Waldorf Astoria Chicago

Chicago, 11 East Walton41.899689,-87.627754(Show on Map)

9.4

Excellent

+5 Photos

+ 3 Photos3

Checkin - Checkout datesMon, 06 Jul - Tue, 07 Jul06 Jul - 07 Jul

Info

A luxury 5-star hotel in Chicago (Magnificent Mile - River North), close to Hancock Tower.

Summary of reviews

The Waldorf Astoria Chicago is a luxurious 5-star hotel that offers a cozy and romantic ambiance with its fireplaces. Although some guests experienced maintenance issues with their fireplaces, those who were able to use them described them as incredible and adding to the overall coziness of the room. While one guest expressed disappointment regarding the high price tag for their room, the majority of guests enjoyed a comfortable and upscale experience.

Categories

Luxury

Immersing in the opulence of the Waldorf Astoria Chicago, located in the prestigious Gold Coast neighborhood of Downtown Chicago, is an experience that echoes the grandeur of a chateau. Stepping through its doors, guests are greeted by a choice of suites furnished with cozy fireplaces and private terraces. The personal concierge, known for their dedication to guest satisfaction, readily personalizes each stay to individual needs. The hotel is also equipped with an ultra-modern Pilates studio, offers luxurious spa services, and features an enticing lap pool. Additionally, a myriad of dining options awaits to please every palate.

The hotel's high standard of elegance continues through its 214 luxurious rooms and suites, dispersed over 19 stories. From fresh décor and rich furnishings to stunning views of downtown Chicago and the Lake Michigan shoreline, each room is a testament to unrivaled refinement. The Waldorf Astoria Spa, a sanctuary in the city's heart, stands as a pinnacle of relaxation. This award-winning health and wellness destination offers an array of treatments designed to revive and rejuvenate. Completing the wellness experience is an indoor lap pool, providing a refreshing escape amidst the bustling city.

Sustainability Journey

The Waldorf Astoria Chicago has Green Key Eco-Rating Program and LEED certifications. It uses the LightStay system to reduce waste and CO2 output, and staff are trained in energy and water efficiency. The hotel utilizes locally sourced and recycled construction materials and offers full-size in-room toiletries made from recycled plastic.

Indoor Pool

The hotel features an indoor heated lap pool, which is part of its expansive 14,000 sq ft spa and health club. The pool offers a tranquil and serene setting for swimming, and the spa area includes a whirlpool and dry sauna.

5 Star

This 5-star hotel in downtown Chicago boasts award-winning services, lavish accommodation in suites and one of the top spa facilities in the city.

EV charging stations

The Waldorf Astoria Chicago offers EV charging stations. Guests can enjoy luxury accommodations with the added benefit of being able to charge their electric vehicles on-site.

Rooms with Fireplace

Located in the heart of Chicago, this luxurious hotel offers rooms with fireplaces, providing a warm and elegant retreat. The combination of city sophistication and cozy comfort makes it a standout choice.

Gym

Includes a state-of-the-art fitness center with modern machines and equipment. Guests can also access a spa with a pool, whirlpool, sauna, steam room, and fitness classes such as Gyrotonic, Pilates, TRX, and Kettlebell, as well as personal training.

Accessible

Facilities for disabled guests and a lift are available.

Business

The Waldorf is Chicago's top luxury hotel, and it offers five meeting rooms (including a ballroom) for a total of 4,448 square feet of elegant meeting space. Two private dining rooms are also afforded. With an intimate, boutique feel -- but all the amenities of a large hotel -- the 188-room Waldorf is well-suited for business travelers with larger expense accounts.

Pool

The luxurious day-spa pool is ideal for either a soothing, relaxing dip,
or an invigorating cardio workout.

Indoor Pool

Nightlife

An elegant hotel located in the Gold Coast, close to upscale bars and restaurants on Rush and State Streets. It features Bernard's, a sophisticated on-site bar.

