, which became less appetizing over time. However, this did not detract from the otherwise fantastic breakfast experience.

Rooms

Southern Sun Cape Sun offers a variety of rooms ranging in quality. While some guests praise the "beautiful" and "spacious" rooms with "spectacular views" of Table Mountain and Robben Island, others complain about the "outdated" and "run down" look of the rooms with worn out carpets and old-style bathrooms. Despite this, most visitors find the rooms comfortable with excellent quality bedding, including comfortable beds and pillows. Guests appreciate the daily cleaning of the rooms, while some mention issues with thoroughness, such as dirty curtains or furniture. Many call attention to the helpful staff and the hotel's prime location, while others suggest adding a microwave to the rooms. Some claim the hotel needs an upgrade to match its four-star rating, while others applaud the luxurious and clean feel of the rooms. Overall, the rooms are neatly kept and functional, although some may require an upgrade from the 70's-80's look.

Beds

Southern Sun Cape Sun is a hotel that certainly knows how to make their guests feel at home. Multiple guests gushed about the exceptional quality of the beds, pillows and linens, describing them as "amazing" and "great". The majority of guests had a comfortable and restful night's sleep thanks to the cozy and comfortable beds. The bedding and towels were also praised for their excellence. Despite a few comments about uncomfortable pillows, most guests were impressed with the overall comfort of the beds. Southern Sun Cape Sun is guaranteed to provide guests with a comfortable and restful stay.

Cleanliness

Southern Sun Cape Sun is a luxurious, high-rise hotel with excellent cleanliness that is well located in the City Bowl area. The hotel boasts modern rooms that are often described as clean and beautifully maintained with exception to some outdated rooms that require better upkeep. Guests particularly appreciate the cleanliness of the bedding and the fact that rooms are cleaned daily, albeit with some inconsistencies. Though there were some concerns about bathroom cleanliness, most guests found bathrooms to be functional and well-maintained, albeit a bit outdated. Overall, the staff were found to be welcoming and helpful. While there were a few isolated complaints about specific room maintenance issues, Southern Sun Cape Sun is an excellent choice for those seeking a clean and comfortable stay in Cape Town.

Staff

The Southern Sun Cape Sun is a luxury hotel with an exceptional staff. Guests consistently rave about the friendly, helpful and professional service they received. In particular, the porters, housekeeping staff, breakfast staff and lounge staff were praised. The reception staff were also mentioned as being very attentive and welcoming. Even when there were service failures, the staff's recovery efforts were remarkable and showed genuine care. Some guests mentioned specific staff members who went above and beyond in their service, such as Andile, Basheer and Gerald. The hotel's senior management was also commended for their friendliness and approachability. However, there were a few negative comments about staff members who were grumpy or unfriendly, particularly at breakfast. Overall, the Southern Sun Cape Sun's staff are a stand-out feature of the hotel with many guests repeatedly extolling their kindness, professionalism and service with a smile.

Pool

The Southern Sun Cape Sun hotel offers an indoor swimming pool, which many guests found enjoyable despite the absence of an outdoor pool. The indoor pool is located in the gym area and some guests found it too cold, but it is still a good option especially during winter when the pool is not heated. The pool area is equipped with heaters at night, making it a perfect spot to relax after a long day of exploring. However, some guests were hoping for a bigger pool with outdoor furniture. Additionally, some guests found the staff at the pool area unfriendly. Nevertheless, many guests appreciated the heated pool and found the facilities satisfactory. The only critique was that the pool closes early, which was disappointing for families with kids who were hoping to swim after a long day.

Parking

The Southern Sun Cape Sun hotel provides parking for guests, however it is not always allocated to a specific spot and may require payment. While there are some issues with the size and entry/exit of the underground parking, there are still options available across the street. While some guests found it to be a bit of an inconvenience, overall parking is available and can be manageable with a bit of patience and attentiveness.

Family

If you're traveling with kids, the Southern Sun Cape Sun is a great choice for a family stay. The hotel offers childminding facilities and went out of their way to make the stay a highlight for our children. Arrival, staff, reception, lights, sweeties for kids and welcome drinks were all wonderful touches that made my child say, "this is like in the movies." We booked two family rooms and my family loved them. The lady at reception welcomed us warmly and made my kids feel special. Despite only receiving one bath towel for our family of four, we enjoyed everything and the hotel was very accommodating to my young, sometimes loud children. If you're planning on bathing your child, note that the bathing facilities may not meet the criteria. All in all, we had a fantastic stay at Southern Sun Cape Sun with our family.

4 Star

Southern Sun Cape Sun is a lovely hotel located in Cape Town, however some guests felt it did not meet the standards of a four star hotel. The common areas and rooms could use some upgrades and repairs, but the bathrooms were decent. Despite this, many guests found the hotel to be a great value for money and even considered it a five star hotel. The regal beauty of the hotel was praised and some guests believed it deserved a higher star rating. While some standards may be below those expected of a four star hotel, others found it to be the best five star hotel.

Yes, Southern Sun Cape Sun has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Southern Sun Cape Sun.

No, Southern Sun Cape Sun doesn't allow dogs.

Yes, parking facilities are available at Southern Sun Cape Sun.

Yes, Southern Sun Cape Sun has a gym.

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