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Hilton Charlotte Airport Hotel

Charlotte , 2800 Coliseum Centre Drive (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Charlotte Airport Hotel is a convenient and well-located hotel for those looking to be close to the airport. Guests praised the hotel's shuttle service and lobby area, as well as its easy access to nearby restaurants. The breakfast options were varied and delicious, although some guests found the price to be high. The rooms were spacious and clean, although some guests found them outdated and in need of renovations. The hotel's cleanliness was praised, as was the exceptional service provided by the staff. The pool was a popular choice for families, although some guests encountered rowdy children. Parking was an aspect of the stay that guests had mixed feelings about. The bedding experiences were also mixed with some guests finding the beds to be comfortable and others experiencing issues with uncomfortable mattresses and pillows. Overall, the Hilton Charlotte Airport Hotel lived up to the high standards typically associated with the Hilton brand.
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Hotel Taking Steps Towards Sustainability

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Family Friendly Hotel

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Romantic Hotel

Hotel with Swimming Pool

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4-Star Hotel

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Room Types

Suite with Two Double Beds The suite is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker.

Two-Room King Suite The suite is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker.

King Suite The suite is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 1 bed.

Queen Suite - Mobility Accessible with Tub The suite is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker.

Queen Suite - Mobility Accessible with Roll-In Shower The suite is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker.

Executive King Room The spacious double room features air conditioning, a tea and coffee maker and a seating area. The unit has 1 bed.

Executive Double Room with Two Double Beds The quadruple room provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

Double Room with Bathtub and Mobility Access The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

Executive King Room The spacious quadruple room provides air conditioning, a tea and coffee maker and a seating area. The unit offers 1 bed.

Premium King Room The suite provides air conditioning and a tea and coffee maker.

Premium Room with Two Double Beds The suite offers air conditioning and a tea and coffee maker.

Fitness King Suite The suite offers a tea and coffee maker.

About Hilton Charlotte Airport Hotel

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Guest Reviews

8.0

Very Good

Location

The Hilton Charlotte Airport Hotel boasts a fantastic location for those looking to be close to the airport with many guests noting the convenience of its proximity. Despite not being located near other services such as food and shopping, the hotel is in a central area relative to both the airport and downtown, making it a great base for exploring the city. Guests particularly loved the lobby area and its beauty, as well as the shuttle service provided by the hotel. Overall, the location was praised for its convenience and easy access to both the airport and nearby restaurants.

Breakfast

The Hilton Charlotte Airport Hotel offers a variety of breakfast options, including a buffet or made-to-order dishes. Some guests found the price of breakfast to be high, but were compensated for any inconvenience experienced during their stay. Others enjoyed the variety of options available and found everything to be delicious, including the best turkey sandwich one guest ever ate. Although some guests were disappointed that breakfast was not complimentary as advertised, the restaurant in the hotel was great and better than at most hotels. The orange juice and apple juice were particularly noteworthy and the breakfast buffet received high praise. While service was slow for some, overall the breakfast at the Hilton Charlotte Airport Hotel was a great experience for most guests. Para la próxima vamos a disfrutar el desayuno!

Rooms

Hilton Charlotte Airport Hotel is a well-located hotel near the airport offering spacious and clean rooms. The hotel staff is helpful and provides respectful service. Although some guests found the rooms outdated and in need of renovations, the rooms were still considered comfortable and beautifully laid out. Despite occasional issues such as broken toilet paper holders, uncomfortable mattresses and issues with hot water, the overall cleanliness and spaciousness of the rooms were praised. Some guests reported that their rooms had recently been renovated. However, other guests found their rooms fitted with old carpets and outdated furnishings. Additionally, some guests experienced issues with malfunctioning HVAC units, TVs and waiting for room keys. The hotel restaurant was deemed to be too expensive by some guests. Furthermore, some guests complained about the lack of housekeeping, ice machines not working and the absence of microwaves in their rooms. While some guests noted the noise from the HVAC units and the stains on the carpets and sofas, others highly recommended the hotel due to the spacious floor plans and bedding that they found to be of high quality.

Beds

Guests at the Hilton Charlotte Airport Hotel shared mixed feedback about their bedding experiences. On one hand, some found the beds to be fresh, crisp and very comfortable. They appreciated the quality of the Zimmer und Bett (room and bed) and felt well-rested during their stay. Some guests even complimented the bedding sheets for their comfort. However, others had issues with uncomfortable and old mattresses, as well as high and uncomfortable pillows that caused neck pain. Certain rooms also had cleanliness issues, such as sand in the bed or bloodstains on the mattress, which required guests to switch rooms. Despite some negative comments, guests who enjoyed their bedding experiences seemed pleased with the overall quality of the Hilton Charlotte Airport Hotel.

Cleanliness

The Hilton Charlotte Airport Hotel is a beautiful and well-maintained property that boasts a clean and inviting atmosphere. While there were a few negative comments about cleanliness, the majority of reviews praised the hotel's spotless condition with a good number of guests commenting on the cleanliness of the rooms specifically. Many also mentioned the helpfulness of the staff and the overall comfort of the accommodations. Despite a few isolated incidents, the general consensus among guests was that the Hilton Charlotte Airport Hotel lives up to the high standards typically associated with the Hilton brand.

Staff

The Hilton Charlotte Airport Hotel boasts exceptional service with many guests complimenting the staff's helpfulness and friendliness. One guest specifically thanked Jerry Sutherland for making their day, while many others praised the front desk staff, bartenders and restaurant servers for their outstanding service. Some guests did have negative experiences with certain staff members, but overall, the hotel's staff was accommodating and courteous. Everyone from the receptionist to maintenance staff went above and beyond to make guests feel comfortable during their stay.

Pool

The Hilton Charlotte Airport Hotel offers a great pool experience for families with kids. While some guests encountered rowdy children during their visit, most were able to enjoy the ample pool facilities with their own children. The indoor pool is a popular choice, although guests should confirm it is open during their stay. Fortunately, most were able to enjoy the pool until 10 pm without need for reservations and appreciate the convenient lobby, poolside bar and restaurant. While a few guests reported some cleanliness issues, most enjoyed the pool without incident. Overall, the Hilton Charlotte Airport Hotel provides a fun and family-friendly pool experience for its guests.

Parking

If you're planning on staying at Hilton Charlotte Airport Hotel, be aware that there is a $10 a day parking fee. While some guests found this inconvenient and even frustrating, others noted that they felt the charge was reasonable given the hotel's reputation. However, some guests felt that parking should have been included in their payment for the room. One guest even had their rental car broken into while parked in the paid parking lot. Reviews varied on whether or not guests were made aware of the parking fee at check-in. Overall, parking was one aspect of their stay that guests had mixed feelings about.

Yes, Hilton Charlotte Airport Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Charlotte Airport Hotel.

Yes, Hilton Charlotte Airport Hotel welcomes dogs.

Yes, parking facilities are available at Hilton Charlotte Airport Hotel.

Yes, Hilton Charlotte Airport Hotel has a gym.

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