The Hotel Chalet at The Choo Choo
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Summary of reviewsThe Hotel Chalet at The Choo Choo is highly praised for its prime location in downtown Chattanooga, offering convenient access to local attractions, restaurants and shops. Its proximity to the historic train station and beautifully decorated, nostalgic ambiance make it a delightful choice for family vacations and cultural explorations. Guests appreciate the clean, comfortable rooms and vibrant surrounding atmosphere, which is bolstered by a blend of nightlife and dining options within walking distance.
Despite some mixed feelings about the breakfast options—specifically the absence of a complimentary breakfast that was advertised—the hotel redeems itself with its exemplary dining experiences. The courtyard restaurant, along with the onsite eateries Nick and Norman's and Elsie's Daughter, receive high marks for their food quality, impeccable service and pleasant environments, enhancing the overall stay.
The rooms themselves are a highlight, noted for their spaciousness, comfort and classy decor that aligns with the Chattanooga Choo Choo theme. Many guests rave about the comfortable beds and the meticulous cleanliness of both the rooms and the entire property. The hotel also provides unique lodging in refurbished train cars, offering a charming and memorable experience.
The staff at The Hotel Chalet at The Choo Choo consistently earn accolades for their friendliness, knowledge and exceptional customer service. From the helpful maintenance crew to the professional front desk staff, everyone contributes to a warm and welcoming atmosphere, significantly enhancing the guests' experience.
The pool area stands out as a beautiful, relaxing retreat, particularly appreciated for its saltwater pool, shallow design suitable for families and well-maintained features. It complements the hotel's overall upscale and charming decor, adding to its appeal.
However, parking presents some challenges with limited spaces and additional fees drawing criticism. Guests find the parking situation inconvenient at times with some even reporting parking tickets despite following directions.
Overall, The Hotel Chalet at The Choo Choo succeeds in blending historical charm with modern comforts. Its beautiful vintage decor, comfortable bedding and thoughtful amenities make it a memorable place to stay, celebrating Chattanooga's rich railroad heritage. The exceptional staff and well-maintained facilities ensure a pleasant and comfortable experience for all guests.
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Despite some mixed feelings about the breakfast options—specifically the absence of a complimentary breakfast that was advertised—the hotel redeems itself with its exemplary dining experiences. The courtyard restaurant, along with the onsite eateries Nick and Norman's and Elsie's Daughter, receive high marks for their food quality, impeccable service and pleasant environments, enhancing the overall stay.
The rooms themselves are a highlight, noted for their spaciousness, comfort and classy decor that aligns with the Chattanooga Choo Choo theme. Many guests rave about the comfortable beds and the meticulous cleanliness of both the rooms and the entire property. The hotel also provides unique lodging in refurbished train cars, offering a charming and memorable experience.
The staff at The Hotel Chalet at The Choo Choo consistently earn accolades for their friendliness, knowledge and exceptional customer service. From the helpful maintenance crew to the professional front desk staff, everyone contributes to a warm and welcoming atmosphere, significantly enhancing the guests' experience.
The pool area stands out as a beautiful, relaxing retreat, particularly appreciated for its saltwater pool, shallow design suitable for families and well-maintained features. It complements the hotel's overall upscale and charming decor, adding to its appeal.
However, parking presents some challenges with limited spaces and additional fees drawing criticism. Guests find the parking situation inconvenient at times with some even reporting parking tickets despite following directions.
Overall, The Hotel Chalet at The Choo Choo succeeds in blending historical charm with modern comforts. Its beautiful vintage decor, comfortable bedding and thoughtful amenities make it a memorable place to stay, celebrating Chattanooga's rich railroad heritage. The exceptional staff and well-maintained facilities ensure a pleasant and comfortable experience for all guests.
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Hotel Chalet at The Choo Choo stands out for its excellent location in the heart of Chattanooga, providing guests with convenient access to a myriad of attractions, restaurants and shops. The hotel's proximity to the historic train station and charming downtown area makes it an ideal spot for exploring local culture and heritage. Visitors consistently praise the hotel's beautifully decorated, nostalgic atmosphere and its clean, comfortable rooms. The establishment's surroundings offer a perfect blend of vibrant nightlife, diverse dining options and tranquil spots, making it suitable for various types of trips, whether for family vacations or attending local events. Notably, the hotel is within walking distance to many key sites and offers ample parking, enhancing its convenience further. Overall, The Hotel Chalet at The Choo Choo is not only steeped in history but also positioned strategically to provide a seamless and enjoyable stay for its guests.
The Hotel Chalet at The Choo Choo has a mixed reception regarding its breakfast offerings. While some guests appreciated the lovely breakfast available in the lobby, others mentioned the lack of a complimentary breakfast, which was advertised but not provided. Several guests expressed disappointment about not having free coffee and basic breakfast items included in their stay. For those seeking a fulfilling morning meal, there is a nearby farm-to-table café that comes highly recommended. Overall, there is a consensus that the hotel's breakfast options could be improved, especially considering the additional fees for coffee and pastries.
