Charlotte, 2625 Little Rock Road35.242871,-80.937028(Show on Map)
5.5
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesThu, 25 Jun - Fri, 26 Jun25 Jun - 26 Jun
1 Room2 Guests
Info
Summary of reviews
Red Roof Inn Charlotte - Airport is strategically situated near Charlotte Douglas International Airport, making it a prime choice for travelers valuing convenience and affordability. The hotel's close proximity to the airport, coupled with easy access to nearby restaurants, bars, and stores, enhances its appeal for visitors attending events or conducting business in the area.
The hotel's staff is often praised for their friendliness and professionalism, particularly the front desk team and shuttle drivers, who contribute positively to guest experiences with efficient and warm service. This welcoming demeanor often results in guests feeling comfortable and well-supported during their stay.
While the location and staff receive high marks, the hotel falls short in other areas. Breakfast options are non-existent, contrary to promotional materials, leading guests to rely solely on provided coffee. The rooms, although spacious, need significant updates to address issues such as outdated facilities, maintenance problems, and inconsistent cleanliness. Positive remarks about clean towels and rooms are outweighed by reports of unpleasant odors, pests, and overall run-down conditions.
The quality and condition of the beds also present a mixed experience. While some guests find them comfortable, issues such as back pain, uncleanliness, and bed bugs have been reported, necessitating attention for improvement.
In summary, Red Roof Inn Charlotte - Airport offers an appealing location and attentive staff, but could enhance guest satisfaction through upgrades to its facilities and consistency in housekeeping.
Room Types
Superior King Room Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Room with Two Queen Beds Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. The spacious double room features air conditioning, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe King Room Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath or a shower. The spacious double room offers air conditioning, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Queen Room Disability Access Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath or a shower. The spacious double room provides air conditioning, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
5.5
Rated
Review Summaries
Location
Nestled conveniently near the Charlotte Douglas International Airport, the Red Roof Inn Charlotte - Airport offers an ideal location for travelers seeking proximity and value. A short cab ride or a brief three-minute shuttle transfer ensures effortless access to the airport, making it a prime choice for those with early flights or late arrivals. Guests frequently highlight the hotel's central positioning, not just to the airport but also to nearby amenities such as restaurants, bars, and stores. Its strategic location appeals to visitors attending family events or conducting business in the area, providing both convenience and affordability. While primarily chosen for its airport adjacency, the surrounding area's offerings add to its overall appeal for a practical and restful stay.
Breakfast
Situated near the Charlotte Airport, the Red Roof Inn offers a convenient location for travelers. However, those seeking a morning meal might need to adjust expectations, as numerous guests noted the absence of breakfast options. While the hotel's promotional materials indicated that breakfast or at least continental options would be available, guests reported receiving only coffee, with no additional breakfast offerings. Some found discrepancies between the amenities advertised, such as coffee makers and microwaves, and those actually available, although efforts were made to replace non-functional items like mini-fridges. The staff's response varied, with some guests experiencing lack of availability or responsiveness, especially during early morning hours. Despite this, the property's location proved favorable for many travelers, providing easy access to the airport and surrounding areas.
Rooms
Located conveniently close to the airport, the Red Roof Inn Charlotte - Airport offers a spacious setting with clean towels and a big room upon initial inspection. The staff is noted for being friendly, and the hotel is currently undergoing remodeling, which suggests a commitment to improvement. However, the rooms and facilities are largely described as outdated, with several issues that need addressing. Cleanliness is inconsistent, with some guests encountering unpleasant odors, smoke smells, and occasional pests. Several amenities that were advertised online were either missing or not functioning properly. Guests have also reported maintenance issues such as broken furniture, non-functional locks, and plumbing problems. While the location remains a strong point, the hotel experience could benefit greatly from thorough renovations and more consistent housekeeping standards.
Beds
Travelers venturing to the Red Roof Inn Charlotte - Airport will find a mixed experience when it comes to the quality of the beds. While many guests have noted that the beds are comfortable and even comfier than they initially appear, others have found issues that mar their stay. Some beds reportedly cause back pain, and cleanliness concerns, such as dirty bedsheets and stains, have been highlighted. Although the comfort of the beds has been a positive highlight for some, the presence of bed bugs and the need for certain guests to seek alternative sleeping arrangements indicates a need for improvement. Those planning a visit should weigh these varied experiences when considering their accommodation options in Charlotte.
Cleanliness
When considering a stay at Red Roof Inn Charlotte - Airport, travelers should prepare for a mixed experience regarding the cleanliness and upkeep of the hotel. On the positive side, some guests noted that their rooms were clean, with particular praise for clean towels and a well-maintained bathroom. There were instances of clean sheets and a clean bed, which offered a few bright spots amidst the concerns.
However, numerous reviews highlighted significant issues with cleanliness. Guests frequently reported filthy conditions throughout the property, including rooms and bathrooms that were not adequately cleaned and had concerning smells. Issues like roaches, mold, dust accumulation, and stained linens were common complaints. Several visitors described the establishment as rundown and outdated, pointing out maintenance neglect and broken amenities.
The exterior areas such as the parking lot and surrounding grounds were also criticized for being dirty and littered with trash. Additionally, housekeeping seemed inconsistent, as some guests noted a lack of cleaning or incomplete cleaning in their rooms.
In conclusion, while there are occasional positive remarks about cleanliness, the predominant feedback suggests that travelers might experience less than ideal conditions at Red Roof Inn Charlotte - Airport, which could affect their overall comfort during their visit.
Staff
Red Roof Inn Charlotte - Airport boasts a generally positive reputation when it comes to its staff, with numerous guests praising their helpfulness and friendliness. Many visitors have commended the team for being kind and supportive, often singling out specific individuals, such as the front desk representatives and shuttle drivers, for their professionalism and amiable demeanor. The manager has been noted for proactively addressing guest concerns, ensuring that experiences are as smooth as possible.
While the staff is frequently described as family-like, welcoming, and prompt, there have been occasional reports of rudeness and uncooperativeness, particularly during late-night check-ins. These are minority views, however, as many travelers continue to recount positive interactions with the hotel employees. Reviews often mention an exceptional experience with the front desk staff and a shuttle service that enhances the guest experience to and from the airport.
Overall, guests at Red Roof Inn Charlotte - Airport can typically expect efficient and warm service, contributing to a comfortable stay despite some individual instances of dissatisfaction.
FAQ
No, Red Roof Inn Charlotte - Airport doesn't have any pool.
No, a spa isn't available at Red Roof Inn Charlotte - Airport.
No, Red Roof Inn Charlotte - Airport doesn't allow dogs.
No, parking facilities aren't available at Red Roof Inn Charlotte - Airport.
No, Red Roof Inn Charlotte - Airport doesn't have a gym.
