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Best Western Plus Hawthorne Terrace Hotel

Chicago , 3434 North Broadway (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, the Best Western Plus Hawthorne Terrace Hotel is a great choice for travelers seeking a comfortable and convenient stay. While some guests noted that the reception and breakfast area could use some updates, the hotel's prime location more than makes up for it. Despite some reports of outdated mattresses, most visitors found the hotel to be a pleasant and enjoyable place to stay. While the price may be a bit high for some, it is reasonable considering the location. All in all, the Best Western Plus Hawthorne Terrace Hotel is a solid option for those looking for a comfortable and convenient stay in Chicago.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub,

Hotel near Golf Courses

Historic Hotel

Hotel for Honeymoon,

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Does your hotel have a swimming pool? No

Answers last updated by Best Western Plus Hawthorne Terrace Hotel

Business Hotel

Accessible Hotel

Hotel with Gym,

3-Star Hotel

Room Types

Standard King Room Featuring a private bathroom with a spa bath, this room also offers a microwave and small refrigerator.

Double Room with Two Double Beds This room includes a 42-inch LCD flat-screen TV, microwave and small refrigerator.

Queen Room This room includes a 42-inch flat-screen LCD TV, a microwave and a small refrigerator.

King Room - Disabilty Access A microwave, fridge and tea and coffee making facilities are offered in this room. Free WiFi and a 42 inch flat-screen cable TV are included. A seating area is provided.

King Room This room includes a flat-screen cable TV with premium cable, microwave and refrigerator.

King Suite A microwave, fridge and tea and coffee making facilities are offered in this room. Free WiFi and a 42 inch flat-screen cable TV are included. A seating area is provided.

King Room with Mobility Accessible Walk In Shower A microwave, fridge and tea and coffee making facilities are offered in this room. Free WiFi and a 42 inch flat-screen cable TV are included. A seating area is provided.

King Room with Jacuzzi Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Deluxe Double Room with Two Double Beds Featuring a separate seating area and a sofa bed, this deluxe room also offers 2 LCD TVs.

King Suite with Kitchenette and View This room includes a flat-screen cable TV with premium cable and a coffee machine.

Deluxe King Suite with View This suite features a separate seating area and a fully-equipped kitchen.

Deluxe King Suite This suite features a separate seating area and a fully-equipped kitchen.

Loft Suite The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which features a refrigerator, a dishwasher, kitchenware and a microwave. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Two Room King Suitewith Roll-In Shower - Disability Access Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe.

About Best Western Plus Hawthorne Terrace Hotel

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Guest Reviews

8.3

Very Good

Location

Best Western Plus Hawthorne Terrace Hotel is an amazing place to stay while in Chicago. Guests love the location and the ease of accessibility it offers. The hotel is within walking distance to plenty of restaurants, bars and shops, making it super convenient for visitors. It's also great for those who want to explore the city by foot with the Wrigley Field and Lakeview within walking distance. Guests feel safe while walking around the area and there's an awesome corner bar and pizza place nearby that they adore. The location is excellent for those who have business in the neighborhood as it is within short walking distance. The hotel also has paid parking next door, making it easy for those who arrive in their cars. The location is central to many shops and downtown areas and the neighborhood is lovely and stimulating. Despite a few negatives, the convenience and prime location make Best Western Plus Hawthorne Terrace Hotel an ideal place to stay while visiting Chicago.

Breakfast

The Best Western Plus Hawthorne Terrace Hotel offers a convenient breakfast with ample grab-and-go options for on-the-go travelers. Many guests loved the breakfast, describing it as awesome, very good, great, delicious, fabulous and with a lot of choices. There is a good variety of food and the quality is great. Some guests appreciated that the breakfast included hot items to choose from, while others liked the variety in food options. However, a few guests mentioned that the breakfast was limited with not enough choices and some warm offerings went quickly without replenishment. Additionally, the breakfast room is tight and could benefit from enlargement or relocation. Due to Covid restrictions, some guests found the breakfast to be more of a snack with a smaller selection, but still sufficient considering the circumstances. Overall, the size of the rooms, the location and the breakfast were excellent according to many reviews.

