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Summary of reviewsThe Bantry Aparthotel by Totalstay is a highly regarded accommodation option in the vibrant Sea Point neighborhood, praised primarily for its exceptional location. Guests appreciate its proximity to the beach, diverse dining and shopping options and easy access to Cape Town attractions like the V&A Waterfront and Table Mountain. The local area is considered safe and lively, offering a mix of relaxation and activity, enhanced by ample parking facilities and the friendliness of the staff.
The breakfast experience, although varied, largely receives positive remarks for its quality, taste and variety. Guests value the good value for money and consider it a great start to the day, though there is room for improvement in variety and consistency.
Rooms at the hotel are described as spacious, comfortable and clean with modern design and useful amenities. Ocean view rooms are particularly praised for their stunning scenery, contributing to a satisfying stay. However, occasional maintenance issues and noise from the nearby road were noted.
Cleanliness is another highlight with the hotel receiving commendations for its immaculate rooms and common areas. Housekeeping services are well-regarded, ensuring a fresh and pleasant environment for guests, despite some minor inconsistencies.
The staff's exceptional service is a standout feature, frequently described as friendly, helpful and professional. While there were occasional mentions of isolated unprofessional behavior, the overall sentiment is one of appreciation for their warm and accommodating demeanor.
Free wifi is available with mixed reviews regarding its reliability. While many guests found it satisfactory, others experienced weak or slow connections, particularly during load-shedding periods.
The pool area garners mixed feedback. While some guests find it inviting and well-maintained, others feel it is small, lacks sun loungers and sometimes falls short in upkeep and cleanliness.
Parking facilities are generally appreciated for their convenience and security, though the tightness of the spaces poses challenges for larger vehicles.
The hotel is also a notable choice for families, providing spacious and adjoining rooms and a family-friendly environment. The staff’s efforts to accommodate family needs and ensure a comfortable stay are recognized and valued.
Beds at The Bantry Aparthotel are widely praised for their comfort and quality, contributing to a restful experience. Fresh linens and clean, comfortable bedding are common highlights, though a few guests noted issues with pillow firmness and mattress hardness.
For business travelers, the hotel offers a convenient location and essential amenities, although the quality of rooms and the usability of desk areas vary. WiFi reliability during load shedding is a concern, but overall, the property is considered a good choice for business trips.
In summary, The Bantry Aparthotel by Totalstay provides a positive and well-rounded experience with its prime location, cleanliness, comfortable rooms and exceptional staff service, making it a desirable choice for both leisure and business travelers. Show more
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Categories
Hotel for Honeymoon
Boasting Deluxe, Luxury and Penthouse Suites which offer comfortable and private accommodation, as well as mesmerising views over the Atlantic Ocean, this boutique hotel is nothing short of ideal for the most dreamy honeymoon getaway in Cape Town.
Boutique-style Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Penthouse StudioThis spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as sea views. The unit offers 2 beds.
Standard StudioThe well-equipped kitchenette has a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Luxury ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with sea views, this apartment also features a seating area and a flat-screen TV with satellite channels. The unit has 2 beds.
Loft StudioOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned studio offers a flat-screen TV with satellite channels, a seating area, a dining area and a wardrobe. The unit offers 2 beds.
Loft Studio Sea ViewGuests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and an oven. The spacious studio features air conditioning, a seating area, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Studio Sea ViewIn the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in the vibrant neighborhood of Sea Point, The Bantry Aparthotel by Totalstay boasts an exceptional location, frequently praised by its guests. Situated within a short walking distance to the beach, the hotel is ideally located for leisurely seaside strolls. Its proximity to an array of charming restaurants, cafes and shops makes it an ideal choice for visitors who appreciate easy access to dining and shopping options.
The hotel’s advantageous position allows for convenient transportation links, making it simple to explore Cape Town and nearby attractions like the V&A Waterfront and Table Mountain. Additionally, the location provides a safe and lively environment, where guests can enjoy the local vibe.
Benefitting from stunning ocean views and the serene ambiance of the promenade, the hotel is perfectly positioned for those seeking both relaxation and activity. The ample parking facilities, coupled with friendly and helpful staff, further enhance the overall guest experience.
The local neighborhood offers leafy, quiet streets and is considered one of the safest areas, adding to its appeal. Whether looking to indulge in a morning run along the coast or enjoy nearby leisure activities, The Bantry Aparthotel’s prime location serves as an excellent base for any traveler.
Breakfast
The breakfast experience at The Bantry Aparthotel by Totalstay presents a mixed bag, but largely tilts towards the positive. Many guests enjoyed a very good to excellent breakfast with some describing it as delicious, excellent and even sumptuous. The cooked breakfast, in particular, received high praise for its quality and taste. The friendly and lovely service by the staff during breakfast seemed to enhance the overall dining experience.
A notable number of guests appreciated the variety and options available with cereals, toast, fruit, eggs and hot dishes as common highlights. Some reviews specifically mentioned the breakfast as a great value for money and a good start to the day.
