Hotel dei Cavalieri Caserta - La Reggia

Caserta , , Piazza Luigi Vanvitelli 12 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel dei Cavalieri Caserta - La Reggia enjoys an excellent location in the center of Caserta, making it an attractive choice for those keen on exploring the city's notable attractions, such as the Royal Palace of Caserta, which is just steps away. Guests value the hotel's proximity to shopping streets, pedestrian areas and the train station, finding the location both convenient and serene with beautiful squares nearby and plenty of nearby dining and shopping options.

The hotel's breakfast offerings receive high marks for quality, variety and abundance, particularly highlighting the excellent coffee. Although some believe the breakfast could incorporate more traditional or varied options, the overall dining experience is enhanced by the clean organized service and friendly staff. Reviewers also appreciated the restaurant’s cuisine and the professional service, though the limited choices and occasional restaurant closures were noted. However, the central location compensates with ample nearby dining alternatives, including the affiliated restaurant La Bouganville.

The rooms are generally praised for their cleanliness, spaciousness and comfort. Amenities like coffee machines, fridges and modern bathroom fixtures contribute to a positive experience, though some areas, particularly dated furnishings and occasional maintenance issues, could benefit from updates. Despite minor soundproofing concerns and signs of wear, the rooms are largely quiet and well-ventilated with larger rooms and suites offering more space and comfort.

Cleanliness is a strong point for the hotel with guests frequently commenting on the spotless rooms and well-maintained facilities. Staff attentiveness to cleanliness and Covid precautions reassures guests, although a few noted specific areas requiring additional attention.

The staff at Hotel dei Cavalieri Caserta - La Reggia is frequently lauded for their friendliness, professionalism and efficiency. Guests consistently feel welcomed and well-cared-for with the reception team receiving specific praise for their warm service and helpful local advice.

Parking options near the hotel are seen as convenient and secure with free and paid options available, including discounted and affiliated parking areas. While some found navigating to these parking spaces slightly challenging, the overall sentiment towards parking solutions remains positive.

The hotel caters well to families, offering spacious rooms, large bathrooms and a peaceful environment. Friendly staff and a welcoming atmosphere make it an ideal choice for family stays with many guests expressing a desire to return.

Bed comfort receives mixed reviews with many guests enjoying the comfortable mattresses and large beds. However, issues with hard or noisy beds and uncomfortable pillows were noted, indicating room for improvement in this area.

Overall, Hotel dei Cavalieri Caserta - La Reggia stands out as a strong four-star establishment, providing a satisfactory stay experience. While some areas could be enhanced to fully meet four-star standards—such as room decor and maintenance—the hotel remains a solid choice, appreciated for its core strengths of location, cleanliness and exceptional staff service.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Classic Double or Twin Room Offers free WiFi, air conditioning, and a TV with free Sky channels.

Family Room (2 Adults + 2 Children) Composed of 2 adjacent en-suite rooms, each with free WiFi, air conditioning, and satellite TV with free Sky channels.

Junior Suite with Balcony This junior suite features a living area and a sleeping area, and a bathroom with spa bath. Offers free WiFi, air conditioning, and a satellite TV with free Sky channels. The balcony offers views of the square.

Single Room With French Bed With free WiFi, this air-conditioned room features a kettle, flat-screen TV and safe. The private bathroom comes with free toiletries.

Superior Double or Twin Room The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Hotel dei Cavalieri Caserta - La Reggia boasts an enviable location in the heart of Caserta, positioning guests perfectly for exploring the city's largest attractions. Centrally situated, the hotel is just a short stroll from the magnificent Royal Palace of Caserta, making it an ideal base for visitors eager to immerse themselves in the region's rich history.

Guests repeatedly emphasize the hotel's proximity to the palace with many noting it's merely a few steps away, facilitating easy and convenient access. The central location also places visitors within walking distance to the main shopping streets, pedestrian areas and the train station, ensuring that transportation and essential amenities are within easy reach.

Cleanliness and good customer service complement the strategic location, making it a particularly attractive choice for travelers. The hotel's setting on or near beautiful, tranquil squares provides a serene environment despite being centrally located. Additionally, there are plenty of shops, restaurants and bars in the immediate vicinity, offering a well-rounded and comfortable travel experience.

