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Victoria & Alfred Hotel by NEWMARK

Cape Town , V&a Waterfront Pierhead (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Victoria & Alfred Hotel by NEWMARK is a top choice for those looking for a luxurious and convenient stay in Cape Town. The hotel's location on the pierhead jetty at the V&A Waterfront offers stunning views of Table Mountain and easy access to shops, restaurants and bars. The breakfast is a highlight for many guests with a good selection of fresh and delicious food and spectacular views. The rooms are a mix of luxury and comfort with spacious and beautiful Mountain View rooms recommended for the extra cost. The hotel is exceptionally clean with multiple guests complimenting the clean and cozy rooms and the maid service. The staff is exceptional with friendly, helpful and professional service. The hotel offers free valet parking in a safe and secure garage located right next to the hotel. The beds are super comfortable, ensuring a good night's sleep. Overall, the Victoria & Alfred Hotel by NEWMARK is a delightful and convenient place to stay with beautiful views and plenty of comfort.
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Categories

Hotel near Golf Courses

Historic Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Double Room with Mountain and Harbour View Elegant room offering panoramic views over V&A Waterfront and Table Mountain.

Superior Double Room with Piazza View This room features a view over the Piazza. It also comes with a carpet floor, an LCD TV, and a bathroom with marble floor.

Double Room - Loft Located on the 3rd floor. Offers views of Table Mountain or Victoria and Alfred Waterfront. Please note that this room cannot accommodate extra beds or babycots.

About Victoria & Alfred Hotel by NEWMARK

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Guest Reviews

8.7

Very Good

Location

The Victoria & Alfred Hotel by NEWMARK is ideally situated in the heart of Cape Town, on the pierhead jetty at the V&A Waterfront. The hotel offers an amazing location with safe and central surroundings, fabulous views of Table Mountain and easy access to the area's shops, restaurants and bars. The spacious and comfortable rooms come equipped with all the necessary facilities, making them perfect for tourists who want to explore the city on foot. Guests can enjoy a fantastic breakfast as they take in incredible views over the water. With its prime city location, the Victoria & Alfred Hotel by NEWMARK is one of the best waterfront hotels in the world and it's ideal for anyone looking for a lovely location with loads going on around the V&A Waterfront.

Breakfast

The breakfast at Victoria & Alfred Hotel by NEWMARK is a highlight for many guests with numerous reviews expressing satisfaction with the buffet selection, quality of food and service. The breakfast had a good selection of fresh and delicious food with ample choices to cater for everyone. Guests specifically enjoyed the spectacular views, lovely attic rooms and terrace setting. A few guests mentioned small portion sizes and suggested an increased bread selection, but overall, the breakfast was fantastic and highly recommended. In fact, many guests noted it as one of the best breakfasts they have had in a hotel. Although expensive, the breakfast was considered worthwhile and a good value for money.

Rooms

The rooms at the Victoria & Alfred Hotel by NEWMARK were a mix of luxury and comfort with many guests describing their room as spacious, beautiful and superb. Mountain View rooms were recommended for the extra cost and many guests had stunning views of Table Mountain and Signal Hill from their windows. The bathrooms were generally good-sized and many had large showers or big bathtubs. While some guests noted that the rooms were a bit dated or in need of TLC, others found them to be clean and modern. The beds were comfortable and some guests appreciated the availability of different pillow types. While a few guests had technical issues like a malfunctioning thermostat or poor wifi, most were very happy with both the room and the service they received. Some guests did mention that the carpets in the rooms appeared worn and dirty and were in need of replacing. Overall, the Victoria & Alfred Hotel seemed like a delightful and convenient place to stay with beautiful views and plenty of comfort.

Beds

When it comes to a good night's sleep, the Victoria & Alfred Hotel by NEWMARK doesn't disappoint. Guests have raved about the comfort of the beds with phrases such as "super comfortable" and "one of the most comfortable beds I've slept in." Even those who found the bedding underwhelming still noted that the beds themselves were "good" or "very comfortable." The hotel also goes the extra mile by providing guests with different pillow options upon request. With comfortable rooms and excellent beds, guests can rest easy at the Victoria & Alfred Hotel.

Cleanliness

The Victoria & Alfred Hotel by NEWMARK has received an abundance of glowing reviews regarding its cleanliness, solidifying its place as a top choice for those looking for a spotless place to stay. Multiple guests complimented the clean and cozy rooms with the maid service receiving high praise. The property as a whole was described as amazing, luxurious and charming, highlighting the beautiful and clean setting in which the hotel is located. The gym was also described as really cool and clean, making it the perfect spot to stay fit while on vacation. While some guests mentioned that certain areas of the hotel appeared a little tired, the overall consensus was overwhelmingly positive with guests unable to find fault with the cleanliness of the hotel. The exceptional cleanliness was noted by multiple guests with one calling it super clean and another saying it was exceptionally clean. Even guests who had minor complaints, such as dirt and grime on a bathroom door, still couldn't find fault with the overall cleanliness of the hotel. This makes the Victoria & Alfred Hotel an ideal choice for those who are looking for a spotless stay in a beautiful hotel.

Staff

Victoria & Alfred Hotel by NEWMARK has exceptional staff who are friendly, helpful and professional. Guests consistently praise the wonderful hospitality and service. The reception staff is particularly praised for their slick and professional service and the transport desk is very helpful. Special mentions are given to Lucy the concierge and Nathan for their exceptional service. The staff always serve guests with a smile and go out of their way to exceed expectations. The hotel's location is amazing and convenient and the views are great. The valet parking staff and servers are excellent and Joyce is a wonderful server. The hotel is especially family-friendly and the staff are present, attentive and loving. Overall, the hotel has a fantastic, friendly and helpful staff team that enriches the guest experience.

Parking

The Victoria & Alfred Hotel by NEWMARK offers free valet parking in a safe and secure garage located right next to the hotel. Guests can also benefit from the concierge service that conveniently handles parking and luggage placement in the room upon arrival. Although the parking arrangements were not initially explained, the valet parking system worked very well. Some guests noted that the parking has recently been adjusted and cars can no longer park outside. However, the allocated car park and free parking more than made up for any inconvenience. Despite ongoing construction work, guests still praised the on-site parking which was right in front of the hotel and off-site parking options are also available. Overall, the Victoria & Alfred Hotel provides a hassle-free parking experience for its guests.

Yes, Victoria & Alfred Hotel by NEWMARK has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Victoria & Alfred Hotel by NEWMARK.

No, Victoria & Alfred Hotel by NEWMARK doesn't allow dogs.

Yes, parking facilities are available at Victoria & Alfred Hotel by NEWMARK.

Yes, Victoria & Alfred Hotel by NEWMARK has a gym.

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