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Hotel Las Americas Casa de Playa

Cartagena de Indias , Anillo Vial Sector Cielo Mar (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Las Americas Casa de Playa is a stunning five-star hotel in Cartagena that offers guests an excellent location with easy access to a beautiful and safe beach, perfect for families with children. The breakfast is diverse and complete with gluten-free and vegan options available. The hotel also offers a range of dining options at various restaurants and bars to choose from, though some guests have had minor issues with Cristobal Restaurant at dinner. The hotel's staff is incredibly friendly, professional and super attentive, providing guests with exceptional service throughout their stay. The hotel boasts of its clean and well-maintained facilities, making guests feel comfortable during their stay. Guests also enjoy the magnificent multiple swimming pools, water slides and playground, perfect for a family vacation. Reviewers have highlighted that the quality of the rooms varies with some guests finding them big and comfortable, while others suggest the rooms need improvements, though the hotel's manager is quick to resolve issues. Overall, Hotel Las Americas Casa de Playa has exceeded the expectations of its guests with its marvellous facilities, fantastic location and exceptional service, making it an ideal choice for lodging when in Cartagena.
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Categories

Luxury Hotel

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Children's Pool Pool Swim Up Bar Pool Water Slide Pool Lap Lanes Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Hotel with Pool Water Slide

Hotel with Swim Up Bar

Hotel with Children's Pool

Room Types

Superior Room It can be fitted with one or two double beds. It features a balcony with a hammock, air conditioning, satellite flat-screen TV, minibar, safety box and a private bathroom with a shower. Free toiletries are included.

Junior Suite Room This Suite features a balcony, air conditioning, a living area with a sofa-bed, free WiFi, a flat-screen satellite TV, a safety box and a private bathroom with a shower. Free toiletries are included.

Triple Room (2 Adults + 1 Child) This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 2 beds.

Superior Queen Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

About Hotel Las Americas Casa de Playa

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Guest Reviews

8.6

Very Good

Location

The location of Hotel Las Americas Casa de Playa received overwhelmingly positive reviews from guests. Many described it as an excellent and convenient location with easy access to a beautiful and safe beach. The hotel's proximity to the conference center was also a plus for some visitors. Guests appreciated the quick taxi service to the walled city and the airport. The hotel's location was also praised for its proximity to many restaurants, making it easy to enjoy local cuisine. Overall, the location was considered a highlight of the hotel, offering guests the convenience of having everything in one place - the beach, sun and easy access to the city.

Breakfast

Hotel Las Americas Casa de Playa offers a delicious breakfast with a lot of variety, praised by many guests. The buffet is different every day and has vegan and vegetarian options available. The breakfast is excellent, complete and varied. The restaurant has good quality food at a fair price and the staff in both the restaurant and pool area provide excellent service during breakfast. Guests appreciate the buffet's quality and incredible options with a lot of food choices available. While some mention that the breakfast could use more variety, the overall consensus is positive with many enjoying the breakfast's multiple alternatives and ample schedule. Additionally, guests note that other meals provided by the hotel, such as the lunch buffet, are also delicious. Overall, Hotel Las Americas Casa de Playa provides a great breakfast experience.

Dinner

Hotel Las Americas Casa de Playa offers a range of dining options with various restaurants and bars to choose from. Guests enjoyed the variety of food with many positive reviews specifically mentioning the pizza and the restaurant Erre. While some found the buffet food to be monotonous and a little expensive, the restaurants offered diverse menus. However, a few guests experienced upset stomachs after dining at the hotel and some reviewers had complaints about the service at the Cristobal Restaurant at dinner time. It was noted that not many staff members spoke fluent English and both the bar and restaurant closed early. Despite some negative feedback, overall guests found the dining experiences enjoyable and the hotel has potential for guests to find something according to their taste.

Rooms

Hotel Las Americas Casa de Playa has received mixed reviews from guests regarding their rooms. Some guests loved the staff and the rooms and found them very comfortable and spacious with large balconies. However, there were several negative reviews stating that the rooms were old, outdated and in need of refurbishing. Many guests reported issues with the maintenance of the rooms with unstable and broken tiles and old and dated bathrooms. Some even reported molds and dirt in their rooms. Other issues that guests faced were delayed check-ins, noisy air conditioning and uncomfortable beds. However, despite these issues, the hotel's manager seemed to be responsive and quick in resolving complaints and some guests reported being assigned newer and better rooms after raising their concerns. Overall, the hotel's rooms seemed to vary in quality with some being very comfortable and others in need of maintenance and updating.

Beds

Hotel Las Americas Casa de Playa offers a comfortable stay to its guests with its super comfy beds and pillows. However, some reviewers have pointed out that the beds need to be replaced or upgraded as they are too soft or small for double beds. Despite this, most guests have praised the hotel's beds for being top-notch and ensuring a good night's rest. It is worth noting that some guests have reported finding sand from the beach in their beds, so it might be worth requesting fresh linens upon check-in. The hotel has also received criticism for a theft that occurred in one of the rooms, so it is advisable to keep personal belongings safe at all times. Overall, if you are looking for a hotel with comfortable beds and a convenient location by the beach, Hotel Las Americas Casa de Playa might be a great option for your stay.

