The Westin Charlotte

Charlotte , , 601 South College Street (Show on Map)


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Summary of reviewsThe Westin Charlotte is a fantastic choice for those looking for a stay right in the heart of Charlotte. Located close to popular sights and eateries, guests praised the hotel's prime location and great views. The breakfast experience was enjoyable for most guests with the restaurant breakfast buffet receiving special praise. The hotel's dining options proved a hit, as did the rooms that were described as clean, nicely decorated and comfortable with great city views. While there were some mixed reviews about the hotel's cleanliness, the majority of guests left feeling satisfied. The staff was accommodating, professional and friendly and the valet parking service was excellent. The hotel's comfortable beds promise a good night's rest, which many guests found to be the case. Although some guests mentioned high charges for amenities like WiFi, parking and breakfast, others felt that their overall experience was well worth the money. Despite a few minor complaints, most guests had a refreshing and superb experience staying at The Westin Charlotte.
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4-Star Hotel

Room Types
Traditional, Guest room, 1 King, Low floor The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Traditional, Guest room, 2 Double, Low floor The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Deluxe, Guest room, 1 King, High floor The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Deluxe, Guest room, 2 Double, High floor The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.

Guest room, 1 King, City view, High floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Guest room, 2 Double, City view, High floor Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Larger Guest room, 1 King, City view, Corner room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Superior Corner, Larger Guest room, 1 King, Corner room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.

1 Bedroom Executive Suite, 1 King, Corner room, High floor The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 1 bed.

1 Bedroom Executive Suite, 2 Double, Corner room, High floor The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 1 bed.

Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible/Low Floor The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Traditional King Room with Adapted Tub - Mobility and Hearing Accessible/Low Floor The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible/Low Floor The spacious double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

About The Westin Charlotte
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Guest Reviews
8.2
Very Good
Location
If you're looking for a stay right in the heart of Charlotte, The Westin Charlotte should definitely be on your list. Many rave about the hotel's excellent location with guests able to access a lot of uptown Charlotte's top sights and delicious eateries with ease. The hotel is in close proximity to the Panthers Stadium and convention center and guests love being able to walk to events with ease. One guest even mentioned the great views they had from the hotel! The staff are friendly and helpful and you'll find everything you need within walking distance. While a few guests had trouble finding parking initially and one had an issue with transportation, this did not take away from the prime Westin location. Overall, guests were very happy with Westin Charlotte's situation in the center of Charlotte's city life.

Breakfast
Guests at The Westin Charlotte have enjoyed a beautiful room and a delicious breakfast experience. Some have raved about the amazing food at the hotel's restaurant breakfast buffet with one guest even labeling it as the best they've ever had at a hotel. The food served on the property overall has been praised with both the cafe and restaurant serving amazing food and drinks. However, some guests have noted that the selection offered at the breakfast buffet could be improved and that its value was not worth the cost. Additionally, it should be noted that breakfast is only served on weekends. Nonetheless, most guests have thoroughly enjoyed their breakfast experience at The Westin Charlotte.

Dinner
Guests at The Westin Charlotte were delighted by the hotel's dining options. Despite some feedback that the downstairs restaurant lacked variety and was a little pricey, visitors found the cafe and main restaurant to be highlights of their stay, offering amazing food and drinks. Unfortunately, some guests noted that the restaurant wasn't particularly kid friendly and that there were limited options for room service with some visitors expressing disappointment at the lack of delivery options. However, those who did dine at the hotel bar enjoyed a delightful experience, even if they had to take the food back to their room. Keep in mind though that some food options weren't available on Thursday nights. Overall, however, the hotel's dining offerings proved a hit with guests.

Rooms
The Westin Charlotte hotel in North Carolina has wonderful rooms that guests have praised for being very nice, clean and comfortable. Visitors describe the rooms as gorgeous and beautifully decorated with a great city view. Many guests specifically highlight the cleanliness of the rooms, noting the fresh smell and immaculate cleanliness. The beds are also a notable highlight, described as comfortable with high-quality pillows.

