3-Star HotelSummary of reviews related to the '3 Star' categoryHotel Rafael stands out as an upscale and exceptional three-star hotel that consistently surpasses expectations, offering four-star services and facilities. While officially rated as a three-star establishment, many guests feel it is deserving of a higher classification due to its remarkable service and overall ambiance.
Guests highlight the hotel's seamless communication with the historic center, adding convenience to its charm. The staff exudes kindness and professionalism, contributing to the hotel's warm and inviting atmosphere. Despite the hotel being slightly isolated, its charm and quality of service often make up for the location.
However, there are some minor criticisms regarding pricing. The cost, especially at the restaurant, has been noted as somewhat high for a three-star facility. Additionally, some guests feel that the single-use rooms should be more affordable, potentially including breakfast at their current price point. The beds have also received mixed reviews, suggesting room for improvement in this aspect.
Overall, Hotel Rafael is considered a standout three-star hotel with very good services. It presents a delightful and sophisticated experience that leaves guests contemplating an additional star.
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