Villa Zolitude Resort & Spa - SHA Extra Plus

Chalong 7.86613400, 98.33059800 , 53/25 Moo.5, Soi Bann Nai Trok, Chaofa Nok Road (Show on Map)
8.7
Very Good


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Summary of reviewsVilla Zolitude Resort & Spa - SHA Extra Plus is lauded for its serene and tranquil setting, nestled amidst lush greenery on a hillside. This idyllic location provides stunning views and a peaceful retreat from the hustle and bustle of city life, making it an ideal escape for couples and those seeking privacy and relaxation. The natural surroundings and well-maintained facilities contribute to the resort’s luxurious and restful ambiance.

The breakfast offerings at the resort receive mixed reviews; many guests appreciate the variety, including halal and non-halal options and different dietary preferences. However, some find the breakfast lacks diversity and doesn't meet five-star expectations. Despite this, the overall dining experience, including dinner options, is generally positive, praised for its quality and taste.

The resort’s rooms are described as luxurious, spacious and elegantly designed, providing guests with comfort, privacy and beautiful views. Many of the villas feature private pools and are well-equipped with amenities. While some minor issues with maintenance and cleanliness are noted, the overall guest experience is highly enjoyable. Cleanliness is a strong point at the resort with meticulous housekeeping ensuring that the environment remains pristine.

The resort’s staff receive continuous praise for their exceptional service. The team is highlighted for being friendly, helpful and attentive, enhancing the overall guest experience with their cheerful and accommodating nature.

Guests find the Wi-Fi service lacking, noting it to be weak and unreliable, which is an area in need of improvement. On the other hand, the Zensa Spa offers an exemplary experience with its excellent massages and serene atmosphere, often recommended by visitors.

The pool areas, both private and communal, are well-regarded for their scenic settings and serene ambiance. Private pools, although not always ideal for lap swimming, offer a romantic and secluded experience.

The beds are appreciated for their comfort, contributing to a restful stay, despite some occasional issues with the condition of the bedding.

While some guests feel that the resort does not fully meet five-star luxury standards, citing certain outdated facilities and maintenance needs, the overall ambiance, seclusion and high-quality service contribute to a memorable stay. The private pools and romantic setting make Villa Zolitude a favored destination for couples and those looking for an intimate and serene getaway.
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Categories
Boutique-style Resort

Luxury Resort

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Infinity Pool    Panoramic View Pool    Private Pool    Outdoor Pool  


Resort with Free Wi-Fi

Resort with Parking

Resort with Gym

5-Star Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Resort with Private Pool Rooms

Resort with Panoramic View Pool

Room Types
Treetop Duplex Pool Villa Located on the higher hills, this spacious villa overlooks Chalong Bay and surrounding greenery. It features a separate enclosed lounge area and a terazzo bathtub.

Waterfall Duplex Pool Villa This villa features a pool with a view. This spacious villa features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with garden views, this villa also features air conditioning and a flat-screen TV. The unit has 1 bed.

Two-Bedroom Duplex Pool Villa The pool with a view is the standout feature of this villa. This spacious villa features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Boasting a terrace with garden views, this villa also features air conditioning and a flat-screen TV. The unit has 3 beds.

Tropical Pool Villa This villa offers a pool with a view. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this villa also provides a minibar and a flat-screen TV. The unit offers 2 beds.

Four-Bedroom Villa The pool with a view is a top feature of this villa. This spacious villa comes with 1 living room, 4 separate bedrooms and 5 bathrooms with a bath and free toiletries. Boasting a terrace with garden views, this villa also features air conditioning and a flat-screen TV. The unit has 6 beds.

Two Bedroom Family Pool Villa This villa features a pool with a view. Boasting a private entrance, this spacious villa also features 2 separate bedrooms and 2 bathrooms with a bath and a hairdryer. Featuring a balcony with garden views, this villa also features air conditioning and a flat-screen TV. The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
Villa Zolitude Resort & Spa - SHA Extra Plus is consistently praised for its peaceful and tranquil setting, nestled amidst a forest, offering a true retreat from the hustle and bustle of city life. The resort boasts a beautiful location up in the hills, providing stunning views and a strategic positioning in a serene jungle environment. Guests repeatedly highlight the beauty of its natural surroundings, including the lush greenery that envelopes the well-maintained facilities and luxurious private villas.

Although the seclusion affords significant privacy and a quiet atmosphere perfect for relaxation, some reviews indicate that the remoteness can be a drawback for those looking to explore Phuket’s attractions. The hotel is noted to be a bit far from the beach, city center and other amenities such as groceries and restaurants, making it less convenient for those without transportation. Visitors can still reach nearby places, like Phuket Old Town and Kata Noi Beach with a relatively short taxi or scooter ride.