Romantic

The Waldorf Astoria Chicago offers a luxurious and romantic escape with its exquisite rooms, suites and indulgent spa services. The hotel's event spaces, inspired by literary legends and 1920s Paris, provide the perfect setting for dream weddings, while the award-winning pastry chef customizes wedding cakes to perfection. The One Bedroom Terrace Suite with Fireplace and Corner One Bedroom Terrace Suite with Fireplace ensure a comfortable and memorable stay, featuring private terraces and elegant marble-adorned bathrooms. Experience unparalleled service and exceptional facilities at this iconic haven.

Dog Friendly

Waldorf Astoria Chicago Hotel allows two dogs up to 35 lbs/ 16 kg for an extra fee/ pet/ stay basis. Well-behaved dogs can stay unattended in the room. A dog bed, bowls, toys, and treats are provided. There is a dog park close by the hotel. Cats are not permitted.

Spa

Set in Chicago’s Gold Coast neighborhood, this luxurious hotel features an award-winning spa and wellness center with numerous of treatments for individuals, couples and children.

Honeymoon

With luxurious and elegantly appointed rooms and suites, as well as various romantic amenities to choose from, this hotel is nothing short of ideal for the most luxurious and relaxing honeymoon vacation.

Family

Parking

EV charging stations

Yoga

Room Types

Superior King RoomThis spacious room features free Wi-Fi, a 42-inch flat-screen TV, and surround sound system. Also included are a fridge, microwave, and a large soaking tub in the private bathroom with an inset flat-screen TV.

Deluxe Queen Room with Two Queen BedsThis room features a flat-screen TV, a microwave, and a refrigerator. There is a work desk.

Deluxe King Room with FireplaceThis room features a 42-inch flat-screen TV, and surround sound system. Also included are a fridge, microwave, and a soaking tub in the private bathroom with an inset flat-screen TV.

Junior Suite with FireplaceThis suite boasts city views and a living area with queen sleeper sofa. A 42-inch flat-screen TV, and a fridge and microwave are also included.

Corner One-Bedroom Corner Terrace Suite with FireplaceThis suite features a sofa bed, and a private patio. Two 42-inch flat-screen TVs are provided. A fridge and a microwave are also available.

Gold Coast Terrace King SuiteThis suite features a balcony and separate living and dining areas. Two 42-inch flat-screen TVs, and a wet bar with a fridge and microwave are also included.

One-Bedroom Suite with Fireplace and TerraceOffering city views, this suite includes a furnished outdoor terrace. A sofa bed and two 42-inch flat-screen TVs are also included in this suite with a fridge and microwave.

Junior Suite with Fireplace and Roll-in Shower - Mobility AccessThis room has a microwave and sofa.

One-Bedroom Terrace Suite with Fireplace and Roll-in Shower - Disability AccessThis room features a balcony, tumble dryer and air conditioning.

One-Bedroom Corner Terrace Suite with Roll-in ShowerThis room has a balcony, and air conditioning.

King Room with Terrace and FireplaceThis room features a balcony, bathrobe and microwave.

Three-Bedroom Presidential Suite with FireplaceGuests will have a special experience as the suite features a fireplace. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The suite provides air conditioning, a minibar, a coffee machine, a safe deposit box and a flat-screen TV with cable channels. The unit offers 3 beds. This suite is located on the 26th floor.

Two-Bedroom King Suite with Two FireplacesGuests will have a special experience as the suite features a fireplace. The kitchenette is equipped with a refrigerator, kitchenware and a microwave. The spacious suite provides air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Guest Reviews

9.4

Excellent

Review Summaries

Location

If you're planning a trip to Chicago and wondering where to stay, make sure to check out the Waldorf Astoria Chicago. Guests rave about its great location, which is near the city center and in walking distance to bars, restaurants and stores. The beautiful location and views make it an ideal spot to base yourself during your stay. Even if the location was only ok for some, most agree that the location is great. The staff are also highly praised, as is the convenience to shopping and night clubbing. With so much to see and do just steps from your door, the Waldorf Astoria Chicago is a great choice for your next trip to the Windy City.

Breakfast

The Waldorf Astoria Chicago offers a delicious breakfast with amazing food and excellent service. Guests highly recommend the French toast and are generally satisfied with the breakfast items, despite some delays in service. However, there were a few negative comments about the limited menu and the need for better service in the lobby café. One unfortunate guest did not receive breakfast at all, while another felt that the $75 price tag for two people was a bit steep. Overall, the Waldorf Astoria earns high marks for their breakfast with just a few areas for improvement.

