Summary of reviews137 Pillars House is highly praised for its outstanding staff who provide friendly and quick service. The ability to communicate fluently in both English and Chinese is a plus with the excellent concierge and customer support adding to the positive experience. While some guests mention occasional struggles with understanding English, the staff is generally described as lovely and nice. A few guests express concerns with the training level and professionalism of certain individuals, but the majority greatly appreciate the attentive and gracious service provided. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Location of the pool:Outdoor pool
Pool maximum depth:5,5 m
Pool maximum length:25 m
When is the pool open?All year
Opening hours:07:00 - 19:00
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Pool activities available:
Yoga
Around the pool, there are also available:
Showers
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Rajah Brooke King SuiteFitted with parquet flooring and a walk-in closet, air-conditioned suites feature a contemporary décor, with a balcony, patio and spacious living area. Bathrooms come with a Victorian bathtub and an open-air shower. Complimentary minibar replenished daily including soft drink and beer.
Suite offers a queen-size bed.
East Borneo SuiteFitted with parquet flooring and a walk-in closet, air-conditioned suites feature a contemporary décor, with a balcony, patio and spacious living area. Bathrooms come with a Victorian bathtub and an open-air shower. Complimentary minibar replenished daily including soft drink and beer.
Offering additional space, this suite comes with either a king-size bed or 2 single beds.
William Bain Terrace SuiteOverlooking the pool and the garden views, it offers a spacious living area. An en suite bathroom comes with washbasins and a sunken bath facing the garden. Complimentary minibar replenished daily including soft drink and beer.
Louis Leonowens Pool SuiteSuite features a spacious living room with pool and garden views. An en suite bathroom features washbasins and a sunken bath facing the garden. Complimentary minibar replenished daily including soft drink and beer.
More private pleasures may be enjoyed in each suite’s own swimming pool.
David Fleming Macfie SuiteThe spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. Featuring a patio, this suite also provides air conditioning, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
The staff at 137 Pillars House are known for their outstanding service with the ability to communicate fluently in both English and Chinese. Guests praise the friendly and quick service provided with the excellent concierge and customer support adding to the positive experience. While some guests mention that the staff may struggle with understanding English from time to time, overall the staff is described as lovely and nice. However, a few guests express concerns with the training level and professionalism of certain individuals, such as the front desk and butlers. Despite these small complaints, the majority of guests greatly appreciate the attentive and gracious service provided by the staff at 137 Pillars House.
Yes, 137 Pillars House has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at 137 Pillars House.
No, 137 Pillars House doesn't allow dogs.
No, parking facilities aren't available at 137 Pillars House.