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Fairfield Inn & Suites Santa Cruz - Capitola

Capitola , 1255 41st Avenue (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Fairfield Inn & Suites Santa Cruz - Capitola is a highly recommended hotel for travelers visiting Santa Cruz. The hotel's convenient location, walking distance from restaurants, stores and the beach, makes it a traveler's paradise. Guests rave about the amazing and wonderful complimentary breakfast with plenty of options to choose from. The hotel's modern and spacious rooms are extremely clean and well-designed with smart layouts and plenty of amenities. The staff is friendly, kind and helpful, providing excellent customer service to guests. The outdoor, heated pool and hot tub are highlights of the hotel's amenities. The secure parking options, including an underground garage with private access, are a great convenience for guests. Families will appreciate the spacious rooms and extra safety measures taken during COVID times. The comfortable queen beds are consistently praised by guests. While some guests found the hotel to be a bit overpriced, the majority enjoyed their stay and found the hotel to be a solid choice. The hotel is also a great option for those who need accessible accommodations. Overall, the Fairfield Inn & Suites Santa Cruz - Capitola is a clean, comfortable and well-maintained hotel that offers great quality and value.
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Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

King Suite This suite includes 2 flat-screen TVs, a microwave, mini-fridge and an iPod docking station.

Queen Suite This suite includes 2 flat-screen TVs, a microwave, mini-fridge and an iPod docking station.

Junior King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

One-Bedroom Junior Queen Suite with Two Queen Beds, Sofa Bed and Courtyard View

One-Bedroom Junior King Suite with Sofa Bed - First Floor

One-Bedroom Junior King Suite with Sofa Bed - Second and Third Floor

About Fairfield Inn & Suites Santa Cruz - Capitola

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Guest Reviews

8.8

Excellent

Location

Fairfield Inn & Suites Santa Cruz - Capitola is a traveler's paradise thanks to its convenient location. Guests rave about the hotel's location, which is walking distance from restaurants, stores and the beach. The location is also great for those interested in exploring the area as it's close to the freeway and downtown Santa Cruz. The secured parking is also a plus for those driving to the hotel. Additionally, guests appreciate the quiet neighborhood and ease of access to the lobby. Overall, the convenient location and proximity to everything guests need make Fairfield Inn & Suites Santa Cruz - Capitola an excellent choice for travelers visiting Santa Cruz.

Breakfast

Guests rave about the breakfast at Fairfield Inn & Suites Santa Cruz - Capitola with many describing it as "amazing" and "wonderful." The hotel offers a complimentary breakfast with plenty of coffee and a nice selection of options to choose from. Some guests loved that the continental breakfast was available until 10am, giving them more time to get ready. Despite COVID-19 restrictions, the hotel still provided a variety of breakfast options with many guests appreciating the snack bag given out. Overall, guests enjoyed the free breakfast and the convenient location of the hotel.

Rooms

The Fairfield Inn & Suites Santa Cruz- Capitola is a gem of a hotel with modern and spacious rooms that are extremely clean and well designed. The layout of the rooms is smartly done with a closet in the bedroom instead of by the front door. The furnishings and decor are fresh and new and the rooms come with plenty of amenities such as smart TVs, microwaves, coffee makers and refrigerators. The beds are comfortable and the toiletries provided are nice. The hotel offers a variety of room options, including queen room suites that are perfect for families of four. Additionally, the hotel is equipped with updated fixtures and new amenities. The lobby and rooms are impeccably designed and decorated. The staff is friendly, kind and helpful. Some guests have reported minor issues such as sticky residue on the desks and wet carpet in their room, but overall guests have enjoyed an exceptionally clean and roomy stay. The location is convenient and the large suites come with a slider that connects to the courtyard, offering a lovely view from your window. All in all, the Fairfield Inn & Suites Santa Cruz- Capitola is a nice and comfortable hotel that offers great quality regarding the rooms and facilities.

Beds

If you're looking for a comfortable stay, look no further than the Fairfield Inn & Suites Santa Cruz - Capitola. Guests consistently rave about the comfortable queen beds with some describing them as great and wonderful. Even the sofa beds are said to be comfortable, although there were some complaints about hair on the mattress cover. While a few guests did find the beds to be too firm, the majority described them as very comfortable. Overall, guests found their stay to be clean and comfortable with some even describing it as a very comfortable stay.

