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DoubleTree by Hilton Charlotte City Center

Charlotte , 230 North College Street (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDoubleTree by Hilton Charlotte City Center, is a highly recommended hotel located in the heart of downtown Charlotte. Guests have praised the hotel's central location, which allows for easy access to many facilities and attractions, including the Spectrum Center, Bank of America Stadium and numerous restaurants, bars and clubs. The hotel's breakfast has received mixed reviews, but those who got to enjoy the complimentary breakfast raved about it, especially the Chef's chicken and waffles. The hotel's rooms have also received mixed reviews, but most guests have praised the cleanliness and comfortable beds. The hotel's staff has been described as exceptional with many guests mentioning the friendly and accommodating front desk staff. The hotel's parking situation has received mixed reviews, but some guests have appreciated valet parking being an option. The hotel's beds have received mostly positive reviews with guests describing them as super comfy and comfortable. Overall, the hotel provides clean and affordable accommodations with friendly and helpful staff, making it a recommended stay for a restful and enjoyable stay in Charlotte.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Rooftop Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Rooftop Pool

Room Types

Double Room with Two Double Beds - Mobility Access Tub/Non-Smoking The quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

King Room The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Room with Peloton Bike This double room is air-conditioned and features a TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.

Deluxe King Room This double room is air-conditioned and has a TV with cable channels, a tea and coffee maker and heating. The unit has 1 bed.

Deluxe King Room with Tub - Mobility Accessible The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

Deluxe King Room - Hearing Access This quadruple room features air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.

King Room - Hearing Access This double room is air-conditioned and has a TV with cable channels, a tea and coffee maker and heating. The unit has 1 bed.

King Room with Sofa Bed - Non-Smoking The quadruple room provides air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 2 beds.

King Studio Suite

Double Room with Two Double Beds - Non-Smoking The quadruple room provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 2 beds.

Deluxe Queen Room with Two Queen Beds The air-conditioned quadruple room provides a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.

King Room with Roll-In Shower - Mobility Access The unit offers 1 bed.

Deluxe King Room with Roll-In Shower - Mobility Accessible The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

About DoubleTree by Hilton Charlotte City Center

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Guest Reviews

8.3

Very Good

Location

DoubleTree by Hilton Charlotte City Center, boasts an amazing location in the heart of downtown, making it an ideal spot for guests looking to explore the city. The hotel is conveniently situated close to many facilities and attractions, including the Spectrum Center, Bank of America Stadium and numerous restaurants, bars and clubs. Guests have praised the hotel's central location, which allows for easy access to everything and its proximity to performance venues like the performing arts center. The hotel is also located near First Ward Park, a popular spot for visitors to relax and enjoy the outdoors. Additionally, the hotel is within walking distance of the Charlotte Hornets' home arena and the Carolina Panthers' stadium. Overall, guests have found the hotel's location to be perfect and they appreciate the convenience that comes with being in the heart of the city.

Breakfast

The breakfast at DoubleTree by Hilton Charlotte City Center is a hit or miss depending on whether it was included in the reservation or not. Those who got to enjoy the complimentary breakfast raved about it, especially the Chef's chicken and waffles and praised the breakfast staff. However, some guests were disappointed that breakfast wasn't included and opted to skip it due to the extra cost. For those who missed out, there was no convenient way to grab a quick coffee in the morning. Despite the mixed reviews, the breakfast overall was deemed good by most guests.

Rooms

The DoubleTree by Hilton Charlotte City Center has received mixed reviews from guests regarding their rooms. Despite some negative comments about outdated decor and noise from neighboring rooms or the street, the hotel has mostly been praised for its cleanliness and comfortable beds. Some guests have even described their rooms as impressive and cozy. The location of the hotel is also noted as convenient and central. Basic amenities such as coffee makers, refrigerators and bath supplies are provided in the clean, neat rooms that benefit from daily room service. However, some guests have been disappointed with the sink location and drainage in the bathroom, as well as with the occasional damp carpet and bad smells in the bathroom. Overall, the responsiveness of staff and the hotel's cleanliness and comfort make it a recommended stay.

Beds

Guests who have stayed at the Holiday Inn Charlotte Center City, an IHG Hotel, praised the hotel's beds, describing them as "super comfy", "comfortable" and "very comfortable". While some guests did mention that the double beds were a little small, most reviews were positive with guests even commenting on the "comfy room and bed" and how "the bed and pillow was so comfortable". Location, cleanliness and a comfortable bed were some of the highlights of the hotel, as guests appreciated a "clean and good size room" and the "nice room, comfy bed". However, a few guests did mention that they found it "difficult to sleep" and "got zero sleep" with one guest describing the beds as "the most uncomfortable small beds I've ever been in at any hotel". Overall, the hotel's beds received mostly positive reviews with one guest even raving about the "riesige super bequeme Betten!" (huge, super comfortable beds!). Guests should also be aware that there is an extra charge for parking.

Cleanliness

DoubleTree by Hilton Charlotte City Center has received mixed feedback from guests regarding its cleanliness. However, most of the reviews highlight the cleanliness of the rooms and the property. Many guests have praised the hotel for providing great and clean rooms with comfortable beds. The staff and property have been described as amazing, helpful and friendly.

Several negative reviews mentioned stains, body odor smells and dirty toilets or showers. However, most guests have expressed satisfaction with the cleanliness of the hotel and some have mentioned that the facility and rooms are always kept clean. The hotel's central location and neat Libby area have also been appreciated.

Overall, the hotel provides clean and affordable accommodations with friendly and helpful staff. However, some guests have noted that the decor in the rooms is a little outdated and amenities such as soap and shampoo may be too small for their liking.

Staff

The staff at Holiday Inn Charlotte Center City is exceptional according to guest reviews. Many guests mentioned the friendly and accommodating front desk staff, calling out specific employees like Chloe and JJ for their superb service. The lobby staff were also praised for being informative and attentive. The majority of guests found the overall staff to be helpful and accommodating with only a few exceptions. The valet and front desk staff were especially notable for their excellent customer service. The hotel's prime location, cleanliness and comfortable rooms were also highlighted as positives. Overall, the staff was a standout feature of the hotel and left guests feeling welcomed and satisfied.

Parking

Overall, guests have had mixed experiences with the parking situation at the Holiday Inn Charlotte Center City hotel. While some have found the parking convenient and at a discount rate, others have complained about the high prices and confusing situation with some parking garages not even owned by the hotel. Some guests have had issues with being misinformed about parking fees and paying multiple times. However, some have appreciated valet parking being an option and the ability to leave their vehicle parked at the expense of the hotel while attending an event nearby. There were a few negative comments about rude parking staff and the inconvenience of the parking garage being too far away, but some guests have also praised the hotel's location and on-site restaurant.

4 Star

The DoubleTree by Hilton Charlotte City Center, has received rave reviews from guests who have described their stay as 'good', 'superb' and 'exceptional'. The hotel's facilities and services have been praised as 'perfect' and 'very good' with guests also commending the hotel's convenience and location in the city center. The staff have been described as 'excellent' and the hotel itself has been called 'nice' and 'lovely'. Despite some minor drawbacks, such as noise and pricing, guests have overall praised the hotel and would recommend it for a restful and enjoyable stay in Charlotte.

Yes, DoubleTree by Hilton Charlotte City Center has pool(s) that belong to one or more of the following categories: Rooftop Pool.

No, a spa isn't available at DoubleTree by Hilton Charlotte City Center.

No, DoubleTree by Hilton Charlotte City Center doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Charlotte City Center.

Yes, DoubleTree by Hilton Charlotte City Center has a gym.

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