La Moon At Phuket - SHA Extra Plus

City of Phuket 7.88560200, 98.39352300 , 2/6 Luangphor Road, Taladyai, Muang, Phuket (Show on Map)
7.8
Good


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Summary of reviewsLa Moon At Phuket - SHA Extra Plus enjoys high praise for its central location in Phuket's historic old town. Guests appreciate its easy access to nearby attractions, the night market, local dining options, the main bus station and major tourist spots. Despite its central position, the hotel offers a peaceful environment. The exceptional service, particularly the friendly and helpful staff, further enhances its appeal. Combined with the excellent location, the hotel provides good value for money, making it suitable for both short and long stays.

The breakfast offered at the hotel is generally well-received with many praising its made-to-order menu for its quality and affordability. While some guests found the breakfast variety limited and lacking in vegan and sweet options, the overall sentiment is positive due to the savoriness and reasonable pricing, making it a good start to the day.

Room quality presents a mixed review. Many guests appreciate the cleanliness, spaciousness and good air conditioning. Rooms come with useful amenities, such as refrigerators and kettles. However, the hotel shows some signs of aging with outdated decor and occasional maintenance issues like hard mattresses, musty smells, mold and minor damages. Despite these concerns, the hotel ensures clean linens, towels and daily housekeeping, providing basic comforts for travelers.

Cleanliness is generally upheld to a reasonable standard. Guests frequently mention clean rooms, fresh bed linens and towels with daily room servicing. Although some noted the need for better bathroom maintenance, the majority found the hotel clean and comfortable, contributing to a safe and pleasant stay.

The staff at La Moon At Phuket stand out for their exceptional service. Guests highlight the team’s genuine warmth, helpfulness and attentiveness, creating a welcoming atmosphere. The receptionist, in particular, receives commendation for their caring nature. The staff’s dedication to maintaining cleanliness and their readiness to assist with any needs significantly enhance the positive experiences of guests.

In terms of bedding, experiences vary. While some guests found the beds big, clean and comfortable, others reported issues with hard, uncomfortable and aged mattresses. Bedding firmness, including pillows, was a common point of discomfort. Despite this, some guests still managed to have a satisfactory sleep.

In conclusion, La Moon At Phuket - SHA Extra Plus is praised mainly for its prime location, friendly and helpful staff and overall cleanliness. While there are some areas for improvement, particularly with room amenities and bed comfort, the hotel still offers a pleasant stay with good value for money.
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3-Star Hotel

Room Types
Superior Double or Twin Room Air-conditioned room features a balcony, a cable TV and a minibar. A bathtub and free toiletries are included in an en suite bathroom.

Deluxe Double or Twin Room Air-conditioned room features a balcony, a flat-screen cable TV and a minibar. A bathtub and free toiletries are included in an en suite bathroom.

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Standard Family Room This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Family Suite The spacious family room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Double or Twin Room The spacious twin/double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath.

Guest Reviews
7.8
Good
Location
La Moon At Phuket - SHA Extra Plus is highly praised for its exceptional location in the heart of Phuket's historic old town. Nestled in the city center, the hotel allows guests to conveniently explore nearby attractions, making it easy to walk to the bustling night market and a variety of local dining options. With proximity to the main bus station and tourist spots, getting around Phuket from this hotel is straightforward. Guests often highlight the perfect placement of the hotel, emphasizing its closeness to shopping malls, the night market and Patong area, ensuring a rich and varied experience. Despite being centrally located, the area remains quiet and peaceful, offering a relaxing environment. Staff friendliness and helpfulness also contribute to the hotel's positive reputation. The excellent location coupled with good value for money and comfortable accommodations makes La Moon At Phuket an ideal spot for both short and long stays in this vibrant city.

Breakfast
La Moon At Phuket - SHA Extra Plus offers a breakfast experience that generally garners positive feedback from guests. The breakfast is described as good, nice and even incredible by some. Guests appreciate the made-to-order breakfast from a select menu, which is well-received especially considering the pricing with full breakfasts available for as low as 100 to 120 Baht.

