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Hilton Garden Inn Cincinnati Midtown

Cincinnati , 2145 Dana Avenue (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Garden Inn Cincinnati Midtown has received a range of reviews from guests, but overall, it is considered a good option for those looking for a convenient location and adequate pricing. The hotel is connected to a medical facility and is a popular choice for weddings. While Covid-19 restrictions have affected the hot breakfast, guests found this understandable. The cleanliness of the hotel received mixed reviews, but some guests found it to be surface cleaned. The staff also received mixed reviews with some finding them rude and others finding them pleasant. While some guests had negative experiences and would not return, others were planning on returning if their room could be cleaned better.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Room This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

Deluxe King Room with Sofa Bed A seating area with a TV, air conditioning and a tea and coffee maker are provided in this quadruple room. The unit offers 2 beds.

Deluxe King Room with Sofa Bed - Hearing Accessible This quadruple room is air-conditioned and has a TV, a tea and coffee maker and a seating area. The unit has 2 beds.

Junior King Suite This suite features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.

King Room with Accessible Tub - Mobility Access This double room features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.

King Room - Hearing Access This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

Double Room with Two Double Beds - Non-Smoking This quadruple room features air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.

Queen Room with Two Queen Beds - Mobility Access This quadruple room features air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.

Queen Room with Two Queen Beds - Hearing Access This quadruple room has air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.

Premium King Room This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

Premium Queen Room with Two Queen Beds This quadruple room features air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.

About Hilton Garden Inn Cincinnati Midtown

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Guest Reviews

8.4

Very Good

Location

The location of Hilton Garden Inn Cincinnati Midtown is a major highlight for many guests with the hotel situated conveniently close to restaurants, shopping areas and various popular Cincinnati landmarks. The hotel is particularly recommended for its proximity to Xavier University and the University of Cincinnati, while also being a short drive away from downtown Cincinnati. Guests appreciate the convenient access to the city's museums, cycling routes and major attractions. Some guests report minor issues with room temperature, but overall praise the cleanliness of the hotel and the friendliness of the staff. The location also serves as a convenient base for those visiting family or attending events at nearby venues like the Heritage Bank Center or the Cincinnati Reds stadium. However, a few guests caution that the hotel is located in a less-than-ideal area. Despite this, many guests seem to love the hotel's location and recommend it for its great amenities and easy access to everything Cincinnati has to offer.

Breakfast

The Hilton Garden Inn Cincinnati Midtown breakfast received mixed reviews from guests, but mostly positive. Many enjoyed the convenience of having a hot breakfast available with options ranging from cold selections to hot cooked-to-order meals. Guests appreciated the friendly service from breakfast employees and some even went so far as to compliment individual staff members. However, some found the breakfast to be overpriced and others were disappointed that it was not provided as a complimentary option. Despite some negative comments about cold food, lack of coffee and confusion around rates, overall guests seemed satisfied with the quality and variety of breakfast options.

Rooms

The Hilton Garden Inn Cincinnati Midtown boasts rooms that are comfortable, spacious and immaculate with clean surfaces and hospital-level cleanliness. The friendly staff accommodated guests' requests for different room views and the rooms were well-organized. Guests loved the updates and modern decor of the rooms. The hotel's convenient location was a plus and the bed was comfortable. Some guests experienced issues including noisy neighbors, stained bedding and leftover food in the room, but overall, the rooms were pleasant and inviting.

Beds

Guests have had mixed experiences with the beds at the Hilton Garden Inn Cincinnati Midtown. Some found the beds to be very uncomfortable with no support or too firm. However, there were also positive comments about comfortable beds and pillows. Some guests noted that their bed felt like clouds and that the beds were very comfortable. The cleanliness of the beds was also praised with clean and comfortable being common descriptions. Some guests had issues with the size of their bed with one guest swearing they received a queen instead of a king. Others had to switch rooms due to stained beds or loud neighbors. While there were some negative comments about the pillows not being comfortable or down pillows not working, others were used to high-quality memory foam toppers on firm king beds. In summary, while there were some negative reviews about the beds, there were also positive comments about their comfort and cleanliness.