However, not all reviews were glowing. There were instances where guests found the breakfast to be average, limited or not meeting their expectations. Issues such as lack of variety, the same menu every day and the absence of certain dietary options (like Halaal) were pointed out. Some even mentioned experiencing cold, bland or overpriced breakfasts.
Despite some areas needing improvement, the positive reviews generally reflect well on the breakfast at The Bantry Aparthotel by Totalstay. Many guests found it to be a satisfying and enjoyable part of their stay, but there remains room for enhancing the breakfast offerings to meet diverse expectations better.
Rooms
The Bantry Aparthotel by Totalstay offers guests a predominantly positive experience with its rooms, described frequently as spacious, comfortable and clean. Many guests appreciated the generous room sizes, which often included a dining table, sofa and kitchenette appliances like a fridge and microwave. Multiple reviews highlighted the rooms' modern design and useful amenities, contributing to an overall satisfying stay. Notably, the rooms with ocean views received praise for their stunning scenery.
However, some areas were noted for needing improvements, such as occasional maintenance issues, outdated decor and noise from the nearby road. Cleanliness was generally well-regarded, although a few guests reported specific issues, including mould in the bathroom and hair in the shower. Comfort remains a consistent theme with many reviewers mentioning comfortable beds, well-functioning air conditioning in some rooms and bright, welcoming spaces.
Overall, The Bantry Aparthotel by Totalstay provides a pleasant, spacious accommodation experience, particularly valued for its cleanliness and views, although some aspects could benefit from updates and better maintenance.
Beds
The Bantry Aparthotel by Totalstay has garnered praise for its well-appointed and comfortable beds, creating a restful experience for many guests. Most reviews highlight the spaciousness and comfort of the beds with descriptions such as "very big and comfortable beds," "super comfy beds," and "huge and comfy." Many guests also applauded the quality of the bedding, noting that the linens were always fresh and spotless and the pillows often received compliments for their added comfort.
Several reviewers mentioned the practicality of the beds, pointing out features like the super comfortable king beds that can easily split into twin beds. The hotel rooms were also noted for their cleanliness with clean bedding and good mattresses contributing to the overall positive sleeping experience.
However, there were some exceptions to the general satisfaction. A few guests found the pillows too soft or the mattresses too hard with one specific complaint about the sleeper couch mattress being unusable. There were also mentions of beds made up without cleaning.
Overall, despite a few negative comments, the majority of guests at The Bantry Aparthotel seem to appreciate the hotel's commitment to providing a comfortable and clean sleeping environment, making it a reliable choice for a good night’s rest.
Cleanliness
The Bantry Aparthotel by Totalstay is most notably appreciated for its exceptional cleanliness. Guests repeatedly highlight the clean and spacious rooms, which are tastefully decorated and well-maintained. Housekeeping services are frequently commended as excellent, ensuring rooms are spotless and comfortable with daily attention. Common areas, including the corridors and bathrooms, are described as impeccably clean with fresh towels replaced daily and bins emptied regularly.
The hotel features modern, well-kept facilities with guests noting the exterior and overall environment are tidy and well-maintained. Cleanliness in the rooms extends to clean carpets, floors and bathrooms, contributing to a fresh and pleasant stay.
However, occasional critiques point towards a need for improvement in certain areas. A few guests mentioned surface-level cleaning and some inconsistencies in the thoroughness of housekeeping. Issues with the cleanliness of the swimming pool and outdated rooms were also noted. Despite these minor drawbacks, the overarching sentiment revolves around a high standard of cleanliness that enhances the comfort and satisfaction of guests during their stay.
Staff
The reviews for The Bantry Aparthotel by Totalstay consistently praise the exceptional quality of the staff. Words like friendly, helpful, fantastic and welcoming appear repeatedly, reflecting the staff's dedication to providing outstanding service. Guests highlight the courteous, kind and professional demeanor of the team from reception to housekeeping. Particular mentions of outstanding service by individuals such as Herbert on reception and Thandi in the restaurant add a personal touch to the positive feedback.
The majority of guests describe the staff as incredibly friendly, constantly available and always willing to go above and beyond to assist with any needs. The simplicity and efficiency of the check-in process are noted with a specific emphasis on the warm and smiling welcome upon arrival.
However, not all reviews are uniformly positive. Some guests experienced isolated incidents of unprofessional behavior and felt that certain staff members exhibited a bad attitude. There were mentions of a lack of managerial support at times and inconsistencies in the reception experience. Despite these few negative remarks, the overwhelming sentiment is one of appreciation and satisfaction with the team's effort to make stays enjoyable and comfortable.
Overall, the staff at The Bantry Aparthotel have established a strong reputation for their friendliness, helpfulness and exceptional service, contributing significantly to the guests' positive experiences.
Wi-Fi
The Bantry Aparthotel by Totalstay offers free wifi, which several guests found reliable and great, adding a positive aspect to their stay. However, not all experiences were consistent; some guests struggled with weak or slow connections with wifi often being unusable or missing in parts of the room and it notably does not work by the pool. During load shedding, the lack of backup lights affects internet availability, adding to the inconsistency. While the hotel provides wifi, these mixed reviews highlight that it may be unreliable or poor, particularly during specific times or in certain areas.
