The Ballantyne, a Luxury Collection Hotel, Charlotte

Charlotte, 10000 Ballantyne Commons Parkway35.057659,-80.846336(Show on Map)

9.2

Excellent

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+ 3 Photos3

Checkin - Checkout dates‌

Info

The Ballantyne, a Luxury Collection Hotel in Charlotte, offers guests a luxurious experience with elegant guest rooms, event venues and resort amenities. Visitors can unwind at the spa or indoor and outdoor pools, enjoy regionally inspired New American cuisine and sample a vast whiskey collection. The hotel features elegant ballrooms, professional meeting rooms and outdoor venues, along with a complimentary shuttle for nearby dining and conveniences. Guests can indulge in various recreational activities, including the Spa at Ballantyne, indoor and outdoor pools, a whirlpool, a fitness center and complimentary bicycle rentals. Nearby attractions include the year-round Whitewater Center and the Charlotte Motor Speedway, making The Ballantyne an ideal destination for a memorable getaway.

Summary of reviews

The Ballantyne, a Luxury Collection Hotel in Charlotte, is a highly recommended hotel with many positive reviews. Guests appreciate the hotel's ideal location, which is convenient and accessible to everything they need. The breakfast and dinner options are generally good with some guests raving about the food and service. The rooms are clean, comfortable and tastefully decorated with high-quality amenities. The staff is friendly, professional and accommodating, providing excellent customer service. The spa is a must-visit for anyone looking for a relaxing and rejuvenating experience. While the pool area has mixed reviews, the indoor pool is a highlight for many. The hotel exudes luxury from the moment you arrive, making it a perfect choice for anyone looking for a pampered stay. Overall, The Ballantyne is a beautiful, luxurious hotel that guests highly recommend.

Categories

Luxury

Charlotte's premier luxury resort offers spacious suites, a championship golf course, a full-service spa, and fine dining. Guest rooms feature Frette® luxury linens and marble baths with Molton Brown bath products..

Sustainability Journey

This resort holds a 4 Green Key Certification, demonstrating its strong commitment to environmental management and responsible practices across its operations.

Honeymoon

The Ballantyne offers Southern charm and sophisticated luxury, with exquisite culinary offerings and engaging group activities. It has special romantic rendezvous offers with romantic turndown service, chocolate-covered strawberries and sparkling wine.

Spa

The Spa at Ballantyne, located within the luxurious The Ballantyne, a Luxury Collection Hotel, Charlotte, offers a range of spa services designed to nurture both the mind and body. The spa menu is inspired by nature and includes options such as massage, facials, body treatments, manicures, pedicures, and hair salon services. Guests can also indulge in indigenous treatments like the Carolina Lavender Spa Collection. In addition to these services, the spa also features an indoor pool and whirlpool, an eucalyptus steam room, a sauna, and spa dining options. The expertly trained and caring massage therapists at the spa offer a selection of massages and enhancements aimed at increasing relaxation and overall well-being. The Spa at Ballantyne provides a sensory experience that is sure to soothe the senses and enhance overall wellness.

Family

Offers a stream park with walking paths and a playground. Also features luxurious accommodations, a spa, and seasonal events, providing a blend of relaxation and entertainment for families. There are also refreshing pools for families to enjoy.

Romantic

This resort offers a luxurious experience with elegant guest rooms and resort amenities. Guests can unwind at the spa, enjoy indoor and outdoor pools, indulge in regionally inspired New American cuisine, and sample a vast whiskey collection. It also features elegant ballrooms and outdoor venues.

Pool

The Ballantyne offers both indoor and outdoor pools, providing options for year-round enjoyment. It also features a spa, offering a luxurious and relaxing experience for guests looking to unwind by the pool.

Indoor Pool

Outdoor Pool

Free Wi-Fi

This luxury resort provides free Wi-Fi throughout the property, ensuring guests can stay connected in their rooms and all common areas. The hotel also offers a complimentary shuttle for nearby dining and conveniences.

Business

This hotel offers a luxurious experience with extensive meeting and event spaces, catering services, and high-end amenities. It is well-suited for corporate retreats and executive meetings.

Gym

This resort provides a luxury experience with a focus on wellness, offering extensive fitness facilities suitable for various workout routines.

Tennis

As a luxury collection hotel, The Ballantyne offers tennis courts for guests looking to enjoy a match during their stay. The resort provides a high-end experience with comprehensive amenities.

Rooms with Fireplace

This luxury hotel in Charlotte provides rooms with fireplaces, offering a sophisticated and comfortable stay. Its elegant design and resort amenities ensure a memorable experience.

