Hyatt House Charleston/Mount Pleasant

The Hyatt House Charleston/Mount Pleasant is a modern and clean hotel in a great location. Guests loved that it was within 10-15 minutes of everything they wanted to do and that it was central to shops, restaurants and the beach. The location was also convenient for sightseeing and the MUSC Charleston medical facility. While some guests found it required a taxi/car to access area restaurants and attractions, others appreciated that it was tucked away in a neighborhood and felt secluded, quiet and private. The hotel's location was perfect for weddings and visiting historical sites and guests felt that the location was safe and nice. Despite some minor complaints about accessing the hotel from Highway 17, most guests loved the location and many called it the perfect location. Overall, guests were pleased with the location and the breakfast.

The Hyatt House Charleston/Mount Pleasant is a great location for those looking for comfortable accommodations and a delicious breakfast to start their day. With a well-maintained breakfast bar offering a cut above breakfast with good variety and an omelet station, guests can enjoy yummy and delicioso breakfast options. Additionally, the breakfast staff is fantastic and always keeps everything full and clean. Although some guests felt that the breakfast could have been better, the included breakfast was excellent and varied with grab-and-go options available. Some guests did feel that more variety and vegetarian options could have been offered. Overall, guests can expect a satisfying breakfast at the Hyatt House Charleston/Mount Pleasant.

The Hyatt House Charleston/Mount Pleasant hotel provides guests with clean and modern rooms that are exceptionally comfortable. Guests love the spaciousness of the rooms with many featuring full kitchens and separate living areas. Many rave about the quality of the beds and the cleanliness of the bathrooms. Some rooms have issues with noise or broken fixtures, but staff is quick to rectify the situation. Overall, the hotel is beautifully decorated and welcoming with convenient amenities such as laundry access and pet-friendliness. The only downsides guests note are limited breakfast options and occasional discrepancies between the booked room type and the actual room received.

Many guests raved about the comfort of the beds at the Hyatt House Charleston/Mount Pleasant with several labeling them as the most comfortable they've ever slept in and many describing them as very comfortable or comfy. Guests also praised the quality of the mattresses, the softness of the linens and the spaciousness of the King Suite. However, a few guests did find the beds too soft or too lumpy and some mentioned finding hair on the beds or being disappointed with the pillows. Overall, guests were pleased with the clean and comfortable rooms with the bed being a standout feature for many.

The Hyatt House Charleston/Mount Pleasant is a clean and updated hotel that provides a wonderful experience for its guests. The rooms are spotless, spacious and comfortable with sleek modern designs. The staff is incredibly helpful and accommodating, making sure every guest feels welcome. The hotel location is convenient, making it an ideal place to stay while exploring the area. The pool is also extremely clean, making it a great place to relax. Though, there were a few complaints about overlooked areas of cleaning and housekeeping needing to check things. However, overall the property was beautifully clean with nice toiletries provided. There were a few negative comments about dirty rooms or towels, but they were very rare.

The Hyatt House Charleston/Mount Pleasant is a fantastic destination for those seeking a hotel stay with exemplary staff. Review after review highlights the wonderfully kind and helpful staff of this hotel. Guests consistently praise the staff's friendliness and welcoming nature. Guests have reported that the staff regularly went out of their way to ensure all their needs were met. Many staff members stood out with guests highlighting their helpful and knowledgeable nature, including Dominique and Zack. Additionally, guests regularly commented on the cleanliness of the hotel and the clear effort put forth by staff members to create a comfortable environment. While some guests reported the occasional indifferent experience with the hotel staff, the vast majority of guests praised the staff's professionalism and gracious nature. Whether interacting with staff during check-in, check-out or breakfast service, guests have reported overwhelmingly positive experiences. Tim at the front desk was frequently mentioned as particularly helpful and the breakfast staff was consistently praised for their friendliness and attentiveness. Overall, this hotel's staff is undeniably the highlight of guests' stays, making it a must-visit destination for those seeking a welcoming and comfortable hotel experience.

The Hyatt House Charleston/Mount Pleasant is a great choice for travelers seeking a pet-friendly hotel. You can book a room and bring your furry friend with you. Many guests enjoyed a pleasant stay with their pets and appreciated the convenience of the on-site laundry room, which was complimentary. The location is also handy and there is an area across the street where you can walk your dog. However, some guests commented that there was a lot of dog hair in certain areas and suggested keeping dogs out of the breakfast area to maintain cleanliness. Additionally, some complained about the absence of pet fees on third-party websites. Despite these minor issues, the hotel staff were commendable and Tim at the front desk was especially helpful and informative.