Pool
The pool at The Bantry Aparthotel by Totalstay is a mixed experience for guests. Many have found the pool to be inviting and nice, appreciating that it offers a lovely and peaceful retreat. The outdoor area with the pool has been described as well-maintained with the poolside chairs in good condition. On the positive side, some guests found the pool to be relatively large and very clean.
However, there are also mentions of the pool being quite small with limited sun loungers, indicating that space might be an issue during busier times. Additionally, some reviews pointed out that the pool area appears worn out and is only partially staffed. There are consistent remarks about cleanliness concerns with several guests noting that the pool was unclean and the bottom dirty. The overall impression is that while the pool itself can be a pleasant feature, it occasionally falls short in upkeep and space.
Parking
Guests at The Bantry Aparthotel by Totalstay have shared a range of experiences regarding the parking facilities. Many appreciated the convenience and security of the on-site underground parking, noting it as a positive feature. The availability of free parking and the option of private parking spaces were additional perks that several guests found beneficial.
However, a recurring theme in the reviews is the tightness of the parking spaces, making it challenging for larger vehicles to maneuver. Some guests found the parking bays too narrow and difficult to get into and out of, particularly when the garage was full. While the secure parking was a commonly praised aspect, the small size and sometimes awkward layout of the parking facilities posed issues for some visitors.
A few guests expressed concerns about the security of the car park and there were mentions of an unreasonable charge and a lack of complementary parking. Despite these mixed reviews, the consistent availability of parking spaces was highlighted, although it may not be suitable for larger vehicles like trucks or bakkies.
Family
The Bantry Aparthotel by Totalstay stands out as an ideal destination for families seeking a comfortable and welcoming environment. Various reviews highlight the hotel's emphasis on accommodating family needs, including the availability of spacious family rooms and adjoining rooms that make it easy for families to stay together. The atmosphere is consistently praised as family-friendly with suitable facilities ensuring a pleasant stay for guests of all ages.
Several guests appreciated the thoughtful touches such as organizing a cot for a baby and ensuring that their children felt at home. The hotel's dedication to safety and cleanliness receives commendations with mentions of clean bedding, good mattresses and well-maintained rooms that offer large views.
Travelers also noted how the hotel staff went above and beyond to provide assistance with extended family rooms, accommodating not just children but also elderly parents. This makes The Bantry Aparthotel a versatile option for various family configurations, including those who travel with adult children or infants.
The sense of being "a home away from home" was echoed by several guests, underlining the comfort and ease that families experienced during their stay. Positive word-of-mouth is evident, as many would choose to stay again and recommend the hotel to friends and family, highlighting its suitability for a broad range of family needs, including those of Arab families.
Business
The Bantry Aparthotel by Totalstay presents itself as a generally convenient choice for business travelers, particularly due to its excellent location which facilitates easy attendance of meetings around Cape Town, avoiding peak traffic times. The property includes essential amenities such as optimal TV and modern appliances, which cater well to the needs of business guests. However, it's noted that the quality between rooms can vary, deeming some units less suitable for business purposes. The desk areas provided are reportedly not usable, indicating a need for better office space or work desks. There are also concerns about WiFi reliability during load-shedding, which might disrupt productivity. Despite these drawbacks, the hotel possesses considerable potential for business travelers and is generally considered a great choice for business trips with guests expressing a willingness to use it again.
Boutique-Style
The Bantry Aparthotel by Totalstay offers a well-rounded boutique experience with its impeccable environment and very clean, comfortable rooms. Guests find excellent value for money here, appreciating the honest pricing for the quality provided. The service from the staff consistently receives high praise, enhancing the overall cozy and relaxing living environment that makes the hotel feel like a home away from home. The booking process is straightforward with quick check-in and on-site parking, making arrivals and departures hassle-free. Additionally, the hotel’s great location further elevates the convenience for its guests.
Romantic
The Bantry Aparthotel by Totalstay is an ideal choice for a romantic getaway with many guests celebrating anniversaries, honeymoons or simply wanting to reconnect. The romantic atmosphere is enhanced by thoughtful touches like red rose petals adorning the room, which many have found both beautiful and touching. The location itself is praised for its romantic ambiance with ocean views from the balcony offering an idyllic setting for couples. Guests appreciate the opportunity to spend quality time together without distractions, finding even the lack of power to be a unique romantic feature. With suites designed to cater to honeymooners and those seeking a romantic experience, the hotel consistently provides a memorable and intimate stay.
Yes, The Bantry Aparthotel by Totalstay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Bantry Aparthotel by Totalstay.
No, The Bantry Aparthotel by Totalstay doesn't allow dogs.
Yes, parking facilities are available at The Bantry Aparthotel by Totalstay.
No, The Bantry Aparthotel by Totalstay doesn't have a gym.