Hotel Casa Cytia

Cartagena de Indias , , Carrera 10b #27-16 Calle Del Pozo Getsemani (Show on Map)
8.9
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Casa Cytia enjoys a stellar reputation thanks to its prime location in Cartagena’s vibrant Getsemani neighborhood. Guests rave about its accessibility to local attractions, bars, restaurants and nightlife. Despite its central position, the hotel offers a peaceful ambience, creating a perfect balance of convenience and tranquility. This combination of lively surroundings and quiet retreat makes it an ideal base for exploring the picturesque streets and historic sites of Cartagena with key landmarks and parks just a short walk away.

A highlight of the hotel is its breakfast offerings, which are frequently described as tasty, filling and delicious. Guests appreciate the variety, fresh preparation and the option to enjoy breakfast by the pool or terrace. The friendly breakfast staff adds a personal touch to the experience. Although some guests expressed a desire for more variety, the overall feedback is highly favorable.

The rooms at Hotel Casa Cytia are noted for their cleanliness and comfort. Daily housekeeping ensures that rooms are kept immaculate with amenities like air conditioning, good Wi-Fi and modern bathrooms contributing positively to the stay. Although some rooms are smaller and amenities can be basic, the general sentiment is one of satisfaction with the accommodations.

Cleanliness stands out as a major strength with guests consistently impressed by the spotless rooms, well-maintained pool and neat facilities. The cleaning staff is praised for their diligent work, maintaining high standards throughout the hotel.

The exceptional staff at Hotel Casa Cytia make a significant impact on the guest experience. Known for their friendliness and attentiveness, employees like Rafa, Carlos, Dora and Marlyn are often mentioned for their dedication and helpful nature, enhancing the overall hospitality.

While the Wi-Fi quality varies within the hotel with some areas providing reliable connectivity and others experiencing weaker signals, this is one of the few areas where improvement is needed.

The pool area is another cherished feature, offering a clean, refreshing spot to relax and unwind. Guests particularly enjoy the serene environment and the sense of privacy it provides.

Families find Hotel Casa Cytia exceptionally welcoming with services and staff catering to guests of all ages. The hotel's modern accommodations are suitable for larger groups and the friendly environment makes it a favorite for family stays.

Beds are generally praised for their comfort and cleanliness, although some guests find them slightly narrow or short for taller individuals. Despite minor drawbacks, the overall feedback reflects their satisfactory nature.

In summary, Hotel Casa Cytia is a highly recommended choice for visitors to Cartagena, blending an unbeatable location, excellent service and comfortable accommodations with welcoming amenities that cater to families and individual travelers alike.
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Categories
Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Small Hotel

Hotel with Outdoor Pool

Room Types
Double Room This double room has soundproofing and tile/marble floor.

Standard Double Room This triple room features a patio and tile/marble floor.

Standard Triple Room This triple room features air conditioning and tile/marble floor.

Deluxe Double Room with Extra Bed The double room features a safe deposit box, a tiled floor, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit offers 2 beds.

Guest Reviews
8.9
Excellent
Location
Hotel Casa Cytia boasts a sensational location in the heart of Cartagena's vibrant Getsemani neighborhood. Guests frequently highlight its central position, emphasizing its proximity to numerous tourist attractions, bars, restaurants and nightlife. The hotel's strategic location allows easy access to the picturesque streets of Getsemani and the historic walled city, both within walking distance. Despite being in the middle of a lively area, the hotel maintains a peaceful and quiet ambiance, offering the perfect balance between accessibility and tranquility.

The surrounding area is described as both beautiful and dynamic, providing travelers with plenty of options for exploration and enjoyment. Many reviewers appreciate being able to reach key parks, landmarks and dining venues on foot, enjoying the convenience and charm of the neighborhood. The location is consistently praised for its unbeatable accessibility and the sheer convenience it offers, making it ideal for those looking to immerse themselves in the local culture.

Overall, the reviews portray Hotel Casa Cytia as an excellently situated accommodation that offers both comfort and a prime location for sightseeing and nightlife, making it a favored choice for visitors to Cartagena.

Breakfast
Hotel Casa Cytia's breakfast offerings have garnered high praise from guests for a range of qualities. Freshly made and served daily, the breakfast is frequently described as tasty, filling and delicious. Guests appreciate the simple yet well-prepared nature of the morning meal, often noting a variety of options, including pancakes, fresh juice, toast, cereal, eggs and yogurt. The breakfast is also highlighted for being plentiful and indulgent, making it a great start to the day. Many reviews commend the friendliness and attentiveness of the breakfast staff, adding a personal touch to the experience.

While generally positive, there are a few remarks about the need for more variety and occasional monotony. Nonetheless, the overall sentiment remains highly favorable with the breakfast being referred to as complete, scrumptious and even perfect by several reviewers. Served until 7:30 am, guests also appreciate the location in the old city center, where they can enjoy their meal with views of the pool and terrace.

Despite some mentions of simplicity and repetition, the collective guest feedback portrays Hotel Casa Cytia's breakfast as a delightful and satisfying component of their stay.

Rooms
Hotel Casa Cytia offers room accommodations that stand out for their cleanliness and comfort, consistently meeting guest expectations. Many visitors praised the beautiful and comfortable rooms, highlighting their tidiness and daily cleaning routines. Despite the hotel's lively surroundings, the rooms remain very quiet, providing a restful environment. Additionally, amenities such as air conditioning, good Wi-Fi and pleasant bathrooms contribute positively to the guest experience.

Rooms vary in size with some being spacious and ideal for two people, while others are smaller yet still comfortable and well-appointed. Guests appreciated features like Netflix and the provision of single beds in some rooms, though some found the amenities and furnishings rather simple or basic.

