The Grove

Chandler's Cross , , Chandler's Cross (Show on Map)


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Info The luxury 18th century mansion is surrounded by 300 acres of land. The resort is ideally positioned in the countryside, offering the ultimate spa treatments, onsite golf course, biking trails and tennis court.
Summary of reviewsThe Grove offers a mixed experience for guests with some praising the lovely food and excellent setting of the dinner, while others find the food overpriced and limited in selection. Room experiences are also mixed with some guests praising the cleanliness and comfort, while others report poor decor and outdated facilities. The hotel's cleanliness is generally pleasant, but some areas need improvement. The staff at The Grove are exceptional with guests describing them as friendly and attentive. The spa has received mixed reviews with some finding it excellent and others a little disappointing. Ultimately, whether or not you enjoy The Grove may depend on your personal preferences and experiences.
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Categories
Luxury Hotel
A luxurious spa that lets you totally indulge in tranquility and relaxation, gourmet dining experiences by award-winning chefs, luxuriously furnished suites with stunning views and much more await you at The Grove. The overall premium service and comfort lets you dive into a world of pure luxury.

Hotel with Spa
The hotel's adult-only spa includes an extensive range of health, wellness and beauty treatments from facial massages, manicure and pedicure up to full day spa experience packages.

Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types
Deluxe King West Wing Features a sitting area with beautiful views overlooking the golf course and gardens, with a balcony or terrace. Children between 3 and 12 years old can have an extra bed for an additional fee.

Superior King West Wing These contemporary rooms offer views of the walled garden and have a large en suite bathroom. They also feature an iPod docking station and 42-inch plasma TV.

Superior Twin West Wing The twin room provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV. The unit offers 2 beds.

Deluxe Twin West Wing The spacious twin room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV. The unit has 2 beds.

Classic King West Wing The air-conditioned triple room features a TV, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Classic Twin West Wing The twin room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a TV. The unit offers 2 beds.

Deluxe King with a View West Wing This quadruple room is air-conditioned and has a TV, a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Deluxe Twin with a View West Wing The spacious twin room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a TV. The unit has 2 beds.

Double Room The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

Deluxe Mansion The spacious air-conditioned double room offers a TV, a minibar, a tea and coffee maker and executive lounge access. The unit has 1 bed.

About The Grove
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Guest Reviews
8.7
Very Good
Dinner
The dinner at The Grove provides a mixed experience with some guests describing the buffet as amazing while others feel the food is overpriced and does not taste good. Additionally, there seems to be a limited menu selection at the Stables restaurant, resulting in some guests feeling disappointed with the acrid tasting steak. However, the lovely food and excellent setting make up for such shortcomings for others who thoroughly enjoyed their experience. Despite these mixed reviews, the pop-up chef menu on Saturday night was deemed enjoyable by some, since it offered a more diverse and affordable option compared to the limited menu. However, there were some delays in service with one guest waiting for over an hour for their steak which was cooked incorrectly.

Rooms
The Grove offers a mixed bag of room experiences for guests. On the positive side, many reviewers praise the cleanliness and comfort of the rooms, noting they are spacious and well-furnished. Some even describe the rooms as incredibly peaceful, offering lovely views over the golf course. However, other guests have reported disappointing experiences with room quality, including poor decor and outdated facilities. Some have even noted leaking AC units and rooms in need of painting. Additionally, some guests express disappointment with the styling of the "executive suites," which they feel lack luxury and feel more like cluttered rooms. Overall, while some guests enjoy excellent room experiences at The Grove, others suggest that the hotel's room quality is hit or miss.

Cleanliness
When it comes to cleanliness, guests of 'The Grove' have mixed reviews. While some noted that their rooms were always comfortable and clean, others found the bedroom corridors to be tired and dirty. The spa, on the other hand, received high praise for being very relaxing and clean with lovely facilities and treatments. The property as a whole was deemed excellent by guests with easy access from the M25. However, some reviewers felt that COVID measures in the spa and restaurants were inadequate. Overall, the hotel appears to be generally pleasant and clean with some areas in need of improvement.

Staff
Travellers who have stayed at The Grove have nothing but high praise for the hotel staff. Guests have described them as exceptional, awesome and super friendly, who are always willing to lend a hand. Visitors found the hotel's reception staff to be particularly lovely, while some encountered some issues with staff in the restaurants and at breakfast. One guest was disappointed to receive actual milk cartons on their table as the milk jugs had run out. However, the one downside that some guests noted was that there was a mandatory 12.5% service charge added to everything which for some made the waitresses seem miserable compared to others who were super helpful. Overall, the staff at the Grove were found to be very nice, friendly and attentive.

Spa
The Grove's spa has received mixed reviews with some describing it as excellent and others a little disappointing. The spa's size is both a blessing and a curse with some guests finding it difficult to navigate their way out to the reception. Despite this, many guests have found the spa to be very relaxing and immaculately clean. Lovely facilities and treatments have also been frequently praised. However, a few guests have complained that COVID measures were inadequate. While some have found the spa to be overpriced, others have declared it to be the best they have ever been to. Ultimately, whether or not you enjoy The Grove's spa may depend on your personal preferences and experiences.


Yes, The Grove has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at The Grove.

No, The Grove doesn't allow dogs.

Yes, parking facilities are available at The Grove.

Yes, The Grove has a gym.
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