While some guests mention the rooms being small, outdated or missing typical items like a microwave or refrigerator, others praise the size and layout of the rooms. Modern fixtures in the bathrooms, such as a bright and inviting shower, give the rooms a luxurious touch.

Issues have been found with the heating and WiFi in some rooms, but management is said to have been responsive to resolve these issues. Despite some small shortcomings, the majority of guests thoroughly enjoyed their room stay experience at The Westin Charlotte.

Beds
The Westin Charlotte boasts of comfortable beds, making for a cozy stay. While some guests did not enjoy their experience due to the firmness of the beds and the quality of the linen and towels, the majority of the reviews raved about the excellent quality of the beds and their pillows, ensuring a good night's rest. The rooms were generally clean and the comfort of the bed was a highlight for most guests along with the hotel's location. Overall, The Westin Charlotte seems like a great choice for a comfortable stay in the heart of the city.

Cleanliness
When it comes to cleanliness, guests of The Westin Charlotte have had mixed experiences. Some found small beds and dirty sinks, while others noted missed details like pillows left off the bed or partially-used bathroom products. However, the majority of reviews praise the hotel's cleanliness with many using words like "sparkling" and "immaculate" to describe the property. Guests appreciated the modern décor and comfortable beds and found the rooms to be very clean and beautifully maintained. The hotel's location, bed comfort and room cleanliness were all frequently mentioned as highlights. Overall, while there were a few negative cleanliness issues reported, the vast majority of guests left feeling very satisfied with the hotel's level of cleanliness and upkeep.

Staff
If you're looking for a hotel with a great staff, The Westin Charlotte might just be the place for you. Many guests have highlighted the accommodating, friendly and professional staff members, like Connor and the valet crew who went above and beyond to help. The front desk staff, while sometimes less than welcoming, still managed to make check-in smooth for many guests. The lobby bar bartenders were knowledgeable and kind and guests appreciated the recommendations they received. While some guests had issues with housekeeping or other details, the majority of comments about staff were positive and remark on the excellent customer service and professionalism. Overall, the majority of guests found The Westin Charlotte to have great staff and a great location.

Wi-Fi
Some guests have complained about the WiFi at The Westin Charlotte, stating that it is not complimentary and can be quite expensive. However, Bonvoy members are able to access WiFi for free. Other guests have found it disappointing to have to pay extra for WiFi on top of already expensive room rates. Unfortunately, some guests have had issues connecting to WiFi, while others have stated that it was simply not provided at all. Despite this, most reviews have been positive and guests have enjoyed their stay at The Westin.

Parking
Guest reviews for The Westin Charlotte have mixed opinions about the parking. While there were some guests who were disappointed with the extra fees for parking and the inconvenience of self-parking, many praised the valet parking service as excellent. Although parking prices were deemed high, some guests found the charges to be reasonable. Overall, it seems that paying for parking is to be expected at this hotel and guests should be prepared for additional charges for other amenities like breakfast, WiFi and parking. Despite some issues with double charges and waiting in long lines, the parking arrangements at The Westin Charlotte were adequate.

4 Star
The Westin Charlotte has received a mix of reviews from confirmed guests. However, most of the reviews were positive. Guests have described their stay as "very good", "superb" and "refreshing". Many appreciated the hotel's facilities and services, which included a fantastic location with easy access to the city's popular attractions. Although some guests expressed their disappointment with the high charges for amenities such as WiFi, parking and breakfast, others felt that their overall experience was well worth the money. Despite a few minor complaints about the expensive costs and crowded atmosphere, most guests had a great experience staying at The Westin Charlotte.


No, The Westin Charlotte doesn't have any pool.

No, a spa isn't available at The Westin Charlotte.

Yes, The Westin Charlotte welcomes dogs.

Yes, parking facilities are available at The Westin Charlotte.

Yes, The Westin Charlotte has a gym.
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