Cleanliness

If you're looking for a hotel with a focus on cleanliness, look no further than the Hilton Garden Inn Cincinnati Midtown. Guests consistently report that the hotel and rooms are spotlessly clean with many praising the comfortable beds and modern facilities. The lobby and common areas are very well maintained, creating a welcoming atmosphere. The staff are also frequently noted for their friendly demeanor and helpfulness. In addition, guests have the peace of mind of knowing that the hotel is taking COVID-19 seriously with sanitizer available and surfaces kept clean. While there have been some reports of spotty housekeeping or less than perfect cleanliness in some rooms, the vast majority of guests are extremely happy with the cleanliness levels at this hotel.

Staff

The Hilton Garden Inn Cincinnati Midtown has an impressive staff that guests repeatedly rave about in their reviews. The majority of the comments are positive and describe the staff as exceptionally friendly, professional, knowledgeable and accommodating. Many guests mention receiving excellent customer service and appreciate the helpfulness of the staff in getting them situated. There are positive mentions of specific individuals such as Lorraine, Jillian and an African American front desk clerk, who guests found to be amazing, awesome and very nice. Some guests were disappointed with the attitude of certain members of staff or mentioned that some individuals were not wearing masks. Nonetheless, most guests describe the staff as pleasant, accommodating and outstanding.

Pool

Guests of the Hilton Garden Inn Cincinnati Midtown rave about the hotel's pool. While some guests found the pool to be small, they still found it to be nice, clean and well-stocked with towels. Many guests praised the friendliness and welcoming nature of the staff as well as the wonderful customer service they experienced. A few guests mentioned the saltwater pool, which was described as "so relaxing" while others noted that they didn't use the pool but it looked nice. Additionally, some guests mentioned that the pool had limited time slots and required sign-ups, while a very small number of guests noted issues such as the pool being cold or dirty, or disagreements between guests and staff over if the pool would be open. Despite these occasional issues, overall the pool at the Hilton Garden Inn impressed guests looking for a refreshing swim during their stay.

Parking

If you're looking for a hotel with convenient parking, Hilton Garden Inn Cincinnati Midtown is a great option. While there are limited spaces to park in front when checking in, extra parking is available below and it's easy to unload at the front entrance. Plus, the parking garage is accessible and affordable. Guests also appreciated the great location right off the freeway and next to the hospital, as well as the cleanliness and well-maintained lobby and rooms. Although there were some concerns about the limited parking and safety issues of the underground garage, overall guests found the parking at this hotel to be convenient and staff to be helpful.

Family

The Hilton Garden Inn Cincinnati Midtown may not have the most picturesque location - it is situated next to a hospital, which some reviewers found to be an odd view. However, that didn't stop families from having a great time at this hotel. The rooms were enjoyed by all with kids especially loving the pool.

Those who stayed in larger groups, such as the 10 ladies who had a party there, found it to be a great place to stay with family and friends. And for those who brought their furry family members along, the hotel was a dog-friendly option with staff that were super nice. Parents also appreciated the safety measures in place that made them feel secure with their children.

Among the hotel's amenities that kids enjoyed was the playground and there was also a nice little park nearby. Families who were looking for more entertainment found a music and family fun festival happening nearby during their stay. Despite some language barriers that resulted in scheduling issues for one guest, the overall ease of check-in and check-out was praised.

3 Star

The Hilton Garden Inn Cincinnati Midtown has received a range of reviews from guests. While some feel the price could have been cheaper, others found it to be adequate, good and overall great. The hotel is conveniently connected to a medical facility and considered a good option for weddings. Due to Covid-19, there is no hot breakfast but guests found this understandable. The cleanliness of the hotel received mixed reviews with some describing it as unclean while others thought it was surface cleaned. The staff received mixed reviews as well with some finding them rude while others found them pleasant. Some guests would not return due to their negative experiences, while others were planning on returning if their room could be cleaned better.

Yes, Hilton Garden Inn Cincinnati Midtown has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Garden Inn Cincinnati Midtown.

No, Hilton Garden Inn Cincinnati Midtown doesn't allow dogs.

Yes, parking facilities are available at Hilton Garden Inn Cincinnati Midtown.

Yes, Hilton Garden Inn Cincinnati Midtown has a gym.

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