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Positioned in Cotswold countryside, the hotel is a spectacular English country estate with a luxurious spa, fine dining and lovely grounds.
Summary of reviewsEllenborough Park is a beautiful hotel located on the edge of Cheltenham, surrounded by stunning views of the Cotswolds. The hotel offers a range of rooms, some luxurious and beautifully decorated, while others are in need of updating. Guests rave about the breakfast offered at the hotel, but have mixed opinions about the dinner menu. The staff are a mixed bunch with some guests finding them incredibly helpful and friendly, while others found them rude or lacking in customer service skills. The spa and pool facilities received mixed reviews with some guests experiencing a delightful break and others being disappointed. Parking may be a minor issue, but the hotel is worth enduring for the rest of the wonderful experience it has to offer. Ellenborough Park is a great choice for families with young children and even furry friends, as it is both kid and dog-friendly. Although the hotel is rated 5-stars, some guests were disappointed with their experience, but it still exudes a luxury feeling that's hard to ignore. Overall, Ellenborough Park is an excellent and beautiful hotel designed for comfort and relaxation in a luxurious setting, worthy of a top-class rating.
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Ellenborough Park is an ancient house on Cheltenham racecourse estate that has been restored as the exceptional luxury Cotswolds hotel.
Unwind with Egyptian cotton sheets; enjoy an outdoor pool and free breakfast at this luxury Cheltenham hotel, situated in the area of Southam.
The Spa at Ellenborough Park offers a rejuvenating retreat to its guests, taking them on an lenient voyage to relaxation.
All children are welcome, children up to 2 years stay for free when using existing beds.
Dogs are allowed on request with a prior approval from the homeowner.
Facilities for disabled guests are available.
The 5 star hotel provides the very best in accommodation and service, being the perfect location for romantic breaks, conferences and celebrations.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Room Types
About Ellenborough Park
Guest Reviews
Ellenborough Park is situated on the edge of Cheltenham, surrounded by stunning views of the Cotswolds. The hotel is tucked away in a rural location, providing a feeling of being somewhere country, yet is close enough to walk to the town centre and is well placed for both the races and easy access to the Cotswolds villages. The building and grounds are beautiful with lots of room to walk or sightsee from. The location is perfect with great walks and breathtaking views. It's a peaceful retreat from the traffic in Cheltenham and the grounds are perfect for relaxation. Overall, Ellenborough Park is a lovely destination with a Tolle Lage inmitten der Cotswolds and a piacevole relax in una cornice meravigliosa, making it an ideal location for a vacation in the UK.
Guests of Ellenborough Park rave about the breakfast offered at the hotel with many praising it as the best they have ever experienced in a hotel both in the UK and abroad. The selection of food is described as incredible with a large choice of hot and continental options, including locally sourced produce. Reviewers appreciate having the option to order from a menu for breakfast and found the hot food to be delicious and of a perfect portion size. Most agree that the breakfast is exceptional with many praising the friendly and helpful staff. However, a few negative comments mention that the quality could be better or that there were issues with the buffet presentation or temperature of the food. Despite these minor complaints, the breakfast at Ellenborough Park appears to be a highlight for guests with many stating it was the best part of their stay.
Guests of Ellenborough Park have a mixed opinion about the dinner at the hotel. While some food lovers enjoyed the fantastic and amazing food, others were disappointed with the poor quality and unimaginative dinner menu. Vegan guests were not happy with the lack of choices and poor quality of vegan food. Some guests found the slow service and high prices of the food to be unsatisfactory. However, others praised the great and excellent food in both the restaurant and horseshoe bar area. Overall, the quality of the food was mixed with some guests let down by the dinner menu and others delighted.
Ellenborough Park offers a range of rooms, some luxurious and beautifully decorated, while others are in need of updating. Many guests enjoyed spacious and comfortable rooms, some featuring historical details. Others commented on mediocre pillows or furniture stains. Bathrooms varied, some with separate showers and baths, while others were cramped or outdated. However, many guests appreciated the lovely building and beautiful views. There were some issues with room maintenance and a lack of modernization in some areas of the hotel. Overall, Ellenborough Park presents itself as a lovely country house hotel with a mix of room options.
Ellenborough Park is a lovely building with excellent bedrooms and comfortable beds. Guests enjoyed the size and comfort of the beds, although some found the pillows to be too hard. The hotel offers luxury spacious rooms with lovely bed linen, although one guest found the mattress to be lumpy. In the classic rooms, guests noted that the single beds pushed together were not ideal for falling in the center. Room 5 was particularly stunning, although some guests noted that there was no second bed. Overall, guests found the bedrooms at Ellenborough Park to be very comfortable and provided a good night's sleep.
Ellenborough Park provides a pleasant stay with immaculately kept surroundings. While some guests experienced issues such as uncovered food and a towel rail that didn't work, the staff were quick to bring extra towels and maintain cleanliness in general. Some guests found imperfections in the bathroom and a few areas that could be cleaner, such as the floors and lounge area in some luxury rooms. However, many guests found their rooms to be clean and comfortable with one guest even describing it as spotless. Unfortunately, the pool area was not well-maintained and the heated pool was described as very dirty. Overall, Ellenborough Park provides good service and cleanliness, making for a pleasant stay.