However, not all feedback was entirely positive. A few guests mentioned noisy air conditioning, lack of natural ventilation and the need for some room renovations. Privacy concerns were raised due to the transparency of the curtains and certain rooms near the breakfast area were noted to be noisy in the mornings.

On balance, the rooms at Hotel Casa Cytia are described as clean, functional and generally comfortable, making them a reliable choice for travelers seeking a pleasant stay.

Beds
Hotel Casa Cytia's beds consistently receive praise for their comfort and cleanliness. Many guests commented on the comfortable nature of the beds, using adjectives like "very comfortable," "great," and "spotlessly clean." While the beds are widely regarded as comfortable, some guests noted that they are not luxurious and a few mentioned that the beds are a bit short for taller individuals or narrower than expected. Despite these minor drawbacks, the overall sentiment reflects positively on the comfort and cleanliness of the bedding, making for a pleasant stay. Additionally, guests appreciated the bright and clean environment of the rooms.

Cleanliness
Hotel Casa Cytia sets a high standard for cleanliness that has left many guests impressed. The rooms are consistently described as very clean, spotlessly clean and impeccably clean with daily cleaning ensuring they maintain this high standard. Guests have noted that facilities are well-maintained, clean and beautiful. Reviewers particularly highlight the cleanliness of the bathrooms and the pool, mentioning that everything feels fresh and well-kept. The hotel facilities are noted for being new and of high quality. Additionally, the cleaning staff receives frequent praise for their diligent work, changing sheets daily and providing clean towels. This commitment to cleanliness makes Hotel Casa Cytia an excellent choice for those prioritizing hygiene and comfort during their stay.

Staff
Hotel Casa Cytia is renowned for its exceptional staff, frequently noted for their friendliness, attentiveness and remarkable dedication. Rafa, Carlos, Dora and Marlyn are often highlighted for their welcoming and helpful nature, ensuring guests feel comfortable and well-cared for during their stay. Reviews consistently mention the staff's willingness to go above and beyond, providing impeccable service and personalized assistance. From the front desk to the kitchen, each team member contributes to an atmosphere of warmth and hospitality. Whether it's making reservations for local attractions or simply offering a polite and accommodating demeanor, the staff at Hotel Casa Cytia elevates the guest experience to extraordinary levels.

Wi-Fi
Hotel Casa Cytia offers a mixed experience when it comes to Wi-Fi quality. Guests have reported that the Wi-Fi works very well in some areas of the hotel, suggesting that certain zones have reliable connectivity suitable even for remote work. However, the Wi-Fi signal inside the rooms often proves to be less reliable with many noting weak, spotty or even non-existent connections. Issues such as frequent disconnections, poor signal strength and Wi-Fi dropping out entirely were mentioned multiple times. The service seems to be especially problematic during rainy weather. While there are areas within the hotel where the Wi-Fi performs adequately, overall, it appears that the internet connection needs substantial improvement to meet guests' expectations.

Pool
Hotel Casa Cytia's pool has received numerous commendations from guests, who appreciate its refreshing and pleasant qualities. Many have found it an ideal spot to cool off, especially in the mornings or after a day of walking. The pool's cleanliness and maintenance are consistently noted with several guests highlighting the impeccable condition of the water.

The size of the pool is deemed appropriate for the small hotel, creating a sense of privacy and reserved ambiance that guests find appealing. Additionally, the surrounding terrace enhances the overall experience, offering a lovely and peaceful environment.

In summary, the pool at Hotel Casa Cytia stands out as a wonderful feature that significantly contributes to guests' enjoyment, making it a perfect place to relax amidst a well-kept and serene setting.

Family
Hotel Casa Cytia shines as a premier destination for family stays, as highlighted by the heartfelt guest reviews. Families who visit frequently express a deep sense of comfort and homeliness, appreciating the hotel's dedicated approach to creating a welcoming atmosphere for guests of all ages.

The hotel’s family-friendly environment is thoroughly embedded in its services and location, making it a perfect choice for those traveling with children. The staff, particularly members like Madeline and Rafa, receive special mentions for their exceptional hospitality, ensuring that both kids and parents are well-attended to.

Guests note that the accommodations are modern and able to handle large groups, even those with elderly members needing extra care. Popular amenities include delightful breakfasts that are especially enjoyed by children, adding a special touch to the family-friendly experience.

Overall, Hotel Casa Cytia is highly recommended for its ability to cater to all members of the family, providing a seamless blend of comfort, convenience and fun for both young ones and adults. It’s clear that this hotel has mastered the art of a perfect family stay, creating enjoyable and memorable experiences for all.

Outdoor Pool
Hotel Casa Cytia offers a delightful retreat with its inviting outdoor pool frequently praised by guests. The pool provides a refreshing and cooling experience, perfect for beating the heat or enjoying a swim at any time. Guests find the serene environment around the pool to be a pleasant place to relax and chill. Additionally, the pool area is kept super clean, ensuring a comfortable and hygienic experience for visitors. Whether taking a refreshing dip or simply lounging at the edge of the water, the pool is a standout feature of this lovely and quiet hotel. Complemented by good breakfast options, spacious accommodations with air conditioning and a rooftop view, Hotel Casa Cytia garners positive feedback, making it a recommendable choice for travelers seeking relaxation in a calming and refreshing setting.


Yes, Hotel Casa Cytia has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Casa Cytia.

No, Hotel Casa Cytia doesn't allow dogs.

No, parking facilities aren't available at Hotel Casa Cytia.

No, Hotel Casa Cytia doesn't have a gym.

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