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Summary of reviewsThe Empress Premier Chiang Mai - SHA Extra Plus is a modern and wonderful hotel located in an excellent location, just a short walk to the night bazaar and many restaurants. The hotel is well cared for with excellent staff, a very nice outdoor pool and leisure area on the 5th floor and a reasonable walking distance to most attractions. The rooms are lovely and spacious with beautiful, modern amenities and the hotel is well-soundproofed, comfortable and luxurious. The staff is attentive, caring and always eager to help and the pool area is a favorite among guests. While some guests have had issues with the firmness of the beds, the majority have had a comfortable and pleasant stay. Overall, The Empress Premier Chiang Mai is an outstanding and exceptional place to stay, perfect for those looking to indulge in luxury during their stay in Chiang Mai. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Premier RoomThis twin/double room has a electric kettle, flat-screen TV and air conditioning.
Premier Deluxe RoomThis twin/double room features a satellite TV, soundproofing and minibar.
Executive SuiteThis suite has air conditioning, minibar and soundproofing.
Royal Premier SuiteThis suite features a dining area, flat-screen TV and minibar.
StudioThis studio has a bathrobe, minibar and seating area.
Guest Reviews
9.1
Excellent
Location
The Empress Premier Chiang Mai - SHA Extra Plus is a modern, bright and wonderful hotel situated in an excellent location, just a short walk to the night bazaar and many restaurants. The hotel is well located in Chang Mai, away from all the hustle and bustle, making it a perfect location for those who want to relax. While some guests found the location a little remote, the easy access to transportation such as tuk-tuks and taxis made it convenient to explore the city. There are plenty of places nearby to eat, have a massage, do the laundry and shop, all within a couple of minutes' walk. The hotel is also well cared for with excellent staff, a very nice outdoor pool and leisure area on the 5th floor and a reasonable walking distance to most attractions. While some guests found the location confusing for grab drivers, most agreed that it was a good location and a well-situated place to stay.
Breakfast
Guests at The Empress Premier Chiang Mai - SHA Extra Plus have varying opinions on the breakfast offered at the hotel. Some guests describe it as excellent, delicious and very good with a wide variety of Asian and European options. Others feel that the breakfast could be improved with limited fruit juices, cold bacon and eggs and a lack of vegan and gluten-free options. Some guests also comment on the breakfast room, which they feel has a cafeteria-like atmosphere or lacks atmosphere altogether. Overall, guests feel that the quality of the breakfast is average with some guests disappointed and others satisfied with the range of food available.
Rooms
The Empress Premier Chiang Mai - SHA Extra Plus hotel boasts lovely and spacious rooms with beautiful, modern amenities. The hotel itself looks amazing and is kept clean and comfortable by a nice staff. Guests appreciate the goody bag presented upon arrival and the top-notch facilities provided. Most rooms are big, spacious and well-appointed with comfortable beds and new and clean interiors. Some guests have mentioned rooms in need of dusting and the occasional dated decor, but overall, the rooms are impressive with big windows allowing lots of light and brilliant blackout curtains ensuring privacy when needed. Bathrooms feature large showers and tubs and some lucky guests may even receive an upgrade to a royal or executive suite. The hotel is well-soundproofed, comfortable and luxurious, making it a great place to stay in Chiang Mai.
Beds
The beds at The Empress Premier Chiang Mai - SHA Extra Plus have been reviewed as mostly firm, which is typical of most hotels in Thailand. However, several guests have mentioned that the beds could be more comfortable and a few have even reported bugs on the bed. Despite this, there are many positive reviews of the beds with guests praising the super-king beds, massive and comfortable beds and good bedding in the huge suites. Overall, while some guests have had issues with the firmness of the beds, the majority have had a comfortable and pleasant stay.
Cleanliness
The Empress Premier Chiang Mai - SHA Extra Plus is a beautiful and comfortable hotel with spacious and clean rooms. The hotel itself is very well decorated and the staff is nice and helpful. Guests have praised the hotel's cleanliness with many describing it as spotless, pristine and immaculate. The large rooms also add to the comfort and relaxation of the stay. The hotel's central location makes it a perfect base for exploring Chiang Mai. The breakfast is also fabulous, adding to the excellent experience of the stay. Although some guests have noted minor issues with room amenities, overall the cleanliness and comfort of the hotel is exceptional.
Staff
The Empress Premier Chiang Mai - SHA Extra Plus boasts an excellent staff that is attentive, caring and always eager to help. Multiple guests have praised the hotel's personnel for their kindness and professionalism, emphasizing their helpfulness and efficiency. The reception and dining room staff, in particular, have received high praise for going above and beyond to make guests feel welcome and comfortable. Although some guests have noted that the staff could improve their English proficiency in a few cases, the majority of comments highlight their warmth and willingness to assist at any time of the day. Overall, the hotel's staff helps to give this place the 'WOW' factor, making for an unforgettable stay.
Pool
The Empress Premier Chiang Mai - SHA Extra Plus offers a beautiful and spacious outdoor pool area with a separate pool for children. The pool is well-maintained and provides plenty of sun in the afternoon. Guests were impressed by the facilities and mentioned the 25-meter pool as a highlight of their stay. The pool restaurant also received positive comments for its excellent food. However, a few reviews pointed out that the water temperature was cold, making it less enjoyable. Despite this, there were lots of comfortable sun loungers and umbrellas for those who wanted to relax by the pool. Overall, the pool area was a favorite among guests and contributed to a pleasant stay at the hotel.
5 Star
The Empress Premier Chiang Mai - SHA Extra Plus hotel is an outstanding, exceptional and superb place to stay. Many guests have had a fantastic experience during their 5-day trip to Chiang Mai and have recommended this hotel to others. The rooms are clean and spacious with comfortable bedding, although some guests felt it lacked the luxurious factor of a true 5-star rating. The staff are incredible and always ready to help, providing exceptional service. The hotel is located close to the historic center of the city and offers beautiful, spacious rooms with comfortable beds and luxurious bathrooms. Though there were some minor issues with breakfast not meeting the 5-star standards, the food was still tasty and satisfying. Overall, guests loved their stay at The Empress Premier Chiang Mai and highly recommend it to other travelers.
Luxury
If you are looking to indulge in luxury during your stay in Chiang Mai, The Empress Premier is the perfect choice. From the moment you arrive, you'll be greeted with exceptional service and a beautiful presentation of a goody bag. The hotel's classic decor may not be for everyone, but it exudes sophistication and elegance. Don't hesitate to upgrade to a suite, as they are spacious and luxurious with impeccable cleanliness. The property as a whole is stunning with top-notch facilities and a location that is conveniently close to the historic center of the city. The only downside may be the lack of fresh cold water or juice at breakfast, but overall, the experience is worth it. You'll feel like royalty while staying at this amazing hotel, which some guests have even compared to the Palace of Versailles.
Yes, The Empress Premier Chiang Mai - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at The Empress Premier Chiang Mai - SHA Extra Plus.
No, The Empress Premier Chiang Mai - SHA Extra Plus doesn't allow dogs.
Yes, parking facilities are available at The Empress Premier Chiang Mai - SHA Extra Plus.
Yes, The Empress Premier Chiang Mai - SHA Extra Plus has a gym.