5 Star

This hotel is recognized as a 5-star hotel by Forbes Travel Guide. It offers a comprehensive luxury resort experience with a championship golf course, two indoor pools, a seasonal outdoor pool, and a full-service spa. Guests can also enjoy complimentary use of bicycles and a free area shuttle.

Outdoor Pool

This resort provides a luxurious outdoor pool experience. As a luxury collection hotel, it offers high-end amenities and exceptional service, ensuring a relaxing and upscale poolside environment.

Indoor Pool

This hotel features a beautiful indoor grotto-inspired pool with a depth ranging from 3.5 to 4.5 feet. It is heated and open year-round from 6 AM to midnight, offering extended hours. The indoor pool area includes a soothing whirlpool and locker rooms with dry saunas, providing a comprehensive aquatics experience.

Accessible

Room Types

Deluxe, Guest room, 1 KingThis king room has a spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.

Deluxe, Guest room, 2 QueenThis double room features a spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.

deluxe, Guest room, 1 King, BalconyThis king room, has a spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.

Deluxe, Guest room, 2 Queen, BalconyThis double room features a balcony, spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.

1 Bedroom Junior Suite, 1 KingThis king room, has a separate living room, spacious marble bath, minibar and an executive desk with additional seating.

One-Bedroom Presidential Suite with BalconyThis King room, has a spacious living room, dining area, serving kitchen and an executive desk.

Four-Bedroom Cottage with Balcony and FireplaceThis four king bedrooms, has four and a half baths, a living room, dining room, kitchen and patio.

Grand Deluxe King Room with Park ViewThis king room, has a spacious marble bath, dual closets with robes, slippers and an executive desk with additional seating.

Grand Deluxe Queen Room with Two Queen Beds and Park ViewThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park ViewThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a balcony, this double room also provides a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

One-Bedroom Executive Suite with BalconyThis king room, has a spacious living room, a spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.

Grand Deluxe King Room with Park View and BalconyThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a seating area, a wardrobe, a flat-screen TV with streaming services and a balcony. The unit offers 1 bed.

Deluxe Queen Room with Two Queen Beds - Hearing AccessibleThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The double room features tiled floors, a seating area with a flat-screen TV with streaming services, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit offers 2 beds.

One-Bedroom Executive King Suite with Balcony - Mobility Accessible with TubFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This air-conditioned suite comes with a dining area, a flat-screen TV with streaming services a minibar and a balcony.

Grand Deluxe King Room with Park View - Hearing AccessibleThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The double room has tiled floors, a seating area with a flat-screen TV with streaming services, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 1 bed.

Grand Deluxe King Room with Balcony and Park View - Hearing AccessibleThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. Boasting a balcony, this double room also features a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

Grand Deluxe King Room with Park View - Mobility Accessible with TubOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

Grand Deluxe Queen Room with Two Queen Beds and Park View - Mobility Accessible with TubFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a seating area and a wardrobe. The unit has 2 beds.

Deluxe King Room with Roll-in Shower - Mobility and Hearing AccessibleFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

Grand Deluxe Queen Room with Two Queen Beds and Park View - Mobility and Hearing Accessible with Roll-in ShowerOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a seating area and a wardrobe. The unit offers 2 beds.

Deluxe King Room with Adapted Tub - Mobility and Hearing AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a seating area and a wardrobe. The unit offers 1 bed.

Deluxe King Room - Hearing AccessibleThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The double room features tiled floors, a seating area with a flat-screen TV with streaming services, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit offers 1 bed.

About The Ballantyne, a Luxury Collection Hotel, Charlotte

Experience a taste of Southern hospitality at The Ballantyne, a Luxury Collection Hotel in Charlotte. This elegant hotel offers a range of luxurious guest rooms, event venues and resort amenities. Visitors can unwind at the indoor and outdoor pools or the spa, savor regionally inspired New American cuisine and sample one of the Carolinas' largest whiskey collections. The Ballantyne features a wide variety of elegant ballrooms, professional meeting rooms and picturesque outdoor venues. Guests can also take advantage of a complimentary shuttle within a one-mile radius, providing access to nearby dining and conveniences. The Ballantyne offers an unforgettable experience, raising the standard for exceptional service, inspiring leisure amenities and exquisite cuisine. Guests can enjoy a range of recreational activities, such as visiting the Spa at Ballantyne, featuring an extensive selection of treatments and salon services for both men and women. The hotel also boasts indoor and outdoor pools, a whirlpool, a fitness center and complimentary bicycle rentals for exploring the beautiful surroundings. In addition to the hotel's luxurious amenities, guests can take advantage of nearby attractions, such as thrilling whitewater rafting, kayaking, canopy tours, zip lines and rock climbing at the Whitewater Center, which is open year-round. Alternatively, visitors can experience an exciting drive around the Charlotte Motor Speedway. The Ballantyne, a Luxury Collection Hotel, Charlotte, is the perfect destination for those seeking a memorable getaway in an idyllic setting.