'The Hotel Chalet at The Choo Choo' boasts a variety of dining options that have received praise from guests. The courtyard restaurant comes highly recommended and is noted for its amazing food and impeccable service. Guests frequently highlight the excellent experiences at both Nick and Norman's and Elsie's Daughter with the latter being particularly lauded for its outstanding dishes such as collard green salad and chicken. The onsite restaurants are conveniently located, offering great food, drinks and very pleasant staff, enhancing the overall dining experience. Additionally, the property features a good selection of nice restaurants and a gift shop, adding to its charm.
The rooms at The Hotel Chalet at The Choo Choo receive high praise for their spaciousness and comfort, making guests feel right at home. The decor in both the rooms and the lobby is noted for being very classy and beautifully designed, perfectly aligning with the Chattanooga Choo Choo theme. Many guests found the beds to be extremely comfortable, some even stating they were the most comfortable beds they've encountered in a hotel.
Cleanliness is another strong point with many reviews highlighting how clean and well-maintained the rooms are. The rooms are described as not only large enough to accommodate families but also quiet, providing a peaceful stay. The hotel also offers unique accommodations in refurbished train cars, which guests found to be a great experience and very charming.
Amenities in the rooms are well-thought-out and plentiful, adding to the overall positive experience. Despite these positive aspects, a few guests mentioned minor issues such as an unpleasant smell or oversized pillows, but these were rare in comparison to the overwhelmingly positive feedback.
Overall, The Hotel Chalet at The Choo Choo impresses with its beautiful, vintage decor, spacious and clean rooms and comfortable beds, making it a delightful place to stay for both comfort and ambiance lovers.
The Hotel Chalet at The Choo Choo impresses with its remarkable focus on guest comfort, especially when it comes to the beds. Many guests have praised the beds and pillows as being among the most comfortable they've ever experienced. Words like amazing, comfy and luxurious frequently appear in reviews, reflecting the general satisfaction with the bedding. The hotel's rooms are also highlighted for being spacious and well-appointed with thoughtful decor and furniture quality enhancing the overall experience.
However, a few guests mentioned varying degrees of discomfort, citing issues such as beds being too hard or pillows lacking give. Despite these occasional critiques, the majority opinion leans strongly towards satisfaction with several guests emphasizing how the beds contributed significantly to their enjoyable stay. The combination of stylish decor, comfortable bedding and thoughtful amenities makes this hotel a notable choice for travelers seeking a cozy and inviting atmosphere.
The Hotel Chalet at The Choo Choo stands out as a charming and immaculate retreat, frequently praised for its exceptional cleanliness and well-maintained facilities. Guests highlight the beautifully decorated, spacious rooms that are consistently clean and comfortable. Many note the comforting ambiance and cozy atmosphere, making it an inviting place to unwind.
The property itself is recognized for its meticulous attention to detail, combining modern comforts with historical charm. The hotel’s central location makes it convenient for visitors to explore local attractions and dine at nearby restaurants. With a delightful pool area and lush surroundings, the hotel offers a peaceful and relaxing environment.
The staff receives accolades for their friendliness and excellent customer service, contributing to an overall warm and welcoming experience. Amenities are well-stocked and the entire hotel maintains high standards of cleanliness with many guests appreciating the fresh, clean scent upon entering their rooms.
Overall, The Hotel Chalet at The Choo Choo provides a comfortable, clean and aesthetically pleasing stay, ensuring guests feel right at home in this beautiful historic property.
The Hotel Chalet at The Choo Choo consistently earns high praise for its exemplary staff. Guests frequently mention the remarkable friendliness and helpful nature of everyone they encountered. The customer service stands out as exceptional with personnel described as extremely accommodating and attentive, ready to assist with a smile.
Guests have noted specific employees who went above and beyond—Cory, who received multiple accolades for his exceptional service and Jeromy in Maintenance, who was lauded for resolving issues promptly and courteously. The front desk staff are particularly highlighted for their professionalism and readiness to help, whether it’s handling check-in and check-out smoothly or resolving any charge mistakes immediately.
The staff's extensive knowledge of the local area adds an extra layer of value, as they provide recommendations for activities and dining, enhancing the overall guest experience. Reviews emphasize that the friendly atmosphere created by the staff significantly contributes to the comfort and enjoyment of the stay. In summary, The Hotel Chalet at The Choo Choo’s staff is a cornerstone of its charm, consistently delivering outstanding service that ensures guests feel welcome and well-cared for.
The reviews of 'The Hotel Chalet at The Choo Choo' overwhelmingly praise the pool area, describing it as beautiful, relaxing and peaceful. Guests especially appreciated the great, saltwater pool that was perfect for both families and children due to its shallow design. The pool area features not only an inviting swimming environment but also amenities like a snack and drink area, adding to its charm. The pool's decor complements the hotel's upscale, train car-themed rooms and delightful atmosphere. The pool is also popular for being relatively new and well-maintained. While it is open to the public for a fee, its outdoor patio area won the hearts of many guests, making it a highlight of the hotel experience.