Rooms

The Waldorf Astoria Chicago boasts stunning rooms with a mix of modern and classic luxury styles. Expect perfection when you stay here with meticulously well-groomed and spacious rooms that offer beautiful bathrooms and extra living areas. Most rooms come with balconies and windows that open to amazing views. You will be pleased with the overall appearance of the accommodations, but a few guests have reported shabby furniture, paint stained curtains and TVs that need updating. The hotel is great and the staff is amazing. Nevertheless, a few guests had some issues with room temperature, noisy parties and the lack of room service. The hotel is pricey, but the best mattress, sheets, towels and beautiful soaking tub compensate for it. However, guests have reported some maintenance issues such as broken fireplaces, lights out and outdated speakers. If you're looking for a cozy, up-to-date stay, the Waldorf Astoria is the perfect retreat.

Cleanliness

If you're looking for a luxury hotel that's also incredibly clean, the Waldorf Astoria Chicago should definitely be on your list. Guests raved about the cleanliness of the hotel with phrases like "very clean", "super clean" and "everything was clean" appearing again and again in their reviews. Many also commented on the spacious rooms and "thorough cleaning" that they received during their stay. The hotel's location was also praised for its cleanliness with one guest saying that "the location, the cleanliness" were top notch. And even those who had complaints about other aspects of the hotel (such as a bad view) still had good things to say about its cleanliness: "Everything was very clean...except for the view, everything was fine." Overall, it's clear that guests feel confident in the Waldorf Astoria Chicago's commitment to keeping things tidy and hygienic.

Staff

The Waldorf Astoria Chicago is a must-stay destination for anyone seeking exceptional service. From the moment you arrive, you're treated like royalty by a staff that's efficient, courteous, warm and professional. The front desk staff is especially lovely and the concierge, Earnest, is of great help. Patricia impressively handled everything very fast, which made the stay even more comfortable. The staff's incredible attention to every need is impeccable. They're always ready to assist with cabs and umbrellas, providing great answers to any questions you have. The romantic setting service, which is beautiful, is also available upon request. Tom's customer service is brilliant and the room is made to feel awesome. Even though some minor things went wrong like walking into the wrong room or receiving the wrong card in the room, they happened professionally and enthusiastically and no matter what happened, the staff was great. The staff is friendly and hospitable and they go above and beyond to make you feel welcome. David, the waiter, was a joy and the staff keeps the ease of checking in and out wonderful. Everything else is amazing and many guests enjoyed every second of their stay.

Rooms with Fireplace

The Waldorf Astoria Chicago offers luxurious accommodations with the added comfort of a cozy fireplace, providing the perfect ambiance for a romantic getaway or chilly Chicago nights. While some guests unfortunately experienced fireplaces that were under maintenance or not working during their stay, those who were able to use them described them as incredible and adding to the overall coziness of the room. However, one guest expressed disappointment regarding the high price tag for their room, given that the fireplace was not functioning properly, the mini bar was empty and the restaurant was closed with no room service available. Despite these isolated incidents, the majority of guests were able to enjoy a comfortable and upscale experience at this 5-star hotel.

Luxury

The Waldorf Astoria Chicago is a luxurious dream. Guests feel like royalty as they explore the gorgeous hotel, complete with modern and classic styles. It's no surprise that this 5-star establishment is known as the benchmark of luxury. Although some guests felt that the service did not quite live up to the Waldorf Astoria standard, the overall experience was memorable and undeniably opulent. In fact, one reviewer deemed it "the best bar none." While there were a few disappointed guests, the majority were wowed by this typical luxury big-city hotel that combines elegance and sophistication. Overall, the Waldorf Astoria Chicago lives up to its reputation as a 5-star hotel that screams LUXURY!

FAQ

Yes, Waldorf Astoria Chicago has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Waldorf Astoria Chicago.

Yes, Waldorf Astoria Chicago welcomes dogs.

Yes, parking facilities are available at Waldorf Astoria Chicago.

Yes, Waldorf Astoria Chicago has a gym.

Location

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