Cleanliness

If you're looking for a hotel that prides itself on cleanliness, you might want to consider staying at the Fairfield Inn & Suites Santa Cruz - Capitola. Guests repeatedly commented on how remarkably clean the rooms and property were. In fact, many used the word "impeccable" to describe the level of cleanliness. The staff is also friendly and helpful, which makes for a pleasant stay. Plus, the complimentary breakfast is a nice touch. Of course, there were a few minor issues, such as wet carpet or sticky residue on the desks, but overall, it seems that this hotel is a clean and well-maintained option for your trip.

Staff

The Fairfield Inn & Suites Santa Cruz - Capitola offers an exceptional experience with its amazing staff. Guests have praised the friendly and helpful nature of the staff throughout the hotel - from the front desk to the breakfast kitchen. The professionalism and friendliness of the staff has been appreciated by many reviewers. The hotel's staff is known for being caring and accommodating, providing excellent customer service to guests. The location is also noteworthy, as it offers secure parking and a convenient distance from several attractions. Although some guests have complained about certain staff members not being up to par, overall, the hotel has a reputation for nice and clean rooms with hospitable staff.

Pool

Guests of the Fairfield Inn & Suites Santa Cruz - Capitola were pleased with the outdoor, heated pool at the hotel, which was maintained at a desirable temperature. The hot tub was especially praised for its powerful jets that soothed the body. Although housekeeping services were not provided, the clean room layout and pool made up for it. Some guests were disappointed that the pool was closed during their stay, although the state had just returned to the "Red." However, the hotel offered the use of a nearby motel pool instead. Families enjoyed the pool and some were looking forward to taking a dip once COVID gets under control. Overall, the pool and hot tub were highlights of the hotel's amenities.

Parking

If you're looking for a hotel in Santa Cruz with great parking options, the Fairfield Inn & Suites Santa Cruz - Capitola might just be the one for you. With both safe and secured parking options, including an underground garage with private access, you'll have peace of mind during your stay. Guests have appreciated the close proximity of parking spaces and the convenience of free parking. Plus with such a great location, you won't want to worry about where to leave your car. The clean rooms, accommodating staff and free breakfast offerings are just an added bonus. The only downside guests have noted is difficulty finding the elevator. Overall, the secure parking options and convenient location make this hotel a great choice for your Santa Cruz stay.

Family

The Fairfield Inn & Suites Santa Cruz - Capitola may be a great option for families looking for an excellent value and comfortable stay. Their spacious rooms are perfect for families of all sizes, including those traveling with grandparents or groups of friends. Kids will love the pool and parents will appreciate the extra safety measures taken during COVID times, such as the bags of breakfast goodies provided. While some guests did experience noise from other kids on the second floor, the hotel does have a designated cool area for kids to hang out in. All in all, the Fairfield Inn & Suites Santa Cruz - Capitola seems to be a great choice for families looking for a quick and enjoyable stay.

3 Star

If you're looking for a good value in a great location, Fairfield Inn & Suites Santa Cruz - Capitola could be your perfect choice. While some guests mentioned that the hotel is a bit overpriced, others raved about the spot-on facilities and quality of the establishment. A few rooms could use some updating, but overall the hotel is great. One guest was not pleased about the additional $20 room tax and the lack of food and beverage options on site. Some guests also commented that the bag breakfast was not up to their standards. However, the majority of guests enjoyed their stay and found the hotel to be a solid choice. Just be warned that one front desk attendant left a negative impression on some guests. Overall, the Fairfield Hotel is worth considering for your next trip to Santa Cruz - Capitola.

Accessible

The Fairfield Inn & Suites Santa Cruz - Capitola offers guests with disabilities easy access with underground free parking and accessible handicap-facility rooms located near the entrance. While some guests did suggest that the beds should have been at accessible heights and that the handicap baths should have been shower bases instead of tubs, the hotel took all necessary COVID precautions to ensure a safe and secure stay. However, guests did note that there needs to be a better system for trash and towels in place due to COVID restrictions and that there were no signs for it. Although, guests did warn that the experience might be ruined by a blond lady at the desk. Overall, the hotel is a great option for those who need accessible accommodations.

Yes, Fairfield Inn & Suites Santa Cruz - Capitola has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Fairfield Inn & Suites Santa Cruz - Capitola.

No, Fairfield Inn & Suites Santa Cruz - Capitola doesn't allow dogs.

Yes, parking facilities are available at Fairfield Inn & Suites Santa Cruz - Capitola.

Yes, Fairfield Inn & Suites Santa Cruz - Capitola has a gym.

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