Despite the distance from city life, the location is seen as excellent for those seeking tranquility in a green, beautiful setting. The peace and quiet, coupled with the exceptional service from the helpful staff and the high quality of the villas, contribute to a luxurious and restful stay. Overall, Villa Zolitude offers an idyllic escape, particularly suited for couples and those looking to immerse themselves in nature while enjoying a high level of privacy and comfort.

Breakfast
The breakfast experience at Villa Zolitude Resort & Spa - SHA Extra Plus receives mixed reviews from guests. Many guests appreciated the delicious and varied breakfast options with some highlighting the inclusion of both halal and non-halal choices, as well as options for different dietary preferences, including soya milk. The breakfast is often described as very good to amazing with some considering it among the best in Thailand. The buffet offers international and Thai cuisine, making it a delightful start to the day for many.

However, some guests found the breakfast to be lacking in variety and not up to five-star standards, mentioning that the options can be repetitive and not diverse enough. There were specific comments about the breakfast not being suitable for Arabs and lacking vegetarian options. Despite these criticisms, the general consensus is that the breakfast is good with plenty of options to choose from, making it a pleasant part of the stay for most guests. The quality of the food extends to in-room dining and the restaurant, contributing positively to the overall dining experience at the resort.

Dinner
The dinner experience at Villa Zolitude Resort & Spa - SHA Extra Plus receives generally positive feedback from its guests. Many commend the good quality of the food, describing it as tasty and delicious. The dinner menu is particularly noted for its appeal. Several guests highlight that the restaurant provides an amazing dining experience with food that is simply amazing, whether for breakfast, lunch or dinner. Additionally, the convenience of enjoying the same quality food in the comfort of one's villa for a small extra cost is appreciated. However, there is a suggestion that the restaurant menu could be improved to better match the expectations for a 5-star establishment, as some found it comparable to offerings at more budget-friendly hotels. Overall, the dining options at the resort are well-regarded for their quality and taste.

Rooms
Villa Zolitude Resort & Spa - SHA Extra Plus offers guests a luxurious retreat with its beautifully designed and spacious villas. The accommodations are praised for their comfort, elegance and privacy, featuring private pools and stunning views, which create a serene atmosphere. Guests appreciate the cleanliness and well-equipped amenities that ensure a comfortable stay.

The property itself is beautifully set among lush wildlife, providing a breathtaking backdrop for the villas. The architecture and interior design add to the appeal with many guests highlighting the stunning and enormous rooms, some featuring private pools, bathtubs and incredible bay views.

While the overall experience, including courteous staff and quality of service, receives high marks, some areas are noted to be in need of renovation and occasional issues with cleanliness and maintenance are mentioned. Despite these minor concerns, most guests find the accommodations splendid, spacious and well-suited for a relaxing vacation.

Beds
Villa Zolitude Resort & Spa - SHA Extra Plus offers a range of beds that guests frequently describe as comfortable and fitted with good linen. Visitors consistently praise the beds for achieving a balanced firmness, being neither too hard nor too soft. Many also highlight the large, comfortable beds featuring scenic views of greenery, contributing to the overall serene experience of the resort. However, some guests have reported issues with the cleanliness and condition of the bedding, noting instances of worn-out materials and uncleanliness. Despite these occasional drawbacks, the overall concept of the villas, coupled with their generally comfortable beds, leaves a positive impression.

Cleanliness
Villa Zolitude Resort & Spa is notable for its exceptional attention to cleanliness and hygiene. Guest feedback highlights the well-maintained and very clean villas, as well as the thorough daily housekeeping that ensures every detail is well cared for. The property itself is described as stylish and absolutely beautiful with a high standard of cleanliness overall. Guests mention spacious rooms and the quick response of the accommodating and friendly staff, contributing to an impressive service experience akin to that of a palace. While a few comments indicate areas needing maintenance and minor improvements in cleanliness, the majority of reviews focus on the immaculate and well-kept condition of the resort, underlining the dedication of the resort to maintaining a pristine environment.

Staff
Villa Zolitude Resort & Spa - SHA Extra Plus is consistently praised for its exceptional staff. Guests have described the team as amazing, very helpful and always cheerful. The staff's friendliness and accommodating nature are highlighted repeatedly with many noting their attentiveness and polite demeanor. They are not only helpful but also go out of their way to ensure guests feel at home, often showing congeniality during breakfast and being incredibly supportive throughout the stay.

The resort's customer service is regarded as exceptionally good with staff members making extra efforts to be helpful and fulfill spontaneous requests. Whether it's carrying bags, providing assistance with a buggy or simply serving with a smile, the team at Villa Zolitude stands out for their dedication. Several reviews emphasize the superb and excellent service with some even mentioning that the staff made them feel incredibly welcome and valued. Overall, the staff at Villa Zolitude Resort & Spa leave a lasting positive impression, making them one of the highlights of the guest experience.

