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Hyperion City Hotel & Spa

City of Chania , El. Venizelou 75-79 (Show on Map)

9.3

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHyperion City Hotel & Spa is a modern and well-designed four-star hotel located in a convenient and central location in Chania. Guests have praised the hotel's excellent facilities, including a spa and its proximity to the beach and old town. The rooms are spacious, clean and well-equipped with comfortable beds and all necessary amenities. The complimentary breakfast is also highly praised for its rich variety and quality. The staff is friendly and accommodating with many guests highlighting their exceptional service. While the parking facilities and pool receive mixed reviews, the hotel is still considered a great value for money and a pleasant place to stay for short stays or those looking for a quieter location.
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Hotel with Spa

Hyperion City Hotel offers guests a range of spa services and therapies designed to create a heightened experience of relaxation and rejuvenation. The hotel uses Apivita products for its treatments, combined with expert massage techniques. The spa facilities include a steam sauna, SWIM SPA jacuzzi, treatment rooms, and a gym. Guests can choose from a variety of treatments, including massages, facials, and body treatments. The hotel also offers a range of specialized treatments, such as cellulite massage, ancient Greek massage, and reflexology massage.

Size of the spa facilities: Indoor area: 120 m² (1292 ft²)

Spa facilities:

Indoor pool(s) - Number: 1

Outdoor pool(s) - Number: 1

Heated pool(s) - Number: 1

Private massage and treatment room(s) - Number: 2

Steam room(s) / Hammam(s) - Number: 1

Hot tub(s) / Jacuzzi(s) - Number: 1

Relaxation Room(s) - Number: 1

Fitness area

Sun loungers

Spa facilities opening hours: 11:00 - 18:00

Hotel with EV Charging Stations

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Triple Room with City View This air-conditioned triple room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Deluxe Double Room with Balcony This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Double Room with Pool View This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with pool views. The unit has 1 bed.

Double Room with Sea View This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Triple Room with Sea View This air-conditioned triple room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Suite with Mountain View This suite's special features are the hot tub and the spa bath. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, flat-screen TV with streaming services, mountain views, as well as wine/champagne for guests. The unit has 2 beds.

Superior Suite with Sea View This suite's standout features are the hot tub and spa bath. This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

About Hyperion City Hotel & Spa

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Guest Reviews

9.3

Excellent

Location

The Hyperion City Hotel & Spa is perfectly located with many guest reviews praising its central location and proximity to the beach and old town of Chania. Guests can enjoy easy access to the coast and can take a leisurely stroll to the city center, old port and many famed restaurants and bars. The hotel's underground parking is convenient, though some have noted it may be a bit tight. While some guests found the location a bit away from the heavy crowds of the city, others appreciate the quiet neighborhood and interesting walk to the Old Venetian Harbour, which is just a 10-minute walk from the hotel. Overall, the hotel's great location and accessibility were highly praised by guests.

Breakfast

Guests of the Hyperion City Hotel & Spa consistently commented on the complimentary breakfast with many describing it as amazing, exceptional and outstanding. The breakfast buffet had a great selection of food items, including delicious Greek specialties and fresh local products. Some reviewers would have liked more variety or higher quality food, but overall guests were pleased with the rich and diverse options. The breakfast area was described as lovely and pleasant to eat in with staff who were helpful and accommodating. While some guests had specific complaints, such as hard or cold dishes or a lack of fresh orange juice, the majority of reviews demonstrate that the hotel's breakfast offering was abundant and satisfying for most visitors.

Rooms

Guests of Hyperion City Hotel & Spa have had high praises for the hotel's rooms. They are described as spacious, modern and comfortable with a clean and stylish design. The amenities in the rooms are also impressive with some guests commenting on the free mini-bar and Nespresso machine provided. A few rooms even offer stunning sea views from the balcony. While some guests found the layout to lack privacy, others found the rooms to be well-equipped with everything needed for a comfortable stay, including a choice of pillows. The hotel staff is also noted for being friendly and accommodating. Overall, guests have reported a great experience in the rooms of Hyperion City Hotel & Spa.

Beds

According to guest reviews, Hyperion City Hotel & Spa boasts comfortable and super comfy beds. Many guests praised the quality of the mattresses, stating that they were very good for rest and provided a great night's sleep. However, one guest found the bed a bit too soft for their liking, while another mentioned that the bed was uncomfortable and resulted in aches and pains. Despite these isolated incidents, the majority of guests found the beds to be very comfortable with some even stating that they were among the most comfortable beds they've ever slept on. Overall, guests seemed to be pleased with the comfortable beds and quality of the hotel rooms, which featured terraces, showers and even baby cots upon request.

