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Hyatt House Chicago West Loop

Chicago , 105 N May Street (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHyatt House Chicago West Loop is a stylish and clean hotel in a fantastic location in the bustling West Loop neighborhood of Chicago. Guests love the safe and walkable area, close to many entertainment options, restaurants and event venues. The hotel offers spacious and modern rooms with comfortable beds and killer city views. The breakfast receives mixed reviews, but guests appreciate the wide variety of options and attentive staff. The staff is friendly, accommodating and provides excellent service. The hotel features a great top-floor pool that is perfect for families. The parking situation receives mixed reviews with limited on-site parking available, but the staff is helpful in finding alternatives for guests. Overall, while there are some minor issues, Hyatt House Chicago West Loop is a great hotel and a recommended choice for families and foodies looking for a comfortable and stylish stay in Chicago.
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Hotel with Parking

Hyatt House Chicago West Loop offers indoor self-parking on a first come first serve basis as limited spaces are available. The daily fee includes unlimited in and out privileges.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room has a TV, a seating area, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

King Studio Suite with Kitchen and Sofa Bed The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a TV. The unit has 1 bed.

Studio Suite with Two Queen Beds, Sofa Bed and Kitchen The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a tea and coffee maker, a seating area, a wardrobe, a safe deposit box, as well as a TV. The unit offers 1 bed.

Den King Room - High Floor The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

Den Queen Room with Two Queen Beds The quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The quadruple room provides a TV, a seating area, a wardrobe and a safe deposit box. The unit has 2 beds.

King Suite with Kitchen - High Floor The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a TV. The unit has 1 bed.

Queen Suite with Two Queen Beds and Kitchen - High Floor The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite features a TV, a seating area, a wardrobe, as well as a safe deposit box.

One-Bedroom King Suite with Sofa Bed The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a TV. The unit offers 2 beds.

Den Queen Room with Two Queen Beds - High Floor The quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 3 beds.

Den King Room with Sofa Bed and Roll-In Shower - Disability Access The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

King Studio Suite with Sofa Bed, Kitchen and Roll-In Shower - Disability Access The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, a wardrobe, a safe deposit box, as well as a TV. The unit has 1 bed.

Studio Suite with Two Queen Beds, Sofa Bed and Roll-in Shower - Disability Access The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The suite is equipped with a TV, a seating area, a wardrobe, as well as a safe deposit box.

Den Queen Room with Two Queen Beds - Disability Access The quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The quadruple room offers a TV, a seating area, a wardrobe and a safe deposit box. The unit offers 2 beds.

One-Bedroom King Suite with Sofa Bed, Kitchen and Roll-In Shower - Disability Access The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a TV. The unit offers 2 beds.

About Hyatt House Chicago West Loop

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Guest Reviews

8.5

Very Good

Location

If you're looking for a hotel with a fantastic location in Chicago, Hyatt House Chicago West Loop is the perfect choice. Guests rave about the hotel's proximity to the City Winery, United Center, Millennium Park, Lake Michigan, Navy Pier and downtown Chicago. The West Loop neighborhood is bustling with new development and outstanding restaurants and there are plenty of shops, bars and entertainment options within walking distance of the hotel. Guests love the safe, walkable area and the convenience of being close to their conference, office, or event venue. If you're attending an event at United Center, it's just a short 15-20 minute walk away. The hotel is clean, spacious and comfortable and many guests appreciate the free street parking in the area. The only downside is that the hotel itself doesn't have parking, but the staff is happy to provide recommendations for nearby parking options. Overall, the location of Hyatt House Chicago West Loop can't be beat for foodies, families and anyone who wants to experience the best that Chicago has to offer.

Breakfast

Guests at Hyatt House Chicago West Loop have mixed opinions regarding the breakfast at the hotel. However, many reviews rave about the breakfast, which is included in the stay. Guests appreciate the daily breakfast buffet and the wide variety of options, such as creating your own omelets. The breakfast area is very clean and the attentive staff ensures that the food is promptly refilled. Some guests praised the hot breakfast and custom omelets. COVID-19 protocols are implemented in the breakfast area. On the downside, some reviews criticize the limited choices, while others disliked the quality of the food or missing silverware. Regardless of the mixed reviews, the breakfast is one of the great amenities of the hotel.

Rooms

Hyatt House Chicago West Loop boasts stylish, spacious rooms that are immaculately clean and equipped with modern amenities. Guests raved about the comfortable beds and killer views of the city. The hotel is situated in a quiet neighborhood, making it a perfect retreat after a day of exploring the city. While some guests experienced issues with cleanliness, staff were accommodating and quickly addressed any concerns. The hotel offers a variety of room floor plans, including apartment-style rooms with kitchens and living areas - perfect for families. Despite its modern feel, some guests did note that the hotel lacks a map or guide to the surrounding area. Overall, Hyatt House Chicago West Loop is a wonderfully clean and modern hotel with huge, stunning rooms - perfect for a comfortable and stylish stay in the Windy City.