Wi-Fi
Villa Zolitude Resort & Spa offers a universally accessible Wi-Fi service throughout the premises. However, guests have pointed out several issues with the internet connection. The Wi-Fi is reported to be weak, unreliable and slow with many facing consistent challenges that include poor quality and outdated infrastructure. There are mentions of the signal not working every day, requiring guests to frequently call for assistance to fix the connection. While the availability of Wi-Fi is appreciated, the performance does not meet expectations, leaving room for improvement.

Spa
Villa Zolitude Resort & Spa offers an extraordinary spa experience, highlighted by its Zensa Spa. Guests frequently praise the excellent and fantastic massages, describing the spa as marvellous, spectacular and peaceful. The atmosphere is thoughtfully decorated, enhancing the serene environment during treatments. Visitors consider the spa and its services top-notch with specific mentions of the terrific spa packages and wonderful treatments available at good prices. The spa consistently stands out as a highlight of the property, leading many to strongly recommend indulging in a treatment or two.

Pool
Villa Zolitude Resort & Spa - SHA Extra Plus offers a variety of pool experiences that guests have found memorable and varied. Many remarked on the excellent and amazing pools, highlighting the beautiful and serene setting, surrounded by trees and offering incredible views over Phuket. Guests appreciated the privacy of their villas and their private pools, particularly those with cascading features, which provided a fantastic and romantic atmosphere.

The main community pool was praised for its good size, warmth and great views, making it an ideal spot for a relaxing swim. However, some noted that the water temperature could be cold, which might not be ideal for everyone. The condition of the wooden deck by the pool and some insects in pool-adjacent areas were mentioned, though these did not detract significantly from the overall positive experiences.

The private pools in the villas, while appreciated for their romantic setting and fantastic features, were noted as being on the smaller side, not suitable for swimming laps. Nonetheless, these pools offered a beautiful and private retreat, although full privacy might not be guaranteed in some areas.

Overall, Villa Zolitude's pools, both private and communal, provide a tranquil and picturesque setting that complements the resort's excellent facilities and dining options.

5 Star
Villa Zolitude Resort & Spa - SHA Extra Plus offers a serene environment perfect for relaxation and privacy, making it an appealing choice for those seeking a quiet getaway. The breakfast has received mixed reviews with some guests describing it as very good, while others felt it did not meet the expectations of a five-star experience.

The property has been critiqued for not aligning with the luxurious standards typically associated with five-star ratings. Some guests noted that the hotel's facilities and services are comparable to more affordable options in the area and there were comments about necessary maintenance that seemed to have been overlooked, possibly during the COVID shutdown or before peak season.

Overall, while the experience is generally positive in terms of ambiance and seclusion, some guests feel that the resort does not fully justify its price or five-star classification.

Private Pool
Villa Zolitude Resort & Spa offers an exceptional experience with its private pools, featured in nearly every villa. Each villa is designed with privacy in mind, allowing guests to enjoy their secluded pools without compromising the stunning views. The two-story villas, complete with private pools, are particularly notable. Guests frequently commend the privacy, thoughtful design and the enjoyable retreat these private pools provide. The addition of features like a waterfall in some villas enhances the luxurious and serene atmosphere. Overall, the private pools at Villa Zolitude Resort & Spa stand out as a fantastic and well-appreciated amenity.

Luxury
Villa Zolitude Resort & Spa offers a luxurious and high-end experience, making it an exceptional choice for those seeking seclusion in the jungle. Guests have praised the spacious and luxurious villas, which come at a great price and include features such as luxurious bathrooms. Most of the hotel staff are noted to be lovely, contributing positively to the overall experience. The facilities are described as excellent and the hotel itself is situated in an idyllic setting, providing a gorgeous place to stay. However, some reviews mentioned that certain aspects of the facilities were outdated and poorly maintained. Despite this, the overall consensus highlights the hotel's level of luxury and the stunning environment it offers.

Romantic
Villa Zolitude Resort & Spa - SHA Extra Plus offers a particularly romantic and tranquil setting, making it ideal for honeymoons and couples seeking a serene escape. The villas feature clean and beautiful pools that provide an intimate space for romantic moments. Surrounded by nature, the resort allows guests to isolate themselves from the outside world, creating a peaceful and relaxing atmosphere. Guests frequently praise the resort as an amazing place for a romantic getaway, highlighting its suitability for couples looking to enjoy dreamlike relaxation with picturesque views of Chalong. While there are comments suggesting there might be better options, the consensus underscores it as an excellent choice for a romantic vacation.


Yes, Villa Zolitude Resort & Spa - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at Villa Zolitude Resort & Spa - SHA Extra Plus.

No, Villa Zolitude Resort & Spa - SHA Extra Plus doesn't allow dogs.

Yes, parking facilities are available at Villa Zolitude Resort & Spa - SHA Extra Plus.

Yes, Villa Zolitude Resort & Spa - SHA Extra Plus has a gym.

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