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Sheraton Charlotte Airport

Charlotte , 3315 Scott Futrell Drive (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Charlotte Airport is an ideal location for travelers looking for easy access to the airport and surrounding hotspots. Guests appreciate the convenient airport shuttle and the hotel's central location to good restaurants. The rooms are clean, cozy and well-equipped with comfortable beds, soft towels and great amenities. The hotel prides itself on exceptional cleanliness with a friendly and professional staff who provide excellent customer service. Guests particularly enjoy the delicious breakfast on offer, despite it not being complimentary. The pool area is lovely, although some guests expressed disappointment with its size and the beds are exceptionally comfortable, ensuring an unparalleled rest and relaxation experience. Overall, the Sheraton Charlotte Airport offers a wonderful stay with a great location, quality amenities and an exceptional staff.
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Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

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Room Types

Traditional, Guest room, 1 King Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a tea and coffee maker and a seating area. The unit offers 1 bed.

Traditional Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a tea and coffee maker and a seating area. The unit offers 2 beds.

Deluxe, Guest room, 1 King The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker and a seating area. The unit has 2 beds.

Suite, 1 King The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible The unit offers 1 bed.

Traditional King Room - Hearing Accessible The unit offers 1 bed.

Traditional King Room with Adapted Tub - Mobility Accessible The unit has 1 bed.

Traditional King Room with Adapted Tub - Mobility Accessible The unit offers 1 bed.

Traditional King Room - Hearing Accessible The unit offers 1 bed.

Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible The unit offers 1 bed.

About Sheraton Charlotte Airport

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Guest Reviews

8.1

Very Good

Location

If you're searching for a hotel close to the Charlotte Airport, Sheraton Charlotte Airport is the perfect choice for you. The location is ideal for travelers who have missed their connections or want to have easy access to the airport. The airport shuttle is a great convenience that guests appreciate. However, it's not just convenient, but it's also close to Charlotte's hotspots, making it easy to explore the city. The hotel is also centrally located around good restaurants providing easy access to good food. The rooms are comfortable and quiet, ensuring you get the rest you need. Furthermore, guests love the ease of location that the Sheraton Charlotte Airport provides, making traveling to most places easy - a bonus for any adventurer!

Breakfast

Guests of Sheraton Charlotte Airport highly appreciated the breakfast options available at the hotel. The breakfast buffet was excellent and many guests loved the morning breakfast. The breakfast bar was great and some guests even described the breakfast as delicious and amazingly good. However, a few guests complained that there were not enough food offerings and the menu needs to be improved overall. Moreover, the breakfast wasn't complimentary and some found it to be pricy at $30 for the food plus $15 for fees and tips. Nonetheless, the majority of guests enjoyed the breakfast and highly recommend it.

Rooms

Sheraton Charlotte Airport is a great option for a comfortable stay. The rooms are clean and cozy with comfortable beds, making for a quiet night's sleep. Though some rooms may be smaller than expected, most are spacious and ready on arrival. The location and rooms are great and the hotel offers super comfortable beds, hot showers and great amenities. The lobby is beautiful with nice details and all-around comfort. While the hotel might be older with worn furniture and shabby-looking lobby, everything is clean and facilities are top-notch. Some rooms may have issues like the airco, shower temperature, or mini-fridge not working, but staff is quick to act and provide new, comfortable rooms. Overall, the rooms are clean, comfortable and well-equipped with nice towels and soft beds.

Beds

Nestled just a stone's throw away from Charlotte Airport, Sheraton Charlotte Airport hotel is a perfect place to stay, especially if you're looking for a great night's sleep. Review after review raves about the exceptional comfort of the beds with guests describing them as "super comfy," "very very comfortable," and "soft." Moreover, there is no shortage of cozy linens with plenty of pillows and towels at the ready. Guests can relax in lovely chairs and enjoy the great TV provided, making unwinding after a long trip a breeze. All of these elements come together to create an environment of unparalleled rest and relaxation, meaning that a good night's sleep is guaranteed during your stay at Sheraton Charlotte Airport.

Cleanliness

The Sheraton Charlotte Airport hotel prides itself on exceptional cleanliness with many guests describing the facilities as extremely clean and well-maintained. The rooms are clean and cozy with comfortable furnishings and the staff provides very good customer service. The hotel is conveniently located near restaurants and shopping areas. However, some guests have reported bugs inside the rooms and suggest that the property might require an exterminator. Additionally, a small number of guests have reported issues with cleanliness in the bathroom and carpets. Overall, the Sheraton Charlotte Airport hotel is a great choice for those who prioritize cleanliness and value good customer service.

Staff

The Sheraton Charlotte Airport has won the hearts of its guests with its warm and professional staff. The staff has been consistently described as friendly, efficient and welcoming - the best part of guests' stays. The front desk personnel were particularly praised for their helpful and kind nature. The hotel also boasts a restaurant and bar and guests found it very convenient. The hotel staff provided excellent customer service and the workers were very attentive. Despite being short on staff due to the pandemic, the hotel team continued to deliver wonderful service. The hotel is clean and comfortable; guests would stay again. The staff has been described as extremely helpful and friendly. Tia, who works at the front desk, was particularly helpful according to some guests. All in all, the hotel and staff have received glowing reviews from guests, making it a top pick for travelers visiting Charlotte.

Pool

The Sheraton Charlotte Airport offers a lovely pool area for guests to enjoy. Although some reviews mentioned that the pool was closed or out of order, others spoke positively of both indoor and outdoor pool options with some even praising the coolness of the water. The hotel offers a lounge and bar in close proximity to the pool, making for a complete relaxation experience. Some reviewers did express disappointment with pool size, while others noted that the pool was not heated as expected. However, many appreciated the pool’s cleanliness and commended the hotel for maintaining late pool hours. While some guests were unable to use the pool due to Covid 19 restrictions, others were pleased to have access to indoor and outdoor heated pool options. While a few reviews mentioned the pool being dirty, overall the Sheraton Charlotte Airport pool area received a positive reception.

Yes, Sheraton Charlotte Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Sheraton Charlotte Airport.

Yes, Sheraton Charlotte Airport welcomes dogs.

No, parking facilities aren't available at Sheraton Charlotte Airport.

Yes, Sheraton Charlotte Airport has a gym.

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