Beds

Guests of the Hyatt House Chicago West Loop have raved about the comfortable beds with several reviewers noting how they just sank into them. The hotel also earned points for its great pool, especially for kids. Many guests loved the beds and pillows, finding them very comfortable. However, there were a couple of negative comments about the softness of the mattresses with a few guests mentioning that their queen bed was sunken in the middle. Overall, reviewers appreciated the lovely rooms with comfortable beds and great amenities.

Cleanliness

The Hyatt House Chicago West Loop is a beautifully clean and stylish hotel that offers comfortable and spacious rooms. Most guests praise the cleanliness of the hotel with many stating that their rooms were clean and comfortable. The hotel is located in a fun location and is staffed by friendly and professional employees. The breakfast was good and plentiful and the staff attentive. However, some guests noted that the hotel could be a bit cleaner with dirt on the towels and counters, poorly washed dishes in kitchenettes or open soap left by previous guests. A few reviewers also mentioned that the cleanliness of the hotel needs improvement with dirty walls and dirty rugs in the hallways. Nevertheless, the hotel staff was accommodating to requests for cleaning items or services when needed.

Staff

If you're thinking of traveling to Chicago and looking for a hotel with friendly and helpful staff, Hyatt House Chicago West Loop is definitely worth checking out! Guests rave about the exceptional service they received during their stay with many mentioning the polite and accommodating front desk staff. The breakfast staff also garnered high praise for keeping the buffet stocked with fresh items, even towards the end of breakfast hours. Although there were a few outliers who reported less than stellar experiences, overall guests raved about the staff's friendliness and helpfulness with many citing specific employees like Patrick, Ajsha and Leudy as standout examples of exceptional service. Additionally, guests noted that the hotel is located in an excellent area that's close to a variety of dining options.

Pool

The Hyatt House Chicago West Loop is a great choice for families with its top floor pool providing fun for all ages. Many guests raved about the wonderful pool, especially for children. While some felt the pool could be a bit warmer, others were pleasantly surprised by the unexpected upgrade that included an increase in pool temperature. Although a few guests encountered issues with accessing the pool, such as card malfunctions or early closing, most enjoyed the indoor or rooftop piscine. The fitness area was also mentioned as a highlight. However, a few guests did note that the pool was not big and a shallow kiddie pool may be a more accurate description for some. Additionally, there were some complaints of rudeness among pool-goers and hair strands around the pool area. Nonetheless, the hotel's excellent structure including the pool, fitness center and guaranteed breakfast make it worth considering for your next stay in Chicago.

Parking

The parking situation at Hyatt House Chicago West Loop has mixed reviews from guests. Some have found the on-site parking easy and convenient, while others have found it to be too limited and expensive at $50 per night. Some guests have also had issues with finding available parking spaces, either due to limited spots or the garage being full. However, there are also positive reviews of helpful front desk staff and reimbursing guests for parking complications. Street parking is available for free but may be a few blocks away. Overall, the hotel's parking situation may not meet everyone's needs, so it's best to check ahead and consider alternative options.

Family

Hyatt House Chicago West Loop is the ideal destination for a fun family stay in the heart of Chicago. Offering a variety of amenities to keep the young ones entertained, guests can indulge in the pool located on the top floor which is perfect for a refreshing dip. Families of five can also enjoy the spacious rooms with plenty of space and even a fully equipped kitchen. The Queen Suite is a popular choice among families as it caters to their needs with ample space to accommodate everyone comfortably. The hotel is also conveniently located for those wishing to explore the city with easy access to all the main tourist attractions. While some guests felt that additional mirrors and clothes hooks would be a useful addition to their rooms, the hotel is overall a great point of call for families visiting Chicago.

3 Star

Hyatt House Chicago West Loop is a pleasant hotel with good overall reviews. Guests enjoyed their stay, although a few issues did arise with parking. While some guests felt that more variety was needed in terms of facilities and services, others were impressed with the hotel's room sizes, making it a suitable place for families. However, a few guests were disappointed with the high cost of basic quality amenities. Despite not being a five-star hotel, guests generally found it to be a great place to stay. While parking was considered very bad by some, others had a good overall experience. The hotel is not perfect and falls in the fair to mediocre range with a few guests expressing total disappointment.

Yes, Hyatt House Chicago West Loop has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hyatt House Chicago West Loop.

Yes, Hyatt House Chicago West Loop welcomes dogs.

Yes, parking facilities are available at Hyatt House Chicago West Loop.

Yes, Hyatt House Chicago West Loop has a gym.

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