Parking at The Hotel Chalet at The Choo Choo presents several challenges for guests. Reviews highlight that parking is limited and often difficult to find, even in designated areas next to the hotel. While the convenience of nearby parking is appreciated, many guests find the additional daily fee of $18 excessive and unwelcoming. There are also reports of parking spaces being insufficient at times, leading to a full lot and signs warning of towing in close proximity. Some guests mentioned it was inconvenient to pay for parking upon check-in, only to struggle with finding a spot. A few even received parking tickets despite following directions. For those concerned about convenience and costs, parking in nearby garages might prove more economical than the hotel's own lot.
The Hotel Chalet at The Choo Choo is a true gem for those who appreciate history and charm. This beautiful historic property exudes an old-fashioned feel that guests find captivating. It offers a unique charm with its vintage decor and outstanding renovations that maintain its historical importance, reflecting the significant impact Chattanooga has made over the years.
Guests are particularly enchanted by the uniqueness of the car rooms, which are romantically set in old railway cars, adding to the hotel's distinct character. The decor throughout the hotel, both inside and out, is praised for its beauty and attention to detail. Situated in a wonderful location, the hotel is not just a place to stay but a celebration of the region's railroad history.
The charming atmosphere is complemented by a quaint onsite food and wine restaurant, making it an all-encompassing experience. Overall, the hotel is a beautifully decorated, historical treasure that continues to honor Chattanooga's rich heritage.
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Breakfast
Dinner
Rooms
Cleanliness is another strong point with many reviews highlighting how clean and well-maintained the rooms are. The rooms are described as not only large enough to accommodate families but also quiet, providing a peaceful stay. The hotel also offers unique accommodations in refurbished train cars, which guests found to be a great experience and very charming.
Amenities in the rooms are well-thought-out and plentiful, adding to the overall positive experience. Despite these positive aspects, a few guests mentioned minor issues such as an unpleasant smell or oversized pillows, but these were rare in comparison to the overwhelmingly positive feedback.
Overall, The Hotel Chalet at The Choo Choo impresses with its beautiful, vintage decor, spacious and clean rooms and comfortable beds, making it a delightful place to stay for both comfort and ambiance lovers.
Beds
However, a few guests mentioned varying degrees of discomfort, citing issues such as beds being too hard or pillows lacking give. Despite these occasional critiques, the majority opinion leans strongly towards satisfaction with several guests emphasizing how the beds contributed significantly to their enjoyable stay. The combination of stylish decor, comfortable bedding and thoughtful amenities makes this hotel a notable choice for travelers seeking a cozy and inviting atmosphere.
Cleanliness
The property itself is recognized for its meticulous attention to detail, combining modern comforts with historical charm. The hotel’s central location makes it convenient for visitors to explore local attractions and dine at nearby restaurants. With a delightful pool area and lush surroundings, the hotel offers a peaceful and relaxing environment.
The staff receives accolades for their friendliness and excellent customer service, contributing to an overall warm and welcoming experience. Amenities are well-stocked and the entire hotel maintains high standards of cleanliness with many guests appreciating the fresh, clean scent upon entering their rooms.
Overall, The Hotel Chalet at The Choo Choo provides a comfortable, clean and aesthetically pleasing stay, ensuring guests feel right at home in this beautiful historic property.
Staff
Guests have noted specific employees who went above and beyond—Cory, who received multiple accolades for his exceptional service and Jeromy in Maintenance, who was lauded for resolving issues promptly and courteously. The front desk staff are particularly highlighted for their professionalism and readiness to help, whether it’s handling check-in and check-out smoothly or resolving any charge mistakes immediately.
The staff's extensive knowledge of the local area adds an extra layer of value, as they provide recommendations for activities and dining, enhancing the overall guest experience. Reviews emphasize that the friendly atmosphere created by the staff significantly contributes to the comfort and enjoyment of the stay. In summary, The Hotel Chalet at The Choo Choo’s staff is a cornerstone of its charm, consistently delivering outstanding service that ensures guests feel welcome and well-cared for.
Pool
Parking
Historic
Guests are particularly enchanted by the uniqueness of the car rooms, which are romantically set in old railway cars, adding to the hotel's distinct character. The decor throughout the hotel, both inside and out, is praised for its beauty and attention to detail. Situated in a wonderful location, the hotel is not just a place to stay but a celebration of the region's railroad history.
The charming atmosphere is complemented by a quaint onsite food and wine restaurant, making it an all-encompassing experience. Overall, the hotel is a beautifully decorated, historical treasure that continues to honor Chattanooga's rich heritage.
Yes, The Hotel Chalet at The Choo Choo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Hotel Chalet at The Choo Choo.
No, The Hotel Chalet at The Choo Choo doesn't allow dogs.
Yes, parking facilities are available at The Hotel Chalet at The Choo Choo.
Yes, The Hotel Chalet at The Choo Choo has a gym.
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