With excellent geographic positioning for both the Royal Palace and the city center, Hotel dei Cavalieri Caserta - La Reggia stands out as a top pick for those looking to explore Caserta on foot and enjoy the convenience of a central yet peaceful locale.

Breakfast
Hotel dei Cavalieri Caserta - La Reggia receives high praise for its breakfast offerings, described frequently as great, excellent and plentiful. Guests commend the variety and quality of options available, from sweet pastries to savory items with specific mentions of fresh, delicious and rich choices. The coffee receives notable accolades for its excellence. The breakfast service is characterized by cleanliness organization and adherence to health protocols, making guests feel safe and well-cared-for.

There are, however, some remarks suggesting potential improvements. A few guests felt the breakfast lacked a local touch and could benefit from more traditional or varied options. Some were disappointed with the limited variety, controlled quantity or the absence of a self-service buffet, which led to occasional queues.

Despite these critiques, the overall sentiment reflects a well-managed and satisfactory breakfast experience, enhanced by the friendly and attentive staff. The quality and abundance of the offerings generally meet the expectations of guests, contributing positively to their stay at the hotel.

Dinner
Hotel dei Cavalieri Caserta - La Reggia offers a dining experience that receives a mix of feedback from guests. A significant number of reviewers praised the hotel's own restaurant, citing the cuisine as very good with an excellent selection of desserts. The ambiance and service were often highlighted with the staff being noted as kind and professional, creating a delightful dining atmosphere.

However, some guests pointed out that the restaurant occasionally had limited choices or was closed, which could be disappointing. Fortunately, the hotel's central location mitigates this issue, as there are plenty of restaurants within walking distance, providing various dinner options nearby.

Additionally, the hotel has an affiliation with the nearby La Bouganville restaurant, which also earned positive remarks for the overall dining experience. This affiliation provides guests with another convenient and satisfying dining alternative should the hotel's restaurant be unavailable.

Despite a few remarks about average dining or limited hours, the overall sentiment suggests that guests generally enjoyed their dining experiences, either on-site or at nearby affiliated restaurants.

Rooms
Hotel dei Cavalieri Caserta - La Reggia offers a variety of room experiences, most notably characterized by cleanliness and spaciousness. Several guests praised the rooms for being clean, spacious and well-equipped with amenities such as a coffee machine, fridge and tea kettle. The bathrooms also drew favorable mentions with many highlighting their large size and modern fixtures.

However, there are signs of wear and tear with some reviews noting outdated furniture and the need for room renovations. Issues like old bathroom fixtures, mold in the air conditioning vents and broken tiles were mentioned, but these did not overshadow the overall comfort and cleanliness of the rooms.

Comfort is another strong point with many guests finding the rooms cozy and well-ventilated. The quietness of the rooms, especially those overlooking the courtyard, adds to the serene atmosphere despite the hotel's central location. While some found the rooms small, particularly the single and double rooms, others appreciated the large size of the suites and rooms with terraces.

Errors in soundproofing and occasional maintenance issues such as clogged drains or malfunctioning air conditioning were reported, which may affect the overall experience. Yet, these are balanced with efficient and friendly service, often leading to early room readiness and surprise upgrades.

In summary, the hotel offers a mostly positive stay with spacious, clean and comfortable rooms, although a few updates to decor and fixtures could enhance the guest experience even further.

Beds
Guests at Hotel dei Cavalieri Caserta - La Reggia had mixed experiences with the beds. Many found the beds comfortable with several positive remarks about the comfort of the mattresses and the large, double beds. However, there were frequent mentions of issues such as hard or noisy beds, creaking springs and dated mattresses. Pillows, in particular, drew criticism for being uncomfortable and hard with some guests noting that they made it difficult to sleep. There were also comments suggesting that the mattresses and pillows showed significant signs of wear. Despite these issues, a notable number of guests appreciated the overall comfort of the beds.

Cleanliness
Hotel dei Cavalieri Caserta - La Reggia impresses guests with its high standards of cleanliness and well-maintained facilities. Repeatedly, reviewers highlight the impeccable cleanliness in both the rooms and common areas. The hotel’s commitment to maintaining clean and cozy rooms is clearly evident, as guests describe the rooms as spacious, bright and comfortable.

