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Summary of reviewsChâteau des Comtes de Challes, located in a serene setting near Chambéry and just an hour from Geneva, offers a unique blend of historic charm and modern convenience, making it an ideal retreat. The beautifully maintained castle, surrounded by lush gardens and old trees, provides breathtaking views and an overall enchanting ambiance. Its strategic position offers stunning panoramic vistas and easy access to regional exploration and hiking, complemented by convenient and secure parking within the well-kept grounds.
Guests are generally pleased with the breakfast experience, enjoying the ample choices available, especially when served on the lovely terrace. However, some have noted areas for improvement, particularly regarding the variety and quality relative to the cost.
The on-site restaurant is highly regarded with excellent and attentive staff delivering memorable dining experiences. Exquisite cuisine, artfully presented dishes and an interesting wine tasting experience in a picturesque setting highlight the restaurant's appeal. Despite occasional mentions of inconsistency, the overall impression remains positive, cementing the restaurant as a key highlight of the château.
The rooms at Château des Comtes de Challes mostly meet high standards of comfort and cleanliness. Guests appreciate the spaciousness and excellent views from many rooms with well-maintained and comfortable bedding further enhancing their stay. Although some rooms show signs of wear, the décor retains a charm that aligns with the historic character of the hotel. Minor issues with showers and bed configurations do arise, but these are few and far between with the overall sentiment towards the rooms being favorable.
Cleanliness is generally praised, particularly in the rooms and the swimming pool area. The immaculate and relaxing pool is a favorite among guests, offering a serene getaway experience amid the beautiful grounds. While some common areas need attention, the overall environment retains its historic and charming appeal.
The staff at the château is frequently highlighted for their exceptional hospitality. Attentive, helpful and professional, they contribute significantly to the warm and welcoming atmosphere. Guests appreciate the staff's kindness and excellent service, which enhance the overall experience.
Parking facilities are well-received with secure and convenient options available. Ample free parking and electric vehicle charging facilities add to the convenience, despite occasional notes about limited spaces in certain areas.
In conclusion, Château des Comtes de Challes excels in providing an enchanting historic ambiance combined with modern amenities. Excellent dining, comfortable accommodations and outstanding staff ensure a memorable and relaxing stay in this picturesque and strategically located château. Show more
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Categories
Hotel for Honeymoon
Set in a château, this hotel provides a unique and historical setting for a romantic stay. The combination of elegant accommodations and scenic surroundings creates a fairy-tale atmosphere. Its historical charm and beautiful location make it a wonderful choice for couples.
Hotel with Parking
Located in Challes Les Eaux, this hotel provides parking. The hotel's parking offers ease of access and convenience for guests arriving by car.
EV charging stations
Hotel with Outdoor Pool
This historic chateau hotel features a seasonal outdoor swimming pool. The pool is situated within a 2-hectare park offering views, enhancing the swimming experience with a scenic backdrop.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Heated Pool
Room Types
Charming Double RoomIn the spirit of the castle and overlooking the countryside of the Savoie Valley, this room is quiet and comfortable with individual design.
SuiteIn the castle spirit, with view of the countryside of the Savoie Valley, this suite is quiet and comfortable with individual style. The private bathroom is fitted with a spa bath or a bathtub with a hydro-jet shower.
Guest Reviews
8.5
Very Good
Location
Nestled in a tranquil haven of peace and tranquility, Château des Comtes de Challes exudes historic charm from its dominant, picturesque location close to Chambéry. Just an hour from Geneva, this beautifully maintained castle boasts breathtaking views and a magical, serene setting. Its strategic position on the heights of Challes les Eaux offers stunning panoramic vistas, making it a prime spot for those looking to explore the region or embark on hiking adventures.
Guests appreciate the convenience of secure parking within the well-kept grounds, ensuring peace of mind during their stay. The castle’s proximity to the motorway adds to its accessibility without sacrificing the quiet that defines its setting. Adjoining the structure is a fantastic restaurant, enhancing the overall experience with culinary delights.
The château's old trees and lush gardens provide idyllic seating areas for leisurely enjoyment, while the charming pool set amid greenery adds to the relaxation, despite its later opening hours. Visitors have found the breakfast buffet delightful, particularly when enjoyed on the lovely terrace overlooking the dreamy landscape.
Overall, the Château des Comtes de Challes is celebrated for its enchanting ambiance, rich history and prime location that effortlessly combines convenience with a sense of secluded retreat.
Breakfast
Château des Comtes de Challes offers a breakfast experience that garners mixed reviews from its guests. The breakfast buffet is often described as good, sufficient and even excellent by some, featuring local products and a varied selection that includes croissants, hard-boiled eggs and ham. The environment in which breakfast is served is generally praised with some guests enjoying their meal on a lovely terrace.
However, several reviews note that the breakfast could be improved. For the price of 14 to 17 euros, some consider the selection to be basic and lacking in originality. There are mentions of cold options only, poor coffee quality from machines and the absence of a continental French style, including fresh hot water for drinks and table coffee service. Additionally, a few guests found the variety and specialness of the breakfast offerings to be below the standards expected of such a refined establishment.
Despite its shortcomings, the breakfast at Château des Comtes de Challes is generally viewed positively for its ample choices and pleasant setting, though a few guests suggest exploring other breakfast options outside the hotel due to the additional cost and quality issues.