The staff at Ellenborough Park were a mixed bunch. Some guests found them to be incredibly helpful, friendly and attentive - going out of their way to resolve any issues and make guests feel relaxed. Guests highlighted specific staff members such as Ukrainian lady on reception, Lana the masseuse, Louise the hotel manager, Bernadette, Adriana and Lisa at the front desk, Kevin and his team and Jonathan - all of whom were exceptional. However, a small minority found the staff to be rude, unprofessional or inexperienced, noting that some members seemed judgemental or lacking in customer service skills. Nevertheless, most guests agreed that the staff were a definite highlight of their stay and made them feel very welcome. Overall, the service was very good and the staff played a big part in creating a warm, friendly and welcoming atmosphere.
Ellenborough Park offers guests an on-site spa facility, which received mixed reviews from previous visitors. Despite some complaints about its size, some guests gave it high praise, describing it as 'amazing' and rating their spa treatments as '10/10'. However, others found the spa too small, overcrowded, chaotic and ranging from 'very average' to 'disappointing' regarding treatments. Some guests noted a lack of attention from spa staff and a few mentioned outrageous prices. While some reviews highlighted it as well-maintained, the spa was described by others as small, dated and tired. Furthermore, some visitors couldn’t get a spa appointment or found it fully booked in advance. The spa facilities have been criticized as being below average for a 5-star hotel, but on the bright side, the spa area and surrounding grounds were described as 'lovely' and 'very nice'. Some previous guests suggested that the spa could benefit from more storage space, loungers or an indoor pool, while others preferred it to be located nearer to the outdoor pool. Overall, the spa remains a mixed feature of the hotel with some guests experiencing a delightful break and others being disappointed.
Ellenborough Park offers a variety of pool options, from an outdoor heated pool to a swimming pool accessible directly from some guest rooms. However, some guests were disappointed when the pool was closed or when they were promised a specific swimming time but were later refused. Some guests also noted that the equipment surrounding the pool caused sleep-depriving noise. The pool area received mixed reviews with some finding it small and disappointing while others praised it as great and exceeded expectations. The outdoor heated pool was consistently described as beautiful, but guests noted that it closed at sundown. There were also some complaints about towel and dish service in the pool area. Overall, the spa and pool facilities received positive reviews and guests were pleased to have access to a warm pool and leisure facilities.
Ellenborough Park is an idyllic hotel located in the heart of the beautiful Cotswolds. However, parking at the hotel seems to have caused some guests some trouble. While some guests were grateful for the valet parking service provided by the helpful staff, others had to argue to get permission to park their cars. One guest even had to insist on having their car parked next to their room. Another guest expressed frustration at having to pay £30 per night for a sofa bed in a family suite. However, guests driving EVs will be pleased to learn that the hotel has EV charging points. Moreover, guests can download the Monta app to help them navigate to a parking space. While there were limited spaces in the car park at the front of the hotel, there is another car park available within walking distance. Overall, parking may be a minor issue at Ellenborough Park, but it is worth enduring for the rest of the wonderful experience the hotel has to offer.
Ellenborough Park is a great choice for families with young children and even furry friends, as it is both kid and dog-friendly. Guests noted the staff's kindness and accommodating attitude towards children's requests during their stay, which contributed to a relaxed and laid-back family feeling overall. The luxury family room and spacious accommodations also left guests feeling comfortable during their stay. However, some guests did mention being charged extra for a sofa bed in their family suite. Despite this, families with young ones enjoyed a relaxing night away on their family mini-break. Whether traveling with a baby or young kids, Ellenborough Park is a great destination for a family-friendly getaway.
Ellenborough Park boasts a 5-star rating, however, some guests were disappointed with their experience. Some have commented on the lack of attention to detail and facilities that fell short of their expectations for a 5-star hotel. Although the hotel is beautiful and staff are great, some felt that it was not as nice as other top hotels they have visited with one guest saying "Absolutely not a 5* hotel". The SPA facilities were highlighted as being below standard and excessive dinner prices did not match other 5-star hotels. Furthermore, guests were frustrated that the hotel charged for newspapers, whereas most other hotels offer them complimentary. Additionally, some guests pointed out that there was no one at reception or to help with luggage, which was surprising for a hotel of this standard. Nevertheless, there were still guests who found the hotel to be amazing and exceptional, proving that opinions may vary.
Guests of Ellenborough Park have raved about the hotel's outdoor heated pool with many enjoying a relaxing swim even in the colder months. Although some found the pool to be lukewarm, most agreed that it was a beautiful addition to the hotel's grounds. With the pool accessible directly from some of the bedrooms, guests can enjoy a swim at any time of day. Along with the pool, guests have access to great facilities, delicious food and the stunning scenery surrounding the hotel. It's the perfect place for those looking for a peaceful and relaxing getaway.
If you're looking for a luxurious getaway, Ellenborough Park might be the place for you. The rooms are luxurious and exquisitely beautiful, not to mention the beautiful house itself. It's certainly a 5-star hotel, though some reviewers felt that for the price they paid, they expected more. While the hotel lacked some attention to detail for a 5-star experience, it still exudes a luxury feeling that's hard to ignore. Some guests even booked the luxury family room to further enhance their stay. All in all, Ellenborough Park is an excellent and beautiful hotel designed for comfort and relaxation in a luxurious setting, worthy of a top-class rating.
Yes, Ellenborough Park has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Ellenborough Park.
Yes, Ellenborough Park welcomes dogs.
Yes, parking facilities are available at Ellenborough Park.
Yes, Ellenborough Park has a gym.