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Summary of reviewsRai Hotel - By UP Hotel - próximo a Prefeitura is highly regarded for its prime location, providing guests with exceptional accessibility and convenience. Positioned directly in front of the bus station and within walking distance to the city center, the hotel offers seamless transit options and easy access to markets, shopping malls, pharmacies, eateries and key landmarks like the city hall and banks. This makes it a popular choice for both business and leisure travelers.
The hotel rooms are noted for their spaciousness and cleanliness. Guests appreciate the immaculately clean room conditions and thoughtfully designed layouts with meticulously maintained linens and towels. Room service is another positive aspect of the accommodation. The high standards of cleanliness extend throughout the hotel, ensuring an organized and well-maintained environment that greatly enhances the overall stay.
Regarding the breakfast experience, many guests praise the variety and taste of the offerings, which include fruits, coffee, cakes and other options. However, there is feedback on areas for improvement, such as adding more variety and addressing issues like dry cakes and service delays.
Staff service receives mixed reviews. Many guests commend the attentiveness and quality of service provided by the staff, highlighting their helpfulness at the reception. Nonetheless, some guests have encountered issues with staff attitude, particularly describing some members as rude or arrogant.
Feedback on the beds at the hotel varies significantly. Some guests find the beds comfortable, while others report discomfort due to thin mattresses, uncomfortable pillows and issues with bed stability.
In summary, Rai Hotel stands out for its excellent location, cleanliness and generally positive service, although there are some areas, particularly regarding breakfast variety and bed comfort, that could benefit from improvements. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Superior Single RoomThe single room offers air conditioning and a wardrobe, as well as a private bathroom boasting a shower. This single room provides a flat-screen TV. The unit has 1 bed.
Deluxe Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower. This double room provides a flat-screen TV. The unit offers 1 bed.
Superior Double RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower. This double room offers a flat-screen TV. The unit offers 1 bed.
Superior Triple RoomThe triple room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 3 beds.
Standard Single RoomThe single room includes a private bathroom equipped with a shower. This single room offers a TV. The unit offers 1 bed.
Standard Twin RoomThe twin room includes a private bathroom equipped with a shower. This twin room provides a TV. The unit offers 2 beds.
Standard Double RoomThe double room includes a private bathroom equipped with a shower. This double room provides a TV. The unit offers 1 bed.
Superior Twin RoomThe twin room provides air conditioning, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Standard Triple RoomThe triple room includes a private bathroom equipped with a shower. This triple room provides a TV. The unit offers 3 beds.
Standard Family RoomThe family room includes a private bathroom fitted with a shower. This family room features a TV. The unit has 2 beds.
Guest Reviews
Location
Rai Hotel - By UP Hotel enjoys an enviable location in the city, offering prime accessibility and convenience for its guests. Positioned directly in front of the bus station, it provides seamless transit options, making early morning departures or late-night arrivals hassle-free. A short walk from the hotel will lead you to the city center, bustling with markets, shopping malls, pharmacies and a variety of eateries including snack bars and restaurants. The hotel's proximity to key landmarks like the city hall, banks and downtown makes it an ideal choice for business and leisure travelers alike. Guests frequently commend the excellent location, underlining its significance in enhancing their stay. In addition to its strategic location, Rai Hotel offers a clean environment with well-maintained facilities and a good customer service experience, making it a top-notch option for visitors.
Breakfast
The breakfast experience at 'Rai Hotel - By UP Hotel - próximo a Prefeitura' seems to be a mix with a range of opinions from guests. Many appreciated the offerings, describing the breakfast as very complete and delicious with plenty of variety, including fruits, coffee, cakes and other options. Some guests found the breakfast to be good, satisfactory and even great, particularly noting the simple but well-made coffee.
However, there are also remarks indicating areas for improvement. Some felt the breakfast had limited options and could be better. A few guests mentioned specific issues like dry cake, raw cake dough and delays in service, particularly after 7am with only one person available to replenish food, which sometimes took time.
Overall, while many guests seemed content with the breakfast, highlighting its variety and taste, others pointed out the need for more variety and better service efficiency.
Rooms
Rai Hotel - By UP Hotel, located conveniently close to the city hall, offers guests spacious and immaculately clean rooms, ensuring a comfortable stay. The large room and thoughtfully designed layout are standout features. Guests appreciated the cleanliness of both the room and the linens with towels coming neatly sealed from the laundry. Room service is available to further enhance the experience. Despite a few criticisms regarding room size and specific room conditions, the overall impression is of well-maintained organized and hygienic accommodations.
Beds
While reviews of Rai Hotel - By UP Hotel - próximo a Prefeitura mention some varying experiences with the beds, there are positive remarks about the comfort of some of the beds with guests noting that they liked the beds and found them comfortable. However, many other reviews indicate issues with the beds, describing them as uncomfortable, wobbly and in some cases, even broken. Multiple guests mentioned that the mattresses were too thin, resulting in a hard, plank-like feel that led to an uncomfortable sleep experience. Concerns about the beds also extended to old and uncomfortable pillows and some rooms reportedly had beds that were sinking or featured makeshift fixes like foam patches. Overall, the feedback on the beds at Rai Hotel highlights a significant range in guest experiences from comfort to dissatisfaction.
Cleanliness
Rai Hotel - By UP Hotel - próximo a Prefeitura consistently impresses with its high standards of cleanliness. Guests frequently highlight the pristine condition of the premises, noting that the rooms are not only clean but also emit a pleasant smell. The hotel's general cleaning practices are widely appreciated, contributing to an organized and well-maintained environment. Adding to the appeal, the facilities are in great condition, which further enhances the overall guest experience. The attention to cleanliness and organization at Rai Hotel ensures a comfortable and pleasant stay for all visitors.
Staff
The service at Rai Hotel - By UP Hotel - próximo a Prefeitura receives mixed feedback from guests. On the positive side, many reviewers highlight the attentiveness and quality of service provided by the staff. Guests noted that the reception staff is very attentive and that they were attended to very well by the super attentive team. Despite these positive remarks, there are negative comments regarding the attitude of some staff members. Some guests experienced arrogance and a lack of helpfulness with particular criticism directed towards the reception area where some staff members were described as rude and lacking goodwill. Overall, while many guests appreciate the good service, there are instances where improvement in staff interaction could enhance the guest experience.
No, Rai Hotel - By UP Hotel - próximo a Prefeitura doesn't have any pool.
No, a spa isn't available at Rai Hotel - By UP Hotel - próximo a Prefeitura.
No, Rai Hotel - By UP Hotel - próximo a Prefeitura doesn't allow dogs.
Yes, parking facilities are available at Rai Hotel - By UP Hotel - próximo a Prefeitura.
No, Rai Hotel - By UP Hotel - próximo a Prefeitura doesn't have a gym.