Dinner
The Château des Comtes de Challes boasts a well-regarded restaurant, celebrated for its attentive and excellent staff. Guests frequently commend the fine cuisine and exceptional dining experiences in both the grand dining hall and on the picturesque outdoor terrace, where dinners are enjoyed against the backdrop of a beautiful sunset. Many highlight the exquisite and flavorful dishes, artfully presented and accompanied by an interesting wine tasting experience featuring Savoy wines.
While some feedback points out inconsistencies with occasional mentions of tasteless or overpriced meals, the predominant consensus is positive, praising the quality and warmth of both the food and service. Dinners are highly recommended with a noteworthy mention of good food at reasonable prices. In particular, the ambiance of the dining room, featuring a giant fireplace and the friendly, efficient service, contribute to memorable dining occasions. Overall, the restaurant promises a delightful culinary experience, aligning with the chateau's charm and elegance.
Rooms
Château des Comtes de Challes offers a variety of room experiences that largely impress guests with comfort and cleanliness. Most visitors praise the spaciousness of the rooms and bathrooms, noting the comfortable and well-maintained bedding. Many rooms provide excellent views, adding to the pleasant stay experience. Cleanliness is consistently highlighted with multiple reviews mentioning very clean and well-equipped rooms.
The décor, while simple for some guests, achieves a subtle touch of perfection, enhancing the hotel’s charm. Despite some rooms being considered a bit outdated or showing signs of wear, such as old carpets, the overall design remains well-received and functional. Even smaller rooms are described as cozy and charming with guests noting practical layouts and beautiful decorations.
Rooms within the park residence or with specific features, like Room 74 with a view of the Granier and suites spread over two floors, receive particular acclaim. The hotel management ensures that even when initial room assignments are unsatisfactory, the replacements meet guests' expectations for comfort and quiet.
However, a few minor issues are reported, such as impractical shower layouts and double beds that split into two. Despite these occasional inconveniences, the general sentiment towards the rooms is positive with their comfort, space and tranquility consistently impressing guests.
Beds
The Château des Comtes de Challes receives high praise for its bedding. Guests repeatedly commend the comfort of the beds, describing them as very comfortable, superb and even perfect. Many highlight the large and spacious nature of the beds, contributing to a restful night's sleep. Despite an isolated comment about a soft mattress, the general consensus is that the bedding is excellent, enhancing the overall comfort of the room. Additionally, the rooms are often noted to be very clean, including the bathroom facilities, adding to the positive experience. The comfortable heating system throughout the hotel further complements the cozy atmosphere provided by the beds.
Cleanliness
Nestled in a beautiful location, Château des Comtes de Challes is a stunning hotel that exudes charm. The rooms, although sometimes smaller than expected, generally receive praise for their cleanliness and comfort, complete with good-sized bathrooms. Many guests highlight the rooms as very clean, quiet, comfortable and well-equipped with necessary amenities.
However, several reviews point out areas needing improvement. While some rooms are meticulously clean, others fall short with superficial cleaning noted in certain instances. Common area carpets, including those on stairs and in corridors, have received criticism for their outdated and dirty condition. Despite these issues, the hotel boasts a clean swimming pool that adds to its appeal.
Overall, while the cleanliness standards can be inconsistent, many guests still find comfort and charm in the surroundings of this beautiful historic hotel.
Staff
The Château des Comtes de Challes offers an exceptional level of hospitality that is frequently highlighted by its guests. The staff is known for being very attentive, helpful and professional, ensuring a friendly and welcoming environment. From the reception team to the waiters, everyone at the château is caring and committed to making guests' stays enjoyable. Guests particularly appreciate the staff's friendliness and kindness, as well as their discretion and professionalism.
Many reviewers emphasize the excellent welcome they received, often mentioning the extraordinary garden and wine tastings in the castle's cellar. Breakfasts on the terrace are another highlight with staff providing friendly and excellent service. Overall, the team at Château des Comtes de Challes contributes significantly to a memorable experience through their attentiveness and warm hospitality.
Pool
Château des Comtes de Challes offers a relaxing oasis with its lovely and immaculate swimming pool. Guests have praised the beautifully maintained chateau, which features plenty of usable outdoor space, including the pool and the magnificent, relaxing park. The pool is not just pleasant but also large and easily accessible, making it a highlight of many stays. The grounds of the castle offer great views and gardens, complementing the enjoyable experience of the pool. While some guests noted that the pool opening time could be more flexible, the overall sentiment remains positive with many appreciating the possibility of using the pool even after check-out. Visitors also enjoyed the warm welcome and the relaxing atmosphere that permeates the property, making it an ideal spot for a serene getaway.
Parking
The parking situation at Château des Comtes de Challes generally receives positive feedback from guests. There is good, secure parking available within the grounds and guests appreciate the convenience of having free parking directly in front of the house, as well as within the courtyard, although spaces there can be limited. Several reviews note the availability of ample free parking outside, alongside safe on-site parking. Additionally, there is mention of easy and free parking with facilities for charging electric vehicles, which adds to the convenience. Despite a few comments about limited spaces, the overall impression is that parking is well-provided and appreciated by visitors.
Yes, Château des Comtes de Challes has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Château des Comtes de Challes.
Yes, Château des Comtes de Challes welcomes dogs.
Yes, parking facilities are available at Château des Comtes de Challes.
No, Château des Comtes de Challes doesn't have a gym.