Cleanliness

If cleanliness is a priority for you when choosing a hotel, Hyperion City Hotel & Spa seems to be an excellent option based on numerous guest reviews. A common theme among the reviews is that the hotel is very clean with many guests describing the rooms, common areas and even the hotel itself as spotless. The staff is also highlighted for their professionalism and friendliness. The rooms are frequently described as spacious, modern and equipped with every comfort, such as bathrobes and slippers. Overall, guests seem to have had a pleasant and comfortable stay in this clean and well-maintained hotel.

Staff

Guest reviews for the Hyperion City Hotel & Spa rave about the exceptional friendliness and helpfulness of the staff with many commenting specifically on the receptionists being responsive and available. The hotel is praised for its cleanliness and great team. Multiple reviews mention the kindness and professionalism of the spa staff, particularly Ntina. The overall atmosphere of the hotel is described as welcoming and accommodating with staff going above and beyond to make guests feel comfortable. While a few reviewers mention encountering personnel who were less warm, the vast majority gush about the excellent standard of service and the friendly, efficient and attentive demeanor of staff in all areas, including reception, bar and housekeeping.

Spa

The spa at Hyperion City Hotel & Spa is a popular attraction for guests with many offering positive reviews. However, it's recommended to book early, as the spa can get fully booked. The spa is a separate service and not part of the hotel. Guests have access to a swim spa, steam room and spa treatments, including massages. The jacuzzi and sauna are particularly enjoyable, although some guests were charged an entrance fee. Despite this, the spa is still considered excellent with a relaxing environment for moments of tranquility. However, some guests didn't like the spa and found the capacity limited. Overall, the spa at Hyperion City Hotel & Spa seems to be a good option for guests looking to unwind and pamper themselves during their stay.

Pool

The reviews of the pool at Hyperion City Hotel & Spa are mixed. While some guests mention an outdoor pool, they note that it is small and not heated with some saying that the water is too cold. Others mention that the pool area is enclosed by residential blocks and gets shaded quickly by neighboring buildings. Additionally, some reviews stated that the pool area is too small and not intimate and the location between the reception and bar area is not ideal for relaxing. Some reviews also mention that the spa facilities have an additional cost and others express frustration with not being able to take the pool towels to the beach. Overall, if your main priority is a pool while staying at the hotel, it may not meet your expectations.

Beach

The Hyperion City Hotel & Spa boasts a prime location near the beautiful beaches of La Canée. Guests have plenty of options to choose from in terms of beach destinations with some just a short walk away. However, some reviews note that the closest "beach" to the hotel is actually just the sea and the nearest sandy beach is a few kilometers away. Nonetheless, there are still options for a refreshing dip nearby. Some guests rave about the hotel's excellent location with one review even noting a "small beach suitable for a refreshing swim." While others mention the inconvenience of not having access to beach towels or the disappointment of the nearest beach not having sunbed facilities. Overall, the hotel's proximity to the beach is well-regarded by guests.

Parking

Guests of the Hyperion City Hotel & Spa have mixed opinions on the parking options available. While cars are allowed to park on one side of El. Venizelou St., some guests found the private parking at the hotel to be small and expensive. Others recommend booking parking in advance if needed. However, some guests were able to find free street parking nearby. The underground parking is practical but narrow, not suitable for large cars. Additionally, there were limited spaces available and guests had to park on the street. Nonetheless, the hotel provides clear instructions to access the parking and the staff is helpful in this regard. Guests who require disability access or have baby trolleys can make use of the available facilities. Overall, the parking facilities at the hotel receive mixed reviews, but there are options available for different needs and preferences.

4 Star

Hyperion City Hotel & Spa is a newly built four-star property located in Chania. Guests have praised the modern design of the hotel and its excellent facilities, which include a spa. The rooms are described as clean, comfortable and well-designed with all the necessary amenities one would expect from a four-star hotel. Breakfast is also highly praised by guests for its rich variety. Overall, guests have found the hotel to be a great value for money and a pleasant place to stay, especially for short stays or those looking to avoid the noise of the city center.

Yes, Hyperion City Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hyperion City Hotel & Spa. For more information, read the answers to the Spa questionnaire

No, Hyperion City Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Hyperion City Hotel & Spa.

Yes, Hyperion City Hotel & Spa has a gym.

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