The structure and location of the hotel also receive positive feedback with guests noting its well-kept nature. Staff attentiveness towards cleanliness is praised with some reviewers specifically mentioning continuous cleaning efforts. Additionally, the hotel takes diligent Covid precautions, further reassuring visitors.

While the overall cleanliness is rated highly, a few reviews suggest that certain areas could use additional attention. Issues such as dated bathrooms, occasional dust under beds and maintenance needs were noted by some guests. Despite these minor setbacks, the majority of reviews reflect a positive experience, underscoring the hotel’s commitment to providing a clean and welcoming environment for its guests.

Staff
The reviews of 'Hotel dei Cavalieri Caserta - La Reggia' overwhelmingly highlight the exceptional quality of the hotel's staff. Words like friendly, helpful and attentive are repeatedly used to describe the service experienced by guests. Visitors praise the professionalism, courtesy and availability of the staff, noting their readiness to handle both minor and major issues promptly.

The reception team receives special commendation for their warmth and the good service they provide. Guests frequently mention feeling welcomed from the moment they check-in, appreciating the polite, caring attitude of both the front desk and the wider hotel staff.

Many guests highlight the efficiency and competence of the team, often mentioning the staff by name, indicating a personal and engaging approach. Whether dealing with immediate concerns or offering helpful tips about the local area, the staff’s commitment to enhancing guests' stay is a consistent theme. Overall, the blend of professionalism and hospitality shown by the staff at Hotel dei Cavalieri Caserta - La Reggia leaves a positive, lasting impression on guests.

Parking
Hotel dei Cavalieri Caserta - La Reggia offers a variety of parking options that guests find generally convenient. Most visitors highlight the availability of nearby parking, both free and paid and appreciate the security provided. The hotel features affiliated parking areas, including a garage typically costing around €10-12 per day, which many find reasonable and hassle-free.

Paid parking directly in front of the hotel and secure nearby parking are commonly praised, although there is no on-site parking. Some reviews mention validations and minor hassles with the free parking, while directions to the affiliated parking can be slightly unclear at times. Despite this, the parking options are overall well-regarded with the nearby garages and parking lots offering good value and security.

The convenience of the hotel’s central location with a variety of parking solutions, including discounted and covered options, ensures that most visitors find a satisfactory and secure place for their vehicles, even if large cars may face some challenges.

Family
Hotel dei Cavalieri Caserta - La Reggia receives positive reviews for its suitability for family stays. Guests appreciated the spacious and comfortable rooms, noting that these accommodations are especially good for families. The hotel's large bathrooms were also frequently mentioned, although one review highlighted limited space for placing items in the bathroom. The friendly and helpful staff contributed to the overall positive experience, particularly for those traveling with young children. Families visiting the location found the hotel to be an ideal choice with remarks about its peaceful atmosphere and suitability for family activities. Many expressed a desire to return, reaffirming the hotel's reputation as a family-friendly destination.

4 Star
Hotel dei Cavalieri Caserta - La Reggia presents itself as a reputable four-star establishment, providing services that align with its category. Many guests have found the hotel to be a true reflection of a four-star rating, highlighting an overall satisfactory stay experience. The services and facilities largely meet the expectations set for this tier, ensuring comfort and convenience for its guests.

However, certain areas could benefit from improvement to fully meet four-star standards. Some reviews pointed out that maintenance needs attention, specifically mentioning that the walls need refreshing. Additionally, aspects such as the breakfast offering and the absence of a generator have been noted as falling short of the anticipated four-star experience. Despite these critiques, the reception of the hotel remains positive with guests appreciating the core elements that contribute to a pleasant stay.

Overall, Hotel dei Cavalieri Caserta - La Reggia is a strong contender within its class, providing adequate services and facilities that promise a comfortable stay, though some enhancements could elevate the experience to fully match its four-star status.


No, Hotel dei Cavalieri Caserta - La Reggia doesn't have any pool.

No, a spa isn't available at Hotel dei Cavalieri Caserta - La Reggia.

No, Hotel dei Cavalieri Caserta - La Reggia doesn't allow dogs.

Yes, parking facilities are available at Hotel dei Cavalieri Caserta - La Reggia.

No, Hotel dei Cavalieri Caserta - La Reggia doesn't have a gym.

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