Guest Reviews

9.2

Excellent

Review Summaries

Location

The Ballantyne, a Luxury Collection Hotel in Charlotte boasts of an ideal location which guests found to be very convenient. It is situated near the freeways and surrounded by various restaurants and stores, making it accessible to everything guests need. Despite being out of the city proper, guests still found the location to be great and appreciated the easy drive to neighboring establishments. Some guests even loved that everything was in walking distance from the hotel. However, some guests did note that there was construction affecting their view. Overall, guests found the location to be a major advantage of the hotel.

Breakfast

When it comes to breakfast, The Ballantyne, a Luxury Collection Hotel, Charlotte has received mixed reviews. Some guests love the omelette with truffles so much that they have it every morning, while others appreciate the variety of options. The brunch is also highly recommended with fantastic food that is enjoyed by many. However, a few guests note that the prices are too high and there are fewer food options available than expected. Additionally, some reviewers mention slow service due to not enough staff or large gaps between ordering and obtaining food/drinks. That being said, the room service breakfast is said to be excellent and the special afternoon tea is lovely. Overall, while some aspects of the breakfast at The Ballantyne may be lacking, other aspects are certainly enjoyable.

Dinner

Guests who have dined at The Ballantyne, a Luxury Collection Hotel in Charlotte have had mixed reviews about the price of dinner with some finding it a little expensive. However, despite this, the general consensus is that the food and drinks on offer were good and in some cases, exceeded expectations with some describing the food as fabulous and uniformly excellent. The hotel restaurant and bar both seem to be popular choices for dinner and guests have recommended the gallery restaurant in particular, praising both the food and staff. Overall, while some guests found the choices for lunch and dinner to be as expected, others have been pleasantly surprised and have found all recommendations to be top notch and up to scratch.

Rooms

Guests of The Ballantyne, a Luxury Collection Hotel, Charlotte, are delighted with their stay due to the superb cleanliness and helpfulness of the staff. The location is also ideal, providing beautiful views of the surrounding area and the rooms are large, comfortable and tastefully decorated. These cozy rooms boast super comfortable beds, marble bathrooms, flatscreen TVs and mini-bars and the hotel offers high-quality amenities in both the common areas and individual rooms. The indoor and outdoor swimming pools are well-maintained and provide a relaxing atmosphere for guests to enjoy. However, some guests reported that the rooms could use an upgrade, as they were run down, lacked microwaves and refrigerators and had some maintenance issues. Despite these minor complaints, overall, the guests found The Ballantyne Hotel to be a clean, comfortable and beautiful facility that they would highly recommend to others.

Beds

Guests who stay at The Ballantyne, a Luxury Collection Hotel in Charlotte, can expect to have a comfortable sleeping experience with spacious and comfy bedrooms, accompanied by luxurious bathrooms and a minibar. However, some guests have noted that the bed height may not be suitable for those with disabilities or mobility issues. While some found the beds to be super comfortable, others felt that they could have been more comfortable or that the pillows went flat quickly. It seems that the mattress and pillows differ in firmness with some guests finding them to be hard while others found them to be very soft. Overall, guests who prioritize comfort in their hotel stays should consider a stay at The Ballantyne.

Cleanliness

Guests of The Ballantyne, a Luxury Collection Hotel, Charlotte, can expect a clean and well-kept facility. While some reviews mentioned stains on carpets and furniture, many guests consistently draw attention to the overall cleanliness of the hotel. They describe the property as beautiful and immaculate and mention the pleasant scent that welcomes you upon arrival. The hotel is taking extra measures to ensure safety during the COVID-19 pandemic with team members frequently wiping down surfaces and practicing social distancing. The spa and resort were also noted as clean, though a few guests mentioned areas that could have been cleaner, such as the outdoor pool. Overall, guests appreciate the efforts the hotel is taking to maintain a high level of cleanliness.