Cleanliness

Hotel Las Americas Casa de Playa boasts of its clean and well-maintained facilities, making guests feel comfortable during their stay. Nonetheless, some guests had minor concerns, such as the need for attention to detail from the cleaners, the occasional lack of towels and issues with the quality of towels and the cleanliness of the room. However, these issues were outweighed by positive feedback on the hotel's cleanliness and amenities, complemented by the beautiful surroundings. Guests praised the hotel's comfortable and clean rooms, despite some minor issues and admired the picturesque environment. However, some guests reported negative experiences with issues such as cat feces and cockroaches in the hallway and dirty sea water. Nonetheless, most guests emphasized the hotel's cleanliness and the friendly staff, making it an ideal choice for lodging.

Staff

Travelers have raved about the staff at Hotel Las Americas Casa de Playa, praising them for their kindness, excellent service and willingness to assist. Many guests noted how friendly and accommodating the staff was, particularly highlighting individuals like Pablo, Hector and Gerson. The personal attention and genuine care provided by the hotel's employees were particularly noteworthy with many praising their professionalism and dedication. While there were a few negative comments about unfriendly staff, these were rare and many guests were quick to note that the majority of the staff was excellent. Overall, travelers were impressed with the exceptional service and friendly, diligent and super attentive staff.

Pool

If you're looking for a hotel with fabulous pools, look no further than Hotel Las Americas Casa de Playa. With plenty of swimming options, including a variety of pools for different tastes and exercises, this resort truly has something for everyone. The kids' pool with its slides and water features is a hit with families, while adults can enjoy the pool on the 10th floor with its beautiful views. And if you're in the mood for a drink, there's even a bar to enjoy poolside. Plus, the pools are clean and safe, making it a great place for children to splash around. If you prefer the beach, no worries - this resort has access to it too. The only downside is that the pool and bar area can get noisy at night during live entertainment. Overall, Hotel Las Americas Casa de Playa has well-designed pool areas suitable for families, solo adults and couples without kids. With so many swimming options, including the option to use the pool at Torres del Mar as well, this hotel is ideal for those looking to travel with children. Plus, the food at the restaurants is great. Don't miss out on the multiple pool zones that are perfect for fun-filled vacations.

Beach

Hotel Las Americas Casa de Playa offers beachfront accommodation perfect for beach lovers. Guests can easily go from the sea to the pool without any hassle as the hotel is right next to the beach. It also has access to a private beach and a nice and safe public beach. The open spaces near the beach are perfect for strolling and enjoying the view. Though the beach is not perfect as some found it unattractive and busy with vehicles, it still offers wonderful views of the sea and Cartagena's shoreline. A few guests unfortunately experienced theft in their rooms, so it's best to keep your personal belongings secured. The hotel doesn't provide any sun umbrellas, gazebos or beach chairs, but guests can still enjoy the pool and beach facilities. The beach is huge and perfect for water activities. Overall, the magnificent hotel, combined with the convenient location and beautiful beach, will make your stay in Cartagena unforgettable.

Family

Looking for a family-friendly hotel with plenty of activities for the kids? Look no further than Hotel Las Americas Casa de Playa! This beautifully designed hotel has everything you need for the perfect family vacation. Multiple swimming pools, water slides, mini golf, a playground and coloring activities are just a few of the many things your kids will love. And with a private beach just steps away, you'll have plenty of fun in the sun. But it's not just the activities that make this hotel so great for families - the staff is warm and welcoming and the atmosphere is friendly and laid-back. Whether you're traveling with toddlers or teenagers, you'll find something for everyone at Hotel Las Americas Casa de Playa. So if you're looking for a magical place to create lasting family memories, this is it!

5 Star

Hotel Las Americas Casa de Playa has received exceptional reviews from guests who have stayed at the five-star rated hotel. The facilities and services offered are superb and cater to families as well. The hotel has a beautiful location with the beach and airport in close proximity. Guests have found complete rest here and the staff has been helpful, although some reviewers have noted that the English-speaking abilities of the staff at the hotel could be improved. Overall, Hotel Las Americas Casa de Playa has been described as marvellous and has exceeded the expectations of its guests.

Yes, Hotel Las Americas Casa de Playa has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Pool Swim Up Bar, Pool Water Slide, Outdoor Pool.

Yes, a spa is available at Hotel Las Americas Casa de Playa.

No, Hotel Las Americas Casa de Playa doesn't allow dogs.

Yes, parking facilities are available at Hotel Las Americas Casa de Playa.

Yes, Hotel Las Americas Casa de Playa has a gym.

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