The breakfast provides a good variety of savory options and real coffee, which many find excellent for the price. However, the selection might come across as basic and not very varied to some visitors with a noted lack of vegan, vegetarian and sweet options. Despite these limitations, the breakfast is praised for its value, fitting well within the budget while offering a decent and satisfying start to the day. Ultimately, La Moon At Phuket strikes a balance between affordability and quality, making it a worthy choice for guests.

Rooms
La Moon At Phuket - SHA Extra Plus offers a mix of experiences for its guests when it comes to room quality. Positively, many guests found the rooms to be clean and spacious with good air conditioning, making them comfortable places to stay. The staff receives high praise for their friendliness, contributing to an overall pleasant atmosphere. Rooms come equipped with useful amenities such as refrigerators, kettles and free bottles of water.

However, the hotel does show signs of age. Numerous reviews highlight that the rooms and particularly the bathrooms are outdated and in need of renovation. Issues such as hard or uncomfortable mattresses, musty smells, mold and signs of wear and tear like holes in the ceiling or dilapidated conditions were noted. The bathrooms, although featuring bathtubs, often fell short in cleanliness and general upkeep.

Despite these drawbacks, the hotel manages to provide clean linens, towels and a few modern conveniences, making it a functional choice for travelers prioritizing basic comforts and friendly service over luxury and modernity.

Beds
Visitors of La Moon At Phuket - SHA Extra Plus have had mixed experiences regarding the beds at the hotel. On the positive side, guests have noted that the beds are big, clean and some even described them as very comfortable with report of a massive bed in one of the rooms that could easily sleep three. However, a significant number of guests found the mattresses excessively hard, uncomfortable and in some cases, old and riddled with dents and ridges. Some mentioned that the single beds had only one pillow, adding to the discomfort. The bedding, including the pillows, was frequently described as too firm for many tastes. In summary, while some guests experienced a satisfactory sleep, the general consensus points towards a need for improvement in mattress comfort.

Cleanliness
At 'La Moon At Phuket - SHA Extra Plus', guests noted that the hotel's overall cleanliness meets a reasonable standard. Many appreciated the clean rooms, bed linens and towels, highlighting that rooms were cleaned daily with fresh supplies like soap, toilet paper and shampoo. Several comments emphasized the comfort and cleanliness of the rooms, reinforcing that the hotel takes hygiene seriously. However, some guests mentioned areas for improvement, such as the need for better bathroom cleaning and occasional maintenance issues. Despite these minor drawbacks, the majority found the hotel both comfortable and clean, emphasizing its safe environment and attentive housekeeping. Overall, La Moon At Phuket maintains a good level of cleanliness that ensures a pleasant stay for its guests.

Staff
La Moon At Phuket - SHA Extra Plus is highly praised for its staff, who consistently provide excellent service with genuine warmth and attentiveness. Guests often highlight the receptionist's commendable care and note the amazing, extremely kind and friendly nature of the entire team. The staff's politeness, helpfulness and welcoming attitude are recurrent themes in guest reviews with many describing them as exceptional and attentive at all times.

The staff creates a very friendly atmosphere, making guests feel valued and well-cared for. Their cooperative and bubbly demeanor, especially at the reception, leaves a lasting impression on visitors. The accommodating night shift staff and the helpful suggestions provided by the team further enhance the guest experience.

The dedication of the staff to maintain a clean environment and their readiness to assist with any need contribute significantly to the positive reviews. Guests frequently refer to the kindness, smiles and supportive nature of the employees as standout aspects of their stay.

Overall, the staff at La Moon At Phuket are noted for making guests' stays memorable and comfortable, fostering a sense of community and attentiveness that encourages many to plan return visits.


No, La Moon At Phuket - SHA Extra Plus doesn't have any pool.

No, a spa isn't available at La Moon At Phuket - SHA Extra Plus.

No, La Moon At Phuket - SHA Extra Plus doesn't allow dogs.

Yes, parking facilities are available at La Moon At Phuket - SHA Extra Plus.

No, La Moon At Phuket - SHA Extra Plus doesn't have a gym.

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