Staff

Reviews of The Ballantyne, a Luxury Collection Hotel in Charlotte, rave about the hotel staff! Excellent customer service, friendly and professional staff and a warm and welcoming environment seem to be the norm at this hotel. Guests appreciate the outstanding service from housekeeping all the way to the front desk. Reginald, Michaela and Jasmine, in particular, are mentioned as being exceptionally polished, accommodating and efficient. Guests also praise the valet and bell-hop services. Overall, the staff at The Ballantyne seem to have a positive attitude and work hard to ensure guests have an enjoyable stay. Some guests did note issues with unfriendly male staff and staff not enforcing the law, but these seem to be exceptions rather than the rule.

Spa

The spa at The Ballantyne, a Luxury Collection Hotel in Charlotte is a must-visit for anyone looking for a relaxing and rejuvenating experience. Many guests have raved about how phenomenal and enjoyable the spa was with some even taking their entire work team for a spa day. The pool area was also a highlight for many guests. Unfortunately, the spa gets completely booked, so it's best to make reservations weeks in advance. A few guests did mention that the spa services were lackluster, but overall, guests appreciated the cleanliness and great service provided by the spa staff. If you're staying at The Ballantyne, make sure you book your spa services early to make the most of your stay!

Pool

Guests had mixed reviews about The Ballantyne's pool area. Some loved the pools and the covered swimming areas, especially the jacuzzi. However, some guests found getting to the pool a hassle because they had to call someone to meet them. The outdoor pool was fantastic according to most reviews, but some felt that it could have been cleaner. The indoor pool stays open until midnight, but some were disappointed with it as it was too cold (80) preventing them from swimming. Some guests also mentioned that the indoor pool and whirlpool were disappointing. However, the gym and indoor pool area were good according to some. On the other hand, the bar didn't offer frozen drinks and guests had to go offsite to get all of those services. There was also a hot tub bar and pool and an outdoor pool liked by some. The hotel had a cabana, but it was mentioned that they charged too much for it. A few guests also felt that the hotel needed to have more staff to provide a timely service for drinks and food, especially during peak hours. Despite the mixed reviews, guests appreciated the welcoming atmosphere and most accommodating staff.

5 Star

The Ballantyne, a Luxury Collection Hotel in Charlotte is a must-visit. Indulge yourself in all the amazing facilities and services this hotel has to offer. From a top-notch spa to clean and beautiful rooms with breathtaking views, this 5-star hotel will be sure to leave you feeling pampered and relaxed. The staff is accommodating and friendly, always ready to help you with whatever you need. The hotel also boasts delicious food service, making your stay even more enjoyable. However, some reviewers mentioned a lack of coffee machines in the rooms, but this shouldn't deter you from treating yourself to a luxurious stay at The Ballantyne. Ultimately, this stay is truly exceptional and worth the value. Book your vacation at The Ballantyne and experience luxury beyond compare.

Indoor Pool

If you're searching for a luxurious hotel in Charlotte with a beautiful indoor pool, look no further than The Ballantyne. While some guests noted the area could use a bit more cleaning, the pool itself was a highlight for many. Not only is the indoor pool open until midnight, but there's also a convenient whirlpool on-site. Additionally, the hotel's gym boasts excellent equipment, which complements the indoor pool area nicely. While a few guests reported disappointment with the indoor pool and hot tub, most found it to be a relaxing and enjoyable experience. The covered swimming pools are also well-maintained with a standout being the jacuzzi. That said, one guest advised that the temperature of the indoor pool was a bit chilly for their taste, which made swimming challenging. Despite this, the beautiful indoor pool remains a reliable option for guests looking to unwind in the water's restful embrace.

Luxury

If you're looking for the ultimate luxurious experience in Charlotte, The Ballantyne is the place to stay. From the stunning accommodations to the exceptional staff, this hotel is truly a hidden gem. With beautiful facilities and a prime location, the property exudes luxury from the moment you arrive. Guests rave about the exceptional service and beautiful hotel, noting that it truly lives up to its marketed status as a luxury collection hotel. The rooms are clean and gorgeous and visitors recommend the hotel for anyone looking for a pampered stay. While some guests have noted that it is no longer as luxurious as it once was, the majority agree that it is still absolutely amazing and worth the stay. Overall, if you're looking for a beautiful, luxurious hotel experience in Charlotte, The Ballantyne should be at the top of your list.

FAQ

Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at The Ballantyne, a Luxury Collection Hotel, Charlotte.

No, The Ballantyne, a Luxury Collection Hotel, Charlotte doesn't allow dogs.

No, parking facilities aren't available at The Ballantyne, a Luxury Collection Hotel, Charlotte.

Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte has a gym.

Location

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