Summary of reviewsThe JW Marriott Caracas hotel boasts an impressive staff that is frequently described as very nice, well-educated and eager to provide solutions. Guests rave about the staff's friendliness and incredible service with many mentioning the unbelievable attention of the evening mesoneros and the incredible service from the front desk. Although some visitors noted that some staff members weren't too knowledgeable about drinks or F&B recommendations, reviewers still appreciated how they were always willing to assist. Even in situations where there were some hiccups, such as deactivated room cards, the staff went above and beyond to offer help. Overall, the staff's mannerisms and attention to guests' needs make for an exceptional stay at this hotel. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Room with City ViewThe double room has a private bathroom fitted with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a safe deposit box, a sofa, a tiled floor as well as city views. The unit has 1 bed.
Executive Suite with City ViewThe suite has a private bathroom fitted with a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, executive lounge access, a safe deposit box, a sofa as well as city views. The unit has 1 bed.
Executive Spa SuiteThe suite has a private bathroom fitted with a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, executive lounge access, a safe deposit box, a sofa as well as city views. The unit has 1 bed.
Guest room, 2 DoubleThe double room has a private bathroom fitted with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a safe deposit box, a sofa, a tiled floor as well as city views. The unit has 2 beds.
The staff at the JW Marriott Caracas hotel is impressive! Reviewers commonly describe them as very nice, well-educated, eager to provide solutions and over-average in service. The guest reviews frequently mention the staff's friendliness, such as the unbelievable attention of the evening mesoneros or the incredible service from the front desk. Guests love speaking with any member of the team as they are all incredible and amiable. Although some visitors mentioned some staff weren't too knowledgeable about the drinks or F&B recommendations, reviewers still appreciated how they were always willing to assist. Even in situations where there were some hiccups, such as deactivated room cards, Nadir from reception went above and beyond to offer help. Overall, the staff's mannerisms and attention to guests' needs make for an exceptional stay at this hotel!
Yes, JW Marriott Caracas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at JW Marriott Caracas.
Yes, JW Marriott Caracas welcomes dogs.
Yes, parking facilities are available at JW Marriott Caracas.