Rooms

The Best Western Plus Hawthorne Terrace Hotel boasts comfortable and spacious rooms that are clean and modernly styled according to guest reviews. Some rooms have been recently remodeled and are larger than expected, while others have a quaint charm to their decor. The hotel has a great location and accommodating staff. Some guests had issues with their room's view or lack of electrical plugs, but overall the rooms were lovely with comfortable beds and bathrooms that were extra clean. Some guests even had jacuzzi suites with great views. However, there were some reported issues with broken televisions and noisy AC/fans that affected sleep quality. Despite some minor issues, the majority of guests loved their room and felt super comfortable during their stay.

Beds

The Best Western Plus Hawthorne Terrace Hotel offers comfortable accommodations with their super cozy and extremely comfortable beds. Most guests loved the comfy beds and good linen, praising them as super comfy, nice and providing a good night's sleep. Even those with higher bed standards noted the bed as comfortable. However, a few guests were unsatisfied with the hardness or softness of the mattress and pillows. Despite the few negative comments on the mattresses, guests mostly enjoyed their stay with comfortable beds and linens in spacious rooms.

Cleanliness

The 'Best Western Plus Hawthorne Terrace Hotel' is a top-notch hotel with lovely grounds and nice room layout. The staff is friendly and accommodating, always making sure that guests feel safe in well-kept and clean rooms. The hotel tries its best to make up the rooms every other day and promptly attends to guests' requests for cleaning. The cleanliness and hospitality of the team are commendable and the facilities are kept neat and clean, including the halls and lobby. Though there were some incidents of ants in the refrigerator/microwave area and a chair covered with grey hair clippings, overall, the hotel rooms were extra clean and nice.

Staff

If you're looking for a hotel with exceptional service, the Best Western Plus Hawthorne Terrace Hotel definitely won't disappoint. The staff here is friendly and accommodating, always going above and beyond to make sure your stay is comfortable. From bilingual staff to knowledgeable and professional service, this team has got it all. While some reviewers mentioned rare instances of short patience or detachment from staff, the majority of guests were extremely satisfied with the kindness and helpfulness of the team. Whether you need help with check-in, want to ask a few questions or need recommendations on local activities, the front desk staff is available to meet your needs. Many people highlighted individual staff members who went out of their way to assist them. The hotel's ambience is also unbeatable with lovely architecture and a great location. Overall, the Best Western Plus Hawthorne Terrace Hotel offers exceptional customer service and a welcoming atmosphere that you'll definitely want to experience.

3 Star

The Best Western Plus Hawthorne Terrace Hotel is a good option for those looking for a comfortable stay in a convenient location. Although it is not the most luxurious property, it has everything you need for a pleasant stay. The reception and breakfast area may be a bit outdated, but this is outweighed by the hotel's prime location. Some guests found the price to be a bit high, but considering the location, it is nothing out of the ordinary. Some visitors did report a need for updates, such as new mattresses, but overall, the hotel is an enjoyable place to stay.

Rooms with Jacuzzi / Hot-Tub

If you're looking for a hotel with top-notch spa facilities, Best Western Plus Hawthorne Terrace Hotel is the perfect fit for you. Some guests raved about the amazing Jacuzzi in their room, while others enjoyed their hot tub experience. Though a few reviewers found the Jacuzzi in their room to be small or misleadingly labeled as a "jetted tub," they were happy to take advantage of the hotel's hot tub access between 6-10 PM. Unfortunately, some guests were unable to enjoy the Jacuzzi due to unavailability or vaccination requirements, but for those who could access it, it was a luxurious experience. And while a few reported dead flies in the Jacuzzi, others found the hot tub to be awesome and offered a great way to unwind after a long day. Those who booked a jacuzzi suite were impressed with the spaciousness and quietness of the room, as well as the great view. Overall, the spa facilities at Best Western Plus Hawthorne Terrace Hotel live up to their reputation.

Yes, Best Western Plus Hawthorne Terrace Hotel has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Best Western Plus Hawthorne Terrace Hotel.

Yes, Best Western Plus Hawthorne Terrace Hotel welcomes dogs.

No, parking facilities aren't available at Best Western Plus Hawthorne Terrace Hotel.

Yes, Best Western Plus Hawthorne Terrace Hotel has a gym.

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